Google Chat + Jira Service Desk Integration

Q: Can I automatically create a Jira Service Desk request when a message is received in Google Chat?

Messages received in Google Chat can automatically create a Jira Service Desk request. Start with a ready automation or build the exact flow with Integrately AI.

Q: Can I connect Google Chat, Jira Service Desk, and Slack?

You can connect Google Chat, Jira Service Desk, and Slack together in a multi-step workflow. Tickets created in Jira Service Desk can trigger messages in Google Chat and send updates to Slack, alongside 1,500+ other apps.

Q: What is a good Zapier alternative for Google Chat and Jira Service Desk?

Most alternatives charge higher prices for multi-step flows, but Integrately offers 20 million+ ready templates, 24/5 live support, and 42,000+ active users at a lower cost.

Q: How does Google Chat handle messages and spaces in this integration?

Google Chat sends and receives messages in designated spaces using ready-made templates on Integrately.

Q: How are Jira Service Desk requests managed in automated workflows?

Jira Service Desk requests can be created, updated, and commented on automatically through ready workflows on Integrately.

Q: Do I need coding skills to automate Google Chat and Jira Service Desk?

No coding skills are required to connect Google Chat and Jira Service Desk. Use ready templates or build custom flows with Integrately AI.

Q: Is the Google Chat and Jira Service Desk integration free?

The Google Chat and Jira Service Desk integration is available on the Integrately free plan, with paid tiers offering higher task limits and advanced features.

Integrate Google Chat to Jira Service Desk in one click, or tell Integrately AI how you want each request handled. Get spaces, send messages, create requests, and comment on tickets automatically.

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Message is received in space in Google Chat
Request is created in Jira Service Desk
Request is updated in Jira Service Desk

Get all spaces in Google Chat
Send message via bot in space in Google Chat
Send message in space in Google Chat
Search request in Jira Service Desk
Comment on request in Jira Service Desk
Create request in Jira Service Desk
Get attachment by ID in Jira Service Desk

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Ready Workflows for Google Chat + Jira Service Desk Integration

Create requests from incoming messages, post updates, search records, comment on tickets, and notify your team, all in just one click.

Send Google Chat message for new Jira Service Desk ticket

Do you use Jira Service Desk to manage your customer support ticket and are worried about forgetting to follow-up on support ticket? Simply because you didn't receive a notification? Well, we've got some good news for you!

This Jira Service Desk - Google Chat integration helps you receive notifications for new Jira Service Desk tickets right in your Google Chat channel.

This can be a great way to keep your team updated on the latest ticket without having to constantly check your email inbox. Just set up this automation, and you're all set.

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1of1

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Google Chat + Jira Service Desk flow

Send updates to project boards, documentation wikis, team channels, and storage folders as tickets move. Pick a combination and activate it in one click.

Jira Software Cloud (3)

Confluence (3)

Slack (3)

GitHub (3)

Google Drive (3)

Zoom (3)

Create a Jira Software Cloud issue from every Jira Service Desk request, and send a message via bot in space in Google Chat

New Jira Service Desk requests immediately generate a Jira Software Cloud issue and notify your Google Chat space, so developers see engineering work without switching tools.

When a Jira Service Desk request is updated, update the Jira Software Cloud issue and post a message in space in Google Chat

Jira Service Desk request updates automatically refresh your Jira Software Cloud issues and update your Google Chat space.

Search Jira Service Desk requests when a Jira Software Cloud issue is created, and post the details in space in Google Chat

New Jira Software Cloud issues automatically look up related Jira Service Desk requests and announce them in Google Chat.

Create a Confluence page for every new Jira Service Desk request, and notify your Google Chat space

Every Jira Service Desk request generates a Confluence documentation page while Google Chat alerts your team.

When a Jira Service Desk request is updated, update the Confluence page and post in space in Google Chat

Jira Service Desk request changes automatically update your Confluence documentation and notify Google Chat.

Search Jira Service Desk requests when a Confluence page is updated, and send a message in space in Google Chat

Confluence page updates trigger a Jira Service Desk request search and post the results in Google Chat.

Send a Slack channel message for every new Jira Service Desk request, and post in space in Google Chat

New Jira Service Desk requests notify Slack channels and Google Chat spaces simultaneously.

When a Jira Service Desk request is updated, send a Slack message and post in space in Google Chat

Jira Service Desk request updates instantly broadcast to both Slack and Google Chat.

Search Jira Service Desk requests when a Slack message is posted, and send a message in space in Google Chat

Slack messages trigger a search for Jira Service Desk requests and post findings in Google Chat.

Create a GitHub issue for every new Jira Service Desk request, and notify your Google Chat space

Jira Service Desk requests automatically open GitHub issues and alert your Google Chat space.

When a Jira Service Desk request is updated, update the GitHub issue and post in space in Google Chat

Jira Service Desk request updates automatically modify GitHub issues and notify Google Chat.

Search Jira Service Desk requests when a GitHub commit is pushed, and send a message in space in Google Chat

GitHub commits search for related Jira Service Desk requests and announce them in Google Chat.

Upload a file in Google Drive for every new Jira Service Desk request attachment, and notify in Google Chat

Jira Service Desk attachments automatically save to Google Drive while Google Chat notifies your team.

When a Google Drive file is uploaded, search Jira Service Desk requests and post in space in Google Chat

New Google Drive files trigger a search for Jira Service Desk requests and announce them in Google Chat.

When a Jira Service Desk request is updated, create a text file in Google Drive and notify in Google Chat

Jira Service Desk request updates generate text logs in Google Drive and post notices in Google Chat.

Create a Zoom meeting for every new Jira Service Desk request, and post the link in space in Google Chat

New Jira Service Desk requests automatically schedule Zoom meetings and share links in Google Chat.

When a Jira Service Desk request is updated, update the Zoom meeting and notify in Google Chat

Jira Service Desk request updates modify scheduled Zoom meetings and notify your Google Chat space.

Search Jira Service Desk requests when a Zoom meeting ends, and send a message in space in Google Chat

Completed Zoom meetings trigger a search for Jira Service Desk requests and post notes in Google Chat.

Supported triggers and actions for Google Chat and Jira Service Desk

Mix and match to build the exact automation you need

Google Chat Triggers & Actions

Message is received in space in Google Chat

Triggers the automation when a new message is received in a particular space

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Jira Service Desk Triggers & Actions

Request is created in Jira Service Desk

Triggers the automation when a new request is created

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Request is updated in Jira Service Desk

Triggers the automation when a request is updated

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What can you automate with Google Chat + Jira Service Desk?

Connect your communication and ticketing platforms to sync requests, post alerts, and streamline support operations.

Get Started For Free

🎫

Create tickets from incoming chat messages

Convert incoming chat messages directly into Jira Service Desk requests without manual copying. Support queues populate instantly as team discussions happen.

💬

Broadcast request updates to chat spaces

Send automated bot messages to your Google Chat spaces whenever a Jira Service Desk request is created or modified. Keep team members informed in real time.

🔍

Search and retrieve ticket details instantly

Look up existing Jira Service Desk requests automatically based on chat triggers or incoming parameters. Retrieve exact records without manual searching.

✍️

Add comments to requests automatically

Post follow-up comments and status updates directly onto Jira Service Desk requests from automated workflows. Keep conversation histories centralized.

📎

Manage file attachments across platforms

Retrieve file attachments by ID from Jira Service Desk and process them through connected storage or messaging steps. Ensure no document gets left behind.

🔄

Sync ticket statuses across your team

Keep support tracking aligned by automatically triggering search and update operations whenever ticket states change. Eliminate conflicting records.

🔔

Notify designated teams on ticket events

Send targeted alerts to specific spaces when high-priority support requests arrive or get updated. Ensure urgent tickets get immediate attention.

🔌

Extend your workflow to external apps

Connect your core Google Chat and Jira Service Desk flow to tools like Jira Software Cloud or Slack for multi-step automations. Build robust operational pipelines.

And much more...

Who is Google Chat + Jira Service Desk integration for?

Support managers, IT leads, and operations teams connect communication channels to ticketing workflows to eliminate manual handoffs and speed up response times.

Support operations managers

Helpdesk support leads

Client account managers

IT service desk coordinators

Technical support engineers

Customer success directors

📈

Support operations managers

You review ticket resolution metrics every week, but your chat updates and support queues never match because agents forget to cross-post status changes — this integration means every request update flows straight into your communication channels and your metrics stay accurate.

⚡

Helpdesk support leads

You need to triage urgent customer requests immediately, but notifications get buried in busy chat rooms until someone manually checks the queue — with this integration, every new support ticket triggers an instant bot alert in your chat space so response times drop.

🤝

Client account managers

You answer client questions about ticket progress daily, but you have to jump between your helpdesk and team chat to find the latest updates — automating both apps means your team chat always has the latest ticket comments and client replies stay prompt.

📊

IT service desk coordinators

The volume of incoming IT requests is too high for anyone to manually copy details into team communication channels without missing critical details — connecting these apps means every new request and status change is broadcast automatically.

🔄

Technical support engineers

You depend on support agents to hand over ticket details before you can begin troubleshooting, leading to repeated delays and missing context — this integration means every support ticket arrives in your engineering chat space with all attachments intact.

📁

Customer success directors

You need a reliable audit history of customer escalations, but manual chat logs keep ending up with missing notes and broken links — automating both apps means every request and comment creates an unbroken digital record.

Try This Integration – No Code Needed

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Why choose Integrately to automate Google Chat + Jira Service Desk

Build and manage your Google Chat + Jira Service Desk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected

Connect Google Chat + Jira Service Desk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.

20M+ Ready Automations

Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.

AI that builds your automations

Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.

24x5 Live Chat Support

Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.

Free done-for-you setup

Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.

Secure by design

SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.

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Frequently Asked Questions

How do I connect Google Chat to Jira Service Desk?

You can connect Google Chat and Jira Service Desk in one click using ready templates or by asking Integrately AI to build the workflow. Add tools like Slack or Jira Software Cloud whenever your process needs them.

Can I automatically create a Jira Service Desk request when a message is received in Google Chat?

Can I connect Google Chat, Jira Service Desk, and Slack?

What is a good Zapier alternative for Google Chat and Jira Service Desk?

How does Google Chat handle messages and spaces in this integration?

How are Jira Service Desk requests managed in automated workflows?

Do I need coding skills to automate Google Chat and Jira Service Desk?

Is the Google Chat and Jira Service Desk integration free?

Didn't find the answer you were looking for?

No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

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Google Chat + Jira Service Desk Integration

Integrate Google Chat to Jira Service Desk in one click, or tell Integrately AI how you want each request handled. Get spaces, send messages, create requests, and comment on tickets automatically.

Trusted by experts at...

Ready Workflows for Google Chat + Jira Service Desk Integration

Create requests from incoming messages, post updates, search records, comment on tickets, and notify your team, all in just one click.

Send Google Chat message for new Jira Service Desk ticket

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Google Chat + Jira Service Desk flow

Send updates to project boards, documentation wikis, team channels, and storage folders as tickets move. Pick a combination and activate it in one click.

Supported triggers and actions for Google Chat and Jira Service Desk

Mix and match to build the exact automation you need

What can you automate with Google Chat + Jira Service Desk?

Connect your communication and ticketing platforms to sync requests, post alerts, and streamline support operations.

Who is Google Chat + Jira Service Desk integration for?

Support managers, IT leads, and operations teams connect communication channels to ticketing workflows to eliminate manual handoffs and speed up response times.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Google Chat + Jira Service Desk

Build and manage your Google Chat + Jira Service Desk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Google Chat or Jira Service Desk With 1500+ Other Apps

Automate Your Tedious Tasks
With A Single Click

It's so easy a caveman could do it.

Google Chat + Jira Service Desk Integration

Integrate Google Chat to Jira Service Desk in one click, or tell Integrately AI how you want each request handled. Get spaces, send messages, create requests, and comment on tickets automatically.

Trusted by experts at...

Ready Workflows for Google Chat + Jira Service Desk Integration

Create requests from incoming messages, post updates, search records, comment on tickets, and notify your team, all in just one click.

Send Google Chat message for new Jira Service Desk ticket

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Google Chat + Jira Service Desk flow

Send updates to project boards, documentation wikis, team channels, and storage folders as tickets move. Pick a combination and activate it in one click.

Supported triggers and actions for Google Chat and Jira Service Desk

Mix and match to build the exact automation you need

What can you automate with Google Chat + Jira Service Desk?

Connect your communication and ticketing platforms to sync requests, post alerts, and streamline support operations.

Who is Google Chat + Jira Service Desk integration for?

Support managers, IT leads, and operations teams connect communication channels to ticketing workflows to eliminate manual handoffs and speed up response times.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Google Chat + Jira Service Desk

Build and manage your Google Chat + Jira Service Desk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Google Chat or Jira Service Desk With 1500+ Other Apps

Automate Your Tedious Tasks With A Single Click

It's so easy a caveman could do it.

Automate Your Tedious Tasks
With A Single Click