Front + Trengo Integration
Integrate Front to Trengo in one click, or tell Integrately AI how you want each ticket handled. Sync customer conversations, create tickets, assign follow-ups, and update customer contacts automatically.
Free forever.Use premium features free for 14 days.1.
Inbound message is received in Front Instant- Message delivery is failed in Front Instant
- Outbound reply is sent (existing conversation) in Front Instant
- Outbound message is sent (new conversation) in Front Instant
- Tag is added in Front Instant
- Tag is removed in Front Instant
- Comment is added in Front Instant
- Conversation is moved in Front Instant
- Conversation is reopened in Front Instant
- Conversation is archived in Front Instant
- Conversation is deleted in Front Instant
- Conversation is restored in Front Instant
- Teammate is mentioned in Front Instant
- Assignee is changed in Front Instant
New inbound message is added in Trengo Instant- New outbound message is added in Trengo Instant
- New internal note is added in Trengo Instant
- Phone call is missed in Trengo Instant
- Phone call is ended in Trengo Instant
- Phone call is started in Trengo Instant
- Ticket is assigned in Trengo Instant
- Ticket is closed in Trengo Instant
- Ticket is reopened in Trengo Instant
- Ticket marked as spam in Trengo Instant
- Ticket unmarked as spam in Trengo Instant
- Ticket label is added in Trengo Instant
2.
- Import message in Front
- Send message in Front
- Send reply in Front
- Create contact in Front
- Update contact in Front
- Search contact in Front
- Update conversation in Front
- Add comment on ticket in Trengo
- Send a message in Trengo
- Send a WhatsApp message template in Trengo
- Send message to ticket in Trengo
- Send media message to ticket in Trengo
- Create a ticket in Trengo
- Reopen a ticket in Trengo
- Attach a label in Trengo
- Assign a ticket in Trengo
- Close ticket in Trengo
- Mark ticket as spam in Trengo
- Unmark ticket as spam in Trengo
- Mark a ticket as favorite in Trengo
- Unmark a ticket as favorite in Trengo
- Create a user in Trengo
- Log a phone call in Trengo
- Create contact in Trengo
- Search contact in Trengo
- Get contact by ID in Trengo
- Update contact in Trengo
- Delete contact in Trengo
Trusted by experts at...
Ready Workflows for Front + Trengo Integration
Capture customer conversations, create tickets, update contacts, sync messages, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Front + Trengo flow
Streamline customer support by syncing your conversation platforms with messaging, e-commerce, and CRM tools. Pick a combination and activate it in one click.
+
Slack (4)
Slack (4) +
Shopify (3)
Shopify (3) +
HubSpot (3)
HubSpot (3) +
Gmail (3)
Gmail (3) +
Airtable (3)
Airtable (3) +
Stripe (3)
Stripe (3) F
T
S
Send every new Front inbound message to Trengo, and notify your support channel in Slack
Front inbound messages instantly create Trengo tickets and alert your team on Slack, eliminating manual copy-pasting between platforms.
T
F
S
When a Trengo ticket is closed, update the Front conversation and post the update in Slack
Closed Trengo tickets update your Front conversations automatically and announce the resolution in Slack so everyone stays aligned.
F
T
S
Create a Trengo ticket when a Front contact is added, and notify your sales team in Slack
New Front contacts generate Trengo tickets instantly and notify your team on Slack for immediate outreach.
F
T
S
Use Claude to summarise every Front inbound message, create a Trengo ticket, and post the brief in Slack
AI summarises incoming Front messages before creating a Trengo ticket and posting the brief to Slack.
Supported triggers and actions for Front and Trengo
Mix and match to build the exact automation you need
Front Triggers & Actions
Instant
Inbound message is received in Front
Triggers the automation when a new message is received
Try it → Instant
Message delivery is failed in Front
Triggers the automation when a message delivery fails
Try it → Instant
Outbound reply is sent (existing conversation) in Front
Triggers the automation when an outbound reply is sent to an existing conversation
Try it → Instant
Outbound message is sent (new conversation) in Front
Triggers the automation when a new conversation is initiated
Try it → Instant
Conversation is reopened in Front
Triggers the automation when a closed conversation is re-opened
Try it → Instant
Conversation is archived in Front
Triggers the automation when a conversation is archived
Try it → Instant
Conversation is deleted in Front
Triggers the automation when any conversation is removed from the system
Try it → Instant
Conversation is restored in Front
Triggers the automation when a closed conversation is re-opened
Try it → Instant
Teammate is mentioned in Front
Triggers the automation when someone mentions a teammate
Try it → Instant
Assignee is changed in Front
Triggers the automation when the assignee of a task is changed
Try it → Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
Try it → Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
Try it → Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
Try it → Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
Try it → Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
Try it → Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
Try it → Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
Try it → What can you automate with Front + Trengo?
Connect your conversation channels and support ticketing systems to streamline customer communication from initial inquiry to final resolution.
📨
Turn every inbound message into a tracked support ticket
Automatically convert customer messages received in Front into structured support tickets in Trengo the moment they arrive, ensuring zero missed inquiries.
📋
Capture every submitted field and customer detail
Map complete message bodies, sender emails, and custom metadata into your support tickets rather than just basic names, giving agents full context.
🔔
Alert the right support agent instantly
Notify your team on Slack or via email the second a new customer conversation or ticket requires immediate attention, accelerating response times.
🔀
Route tickets based on message content and tags
Evaluate incoming message tags or keywords in Front to assign priority support tickets or route inquiries to specialised department queues in Trengo.
🔄
Keep conversation statuses synchronised across apps
Update conversation records in Front automatically whenever a ticket stage changes in Trengo, preventing duplicate replies and confusion.
👥
Add or update contacts without creating duplicates
Search existing customer directories before creating new profiles, ensuring your contact database remains clean and accurate across platforms.
✅
Handle ticket resolution and closure workflows
Trigger automated follow-ups, archive conversation threads, and log resolution metrics the moment a support ticket is marked closed in Trengo.
🌐
Extend your support workflow to team messaging apps
Connect Slack to your Front and Trengo workflow to broadcast ticket updates, customer milestones, and urgent alerts directly to your team channels.
And much more...
Who is Front + Trengo integration for?
Teams managing customer communications across multiple channels rely on automated syncing to maintain accurate records, eliminate manual handoffs, and accelerate response times.
Customer Support Analysts
Support Team Leads
Client Success Managers
Operations Managers
Sales Representatives
Compliance Officers
📈
Customer Support Analysts
You're reviewing support volumes and resolution times in Front but your reporting sheets only update when someone manually exports tickets, so the metrics you're optimising against are always a few hours behind — with this integration, every conversation and ticket lands in your workspace instantly and your data stays current.
⚡
Support Team Leads
You need to act fast when high-priority customer issues arrive in Front, and right now you find out too late because notifications stay buried in unread folders — with this integration, every urgent message triggers immediate tickets and alerts so your agents respond without delay.
🤝
Client Success Managers
You answer to key clients who want to see prompt progress on their reported issues, but manual status tracking creates frustrating gaps in communication — with this integration, every ticket update syncs across platforms so your clients receive accurate status reports on time.
📊
Operations Managers
The volume of daily customer messages is too high for anyone to keep up by hand, leading to missed inquiries and delayed follow-ups — with this integration, routine conversation routing and ticket creation run automatically across your entire support stack.
💼
Sales Representatives
You own the next sales step and depend on support staff to hand over qualified prospect conversations from Front, but manual handoffs cause valuable leads to stall — with this integration, prospect messages create CRM records and tickets instantly.
🗂️
Compliance Officers
You need a reliable history of customer communications for audit purposes and keep finding gaps where manual logging was missed — with this integration, every message and ticket creates an immutable record across your connected databases.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Front + Trengo
Build and manage your Front + Trengo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Front + Trengo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Front + Trengo Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Front + Trengo Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Front to Trengo?
You can connect Front to Trengo in 1-click using ready-made templates or ask Integrately AI to build the automation. With 1,500+ integrations including Slack, HubSpot, and Gmail, it takes minutes to set up.
Can I automatically turn customer messages in Front into Trengo tickets?
Can I connect Front, Trengo, and Slack?
What is a good Zapier alternative for Front and Trengo?
How does Front handle inbound messages during automation?
How does Trengo handle ticket creation and updates?
Do I need coding skills to connect Front and Trengo?
Is the Front and Trengo integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Front or Trengo With 1500+ Other Apps
Popular Front Integrations
Connect Front to CRMs, email tools, and messaging platforms to manage and follow up on customer conversations.
See All
Front Integrations
Front Integrations
No popular apps found
Popular Trengo Integrations
Sync Trengo with project management, reporting, and marketing tools to keep support data working across your stack.
See All
Trengo Integrations
Trengo Integrations
No popular apps found
