Google Chat + Intercom Integration

Integrate Google Chat to Intercom in one click, or tell Integrately AI how you want each user handled. Create users, send messages, update records, and notify your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Google Chat
    Message is received in space in Google Chat
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
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2.
  • Google Chat
    Get all spaces in Google Chat
  • Google Chat
    Send message via bot in space in Google Chat
  • Google Chat
    Send message in space in Google Chat
  • Intercom
    Create user in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Search company in Intercom

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Ready WorkflowsReady Workflows   for Google Chat + Intercom Integration

Capture user messages, create Intercom contacts, update records, alert your team, and send follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Google Chat + Intercom flow

Send details to your project management tools, cloud storage, team chat, CRM, documentation, and meetings after your core automation finishes. Pick a combination and activate it in one click.

Google Chat
Intercom
+
Jira Software CloudJira Software Cloud (4)
+
Google DriveGoogle Drive (3)
+
SlackSlack (3)
+
SalesforceSalesforce (3)
+
ConfluenceConfluence (3)
+
ZoomZoom (3)
I
J
G
Create a Jira issue for every new Intercom user, and notify your team in Google Chat
New Intercom users instantly generate a tracking issue in Jira Software Cloud while Google Chat alerts your team, removing manual handoffs.
I
J
G
When an Intercom conversation is closed by admin, update the Jira issue and notify Google Chat
Closed Intercom conversations update your Jira Software Cloud issues automatically and send a confirmation to Google Chat.
I
J
G
If an Intercom user email is updated, update the Jira issue and send a Google Chat notice
Updated Intercom user emails automatically refresh your Jira Software Cloud issues and notify Google Chat.
I
J
G
Use Claude to summarise new Intercom user feedback, create a Jira issue, and post in Google Chat
Claude summarises new Intercom user notes before creating a Jira Software Cloud issue and alerting Google Chat.

Supported triggers and actions for Google Chat and Intercom

Mix and match to build the exact automation you need

Google Chat
Google Chat Triggers & Actions
Message is received in space in Google Chat
Triggers the automation when a new message is received in a particular space
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Get all spaces in Google Chat
Retrieves a list of spaces available in Google Chat
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Send message via bot in space in Google Chat
Sends a message via bot in a space
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Send message in space in Google Chat
Sends a message in a space
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Intercom
Intercom Triggers & Actions
Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Create user in Intercom
Generates a new user account
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Send message in Intercom
Delivers a message to a designated recipient
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Create event in Intercom
Adds a new contact to the contact list
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Search user in Intercom
Searches for a user
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Search lead in Intercom
Retrieves information for a particular lead
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Search company in Intercom
Try it →

What can you automate with Google Chat + Intercom?

Streamline your customer support and team communication workflows with ready-made automation capabilities.

What you can automate?
🚀
Sync new users across platforms instantly
Automatically create a new user profile or notification whenever a customer interacts with your support channels. Eliminate manual copying and keep all systems synchronised.
📝
Capture every conversation note and field
Map all available user details, tags, and conversation notes into your destination apps instead of just basic contact information. Your records become much more thorough.
🔔
Alert the right teammate the moment it happens
Send instant notifications to specific space channels or team members whenever urgent support conversations open or close. Keep everyone informed in real time.
🔀
Route workflows based on submitted fields
Trigger different actions depending on whether a user has a specific tag, VIP status, or company attribute. Customise your routing logic effortlessly.
🔄
Keep destination records up to date as things change
Automatically update user emails, company profiles, and ticket statuses across your stack whenever changes occur in your customer support platform.
🔍
Prevent duplicates with smart search and update
Search existing user and company records before creating new entries, ensuring your databases remain clean and free from redundant duplicates.
Handle later status changes and resolutions
Automate follow-up actions when conversations are closed, snoozed, or tagged by admins. Track customer lifecycle milestones automatically.
🔌
Extend flows to powerful third-party apps
Connect your core automation to project management, storage, or CRM tools like Jira Software Cloud or Salesforce to handle multi-step business processes.
And much more...

Who is Google Chat + Intercom integration for?

Teams managing customer communications and team collaboration use this integration to eliminate manual data entry, streamline issue resolution, and keep every stakeholder aligned instantly.

Performance marketers
Performance marketers
Support leads
Support leads
Account managers
Account managers
Operations teams
Operations teams
Sales reps
Sales reps
Compliance auditors
Compliance auditors
📈
Performance marketers
You're monitoring customer support metrics across multiple channels but your reporting sheet only updates when someone manually exports user data, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new user lands in your system instantly and your data stays current.
Support leads
You manage high volumes of incoming customer tickets but urgent issues sit unnoticed in your help desk until someone checks manually, so high-priority inquiries get delayed — connecting these apps means every critical user event triggers an immediate alert in your team chat so response times drop instantly.
🤝
Account managers
You report on client account health to stakeholders who demand up-to-date conversation logs, but compiling those updates by hand eats into your strategic advisory time — automating both apps means every user interaction and company update is logged automatically without manual report building.
🔄
Operations teams
You handle massive daily volumes of customer signups and support threads that overwhelm manual tracking methods, leading to missed follow-ups and fragmented records — with this integration, every user creation and conversation update is routed reliably across your platforms.
🎯
Sales reps
You depend on support teams to hand over qualified leads identified during customer chats, but manual notifications often get lost in busy messaging channels — this integration means every new lead or company record reaches your pipeline the moment it is captured.
📋
Compliance auditors
You need a complete, unblemished audit trail of every customer communication and profile update, but manual record-keeping leaves persistent gaps in your history — automating these workflows means every user change and conversation note is captured accurately every single time.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Google Chat + Intercom

Build and manage your Google Chat + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Google Chat + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Google Chat to Intercom?
Frequently Asked Questions
You can connect Google Chat to Intercom instantly using 1-click templates on Integrately. Choose a ready-made workflow or ask Integrately AI to build the automation for your team.
Can I automatically create Intercom users from Google Chat messages?
Frequently Asked Questions
Can I connect Google Chat, Intercom, and Jira Software Cloud?
Frequently Asked Questions
What is a good Zapier alternative for Google Chat and Intercom?
Frequently Asked Questions
How does Google Chat handle its message triggers and space data?
Frequently Asked Questions
How does Intercom manage user creation and updates in automations?
Frequently Asked Questions
Do I need coding skills to automate Google Chat and Intercom?
Frequently Asked Questions
Is the Google Chat and Intercom integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Google Chat or Intercom With 1500+ Other Apps

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