Google My Business + Zoho Desk Integration
Integrate Google My Business to Zoho Desk in one click, or tell Integrately AI how you want each ticket handled. Create tickets from new reviews, sync customer details, notify your support team, and trigger follow-up emails automatically.
Free forever.Use premium features free for 14 days.1.
Review is submitted in Google My Business- Post is created in Google My Business
Ticket is created in Zoho Desk Instant- Ticket is updated in Zoho Desk Instant
- Account is created in Zoho Desk Instant
- Agent is created in Zoho Desk Instant
- Message is created in Zoho Desk Instant
- Comment is created in Zoho Desk Instant
- Contact is created in Zoho Desk Instant
- Attachment is added in Zoho Desk Instant
2.
- Create post in Google My Business
- Reply to Review in Google My Business
- Create ticket in Zoho Desk
- Update ticket in Zoho Desk
- Search ticket in Zoho Desk
- Create contact in Zoho Desk
- Search contact in Zoho Desk
- Update contact in Zoho Desk
- Add attachment in Zoho Desk
- Add comment in Zoho Desk
- Create account in Zoho Desk
- Send email reply in Zoho Desk
Trusted by experts at...
Ready Workflows for Google My Business + Zoho Desk Integration
Capture customer reviews, create support tickets, sync contact details, alert your team, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Google My Business + Zoho Desk flow
Log data in spreadsheets, notify teams on messaging apps, and trigger email follow-ups after your helpdesk tickets are created. Pick a combination and activate it in one click.
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Google Sheets (4)
Google Sheets (4) +
Slack (4)
Slack (4) +
Gmail (3)
Gmail (3) +
Hubspot (3)
Hubspot (3) +
Twilio (3)
Twilio (3) +
Stripe (3)
Stripe (3) G
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Log every Google My Business review in Google Sheets, and create a ticket in Zoho Desk
Reviews submitted in Google My Business are logged in Google Sheets and turned into Zoho Desk tickets immediately, eliminating manual data entry.
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When a Zoho Desk ticket is created, log the details in Google Sheets and reply to the review in Google My Business
New support tickets in Zoho Desk update your Google Sheets records and post a reply in Google My Business automatically.
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If a Google My Business review is negative, log it in Google Sheets and create a high-priority ticket in Zoho Desk
Negative reviews in Google My Business are logged in Google Sheets and flagged as priority tickets in Zoho Desk for fast resolution.
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Use Claude to summarise Google My Business reviews, log them in Google Sheets, and create a ticket in Zoho Desk
Claude summarises incoming Google My Business reviews before logging them in Google Sheets and creating a ticket in Zoho Desk.
Supported triggers and actions for Google My Business and Zoho Desk
Mix and match to build the exact automation you need
Google My Business Triggers & Actions
Zoho Desk Triggers & Actions
Instant
Account is created in Zoho Desk
Triggers the automation when a new account is created
Try it → Instant
Message is created in Zoho Desk
Triggers the automation when a new message is created
Try it → Instant
Comment is created in Zoho Desk
Triggers the automation when a new comment is created
Try it → Instant
Contact is created in Zoho Desk
Triggers the automation when a new contact is created
Try it → Instant
Attachment is added in Zoho Desk
Triggers the automation when a new attachment is added
Try it → What can you automate with Google My Business + Zoho Desk?
Streamline customer support by turning online reviews into tracked tickets, syncing records, and automating follow-up workflows between Google My Business and Zoho Desk.
⭐
Turn reviews into support tickets automatically
Whenever a review is submitted in Google My Business, a corresponding ticket is created in Zoho Desk instantly. This ensures no customer feedback is ever overlooked.
📝
Capture complete review details and ratings
Map every star rating, customer comment, and profile detail into your Zoho Desk tickets. Your helpdesk gets the full context without manual data entry.
🔔
Notify your support team instantly
Alert agents the moment a new customer review or support ticket arrives. Keep your entire team aligned and ready to address customer feedback quickly.
🔀
Route reviews based on star ratings
If a negative review is submitted, create a high-priority ticket in Zoho Desk and notify a manager. Positive reviews can trigger automated thank-you replies.
🔄
Keep ticket statuses and records current
Update Zoho Desk tickets whenever reviews are modified or answered. Maintain synchronized records across both platforms effortlessly.
🛡️
Prevent duplicate contacts and tickets
Search existing customer records in Zoho Desk before creating new ones. Keep your helpdesk database clean and organized automatically.
⏱️
Manage ticket resolutions and follow-ups
When a Zoho Desk ticket is marked as resolved, update your customer records and trigger appropriate follow-up actions to maintain high satisfaction.
🔗
Extend your workflow to Slack or Gmail
Connect Google My Business and Zoho Desk to Slack or Google Sheets to notify channels, log records, and expand your support operations.
And much more...
Who is Google My Business + Zoho Desk integration for?
Support teams, business owners, and customer service managers handling online reviews and service tickets save hours and prevent missed issues by connecting their listings to helpdesk workflows.
Customer support managers
Local business owners
Operations directors
Customer service representatives
Helpdesk leads
Quality assurance specialists
📈
Customer support managers
You're monitoring customer reviews in Google My Business, but negative feedback gets buried before anyone creates a ticket, leaving issues unresolved — automating both apps means every review instantly generates a Zoho Desk ticket so support teams can respond immediately.
🎯
Local business owners
You're managing customer queries across Google Search and Maps, but tickets are created manually and follow-ups are missed — with this integration, every customer interaction triggers an organised Zoho Desk workflow.
📊
Operations directors
You're tracking customer feedback from online profiles, but support histories stay disconnected from your helpdesk records — this integration means every review and ticket syncs automatically for complete operational visibility.
👥
Customer service representatives
You're checking customer ratings daily, but high volumes mean critical reviews slip past your support queue — automating both apps means every review creates a tracked ticket in Zoho Desk.
⚡
Helpdesk leads
You're assigning incoming service requests by hand, but delays happen when reviews aren't linked to tickets — connecting these apps means every customer review flows directly into your Zoho Desk queue.
🔍
Quality assurance specialists
You're auditing customer satisfaction scores, but feedback records are scattered between your online listings and helpdesk — this integration means every interaction is logged and tied to a Zoho Desk ticket.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Google My Business + Zoho Desk
Build and manage your Google My Business + Zoho Desk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Google My Business + Zoho Desk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Google My Business + Zoho Desk Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Google My Business to Zoho Desk?
You can connect Google My Business to Zoho Desk in 1 click using ready templates on Integrately. You can also connect Google Sheets, Slack, Gmail, and 1,500+ other apps, or use Integrately AI to build custom workflows.
Can I automatically create Zoho Desk tickets from new Google My Business reviews?
Can I connect Google My Business, Zoho Desk, and Slack?
What is a good Zapier alternative for Google My Business and Zoho Desk?
How does Google My Business handle review submissions in this integration?
How are tickets updated in Zoho Desk during automation?
Do I need coding skills to automate Google My Business and Zoho Desk?
Is the Google My Business and Zoho Desk integration free?
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