When Post is created in Google My Business > Check for the sender and particular phrase in the post > Send Email in Gmail
Google My Business + Gmail Integration
Google My Business + Gmail Integration
Integrate Gmail to Google My Business in one click, or tell Integrately AI how you want each review handled. Reply to customer feedback, draft follow-ups, notify your team, and track your business reputation automatically.
Free forever.Use premium features free for 14 days.1.
Review is submitted in Google My Business- Post is created in Google My Business
Email is received in Gmail- Label is added to email in Gmail
- New email is starred in Gmail
- Email matching search is received in Gmail
- Thread is started in Gmail
- Label is created in Gmail
2.
- Create post in Google My Business
- Reply to Review in Google My Business
- Send email in Gmail
- Reply to email in Gmail
- Create draft in Gmail
- Create draft reply in Gmail
- Delete label in Gmail
- Search email in Gmail
- Add label to email in Gmail
- Remove label from email in Gmail
- Create label in Gmail
- Update label in Gmail
Trusted by experts at...
Ready Workflows for Gmail + Google My Business Integration
Reply to reviews, manage email notifications, create drafted replies, track interactions, and update your records, all in just one click.
Most popular automations
When Post is created in Google My Business > Check for the sender and particular phrase in the post > Create draft in Gmail
Google My Business + Gmail Integration
When Post is created in Google My Business > Check for the sender and particular phrase in the post > Create draft reply in Gmail
Google My Business + Gmail Integration
When Post is created in Google My Business > Check for the sender and particular phrase in the post > Reply to email in Gmail
Google My Business + Gmail Integration
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Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Gmail + Google My Business flow
Sync customer feedback across your CRM, calendar, marketing lists, and messaging tools the moment it arrives. Pick a combination and activate it in one click.
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Google Calendar (4)
Google Calendar (4) +
Facebook Pages (4)
Facebook Pages (4) +
Instagram (4)
Instagram (4) +
WhatsApp (4)
WhatsApp (4) +
Mailchimp (4)
Mailchimp (4) +
Stripe (4)
Stripe (4) G
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Create a Google Calendar event from every Google My Business review, and send a notification email in Gmail.
New customer reviews instantly create calendar events and trigger notification emails in Gmail so your team stays informed.
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Send an email in Gmail when a Google Calendar event is created, and post a reply in Google My Business.
Keep communication aligned by sending email updates and managing customer interactions across platforms automatically.
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If a Google My Business review is submitted, update the matching Google Calendar schedule and draft a reply in Gmail.
Handle urgent feedback by automatically updating your team calendar and preparing email drafts for review.
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Use Claude to summarise new Google My Business reviews, update Google Calendar, and send a summary email in Gmail.
AI-powered review summaries keep your executive team updated with calendar syncs and detailed email reports.
Supported triggers and actions for Google My Business and Gmail
Mix and match to build the exact automation you need
Google My Business Triggers & Actions
Gmail Triggers & Actions
Email matching search is received in Gmail
Triggers the automation when an incoming email matches a particular search criteria
Try it → What can you automate with Gmail + Google My Business?
Streamline customer communication, review responses, and team notifications with robust multi-step automations.
⭐
Automate review notifications in Gmail
Send an email in Gmail automatically whenever a new review is submitted in Google My Business. Your team stays informed without checking dashboards manually.
📝
Capture every submitted review field
Map customer ratings, review text, and reviewer names into structured email templates instead of copying text by hand. Your communication workflow becomes much more efficient.
🔔
Alert the right person instantly
Notify designated support staff or managers the moment a customer submits feedback, ensuring swift follow-up and high satisfaction standards.
🔀
Route workflows based on review ratings
Send positive reviews to marketing channels while routing low-rated feedback directly to management for immediate resolution.
🔄
Keep email drafts updated as reviews change
Automatically update draft replies in Gmail when customer feedback or review statuses are modified in Google My Business.
🛡️
Prevent duplicate notifications
Check existing email threads before sending alerts, ensuring your inbox remains clean and free from redundant messages.
⏱️
Handle later status changes and follow-ups
Trigger automated follow-up emails in Gmail when review resolutions are marked complete in Google My Business.
🔗
Extend your workflow to Google Calendar
Create calendar events automatically from review follow-up emails, connecting your customer service tasks with team scheduling.
And much more...
Who is Gmail + Google My Business integration for?
Connecting Gmail and Google My Business helps customer service teams, local business owners, and agency managers stay responsive, eliminate manual follow-ups, and keep communication streamlined.
Business analysts
Customer support leads
Agency account managers
Multi-location brand managers
Sales representatives
Operations directors
📈
Business analysts
You review customer feedback reports every week but your tracking sheet only updates when someone exports reviews by hand, so the rating metrics you are optimising against are always a few hours behind — with this integration, every new review lands in your inbox instantly and your data stays current.
⚡
Customer support leads
You need to answer negative reviews immediately but you find out about complaints hours after they are posted online, so customer frustration builds before anyone can step in — with this integration, every critical review triggers an instant alert email so your team can resolve issues right away.
🤝
Agency account managers
You answer to clients who want to see daily progress on their local search reputation and review response rates, but compiling manual reports takes hours of your week — with this integration, every interaction is logged automatically and client reporting becomes effortless.
📊
Multi-location brand managers
The volume of incoming reviews across all your business branches is too high for anyone to keep up by hand, so customer submissions get missed and ratings drop — with this integration, every submission is captured in your email workflow and nothing slips through the cracks.
🎯
Sales representatives
You own the customer follow-up stage and depend on someone upstream to hand over review inquiries, but manual handoffs cause frustrating delays — with this integration, every new submission passes straight into your inbox so you can reach out immediately.
🗂️
Operations directors
You need a reliable history of all customer interactions and keep finding gaps in your manual records when audits happen — with this integration, every review and email notification is saved securely and your audit trail remains complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Google My Business + Gmail
Build and manage your Google My Business + Gmail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Google My Business + Gmail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Google My Business + Gmail Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Gmail to Google My Business?
You can connect Gmail to Google My Business instantly using 1-click workflows on Integrately or ask Integrately AI to build your automation. Choose from millions of ready templates and connect your accounts in minutes.
Can I automatically send an email notification when a new review is submitted in Google My Business?
Can I connect Gmail, Google My Business, and Google Calendar?
What is a good Zapier alternative for Gmail and Google My Business?
How does Gmail handle incoming review alerts and data mapping?
Can Google My Business reviews trigger automated drafting in Gmail?
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Is the Gmail and Google My Business integration free?
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