

Gravity Forms + Intercom Integration
Integrate Gravity Forms to Intercom in one click, or tell Integrately AI how you want each submission handled. Create users, update records, alert your support team, and trigger follow-ups automatically.
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Ready Workflows for Gravity Forms + Intercom Integration
Capture submissions, organise leads, keep your team updated, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Gravity Forms + Intercom flow
Send submission data to your CRM, alert your team, and track records instantly. Pick a combination and activate it in one click.


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WordPress (6)
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Slack (6)
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HubSpot (6)
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Google Sheets (6)
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Gmail (6)
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Stripe (6)
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Create an Intercom user from every Gravity Forms submission, and log the post in WordPress
New form submissions instantly create an Intercom user and log the post in WordPress, eliminating manual data entry.
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When a Gravity Forms form is submitted, update the Intercom user and notify your WordPress editorial team
Keep your Intercom users current and notify your WordPress team the moment a new form response arrives.
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If a Gravity Forms submission includes VIP status, create a lead in Intercom and publish a WordPress notice
VIP form submissions trigger an instant Intercom lead creation and publish an internal notice in WordPress.
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Use Claude to analyse Gravity Forms submissions, create an Intercom user, and log notes in WordPress
Use Claude to evaluate form submissions before creating an Intercom user and logging notes in WordPress.
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When an Intercom user is created, update the entry in Gravity Forms and log it in WordPress
New Intercom users automatically update corresponding Gravity Forms entries and log activities in WordPress.
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Turn every Gravity Forms entry into an Intercom lead, create a WordPress post, and notify Slack
Convert Gravity Forms entries into Intercom leads, publish a WordPress post, and announce it in Slack.
Supported triggers and actions for Gravity Forms and Intercom
Mix and match to build the exact automation you need

Gravity Forms Triggers & Actions

Intercom Triggers & Actions
Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it → Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it → Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it → Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it → Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it → Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it → Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it → Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it → Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it → Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it → Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it → Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it → Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it → Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it → Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it → What can you automate with Gravity Forms + Intercom?
Streamline your lead capture, customer onboarding, and support workflows between Gravity Forms and Intercom.
⚡
Create Intercom users instantly from form submissions
Turn every Gravity Forms entry into a new Intercom user the moment the form is submitted. Eliminate manual copy-pasting and ensure support teams can engage prospects without delay.
📋
Capture every submitted form field accurately
Map all custom form questions and answers from Gravity Forms into Intercom attributes instead of just names and emails. Your customer profiles become much more useful for support and sales.
🔔
Alert your team the moment a lead arrives
Trigger instant team notifications in Slack or email whenever a high-value form is submitted. Ensure your staff responds to critical inquiries while prospects are still active on your site.
🔀
Route submissions based on form answers
Send enterprise prospects to dedicated Intercom lead pipelines while routing standard inquiries to general support queues. Condition-based automation ensures every entry reaches the right team.
🔄
Keep Intercom profiles updated as entries change
Automatically update Intercom user details whenever an existing Gravity Forms entry is modified. Keep your support database synchronized with the latest customer information.
🔍
Search and update existing records automatically
Check if an Intercom user already exists before creating a new profile. Prevent duplicate records and keep customer communication centralized in a single conversation history.
🏷️
Manage tags and segments dynamically
Add or remove tags on Intercom users based on specific form selections or status updates in Gravity Forms. Keep your customer segments organized for targeted proactive support campaigns.
📈
Extend your workflow to external spreadsheets
Connect your Gravity Forms and Intercom flow to Google Sheets to maintain backup tracking logs. Ensure cross-departmental stakeholders have instant access to complete submission reports.
And much more...
Who is Gravity Forms + Intercom integration for?
Connecting Gravity Forms and Intercom helps marketers, support managers, and developers keep customer data synced and response times fast without manual entry.
Performance marketers
Support managers
Agency directors
Founders
Developers
Customer success leads
📈
Performance marketers
You're running lead generation forms through Gravity Forms but your Intercom profiles only update when someone manually exports submissions, so the lead counts you're optimising against are always a few hours behind — with this integration, every new submission creates an Intercom user instantly and your data stays current.
🎧
Support managers
You receive inbound customer inquiries via Gravity Forms but your support agents find out too late to maintain quick response SLAs, so ticket queues pile up during peak hours — automating both apps means every form entry creates an Intercom profile immediately and your team can resolve issues faster.
📊
Agency directors
You answer to clients who want to see real-time lead syncs from their Gravity Forms landing pages into Intercom, but manual transfers cause recurring reporting gaps — connecting these apps means every form response flows straight into Intercom and your client dashboards remain perfectly accurate.
🚀
Founders
The submission volume from your website forms is too high for anyone to keep up by hand, leading to missed prospect outreach and lost revenue — integrating these apps means every inquiry populates Intercom without human intervention and your pipeline stays fully active.
🛠️
Developers
You own the website infrastructure and depend on manual exports from Gravity Forms to update customer databases in Intercom, creating constant maintenance overhead — this integration means form payloads sync reliably in the background without custom webhook scripting.
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Customer success leads
You need a reliable customer history in Intercom but keep finding gaps caused by missed form submissions from Gravity Forms, leaving agents without context during support calls — automating both apps means every form entry is captured accurately and customer profiles remain complete.

Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Gravity Forms + Intercom
Build and manage your Gravity Forms + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Gravity Forms + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
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Automation is ready
Connect Gravity Forms + Intercom Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Gravity Forms to Intercom?
You can connect Gravity Forms to Intercom instantly using 1-click workflows on Integrately. Choose from pre-built templates connecting Gravity Forms, Intercom, WordPress, Slack, and HubSpot, or ask Integrately AI to build custom sequences for your team.
Can I automatically create an Intercom user when someone submits a Gravity Forms form?
Can I connect Gravity Forms, Intercom, and Slack?
What is a good Zapier alternative for Gravity Forms and Intercom?
How does Gravity Forms handle submitted data during the Intercom integration?
Can I update Intercom user profiles when Gravity Forms entries change?
Do I need coding skills to automate Gravity Forms and Intercom?
Is the Gravity Forms and Intercom integration free?
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