Microsoft Dynamics 365 CRM + GoToWebinar Integration

Integrate GoToWebinar to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each registrant handled. Capture webinar leads, update your CRM records, alert your team, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • GoToWebinar
    Registrant is created in GoToWebinar Instant
  • GoToWebinar
    Attendee is created in GoToWebinar
  • GoToWebinar
    Upcoming webinars in GoToWebinar
  • GoToWebinar
    Webinar is created in GoToWebinar Instant
  • GoToWebinar
    Webinar is updated in GoToWebinar Instant
  • GoToWebinar
    Registrant has joined in GoToWebinar Instant
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • GoToWebinar
    Create registrant in GoToWebinar
  • GoToWebinar
    Remove registrant in GoToWebinar
  • GoToWebinar
    Get registrants by id in GoToWebinar
  • GoToWebinar
    Create webinar in GoToWebinar

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Ready Workflows Ready Workflows for GoToWebinar + Microsoft Dynamics 365 CRM Integration

Capture webinar registrants, create CRM leads, update contact details, alert your team, and trigger follow-ups, all in just one click.

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Connect more apps to your GoToWebinar + Microsoft Dynamics 365 CRM flow

Sync webinar data with email campaigns, schedules, and team channels once your core CRM records are created. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
GoToWebinar
+
MailchimpMailchimp (4)
+
ZoomZoom (3)
+
Microsoft OutlookMicrosoft Outlook (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
TypeformTypeform (3)
G
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Add every new GoToWebinar registrant to your Microsoft Dynamics 365 CRM leads, and subscribe them in Mailchimp.
Registrants land in Microsoft Dynamics 365 CRM and Mailchimp simultaneously, removing manual export steps.
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G
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When a Microsoft Dynamics 365 CRM contact is updated, update the registrant in GoToWebinar and tag them in Mailchimp.
Contact changes flow into GoToWebinar and Mailchimp instantly, keeping your audience lists updated.
G
C
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Use ChatGPT to segment new GoToWebinar registrants, create Microsoft Dynamics 365 CRM leads, and add them to Mailchimp.
ChatGPT analyses registrant details before they reach Microsoft Dynamics 365 CRM and Mailchimp.
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When a Microsoft Dynamics 365 CRM lead is created, create a GoToWebinar registrant and send a welcome email in Mailchimp.
New CRM leads receive webinar access and an immediate welcome email without manual setup.

Supported triggers and actions for Microsoft Dynamics 365 CRM and GoToWebinar

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
Try it →
Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
Try it →
Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
Try it →
Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
Try it →
Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it →
Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it →
Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
Try it →
Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
Try it →
Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
Try it →
Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
Try it →
Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
Try it →
Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
Try it →
Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
Try it →
Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
Try it →
Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
Try it →
Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
Try it →
Create account in Microsoft Dynamics 365 CRM
Generates a new account
Try it →
Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
Try it →
Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
Try it →
Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
Try it →
Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
Try it →
Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
Try it →
Search case in Microsoft Dynamics 365 CRM
Searches for a case record
Try it →
Get account by ID in Microsoft Dynamics 365 CRM
Try it →
GoToWebinar
GoToWebinar Triggers & Actions
Instant
Registrant is created in GoToWebinar
Triggers the automation when a new registrant is created
Try it →
Attendee is created in GoToWebinar
Triggers the automation when a new attendee is added
Try it →
Upcoming webinars in GoToWebinar
Triggers the automation when there are upcoming webinars
Try it →
Instant
Webinar is created in GoToWebinar
Triggers the automation when a new webinar is created
Try it →
Instant
Webinar is updated in GoToWebinar
Triggers the automation when a webinar is updated
Try it →
Instant
Registrant has joined in GoToWebinar
Triggers the automation when a registrant has joined a particular webinar
Try it →
Create registrant in GoToWebinar
Registers a new participant for a webinar
Try it →
Remove registrant in GoToWebinar
Removes a registrant from a webinar
Try it →
Get registrants by id in GoToWebinar
Retrieves registrants using their unique identification number
Try it →
Create webinar in GoToWebinar
Generates and schedule webinars for online presentations
Try it →

What can you automate with GoToWebinar + Microsoft Dynamics 365 CRM?

Streamline your webinar operations by connecting attendee activity directly to your customer relationship management workflows.

What you can automate?
🎯
Create CRM leads from webinar registrants automatically
Every new registrant in GoToWebinar becomes a new lead in Microsoft Dynamics 365 CRM the moment they sign up. No manual exports, no missed follow-ups.
📋
Capture every submitted registration detail
Map custom webinar questions and attendee responses directly into corresponding Microsoft Dynamics 365 CRM fields instead of basic names and emails.
🔔
Alert your sales team instantly upon registration
Notify internal channels on Slack or Microsoft Outlook the second a high-value prospect registers for your upcoming webinar.
🔀
Route leads based on submitted webinar answers
Create priority leads in Microsoft Dynamics 365 CRM when registrants select enterprise tier options, or route standard inquiries to general queues.
🔄
Keep CRM records updated when contact details change
When webinar registration details or CRM contact records are updated in either app, changes synchronize automatically across both platforms.
🔍
Search and update instead of creating duplicates
Check existing records in Microsoft Dynamics 365 CRM before adding webinar attendees so your database remains clean and free of duplicate entries.
⏱️
Track live attendance milestones and participation
When a registrant joins an active session in GoToWebinar, update their status in Microsoft Dynamics 365 CRM to reflect active participation.
🔗
Extend your webinar workflow with mailing lists
Connect Mailchimp to your core GoToWebinar and Microsoft Dynamics 365 CRM flow to trigger automated email sequences for registered attendees.
And much more...

Who is GoToWebinar + Microsoft Dynamics 365 CRM integration for?

Teams managing webinar attendance and customer relationships need seamless data synchronisation to eliminate manual tracking errors and accelerate lead follow-up.

Event marketing managers
Event marketing managers
Sales development reps
Sales development reps
Client success teams
Client success teams
Operations coordinators
Operations coordinators
Business development leads
Business development leads
CRM administrators
CRM administrators
📈
Event marketing managers
You're running webinars and exporting registrant lists by hand into your CRM, but the roster counts you're reporting on are always a few hours behind — this integration means every new registrant lands in your CRM instantly and your campaign data stays current.
Sales development reps
You need to reach out to webinar attendees while their interest is high, but waiting for manual lead imports means you find out about prospects too late — automating both apps means every attendee is logged in your CRM the moment they join so you can follow up immediately.
🤝
Client success teams
You answer to stakeholders who want visibility into client webinar participation, but gathering attendance logs requires tedious manual cross-referencing — connecting these apps means your CRM history reflects complete attendance records without manual work.
📊
Operations coordinators
The registration volume during large product webinars is too high for anyone to keep up by hand, leading to missed entries and disjointed records — integrating these apps means thousands of registrants flow into your CRM cleanly without human bottlenecks.
💼
Business development leads
You own the outreach stage and depend on marketing teams to hand over webinar lists before you can start prospecting — connecting the two means leads are created in your pipeline automatically the second someone registers.
🗂️
CRM administrators
You need a reliable history of prospect interactions and keep finding gaps where webinar data failed to sync into account records — this integration means every touchpoint is recorded accurately and your database remains fully up to date.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + GoToWebinar

Build and manage your Microsoft Dynamics 365 CRM + GoToWebinar automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + GoToWebinar with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Frequently Asked Questions

How do I connect GoToWebinar to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect GoToWebinar to Microsoft Dynamics 365 CRM in one click using ready templates on Integrately, or ask Integrately AI to build the automation. It links your webinar registrant data directly to your CRM leads.
Can I automatically create Microsoft Dynamics 365 CRM leads from GoToWebinar registrants?
Frequently Asked Questions
Can I connect GoToWebinar, Microsoft Dynamics 365 CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for GoToWebinar and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How does GoToWebinar data sync with Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can I update existing Microsoft Dynamics 365 CRM contacts from GoToWebinar events?
Frequently Asked Questions
Do I need coding skills to integrate GoToWebinar and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Is the GoToWebinar and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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Microsoft Dynamics 365 CRM
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