Google Drive + tawk.to Integration

Integrate Google Drive to tawk.to in one click, or tell Integrately AI how you want each chat transcript handled. Save transcripts to your cloud folders, organise files, and update your storage automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Google Drive
    Comment is created in Google Drive
  • Google Drive
    File is created in Google Drive
  • Google Drive
    File is updated in Google Drive
  • Google Drive
    File is created in folder in Google Drive
  • Google Drive
    File is updated in folder in Google Drive
  • Google Drive
    Folder is created in Google Drive
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
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2.
  • Google Drive
    Create comment in Google Drive
  • Google Drive
    Search multiple files in Google Drive
  • Google Drive
    Create folder in Google Drive
  • Google Drive
    Upload file in Google Drive
  • Google Drive
    Move file in Google Drive
  • Google Drive
    Share file in Google Drive
  • Google Drive
    Share folder in Google Drive
  • Google Drive
    Copy file in Google Drive
  • Google Drive
    Search file in Google Drive
  • Google Drive
    Create file from text in Google Drive
  • Google Drive
    Search folder in Google Drive
  • Google Drive
    Replace file in Google Drive
  • Google Drive
    Delete file in Google Drive

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Ready Workflows Ready Workflows for Google Drive + tawk.to Integration

Save chat transcripts, create folders, store ticket details, and organise your customer service records, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your Google Drive + tawk.to flow

Send customer service chats to your CRM, notify your support team, and log files in your spreadsheets. Pick a combination and activate it in one click.

Google Drive
tawk.to
+
ZendeskZendesk (4)
+
SlackSlack (4)
+
HubSpotHubSpot (4)
+
GmailGmail (4)
+
AsanaAsana (4)
+
Google SheetsGoogle Sheets (4)
T
G
Z
Upload tawk.to chat transcripts to Google Drive, and create a support ticket in Zendesk.
tawk.to chat transcripts land in Google Drive as files and open as Zendesk tickets instantly, removing manual copy-pasting for your support team.
T
G
Z
Save tawk.to ticket attachments to Google Drive, and update the matching Zendesk ticket.
Attachments from tawk.to tickets are stored in Google Drive folders and Zendesk tickets receive the update instantly.
T
G
Z
Create a Google Drive folder when a tawk.to chat starts, and log the interaction in Zendesk.
Active tawk.to chats generate a dedicated Google Drive folder and record a new interaction in Zendesk automatically.
T
G
Z
Archive tawk.to chat transcripts in Google Drive, and add a comment in Zendesk.
Completed tawk.to chats are saved as Google Drive documents and logged as internal notes in Zendesk.

Supported triggers and actions for Google Drive and tawk.to

Mix and match to build the exact automation you need

Google Drive
Google Drive Triggers & Actions
Comment is created in Google Drive
Try it →
File is created in Google Drive
Triggers the automation when a particular action in the workflow fails
Try it →
File is updated in Google Drive
Triggers the automation when a particular action in the workflow fails
Try it →
File is created in folder in Google Drive
Triggers the automation when a particular action in the workflow fails
Try it →
File is updated in folder in Google Drive
Triggers the automation when a particular action in the workflow fails
Try it →
Folder is created in Google Drive
Triggers the automation when a new folder is created
Try it →
Create comment in Google Drive
Add comment
Try it →
Search multiple files in Google Drive
Searches for multiple files stored in Google Drive
Try it →
Create folder in Google Drive
Creates a new folder in the designated location
Try it →
Upload file in Google Drive
Uploads a file to the particular location
Try it →
Move file in Google Drive
Move a particular file to a new location
Try it →
Share file in Google Drive
Shares a file
Try it →
Share folder in Google Drive
Shares a folder
Try it →
Copy file in Google Drive
Duplicate a file to another destination
Try it →
Search file in Google Drive
Searches for a file
Try it →
Create file from text in Google Drive
Generates a file from provided text content
Try it →
Search folder in Google Drive
Searches for a folder
Try it →
Replace file in Google Drive
Replaces an existing file with a new version
Try it →
Delete file in Google Drive
Deletes a file in Google Drive.
Try it →
tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
Try it →
Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
Try it →
Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
Try it →
No action is available

What can you automate with Google Drive + tawk.to?

Streamline your customer service workflows by connecting tawk.to events directly to Google Drive storage and file management operations.

What you can automate?
📁
Archive chat transcripts automatically
Save completed tawk.to chat transcripts directly into Google Drive folders the moment a conversation concludes, keeping your records organised.
📝
Capture every submitted chat detail
Extract all text fields and customer metadata from tawk.to transcripts into dedicated Google Drive text documents for easy review.
🔔
Notify your team instantly
Trigger instant alerts and team notifications whenever new chat sessions or support tickets are created in tawk.to.
🔀
Route files based on chat content
Send ticket attachments to specific Google Drive folders depending on the department or category selected during the chat session.
🔄
Keep cloud storage updated
Automatically update existing Google Drive files and folders as customer interactions evolve and new transcripts are generated.
🔍
Search and organise files seamlessly
Perform automatic file searches and create new directory structures in Google Drive without manual sorting or folder creation.
📋
Handle ticket status changes
Capture new tickets and chat end events in tawk.to to trigger corresponding document uploads and file archiving operations.
🔌
Extend flows to connected apps
Connect your Google Drive and tawk.to automation with Slack, HubSpot, or Google Sheets to build powerful multi-step workflows.
And much more...

Who is Google Drive + tawk.to integration for?

Customer support teams, operations managers, and business owners who want to eliminate manual file archiving and keep their service records instantly updated across platforms.

Data analysts and reporting leads
Data analysts and reporting leads
Customer support managers
Customer support managers
Client success executives
Client success executives
High-volume support operations
High-volume support operations
Project managers and engineers
Project managers and engineers
Compliance officers and auditors
Compliance officers and auditors
📈
Data analysts and reporting leads
You're compiling customer service metrics but your tracking sheet only updates when someone manually exports logs, so the row counts you're optimising against are always a few hours behind — with this integration, every completed chat lands in storage instantly and your data stays current.
Customer support managers
You need to act fast on critical tickets, but finding attachments and chat histories across disconnected systems takes too long and delays resolution times — with this integration, every ticket file and transcript saves automatically so your team can respond immediately.
🤝
Client success executives
You answer to clients who want to see prompt follow-up and organised project documentation, but manual archiving causes frustrating delays — with this integration, every conversation and attached document organises itself in dedicated folders so progress is always visible.
📈
High-volume support operations
The ticket volume is too high for anyone to keep up by hand, leading to missing chat logs and disorganised storage directories — with this integration, every interaction is archived and logged without manual intervention so nothing gets lost.
🔄
Project managers and engineers
You own the technical follow-up step and depend on support reps to hand over customer files and chat notes correctly — with this integration, every document lands directly in your shared workspace the moment the chat concludes.
🛡️
Compliance officers and auditors
You need a reliable, complete history of all customer interactions and attachments, but manual record-keeping keeps leaving gaps in your archives — with this integration, every chat transcript and ticket file is captured permanently without exceptions.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Google Drive + tawk.to

Build and manage your Google Drive + tawk.to automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Google Drive + tawk.to with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Google Drive to tawk.to?
Frequently Asked Questions
You can connect Google Drive to tawk.to in just 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Zendesk, Slack, HubSpot, and 1,500+ other apps.
Can I automatically save tawk.to chat transcripts into Google Drive folders?
Frequently Asked Questions
Can I connect Google Drive, tawk.to, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Google Drive and tawk.to?
Frequently Asked Questions
How does Google Drive handle file creation during tawk.to chats?
Frequently Asked Questions
Can tawk.to trigger file uploads in Google Drive when tickets are created?
Frequently Asked Questions
Do I need coding skills to automate Google Drive and tawk.to?
Frequently Asked Questions
Is the Google Drive and tawk.to integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Google Drive or tawk.to With 1500+ Other Apps

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