Gmail + Trengo Integration

You're tracking customer issues across different channels, but your reporting sheet only updates when someone manually exports records, so the metrics you review are always outdated — with this integration, every new Gmail email lands in Trengo instantly and your support data stays current.

You need to act fast on client issues, but important emails sit unread in inboxes until someone forwards them, so you find out about escalations too late — connecting these apps means every incoming email creates a ticket in Trengo automatically so your team can respond immediately.

You answer to key clients who want visibility into their requests, but tracking email threads alongside support tickets creates endless blind spots — automating both apps means every email thread maps directly to a Trengo ticket and keeps stakeholders fully informed.

The volume of inbound messages is too high for anyone to keep up by hand, and emails get lost in busy threads before reaching the support desk — with this integration, every message is captured instantly as a ticket and organised without manual sorting.

You own the escalation step and depend on front-line agents to hand over customer context, but critical details get dropped in messy email forwards — this integration means every client email flows straight into Trengo with all thread history intact.

You need a reliable history of all customer interactions, but you keep finding gaps between email exchanges and support records — automating both apps means every interaction is logged accurately and your customer history has no missing gaps.