Front + Userback Integration
Integrate Front to Userback in one click, or tell Integrately AI how you want each feedback item handled. Create contacts from feedback, import messages, update conversations, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Inbound message is received in Front Instant- Message delivery is failed in Front Instant
- Outbound reply is sent (existing conversation) in Front Instant
- Outbound message is sent (new conversation) in Front Instant
- Tag is added in Front Instant
- Tag is removed in Front Instant
- Comment is added in Front Instant
- Conversation is moved in Front Instant
- Conversation is reopened in Front Instant
- Conversation is archived in Front Instant
- Conversation is deleted in Front Instant
- Conversation is restored in Front Instant
- Teammate is mentioned in Front Instant
- Assignee is changed in Front Instant
Feedback is collected in Userback Instant
2.
- Import message in Front
- Send message in Front
- Send reply in Front
- Create contact in Front
- Update contact in Front
- Search contact in Front
- Update conversation in Front
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Ready Workflows for Front + Userback Integration
Capture feedback, create contacts, import messages, update conversations, and notify your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Front + Userback flow
Automatically sync feedback data to your team channels, project boards, and documentation workspaces. Pick a combination and activate it in one click.
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Slack (3)
Slack (3) +
Jira Software Cloud (2)
Jira Software Cloud (2) +
Linear (2)
Linear (2) +
GitHub (2)
GitHub (2) +
Notion (2)
Notion (2) +
Figma (2)
Figma (2) U
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Create a Front contact for every Userback feedback submission, and notify your team instantly on Slack.
New Userback feedback instantly creates a contact in Front while posting an alert in Slack, eliminating manual copy-pasting.
U
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Import feedback as a message in Front, and notify your support channel on Slack.
Import every Userback submission directly into Front as a message and alert your team on Slack.
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If Userback feedback contains bug reports, send a Front message and alert the engineering channel in Slack.
Route urgent bug feedback from Userback into Front and notify engineering on Slack instantly.
Supported triggers and actions for Front and Userback
Mix and match to build the exact automation you need
Front Triggers & Actions
Instant
Inbound message is received in Front
Triggers the automation when a new message is received
Try it → Instant
Message delivery is failed in Front
Triggers the automation when a message delivery fails
Try it → Instant
Outbound reply is sent (existing conversation) in Front
Triggers the automation when an outbound reply is sent to an existing conversation
Try it → Instant
Outbound message is sent (new conversation) in Front
Triggers the automation when a new conversation is initiated
Try it → Instant
Conversation is reopened in Front
Triggers the automation when a closed conversation is re-opened
Try it → Instant
Conversation is archived in Front
Triggers the automation when a conversation is archived
Try it → Instant
Conversation is deleted in Front
Triggers the automation when any conversation is removed from the system
Try it → Instant
Conversation is restored in Front
Triggers the automation when a closed conversation is re-opened
Try it → Instant
Teammate is mentioned in Front
Triggers the automation when someone mentions a teammate
Try it → Instant
Assignee is changed in Front
Triggers the automation when the assignee of a task is changed
Try it → Userback Triggers & Actions
Instant
Feedback is collected in Userback
Triggers the automation when a particular action in the workflow fails
Try it → What can you automate with Front + Userback?
Streamline your feedback loops by connecting Userback submissions directly to your Front team conversations and external project management tools.
🔄
Turn feedback into Front contacts automatically
Capture every Userback submission and instantly create or update corresponding contacts in Front without manual data entry.
📝
Capture every submitted feedback field
Map detailed Userback feedback answers into your Front messages so your team sees the full context immediately.
🔔
Alert your team the moment feedback arrives
Send instant notifications to your support or product channels whenever new user feedback is collected.
🔀
Route submissions based on submitted tags
Direct bug reports to engineering channels and general inquiries to support based on feedback category.
📊
Keep your conversations up to date
Automatically update Front conversations whenever status changes occur in your feedback pipeline.
🔍
Search and update existing contacts
Prevent duplicate records by checking for existing contacts in Front before creating new entries.
⏱️
Handle follow-up actions efficiently
Trigger automated replies or internal comments in Front the moment user feedback is processed.
🌐
Extend your workflow to team channels
Connect your core Userback and Front setup with Slack or Notion to keep all stakeholders informed.
And much more...
Who is Front + Userback integration for?
Product teams, UX designers, and customer support leads rely on this integration to turn user feedback into actionable Front conversations without manual data entry.
Product managers
Customer support leads
UX researchers
QA engineers
Customer success managers
Product analysts
📈
Product managers
You're reviewing feedback in Userback, but customer metrics never reach Front until someone manually exports records, so your priority reports are always outdated — with this integration, every feedback submission creates a contact instantly and keeps your dashboard current.
🚨
Customer support leads
You manage support queues in Front, but critical bug reports submitted in Userback sit unnoticed until customers complain — with this integration, every feedback item triggers instant messages and team alerts so you can respond immediately.
🎨
UX researchers
You answer to stakeholders who want to see design feedback addressed, but compiling manual summary reports takes hours — this integration means feedback flows directly into your team systems without manual re-entry.
⚡
QA engineers
The volume of bug reports in Userback is too high for anyone to keep up by hand, leading to missed QA tickets — automating both apps means every submission populates your tracking tools automatically.
🤝
Customer success managers
You own account health and depend on feedback reaching Front to follow up with clients, but manual handoffs cause delays — connecting these apps means every submission arrives instantly in your inbox.
📋
Product analysts
You need a reliable history of user feedback for analysis, but manual logging leaves major gaps in your database — automating both apps means every record is captured accurately from day one.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Front + Userback
Build and manage your Front + Userback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Front + Userback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Front + Userback Now 
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Frequently Asked Questions
How do I connect Front to Userback?
You can connect Front to Userback easily in one click using Integrately. Choose from ready-made templates or ask Integrately AI to build your custom workflow across Slack, Notion, and 1,500+ other apps.
What is the main benefit of the Front and Userback integration?
Can I connect Front, Userback, and Slack?
What is a good Zapier alternative for Front and Userback?
How are Front contacts updated with Userback feedback?
Can I collect feedback in Userback and trigger Front actions?
Do I need coding skills to automate Front and Userback?
Is the Front and Userback integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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