

Google Chat + Intercom Integration
Integrate Google Chat to Intercom in one click, or tell Integrately AI how you want each user handled. Create users, send messages, update records, and notify your team automatically.
1.
2.
Trusted by experts at...
























Ready Workflows for Google Chat + Intercom Integration
Capture user messages, create Intercom contacts, update records, alert your team, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Google Chat + Intercom flow
Send details to your project management tools, cloud storage, team chat, CRM, documentation, and meetings after your core automation finishes. Pick a combination and activate it in one click.


+
Jira Software Cloud (4)
+
Google Drive (3)
+
Slack (3)
+
Salesforce (3)
+
Confluence (3)
+
Zoom (3)
I
J
G
Create a Jira issue for every new Intercom user, and notify your team in Google Chat
New Intercom users instantly generate a tracking issue in Jira Software Cloud while Google Chat alerts your team, removing manual handoffs.
I
J
G
When an Intercom conversation is closed by admin, update the Jira issue and notify Google Chat
Closed Intercom conversations update your Jira Software Cloud issues automatically and send a confirmation to Google Chat.
I
J
G
If an Intercom user email is updated, update the Jira issue and send a Google Chat notice
Updated Intercom user emails automatically refresh your Jira Software Cloud issues and notify Google Chat.
I
J
G
Use Claude to summarise new Intercom user feedback, create a Jira issue, and post in Google Chat
Claude summarises new Intercom user notes before creating a Jira Software Cloud issue and alerting Google Chat.
Supported triggers and actions for Google Chat and Intercom
Mix and match to build the exact automation you need

Google Chat Triggers & Actions
Message is received in space in Google Chat
Triggers the automation when a new message is received in a particular space
Try it → 
Intercom Triggers & Actions
Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it → Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it → Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it → Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it → Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it → Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it → Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it → Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it → Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it → Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it → Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it → Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it → Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it → Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it → Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it → What can you automate with Google Chat + Intercom?
Streamline your customer support and team communication workflows with ready-made automation capabilities.
🚀
Sync new users across platforms instantly
Automatically create a new user profile or notification whenever a customer interacts with your support channels. Eliminate manual copying and keep all systems synchronised.
📝
Capture every conversation note and field
Map all available user details, tags, and conversation notes into your destination apps instead of just basic contact information. Your records become much more thorough.
🔔
Alert the right teammate the moment it happens
Send instant notifications to specific space channels or team members whenever urgent support conversations open or close. Keep everyone informed in real time.
🔀
Route workflows based on submitted fields
Trigger different actions depending on whether a user has a specific tag, VIP status, or company attribute. Customise your routing logic effortlessly.
🔄
Keep destination records up to date as things change
Automatically update user emails, company profiles, and ticket statuses across your stack whenever changes occur in your customer support platform.
🔍
Prevent duplicates with smart search and update
Search existing user and company records before creating new entries, ensuring your databases remain clean and free from redundant duplicates.
✅
Handle later status changes and resolutions
Automate follow-up actions when conversations are closed, snoozed, or tagged by admins. Track customer lifecycle milestones automatically.
🔌
Extend flows to powerful third-party apps
Connect your core automation to project management, storage, or CRM tools like Jira Software Cloud or Salesforce to handle multi-step business processes.
And much more...
Who is Google Chat + Intercom integration for?
Teams managing customer communications and team collaboration use this integration to eliminate manual data entry, streamline issue resolution, and keep every stakeholder aligned instantly.
Performance marketers
Support leads
Account managers
Operations teams
Sales reps
Compliance auditors
📈
Performance marketers
You're monitoring customer support metrics across multiple channels but your reporting sheet only updates when someone manually exports user data, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new user lands in your system instantly and your data stays current.
⚡
Support leads
You manage high volumes of incoming customer tickets but urgent issues sit unnoticed in your help desk until someone checks manually, so high-priority inquiries get delayed — connecting these apps means every critical user event triggers an immediate alert in your team chat so response times drop instantly.
🤝
Account managers
You report on client account health to stakeholders who demand up-to-date conversation logs, but compiling those updates by hand eats into your strategic advisory time — automating both apps means every user interaction and company update is logged automatically without manual report building.
🔄
Operations teams
You handle massive daily volumes of customer signups and support threads that overwhelm manual tracking methods, leading to missed follow-ups and fragmented records — with this integration, every user creation and conversation update is routed reliably across your platforms.
🎯
Sales reps
You depend on support teams to hand over qualified leads identified during customer chats, but manual notifications often get lost in busy messaging channels — this integration means every new lead or company record reaches your pipeline the moment it is captured.
📋
Compliance auditors
You need a complete, unblemished audit trail of every customer communication and profile update, but manual record-keeping leaves persistent gaps in your history — automating these workflows means every user change and conversation note is captured accurately every single time.

Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Google Chat + Intercom
Build and manage your Google Chat + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Google Chat + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Google Chat + Intercom Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Google Chat + Intercom Now 
In Just 1 Click!




Frequently Asked Questions
How do I connect Google Chat to Intercom?
You can connect Google Chat to Intercom instantly using 1-click templates on Integrately. Choose a ready-made workflow or ask Integrately AI to build the automation for your team.
Can I automatically create Intercom users from Google Chat messages?
Can I connect Google Chat, Intercom, and Jira Software Cloud?
What is a good Zapier alternative for Google Chat and Intercom?
How does Google Chat handle its message triggers and space data?
How does Intercom manage user creation and updates in automations?
Do I need coding skills to automate Google Chat and Intercom?
Is the Google Chat and Intercom integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Google Chat or Intercom With 1500+ Other Apps

Popular Google Chat Integrations
Connect Google Chat with messaging, project management, and team collaboration tools to keep your communication flowing.
See All
Google Chat Integrations
Google Chat Integrations
No popular apps found

Popular Intercom Integrations
Sync Intercom with CRM, customer support, marketing, and analytics platforms to streamline customer service operations.
See All
Intercom Integrations
Intercom Integrations
No popular apps found
