Google Sheets + JivoChat Integration

Integrate Google Sheets to JivoChat in one click, or tell Integrately AI how you want each chat handled. Log conversation details, update your sheets, alert your team, and track every customer interaction automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Google Sheets
    Spreadsheet row is created in Google Sheets
  • Google Sheets
    Spreadsheet row is created or updated in Google Sheets
  • Google Sheets
    Spreadsheet is created in Google Sheets
  • Google Sheets
    Worksheet is created in Google Sheets
  • JivoChat
    Visitor's information is updated in JivoChat Instant
  • JivoChat
    Offline message is recieved in JivoChat Instant
  • JivoChat
    Chat is finished in JivoChat Instant
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2.
  • Google Sheets
    Create spreadsheet row in Google Sheets
  • Google Sheets
    Search row using column and value in Google Sheets
  • Google Sheets
    Update spreadsheet row in Google Sheets
  • Google Sheets
    Search multiple rows using column and value in Google Sheets
  • Google Sheets
    Delete spreadsheet row in Google Sheets
  • Google Sheets
    Get rows by range in Google Sheets
  • Google Sheets
    Create spreadsheet in Google Sheets
  • Google Sheets
    Search for spreadsheet in Google Sheets
  • Google Sheets
    Copy worksheet in Google Sheets
  • Google Sheets
    Create worksheet in Google Sheets
  • Google Sheets
    Create spreadsheet row(Line Item Support) in Google Sheets
  • Google Sheets
    Create spreadsheet column in Google Sheets

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Ready WorkflowsReady Workflows   for Google Sheets + JivoChat Integration

Log finished chats, track visitor updates, keep sheets organised, and review support history, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Google Sheets + JivoChat flow

Send chat logs to your CRM, notify support teams on messaging apps, and create follow-up tasks instantly. Pick a combination and activate it in one click.

Google Sheets
JivoChat
+
ShopifyShopify (5)
+
GmailGmail (4)
+
SlackSlack (4)
+
HubSpotHubSpot (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
J
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When a JivoChat chat finishes, log the conversation in Google Sheets and create a customer in Shopify
Finished JivoChat chats get logged in Google Sheets while a new customer is created in Shopify, keeping your e-commerce records updated without manual data entry.
J
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When an offline message is received in JivoChat, save it in Google Sheets and create a Shopify draft order
Capture offline inquiries in Google Sheets and create a draft order in Shopify instantly so support teams never miss a sales opportunity.
J
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When visitor information updates in JivoChat, update the Google Sheets row and add a Shopify note
Keep Google Sheets and Shopify synchronized whenever visitor details change in JivoChat.
J
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If a JivoChat chat mentions order issues, log it in Google Sheets and tag the Shopify customer
Route order-related chat logs to Google Sheets and apply relevant tags in Shopify automatically.
J
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Use Claude to summarise JivoChat chat transcripts, save the summary in Google Sheets, and create a Shopify note
Use Claude to process chat transcripts before storing them in Google Sheets and updating Shopify.

Supported triggers and actions for Google Sheets and JivoChat

Mix and match to build the exact automation you need

Google Sheets
Google Sheets Triggers & Actions
Spreadsheet row is created in Google Sheets
Triggers the automation when a spreadsheet row is created
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Spreadsheet row is created or updated in Google Sheets
Triggers the automation when a spreadsheet row is created or updated
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Spreadsheet is created in Google Sheets
Triggers the automation when a spreadsheet is created
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Worksheet is created in Google Sheets
Triggers the automation when a new worksheet is created
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Create spreadsheet row in Google Sheets
Adds a new row to a spreadsheet
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Search row using column and value in Google Sheets
Locates and retrieves rows based on a particular column and value parameter
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Update spreadsheet row in Google Sheets
Updates a row in a spreadsheet with new data
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Search multiple rows using column and value in Google Sheets
Searches for multiple rows using a column and value
Try it →
Delete spreadsheet row in Google Sheets
Deletes a row from a spreadsheet
Try it →
Get rows by range in Google Sheets
Retrieves rows within a particular range from a given data source
Try it →
Create spreadsheet in Google Sheets
Creates a new spreadsheet
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Search for spreadsheet in Google Sheets
Searches for a spreadsheet
Try it →
Copy worksheet in Google Sheets
Duplicate a worksheet within the same spreadsheet
Try it →
Create worksheet in Google Sheets
Generates a new worksheet with particular details
Try it →
Create spreadsheet row(Line Item Support) in Google Sheets
Adds a new row to a spreadsheet with line item support
Try it →
Create spreadsheet column in Google Sheets
Adds a new column to a spreadsheet
Try it →
JivoChat
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
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Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
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Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it →
No action is available

What can you automate with Google Sheets + JivoChat?

Streamline your customer communication tracking and eliminate manual data entry with ready-to-use workflows.

What you can automate?
📝
Log finished chats into spreadsheet rows
Capture every completed JivoChat conversation as a new row in Google Sheets automatically. Never miss a customer interaction or transcript detail.
📥
Capture offline support messages instantly
Send offline messages received in JivoChat straight into Google Sheets rows. Ensure every customer inquiry is tracked for follow-up.
🔔
Alert your team about chat milestones
Trigger team notifications as soon as visitor information updates in JivoChat and record the event in Google Sheets.
🔀
Route chat records based on visitor data
Evaluate visitor information updates in JivoChat and save specific chat categories into designated Google Sheets columns.
🔄
Keep spreadsheet records up to date
Update existing Google Sheets rows automatically when visitor information changes or chat statuses update in JivoChat.
🔍
Search and update without duplicate rows
Look up existing records in Google Sheets before logging chat data from JivoChat, preventing duplicate spreadsheet entries.
📋
Manage complete chat lifecycles
Track visitors from initial JivoChat engagement to final resolution, recording each state change cleanly in Google Sheets.
🔗
Extend your chat logs to Slack
Send JivoChat conversation logs to Google Sheets and instantly notify your support channel in Slack for team collaboration.
And much more...

Who is Google Sheets + JivoChat integration for?

Support teams, sales managers, and business owners eliminate manual logging and keep chat analytics accurate across both platforms.

Support analytics managers
Support analytics managers
Live chat agents
Live chat agents
Client success teams
Client success teams
E-commerce store owners
E-commerce store owners
Sales development reps
Sales development reps
Operations coordinators
Operations coordinators
📈
Support analytics managers
You rely on chat metrics to evaluate performance but your tracking sheet only updates when someone manually exports conversations, so the row counts you review are always outdated — with this integration, every finished chat logs in Google Sheets instantly and your metrics stay current.
Live chat agents
You need to act fast on offline customer messages but finding them in your inbox takes too valuable time, so response delays hurt conversion rates — automating both apps means every offline message lands in your Google Sheets tracker the moment it arrives.
🤝
Client success teams
You answer to stakeholders who want transparent records of every customer interaction, but manual transcription leads to missing conversation logs — this integration means every completed JivoChat session is stored neatly in Google Sheets for client reporting.
📊
E-commerce store owners
Your support volume is too high for anyone to keep chat records updated by hand, resulting in incomplete customer histories — automating both apps means every visitor update and finished chat is recorded in Google Sheets without manual effort.
💼
Sales development reps
You own the follow-up step and depend on upstream chat handoffs to reach out to leads, but delayed handoffs cause lost deals — connecting these apps means every chat lead is captured in Google Sheets immediately so you can engage right away.
🗂️
Operations coordinators
You need a reliable customer history audit trail but keep finding gaps caused by manual copy-pasting errors — with this integration, every JivoChat event writes directly to Google Sheets with flawless consistency.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Google Sheets + JivoChat

Build and manage your Google Sheets + JivoChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Google Sheets + JivoChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Google Sheets to JivoChat?
Frequently Asked Questions
You can connect Google Sheets to JivoChat in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking your spreadsheet and chat apps with tools like Slack, Gmail, and HubSpot.
Can I automatically save finished JivoChat chats into Google Sheets rows?
Frequently Asked Questions
Can I connect Google Sheets, JivoChat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Google Sheets and JivoChat?
Frequently Asked Questions
How does Google Sheets handle chat data updates from JivoChat?
Frequently Asked Questions
Can I track JivoChat offline messages in Google Sheets?
Frequently Asked Questions
Do I need coding skills to automate Google Sheets and JivoChat?
Frequently Asked Questions
Is the Google Sheets and JivoChat integration free?
Frequently Asked Questions
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