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Jira Software Server + Gmail Integration
Integrate Gmail to Jira Software Server in one click, or tell Integrately AI how you want each email handled. Parse customer inquiries, create issues, update project tasks, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Issue is created in Jira Software Server- Issue is updated in Jira Software Server
- Issue is created(via JQL) in Jira Software Server
- Project is created in Jira Software Server
- Comment is added in Jira Software Server
- Issue type is created in Jira Software Server
- Issue priority is created in Jira Software Server
Email is received in Gmail- Label is added to email in Gmail
- New email is starred in Gmail
- Email matching search is received in Gmail
- Thread is started in Gmail
- Label is created in Gmail
2.
- Update issue in Jira Software Server
- Create issue in Jira Software Server
- Search issue by field in Jira Software Server
- Add comment to issue in Jira Software Server
- Add watcher to issue in Jira Software Server
- Get comment by issue in Jira Software Server
- Search user in Jira Software Server
- Search user by email in Jira Software Server
- Send email in Gmail
- Reply to email in Gmail
- Create draft in Gmail
- Delete label in Gmail
- Create draft reply in Gmail
- Search email in Gmail
- Add label to email in Gmail
- Remove label from email in Gmail
- Create label in Gmail
- Update label in Gmail
Trusted by experts at...
Ready Workflows for Jira Software Server + Gmail Integration
Capture incoming emails, create tracking issues, update project boards, and notify stakeholders, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Gmail + Jira Software Server flow
Route support emails, create issues in Jira Software Server, update project documentation, and alert your team across your entire toolstack. Pick a combination and activate it in one click.
+
Slack (4)
Slack (4) +
Confluence (3)
Confluence (3) +
GitHub (3)
GitHub (3) +
Bitbucket (3)
Bitbucket (3) +
Google Drive (3)
Google Drive (3) +
Zoom (3)
Zoom (3) G
J
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Create a Jira Software Server issue from every new Gmail email, and notify your team instantly on Slack.
New Gmail emails create Jira Software Server issues immediately while your Slack channel hears about it, eliminating manual triage.
J
G
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When a Jira Software Server issue is updated, search email in Gmail and post the status update in Slack.
Keep communication aligned when Jira Software Server issues change by syncing thread details to Slack automatically.
G
J
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If an email received in Gmail contains bug reports, create a priority Jira Software Server issue and alert management in Slack.
Urgent bug reports from Gmail become high-priority Jira Software Server issues instantly with immediate Slack alerts.
G
C
J
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Use ChatGPT to summarise every email received in Gmail, create a Jira Software Server issue with the summary, and post the brief in Slack.
Long email threads are summarised by ChatGPT before creating clean Jira Software Server issues and posting briefs to Slack.
Supported triggers and actions for Jira Software Server and Gmail
Mix and match to build the exact automation you need
Jira Software Server Triggers & Actions
Issue is created in Jira Software Server
Triggers the automation when a new issue is created
Try it → Issue is created(via JQL) in Jira Software Server
Triggers the automation when a new issue is created via JQL
Try it → Project is created in Jira Software Server
Triggers the automation when a new project is created
Try it → Issue type is created in Jira Software Server
Triggers the automation when a new issue type is added
Try it → Issue priority is created in Jira Software Server
Triggers the automation when priority is assignd to any issue
Try it → Gmail Triggers & Actions
Email matching search is received in Gmail
Triggers the automation when an incoming email matches a particular search criteria
Try it → What can you automate with Gmail + Jira Software Server?
Streamline your communication and project tracking with automated workflows that eliminate manual data entry.
🔄
Turn every incoming email into a tracked issue automatically
New emails received in Gmail generate corresponding issues in Jira Software Server instantly. Eliminate manual copy-pasting and ensure every client request is tracked from day one.
📋
Capture every submitted field from customer messages
Map email subjects, sender details, and message bodies into specific Jira Software Server issue fields. Your project board becomes a clean and structured database for review.
💬
Notify the right team member as soon as issues arrive
Alert your engineering or support staff instantly when new issues are created from Gmail messages. Keep everyone informed and accelerate your team response time.
🔀
Route issues differently based on email content
Filter incoming Gmail messages by keywords to set issue priorities and assign tasks to specific departments. Send urgent bug reports to senior developers and standard inquiries to support.
🔄
Keep Jira Software Server updated as email threads progress
Search email threads in Gmail whenever Jira Software Server issues are updated and maintain synchronized project records across both platforms.
🔍
Search and update existing records instead of creating duplicates
Check for existing Jira Software Server issues before creating new ones from incoming Gmail messages. Maintain a clean project board without redundant entries.
🏷️
Handle later status changes and label updates
Update labels, add comments, and adjust issue priorities in Jira Software Server in response to customer email replies and thread updates.
🔌
Extend your workflow with messaging and documentation apps
Connect Gmail and Jira Software Server with Slack, Confluence, or Google Drive to post notifications, create documentation pages, and archive email attachments effortlessly.
And much more...
Who is Gmail + Jira Software Server integration for?
Connecting Gmail and Jira Software Server streamlines project management for teams handling incoming requests, support tickets, and development tasks.
Operations Managers
Support Team Leads
Account Managers
Customer Support Specialists
Software Developers
Quality Assurance Engineers
📈
Operations Managers
You review support volumes and project throughput each week, but your task boards only update when someone manually logs emails, so the metrics you are optimising against are always outdated — this integration means every email becomes an issue instantly and your operational reports stay accurate.
⚡
Support Team Leads
You need to triage critical client inquiries the moment they arrive, but urgent messages get buried in crowded inboxes before reaching tracking boards — automating both apps means incoming emails generate Jira Software Server issues immediately and your team acts on high-priority requests without delay.
🤝
Account Managers
You answer to clients who expect rapid turnaround on feature requests sent via email, but manual ticket creation slows down your response time — with this integration, every client email creates a structured Jira Software Server task and your delivery timeline stays transparent.
🔄
Customer Support Specialists
The volume of daily emails is too high for anyone to keep up with by hand, leading to missed requests and dropped follow-ups — connecting these apps means every incoming message is logged as an issue automatically and nothing slips through the cracks.
💻
Software Developers
You own the development phase and depend on project managers to hand over bug reports from client emails, causing frustrating communication bottlenecks — automating both apps means bug reports land in Jira Software Server the second they hit Gmail and your coding queue stays full.
📋
Quality Assurance Engineers
You need a reliable history of bug reports and user complaints, but manual logging leaves frustrating gaps in your tracking records — this integration means every client email and issue update is logged securely so your audit trail remains complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Software Server + Gmail
Build and manage your Jira Software Server + Gmail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Server + Gmail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Jira Software Server + Gmail Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Gmail to Jira Software Server?
You can connect Gmail to Jira Software Server in 1 click using ready workflows on Integrately, or ask Integrately AI to build the automation. Connect your accounts, select a trigger like receiving an email, and map it to create an issue in Jira Software Server.
Can I automatically create a Jira Software Server issue from incoming Gmail emails?
Can I connect Gmail, Jira Software Server, and Slack?
What is a good Zapier alternative for Gmail and Jira Software Server?
How does Gmail trigger issue creation in Jira Software Server?
Can I update Jira Software Server issues based on Gmail replies?
Do I need coding skills to automate Gmail and Jira Software Server?
Is the Gmail and Jira Software Server integration free?
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