Front + WATI Integration

Integrate Front to WATI in one click, or tell Integrately AI how you want each customer conversation handled. Capture messages, update contacts, send template notifications, and trigger follow-up replies automatically.

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1.
  • Front
    Inbound message is received in Front Instant
  • Front
    Message delivery is failed in Front Instant
  • Front
    Outbound reply is sent (existing conversation) in Front Instant
  • Front
    Outbound message is sent (new conversation) in Front Instant
  • Front
    Tag is added in Front Instant
  • Front
    Tag is removed in Front Instant
  • Front
    Comment is added in Front Instant
  • Front
    Conversation is moved in Front Instant
  • Front
    Conversation is reopened in Front Instant
  • Front
    Conversation is archived in Front Instant
  • Front
    Conversation is deleted in Front Instant
  • Front
    Conversation is restored in Front Instant
  • Front
    Teammate is mentioned in Front Instant
  • Front
    Assignee is changed in Front Instant
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • Front
    Import message in Front
  • Front
    Send message in Front
  • Front
    Send reply in Front
  • Front
    Create contact in Front
  • Front
    Update contact in Front
  • Front
    Search contact in Front
  • Front
    Update conversation in Front
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Front + WATI Integration

Capture incoming customer messages, create contacts, update conversation states, send template replies, and route follow-ups, all in just one click.

Most popular automationmost-popular-automations
Front + WATI Integration

Send message from WATI for new message received in Front

There are many reasons why you would want to send an message in WATI when a text message is received in Front.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Front + WATI flow

Route customer conversations into your support, CRM, and team communication tools for seamless follow-up. Pick a combination and activate it in one click.

Front
WATI
+
SlackSlack (5)
+
ShopifyShopify (4)
+
HubSpotHubSpot (4)
+
GmailGmail (3)
+
AirtableAirtable (3)
+
AsanaAsana (3)
F
W
S
When an inbound message is received in Front, send a template message in WATI, and notify your support team on Slack
Incoming Front messages instantly trigger a WATI template message and alert your support team on Slack, eliminating manual notification delays.
W
F
S
When a contact is created in WATI, update contact in Front, and post an update in Slack
New WATI contacts update your Front records automatically while posting a notification in Slack so your team is always informed.
F
W
S
When a conversation is archived in Front, update contact attributes in WATI, and notify your sales team in Slack
Archived Front conversations update your WATI contact attributes and notify your sales channel on Slack instantly.
F
W
S
When an outbound reply is sent in Front, send a session message in WATI, and alert your support channel in Slack
Outbound replies sent in Front trigger WATI session messages and alert your team on Slack to maintain full visibility.
W
F
S
When a message is delivered in WATI, update the conversation in Front, and post a delivery notification in Slack
Successful WATI message deliveries update your Front conversations and notify your team on Slack in real time.

Supported triggers and actions for Front and WATI

Mix and match to build the exact automation you need

Front
Front Triggers & Actions
Instant
Inbound message is received in Front
Triggers the automation when a new message is received
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Instant
Message delivery is failed in Front
Triggers the automation when a message delivery fails
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Instant
Outbound reply is sent (existing conversation) in Front
Triggers the automation when an outbound reply is sent to an existing conversation
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Instant
Outbound message is sent (new conversation) in Front
Triggers the automation when a new conversation is initiated
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Instant
Tag is added in Front
Triggers the automation when a tag is added
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Instant
Tag is removed in Front
Triggers the automation when a tag is added
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Instant
Comment is added in Front
Triggers the automation when a comment is added
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Instant
Conversation is moved in Front
Triggers the automation when a conversation is moved
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Instant
Conversation is reopened in Front
Triggers the automation when a closed conversation is re-opened
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Instant
Conversation is archived in Front
Triggers the automation when a conversation is archived
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Instant
Conversation is deleted in Front
Triggers the automation when any conversation is removed from the system
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Instant
Conversation is restored in Front
Triggers the automation when a closed conversation is re-opened
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Instant
Teammate is mentioned in Front
Triggers the automation when someone mentions a teammate
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Instant
Assignee is changed in Front
Triggers the automation when the assignee of a task is changed
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Import message in Front
Transferring messages or data from one source to another
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Send message in Front
Delivers a message to a designated recipient
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Send reply in Front
Sends a reply
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Create contact in Front
Adds a new contact to the database
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Update contact in Front
Updates contact information with new details
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Search contact in Front
Finds and retrieves contact information
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Update conversation in Front
Updates the ongoing conversation with new information or updates
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
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Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with Front + WATI?ექ

Streamline your customer communications by automatically syncing Front inbox events with WATI WhatsApp messaging workflows.

What you can automate?
📨
Trigger WhatsApp templates from inbound messages
Automatically dispatch a WATI template message the moment an inbound message is received in Front. Eliminate manual response delays and engage customers instantly.
📋
Capture every submitted contact detail
Map all available contact information from Front conversations into WATI records. Ensure your messaging database remains complete and accurate.
⚡
Alert your team instantly on new interactions
Notify support and sales staff the second a customer replies or initiates a chat. Keep response times fast across all communication channels.
🔀
Route messages based on tags and criteria
Send different WATI templates or update specific attributes depending on tags added to Front conversations. Tailor your automated outreach accurately.
🔄
Keep contact attributes synchronized as states change
Update WATI contact attributes automatically when conversations are moved, archived, or reopened in Front. Maintain pristine data hygiene.
👥
Create or update contacts without duplication
Automatically search for existing profiles before creating new contacts in Front or WATI. Prevent duplicate records from cluttering your workspace.
🏷️
Manage conversation lifecycle events seamlessly
Handle status changes such as conversation archiving, deletion, or restoration by updating corresponding records in WATI. Keep workflows perfectly aligned.
🔗
Extend your workflow to team communication apps
Connect your Front and WATI core flow with Slack to post team notifications, share updates, and keep everyone informed in real time.
And much more...

Who is Front + WATI integration for?

Support managers, customer success leads, and sales teams save hours of manual copying by connecting customer conversations directly to WhatsApp communication workflows.

Support Operations Managers
Support Operations Managers
Customer Support Leads
Customer Support Leads
Client Account Managers
Client Account Managers
High-Volume Support Teams
High-Volume Support Teams
Sales Handoff Coordinators
Sales Handoff Coordinators
Compliance and Quality Leads
Compliance and Quality Leads
📈
Support Operations Managers
You're tracking customer conversations across Front but your WhatsApp updates only happen when someone manually exports records, so your response metrics are always lagging behind — with this integration, every new interaction syncs instantly and your data stays current.
⚡
Customer Support Leads
You need to respond to high-priority customer issues immediately, but you find out about incoming messages too late because teams work in silos — with this integration, every inbound message triggers instant WhatsApp alerts so your team acts without delay.
📋
Client Account Managers
You answer to clients who want immediate status updates on their queries, but tracking conversations manually leaves gaps in your reporting — with this integration, every conversation update syncs automatically to show clear progress.
🔄
High-Volume Support Teams
Customer message volume is too high for anyone to keep up by hand, leading to missed replies and frustrated buyers — with this integration, every customer ticket flows seamlessly into automated messaging workflows.
🤝
Sales Handoff Coordinators
You own the next step after a customer inquiry, but you depend on support staff to manually hand over lead details, causing bottlenecks — with this integration, every contact created in Front instantly provisions communication paths in WhatsApp.
🗂️
Compliance and Quality Leads
You need a reliable history of all customer interactions for audits, but keep finding gaps where team members forgot to log updates — with this integration, every message and reply creates an unmissable record across platforms.
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Why choose Integrately to automate Front + WATI

Build and manage your Front + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Front + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Front to WATI?
Frequently Asked Questions
You can connect Front to WATI in 1 click using ready-made workflows on Integrately, or use Integrately AI to set up your custom flows. Integrately also connects with Slack, HubSpot, Gmail, and 1,500+ other apps.
Can I automatically send WhatsApp messages when a new Front message arrives?
Frequently Asked Questions
Can I connect Front, WATI, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Front and WATI?
Frequently Asked Questions
How do Front triggers handle incoming customer conversations?
Frequently Asked Questions
How do WATI actions update contact attributes on WhatsApp?
Frequently Asked Questions
Do I need coding skills to build Front and WATI automations?
Frequently Asked Questions
Is the Front and WATI integration free?
Frequently Asked Questions
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You Can Also Connect Front or WATI With 1500+ Other Apps

Front
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WATI
Popular WATI Integrations
Sync WATI with lead generation forms, payment gateways, and scheduling tools to automate customer engagement on WhatsApp.
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