Microsoft Dynamics 365 CRM + Gmail Integration

Integrate Gmail to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each email handled. Receive incoming messages, extract contact details, create CRM records, and alert your team automatically.

Integrate For Free arrow rightGoogle Logo Sign Up With Google
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Gmail
    Email is received in Gmail
  • Gmail
    Label is added to email in Gmail
  • Gmail
    New email is starred in Gmail
  • Gmail
    Email matching search is received in Gmail
  • Gmail
    Thread is started in Gmail
  • Gmail
    Label is created in Gmail
Arrow Right
2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • Gmail
    Send email in Gmail
  • Gmail
    Reply to email in Gmail
  • Gmail
    Create draft in Gmail
  • Gmail
    Create draft reply in Gmail
  • Gmail
    Delete label in Gmail
  • Gmail
    Search email in Gmail
  • Gmail
    Add label to email in Gmail
  • Gmail
    Remove label from email in Gmail
  • Gmail
    Create label in Gmail
  • Gmail
    Update label in Gmail

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Gmail + Microsoft Dynamics 365 CRM Integration

Capture leads, organise responses, create CRM contacts, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Microsoft Dynamics 365 CRM + Gmail Integration

Send Gmail email for new Microsoft Dynamics 365 CRM contact

Anytime a new contact is added to your Microsoft Dynamics 365 CRM, automatically send them a email through Gmail letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Microsoft Dynamics 365 CRM - Gmail integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Gmail + Microsoft Dynamics 365 CRM flow

Send follow-up emails, notify your team, and log records across your stack after your core automation finishes. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Gmail
+
Microsoft OutlookMicrosoft Outlook (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
ZoomZoom (3)
+
ZendeskZendesk (3)
G
M
M
When an email is received in Gmail, create a contact in Microsoft Dynamics 365 CRM, and send an email in Microsoft Outlook.
Incoming Gmail messages instantly create contacts in Microsoft Dynamics 365 CRM and trigger an email in Microsoft Outlook without manual entry.
M
G
M
When a contact is updated in Microsoft Dynamics 365 CRM, search email in Gmail, and send an email in Microsoft Outlook.
Updated contacts in Microsoft Dynamics 365 CRM trigger an email search in Gmail and send a notification in Microsoft Outlook.
M
G
M
When a lead is created in Microsoft Dynamics 365 CRM, send an email in Gmail, and create a draft in Microsoft Outlook.
New leads in Microsoft Dynamics 365 CRM trigger an email in Gmail and generate a draft in Microsoft Outlook.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Gmail

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
Try it →
Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
Try it →
Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
Try it →
Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
Try it →
Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
Try it →
Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it →
Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it →
Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
Try it →
Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
Try it →
Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
Try it →
Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
Try it →
Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
Try it →
Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
Try it →
Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
Try it →
Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
Try it →
Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
Try it →
Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
Try it →
Create account in Microsoft Dynamics 365 CRM
Generates a new account
Try it →
Search account in Microsoft Dynamics 365 CRM
Searches for account information
Try it →
Update account in Microsoft Dynamics 365 CRM
Updates account information
Try it →
Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
Try it →
Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
Try it →
Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
Try it →
Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
Try it →
Search case in Microsoft Dynamics 365 CRM
Searches for a case record
Try it →
Get account by ID in Microsoft Dynamics 365 CRM
Try it →
Gmail
Gmail Triggers & Actions
Email is received in Gmail
Triggers the automation when an email is received
Try it →
Label is added to email in Gmail
Triggers the automation when any email is labelled
Try it →
New email is starred in Gmail
Triggers the automation when any email is starred
Try it →
Email matching search is received in Gmail
Triggers the automation when an incoming email matches a particular search criteria
Try it →
Thread is started in Gmail
Triggers the automation when a new thread is created
Try it →
Label is created in Gmail
Triggers the automation when a new label is created
Try it →
Send email in Gmail
Sends an email to a recipient
Try it →
Reply to email in Gmail
Replies to an email
Try it →
Create draft in Gmail
Adds a new contact to the contact list
Try it →
Create draft reply in Gmail
Adds a new contact to the contact list
Try it →
Delete label in Gmail
Removes a particular label from the selected item
Try it →
Search email in Gmail
Scan email inbox for keywords or sender
Try it →
Add label to email in Gmail
Categorize and organize emails by adding labels based on criteria
Try it →
Remove label from email in Gmail
Removes a label from an email
Try it →
Create label in Gmail
Generates a new label
Try it →
Update label in Gmail
Modify the label information
Try it →

What can you automate with Gmail + Microsoft Dynamics 365 CRM?

Streamline your customer relationship management by connecting Gmail communication directly to Microsoft Dynamics 365 CRM records.

What you can automate?
🔄
Create CRM contacts from incoming emails
Automatically generate new contacts in Microsoft Dynamics 365 CRM the moment an email is received in Gmail, eliminating manual data entry entirely.
📋
Capture every submitted contact detail
Map sender names, phone numbers, and email addresses from Gmail messages into separate Microsoft Dynamics 365 CRM fields for complete record keeping.
🔔
Notify your team on Slack instantly
Alert your sales or support channels in Slack as soon as a new contact or lead is created in Microsoft Dynamics 365 CRM from an email.
🔀
Route records based on message content
Create a lead for sales inquiries or a case for support requests in Microsoft Dynamics 365 CRM depending on the contents of the incoming Gmail message.
📝
Keep CRM records up to date
Automatically update contact information in Microsoft Dynamics 365 CRM whenever relevant client correspondence is received in Gmail.
🔍
Search and update existing records
Search for existing contacts in Microsoft Dynamics 365 CRM before creating new entries, preventing duplicate records in your database.
📊
Handle later opportunity updates
Trigger automated email replies in Gmail or draft creation whenever an opportunity or case status changes in Microsoft Dynamics 365 CRM.
⚡
Extend your workflow to Slack
Connect Gmail, Microsoft Dynamics 365 CRM, and Slack in a multi-step automation to keep your team informed and your CRM updated simultaneously.
And much more...

Who is Gmail + Microsoft Dynamics 365 CRM integration for?

Sales, support, and operations teams connect Gmail and Microsoft Dynamics 365 CRM to eliminate manual data entry, streamline client communication, and keep CRM records current.

Sales managers
Sales managers
Account executives
Account executives
Client success leads
Client success leads
Support coordinators
Support coordinators
Operations specialists
Operations specialists
Data administrators
Data administrators
📈
Sales managers
You review sales pipeline reports and contact metrics every morning, but your team's email logs only update when someone manually exports messages, so the deal counts you're tracking are always hours behind — this integration means every email lands in your CRM instantly and your data stays current.
⚡
Account executives
You need to act fast when prospective buyers reach out, and you find out about inbound prospect emails too late because messages sit unread in crowded inboxes — automating both apps means every inquiry creates a CRM contact immediately and your response times drop.
🤝
Client success leads
You answer to key accounts and stakeholders who want to see prompt follow-up on every support question, but tracking client emails manually leads to missed updates — connecting these apps means every email thread maps straight to customer records and your service history stays fully visible.
📨
Support coordinators
The volume of inbound client emails is too high for anyone to keep up by hand, resulting in delayed contact creation and lost ticket context — with this integration, every incoming message populates your CRM automatically and your administrative backlog disappears.
⚙️
Operations specialists
You own the client onboarding step and depend on sales reps to hand over prospect contact details from their email threads, but manual handoffs cause frequent delays — integrating these apps means contact data moves from inbox to CRM instantly and handoffs happen without friction.
🗂️
Data administrators
You need a reliable history of customer correspondence and keep finding gaps in your database due to incomplete manual logging — automating both apps means every message and contact record syncs without error and your audit trails remain complete.
Try This Integration – No Code Neededarrow right
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Microsoft Dynamics 365 CRM + Gmail

Build and manage your Microsoft Dynamics 365 CRM + Gmail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Gmail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Connect Microsoft Dynamics 365 CRM + Gmail Now arrow right
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
See Pricingarrow right

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Connect Microsoft Dynamics 365 CRM + Gmail Now arrow right
In Just 1 Click!
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Gmail to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect Gmail to Microsoft Dynamics 365 CRM in just one click using ready-made templates on Integrately. Simply select your trigger and action, authenticate your accounts, and let Integrately AI handle the setup.
Can I automatically create contacts in Microsoft Dynamics 365 CRM when receiving emails in Gmail?
Frequently Asked Questions
Can I connect Gmail, Microsoft Dynamics 365 CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Gmail and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How does Gmail trigger automations in Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can Microsoft Dynamics 365 CRM updates trigger actions in Gmail?
Frequently Asked Questions
Do I need coding skills to automate Gmail and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Is the Gmail and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Gmail or Microsoft Dynamics 365 CRM With 1500+ Other Apps

Gmail
Popular Gmail Integrations
Connect Gmail to email, messaging, and productivity tools to manage inbox communication and team notifications.
See All
Gmail Integrations arrow right
No popular apps found
Microsoft Dynamics 365 CRM
Popular Microsoft Dynamics 365 CRM Integrations
Sync Microsoft Dynamics 365 CRM with marketing, accounting, and sales tools to keep customer data working across your stack.
See All
Microsoft Dynamics 365 CRM Integrations arrow right
No popular apps found