GitLab
Gmail
SMTP

GitLab + Gmail + SMTP integration

Automate issue creation, customer receipts, email labeling, progress updates, and follow-up notes across GitLab, Gmail, and SMTP.

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Popular automation
Trigger
Email is received
in Gmail
Actions
Create issue
in GitLab
Add label to email
in Gmail
Send email
in SMTP

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Ready Workflows Ready Workflows   for GitLab + Gmail + SMTP integration

Turn emails into issues, label threads, send receipts, post progress updates and add follow-up notes, all in just one click.

Trigger
Email is received
in Gmail
Actions
Create issue
in GitLab
Add label to email
in Gmail
Send email
in SMTP

Turn new Gmail emails into GitLab issues, label the thread and send the customer a receipt through SMTP

Every new customer email becomes a tracked GitLab issue, with a receipt sent back through SMTP.
Support teams often read customer emails and then retype the details into a tracker, which takes time and lets requests slip. This workflow opens the GitLab issue as soon as the email arrives, labels the thread so nobody answers it twice, and sends the customer a receipt. Developers get a clear task, and the customer knows someone has the request.
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Trigger
Project issue is created
in GitLab
Actions
Search email
in Gmail
Add label to email
in Gmail
Send email
in SMTP

When a GitLab project issue opens, find the customer's Gmail message, label it and send an SMTP confirmation

New GitLab issues pull up the original Gmail message, get labeled, and trigger a confirmation via SMTP.
A bug report often starts as an email, and the team needs to find that email when work begins. This workflow searches Gmail for the original message, adds a label so it is easy to spot, and sends a confirmation through SMTP. Nobody has to dig through the inbox for the thread.
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Activate
Trigger
Project issue is close
in GitLab
Actions
Search email
in Gmail
Add label to email
in Gmail
Send email
in SMTP

When a GitLab project issue closes, label the Gmail thread as resolved and send a resolution notice through SMTP

Closing a GitLab issue marks the original Gmail thread resolved and sends the customer a closing notice.
Once a fix is done, the customer should hear about it, and the old email thread should show it is finished. This workflow finds the original Gmail thread, labels it as resolved, and sends a resolution notice through SMTP. Support staff stop chasing closed issues by hand.
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Trigger
Project issue is reopened
in GitLab
Actions
Search email
in Gmail
Add label to email
in Gmail
Send email
in SMTP

When a GitLab project issue is reopened, flag the Gmail thread for urgent attention and notify stakeholders through SMTP

A reopened GitLab issue flags the customer's Gmail thread and sends a notice to stakeholders.
A reopened issue means the problem came back, and the people waiting on it need to know quickly. This workflow finds the affected Gmail thread, relabels it for urgent attention, and sends a notice through SMTP. The team does not have to chase down each thread after a reopen.
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Activate
Trigger
Group issue is created
in GitLab
Actions
Search email
in Gmail
Add label to email
in Gmail
Send email
in SMTP
Trigger
Project issue is updated
in GitLab
Actions
Search email
in Gmail
Add label to email
in Gmail
Send email
in SMTP

When a GitLab project issue gets an update, label the client's Gmail email and send a progress digest through SMTP

Each GitLab issue update tags the client's Gmail email and sends them a progress summary.
Clients ask for progress again and again, and every update means another reply to write. This workflow finds the related client email in Gmail, updates its label, and sends a structured progress digest through SMTP. Clients stay informed without the team writing a fresh email each time.
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Activate
Trigger
Group issue is closed
in GitLab
Actions
Search email
in Gmail
Add label to email
in Gmail
Send email
in SMTP

When a GitLab group issue closes, mark the client's Gmail inquiry closed and send a release acknowledgment through SMTP

A closed group issue in GitLab marks the client inquiry closed and notifies customers through SMTP.
Closing a large group initiative is a milestone, and every customer who asked about it should hear that it shipped. This workflow finds the original inquiry in Gmail, marks it closed, and sends a release acknowledgment through SMTP. Nobody has to send the same update to each customer.
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Trigger
Project merge request is created
in GitLab
Actions
Search email
in Gmail
Add label to email
in Gmail
Send email
in SMTP

When a GitLab merge request opens, label the customer's Gmail feature request as under review and send a progress update through SMTP

A new GitLab merge request links to the customer's feature request in Gmail and sends a progress update.
When code for a requested feature is ready for review, the customer who asked for it should know. This workflow finds the feature request in Gmail, labels it under review, and sends a progress update to client sponsors through SMTP. The team keeps customers in the loop as the work moves forward.
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Activate
Trigger
Project merge request is merged
in GitLab
Actions
Search email
in Gmail
Add label to email
in Gmail
Send email
in SMTP

When a GitLab merge request is merged, label the original Gmail inquiry as deployed and send a deployment notice through SMTP

A merged GitLab merge request marks the original Gmail inquiry deployed and tells the customer through SMTP.
Customers want to know when a fix they asked for goes live. This workflow finds the original inquiry in Gmail, labels it as deployed, and sends an external deployment notice through SMTP. The team does not have to remember which customers were waiting.
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More ways to automate your
GitLab + Gmail + SMTP workflow

Connect 1,500+ apps and get more done from your workflows.

Alert the on-call team
When a critical issue opens in GitLab, Slack or Microsoft Teams can post a message to the on-call channel. Engineers see it right away without checking their email first.
Track the fix on a board
Once the issue is logged, Asana or Trello can add a matching task to your team's board. Work stays visible even for people who never open GitLab.
Score urgent requests with AI
Before an issue is opened, ChatGPT or Claude can read the email and judge how urgent it sounds. Your team picks up the most pressing requests first.
Log requests in your CRM
When a customer email becomes an issue, HubSpot or Salesforce can add the request to that customer's history. Sales and support see the full story in one place.
Invoice approved client work
When a client's requested change is marked done, Xero or QuickBooks can create a draft invoice for the work. Your finance team gets the details without retyping them.
Save attachments safely
Files attached to a customer email can be copied into Google Drive or Dropbox. The GitLab issue links to one copy, so nobody has to dig through old threads.

How the data usually flows between GitLab, Gmail and SMTP

See how information moves automatically from your inbox through your issue tracker and inbox labels to your customer's inbox.

Gmail
Gmail
A customer writes in with a bug or a request. The workflow picks up the new email on its own, so nobody has to sort through the inbox first.
Email arrives
GitLab
GitLab
The details from the email become a new issue in GitLab. Your developers can see the request without anyone copying it across by hand.
Issue opened
Gmail
Gmail
The original thread is tagged, so anyone in the inbox can see it is already being tracked. Double replies become much easier to spot.
Thread labeled
SMTP
SMTP
A confirmation goes out to the customer, so they know the request reached the right people. They no longer have to wonder whether anyone saw it.
Customer informed
ai-icon
Fully Automated
Once set up, your data moves seamlessly
between GitLab, Gmail and SMTP.
GitLab
Gmail
SMTP
One continuous flow, Zero extra effort.
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Steps to connect GitLab, Gmail and SMTP

  1. Log in to Integrately
  2. Search and select GitLab and Gmail
  3. Pick a ready 1-click automation or select the desired trigger-action pair
  4. Securely connect your GitLab & Gmail accounts
  5. Add SMTP in the next steps of your workflow
  6. Map the fields across all three apps
  7. Test it, then switch it on Done
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Supported triggers and actions

A trigger is what starts the automation. An action is what it does next. Mix any of these across the three apps.

GitLab
GitLab Triggers & Actions
Instant
Project issue is created in GitLab
Triggers the automation when a project issue is created
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Instant
Project issue is close in GitLab
Triggers the automation when a project issue is closed
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Instant
Project issue is reopened in GitLab
Triggers the automation when a project issue is reopened
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Instant
Group issue is created in GitLab
Triggers the automation when a group issue is created
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Instant
Project issue is updated in GitLab
Triggers the automation when a project issue is updated
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Instant
Group issue is updated in GitLab
Triggers the automation when a group issue is updated
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Instant
Group issue is closed in GitLab
Triggers the automation when a group issue is closed
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Instant
Group issue is reopened in GitLab
Triggers the automation when a group issue is reopened
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Instant
Project merge request is created in GitLab
Triggers the automation when a project merge request is created
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Instant
Group merge request is created in GitLab
Triggers the automation when a new merge request is created within a group
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Instant
Project merge request is merged in GitLab
Triggers the automation when a project merge request is merged
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Instant
Project merge request is updated in GitLab
Triggers the automation when a project merge request is updated
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Instant
Group merge request is updated in GitLab
Triggers the automation when a group merge request is modified
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Instant
Group merge request is merged in GitLab
Triggers the automation when a merge request within a group is merged
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New commit in GitLab
Triggers the automation when a new commit is made in a particular repository
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Project is created in GitLab
Triggers the automation when a new project is created
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Search issues in GitLab
Scand and locates issues with
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Create issue in GitLab
Generates a new issue for tracking and resolving
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Update issue in GitLab
Updates issue details with the latest information
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Create issue note in GitLab
Adds a new note to an issue
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Create merge request note in GitLab
Creates a new note on a merge request
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Search all merge request in GitLab
Searches all merge requests
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Search group merge request in GitLab
Searches for merge requests within a group
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Search project merge request in GitLab
Searches for a project merge request
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Gmail
Gmail Triggers & Actions
Email is received in Gmail
Triggers the automation when an email is received
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Label is added to email in Gmail
Triggers the automation when any email is labelled
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New email is starred in Gmail
Triggers the automation when any email is starred
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Email matching search is received in Gmail
Triggers the automation when an incoming email matches a particular search criteria
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Thread is started in Gmail
Triggers the automation when a new thread is created
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Label is created in Gmail
Triggers the automation when a new label is created
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Send email in Gmail
Sends an email to a recipient
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Reply to email in Gmail
Replies to an email
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Create draft in Gmail
Adds a new contact to the contact list
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Create draft reply in Gmail
Adds a new contact to the contact list
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Delete label in Gmail
Removes a particular label from the selected item
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Search email in Gmail
Scan email inbox for keywords or sender
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Add label to email in Gmail
Categorize and organize emails by adding labels based on criteria
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Remove label from email in Gmail
Removes a label from an email
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Create label in Gmail
Generates a new label
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Update label in Gmail
Modify the label information
Try it →
SMTP
SMTP Triggers & Actions
No trigger is available
Send email in SMTP
Sends an email to a recipient
Try it →

Who this setup is for

Support teams
Support teams
Development teams
Development teams
Client service leads
Client service leads
Release managers
Release managers
📋 Support teams
Bug reports often arrive by email and get retyped later. This setup opens a GitLab issue and sends the customer a receipt.
🎙️ Development teams
Customer feature requests pile up in inboxes nobody checks. This setup turns each request into a tracked GitLab issue as it arrives.
🔁 Client service leads
Clients ask for progress by email all week long. This automation labels their thread and sends them a progress digest.
🗂️ Release managers
Release changes need to reach outside partners quickly. This setup labels the matching thread and sends the changelog through SMTP.
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Everything this automation handles for you

Everything this automation handles for you
No double entries
If the same email comes in twice, only one issue is opened for it.
Only the right emails
Set a filter so only critical emails open an urgent issue. Everything else stays in your inbox.
Tries again if something fails
If a step does not go through, the automation tries it again. Nothing is left half-finished.
Adds to existing issues
If a customer writes again about a known problem, the message is added to the existing issue as a note.

Why choose Integrately to automate GitLab + Gmail + SMTP

Build and manage your GitLab + Gmail + SMTP automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect GitLab + Gmail + SMTP with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Prefer to connect just two apps? Explore each combination separately

GitLab
Gmail
GitLab + Gmail
Turn customer emails into GitLab issues and keep the threads labeled.
Explore Integrations
Gmail
SMTP
Gmail + SMTP
Send receipts and updates by email while keeping your Gmail threads organised.
Explore Integrations
GitLab
SMTP
GitLab + SMTP
Send email updates when GitLab issues or merge requests change.
Explore Integrations

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Questions people ask

Can Gmail emails be turned into GitLab issues automatically and labeled in Gmail?
Frequently Asked Questions
Yes, Integrately has a ready workflow to turn Gmail emails into GitLab issues and label the thread. When an email is received in Gmail, Integrately can create a GitLab issue, add a label to the email, and send a receipt through SMTP.
Does closing a GitLab issue update the matching Gmail thread and send a notice through SMTP?
Frequently Asked Questions
Can starring a Gmail email create a GitLab issue and send the sender an acknowledgment?
Frequently Asked Questions
Will merging a GitLab merge request update related Gmail threads?
Frequently Asked Questions
Do I need coding skills to connect GitLab, Gmail and SMTP?
Frequently Asked Questions
Can Integrately send a GitLab update by email through SMTP without any coding?
Frequently Asked Questions
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