GoHighLevel + Groove Integration
Integrate GoHighLevel to Groove in one click, or tell Integrately AI how you want each lead handled. Qualify leads, open support tickets, log customer details, and track conversions automatically.
Free forever.Use premium features free for 14 days.1.
Custom date reminder is received in GoHighLevel Instant- Customer booked an appointment in GoHighLevel Instant
- Customer replies in GoHighLevel Instant
- Email event occurs in GoHighLevel Instant
- Form is submitted in GoHighLevel Instant
- Note is added in GoHighLevel Instant
- Opportunity status is changed in GoHighLevel Instant
- Opportunity is staled in GoHighLevel Instant
- Survey is submitted in GoHighLevel Instant
- Task is added in GoHighLevel Instant
- Task reminder is received in GoHighLevel Instant
- Trigger link is clicked in GoHighLevel Instant
- Order form is submitted in GoHighLevel Instant
- Contact is created in GoHighLevel Instant
- Opportunity is created in GoHighLevel
- Contact tag is changed in GoHighLevel Instant
- Contact is updated in GoHighLevel Instant
- Call status is changed in GoHighLevel Instant
- Birthday reminder is sent in GoHighLevel Instant
- Appointment is created in GoHighLevel Instant
- Pipeline stage is changed in GoHighLevel Instant
Agent is created in Groove- Agent has replied in Groove Instant
- Agent is invited in Groove Instant
- Agent is archived in Groove Instant
- Ticket is closed in Groove Instant
- Ticket is started in Groove Instant
- Ticket is opened in Groove Instant
- Ticket is assigned in Groove Instant
- Ticket is moved in Groove Instant
- Ticket priority is changed in Groove Instant
- Ticket is tagged in Groove Instant
- Ticket is deleted in Groove Instant
- Ticket is state changed in Groove Instant
- Customer is added in Groove Instant
- Customer is replied in Groove Instant
- Note is added in Groove Instant
2.
- Create task in GoHighLevel
- Create opportunity in GoHighLevel
- Create contact in GoHighLevel
- Create note in GoHighLevel
- Search contact in GoHighLevel
- Update contact in GoHighLevel
- Update opportunity in GoHighLevel
- Create user in GoHighLevel
- Search opportunity in GoHighLevel
- Create appointment in GoHighLevel
- Get contact by ID in GoHighLevel
- Add tag to existing contact in GoHighLevel
- Remove tag from existing contact in GoHighLevel
- Search user in GoHighLevel
- Create ticket in Groove
- Search ticket assignee in Groove
- Search state of ticket in Groove
- Update ticket state in Groove
- Update ticket assignee in Groove
- Update ticket assigned group in Groove
- Add tag to a ticket in Groove
- Replace all tags to a ticket in Groove
- Search customer by email in Groove
- Create group in Groove
- Search agent by email in Groove
Trusted by experts at...
Ready Workflows for GoHighLevel + Groove Integration
Capture leads, open support tickets, route inquiries, alert agents, and track onboarding, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your GoHighLevel + Groove flow
Sync your marketing leads with billing, forms, and scheduling tools to manage your entire client lifecycle. Pick a combination and activate it in one click.
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Shopify (4)
Shopify (4) +
Stripe (4)
Stripe (4) +
Typeform (4)
Typeform (4) +
HubSpot (4)
HubSpot (4) +
Facebook Lead Ads (4)
Facebook Lead Ads (4) +
Calendly (4)
Calendly (4) S
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When a Shopify order is paid, create a contact in GoHighLevel and open a ticket in Groove.
Every paid Shopify order triggers a new contact in GoHighLevel and opens a support ticket in Groove automatically.
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When a Shopify customer is created, update the contact in GoHighLevel and log a note in Groove.
Keep GoHighLevel contacts updated and log notes in Groove whenever a new Shopify customer registers.
S
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When a Shopify refund is processed, update the opportunity in GoHighLevel and close the ticket in Groove.
Process refunds seamlessly by updating GoHighLevel opportunities and closing associated support tickets in Groove.
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When a Shopify order is cancelled, update the contact in GoHighLevel and update the ticket in Groove.
Manage order cancellations by updating contact data in GoHighLevel and updating ticket state in Groove.
Supported triggers and actions for GoHighLevel and Groove
Mix and match to build the exact automation you need
GoHighLevel Triggers & Actions
Instant
Custom date reminder is received in GoHighLevel
Triggers the automation when a custom date reminder is received
Try it → Instant
Customer booked an appointment in GoHighLevel
Triggers the automation when a customer books an appointment
Try it → Instant
Customer replies in GoHighLevel
Triggers the automation when a customer replies to a message
Try it → Instant
Email event occurs in GoHighLevel
Triggers the automation when any email event occurs
Try it → Instant
Opportunity status is changed in GoHighLevel
Triggers the automation when the status of any opportunity changes
Try it → Instant
Opportunity is staled in GoHighLevel
Triggers the automation when any opportunity becomes inactive
Try it → Instant
Survey is submitted in GoHighLevel
Triggers the automation when a survey response is submitted
Try it → Instant
Task reminder is received in GoHighLevel
Triggers the automation when a task reminder is received
Try it → Instant
Trigger link is clicked in GoHighLevel
Triggers the automation when a link is clicked
Try it → Instant
Order form is submitted in GoHighLevel
Triggers the automation when a new order is received
Try it → Instant
Contact is created in GoHighLevel
Triggers the automation when a new contact is created
Try it → Opportunity is created in GoHighLevel
Triggers the automation when any opportunity is updated
Try it → Instant
Contact tag is changed in GoHighLevel
Triggers the automation when a contact tag is updated
Try it → Instant
Contact is updated in GoHighLevel
Activates the automation when a contact is updated
Try it → Instant
Call status is changed in GoHighLevel
Triggers the automation when call details are modified
Try it → Instant
Birthday reminder is sent in GoHighLevel
Triggers the automation when a birthday reminder is sent
Try it → Instant
Appointment is created in GoHighLevel
Triggers the automation when a new appointment is created
Try it → Instant
Pipeline stage is changed in GoHighLevel
Triggers the automation when a pipeline stage is changed
Try it → Groove Triggers & Actions
Instant
Ticket is started in Groove
Triggers the automation when a ticket is marked as started
Try it → Instant
Ticket is assigned in Groove
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Ticket priority is changed in Groove
Triggers the automation when the priority of a ticket is updated
Try it → Instant
Ticket is state changed in Groove
Triggers the automation when the state of a ticket changes
Try it → Instant
Customer is replied in Groove
Triggers the automation when a customer receives a reply
Try it → What can you automate with GoHighLevel + Groove?
Streamline your agency operations by connecting GoHighLevel marketing events directly to Groove customer support tickets.
🔄
Sync GoHighLevel contacts directly into Groove tickets
Every new contact created in GoHighLevel automatically opens a support ticket in Groove without requiring manual entry from your team.
📋
Map every form response and contact field accurately
Transfer custom fields, form submissions, and appointment details between GoHighLevel and Groove to keep all customer context accessible.
🔔
Alert agents the moment a new lead arrives
Notify support staff and account managers instantly in Groove whenever a high-value opportunity or contact is created in GoHighLevel.
🔀
Conditional routing based on submitted lead data
Route tickets to specific groups or update priorities in Groove depending on pipeline stage changes or custom tags in GoHighLevel.
⏱️
Keep destination records current as pipelines change
Update Groove ticket states and assignees automatically when contacts or opportunities advance through stages in GoHighLevel.
🔍
Search and update existing records instead of duplicates
Look up customer emails in Groove before creating records, ensuring your helpdesk database remains clean and free of duplicate profiles.
💳
Handle subscription changes, renewals, and refunds automatically
Close support tickets or update billing states in Groove whenever order forms are submitted or contact statuses change in GoHighLevel.
🔌
Connect Stripe payments to trigger GoHighLevel and Groove flows
Extend your automation stack by letting Stripe payment events trigger contact creation in GoHighLevel and onboarding tickets in Groove.
And much more...
Who is GoHighLevel + Groove integration for?
Agency owners and support teams streamline lead management and client onboarding by connecting marketing automation with customer ticketing in one automated flow.
Agency Owners
Customer Success Reps
Growth Marketers
Sales Directors
Support Managers
Operations Leads
📈
Agency Owners
You're managing inbound leads in GoHighLevel, but your support team misses client updates because tickets live elsewhere — this integration means every new lead instantly triggers a tracking ticket in Groove and client handoffs happen without delays.
⚡
Customer Success Reps
You need to act fast when prospects convert, and you find out too late because contact creation data stays trapped in marketing silos — automating both apps means every client conversion opens a support record immediately so onboarding begins right away.
📊
Growth Marketers
You report on campaign conversions for agency clients, but the metrics are always stale because lead status changes are never synced to support tools — connecting these apps means pipeline stages and ticket updates align automatically for accurate reporting.
💼
Sales Directors
The lead volume is too high for anyone to keep up by hand, leading to missed follow-ups when contacts move through pipeline stages — with this integration, lead activity automatically coordinates customer records and support tickets without manual sorting.
🎧
Support Managers
You own the onboarding step and depend on sales teams to hand over customer context, but details get lost between apps — automating both apps means contact updates create instant helpdesk tickets so your team always has complete context.
🗂️
Operations Leads
You need a reliable history of customer interactions, and you keep finding gaps between marketing touchpoints and support logs — this integration means every contact event and ticket action syncs smoothly to maintain a pristine audit trail.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate GoHighLevel + Groove
Build and manage your GoHighLevel + Groove automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect GoHighLevel + Groove with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect GoHighLevel + Groove Now 
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Frequently Asked Questions
How do I connect GoHighLevel to Groove?
You can connect GoHighLevel to Groove in 1 click using Integrately. Choose from ready automation templates or ask Integrately AI to build the integration and map the fields for your workflow.
Can I automatically create Groove tickets from GoHighLevel contacts?
Can I connect GoHighLevel, Groove, and Slack?
What is a good Zapier alternative for GoHighLevel and Groove?
How are GoHighLevel contacts synced to Groove support tickets?
Can Groove ticket updates trigger actions in GoHighLevel?
Do I need coding skills to set up this integration?
Is the GoHighLevel and Groove integration free?
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