Groove + Pipedrive Integration

Integrate Groove to Pipedrive in one click, or tell Integrately AI how you want each ticket handled. Capture support requests, sync your CRM, create deals, and alert your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Groove
    Agent is created in Groove
  • Groove
    Agent has replied in Groove Instant
  • Groove
    Agent is invited in Groove Instant
  • Groove
    Agent is archived in Groove Instant
  • Groove
    Ticket is closed in Groove Instant
  • Groove
    Ticket is started in Groove Instant
  • Groove
    Ticket is opened in Groove Instant
  • Groove
    Ticket is assigned in Groove Instant
  • Groove
    Ticket is moved in Groove Instant
  • Groove
    Ticket priority is changed in Groove Instant
  • Groove
    Ticket is tagged in Groove Instant
  • Groove
    Ticket is deleted in Groove Instant
  • Groove
    Ticket is state changed in Groove Instant
  • Groove
    Customer is added in Groove Instant
  • Groove
    Customer is replied in Groove Instant
  • Groove
    Note is added in Groove Instant
  • Pipedrive
    Project is deleted in Pipedrive Instant
  • Pipedrive
    Project is created in Pipedrive Instant
  • Pipedrive
    Project is updated in Pipedrive Instant
  • Pipedrive
    Activity is created in Pipedrive Instant
  • Pipedrive
    Activity is updated in Pipedrive Instant
  • Pipedrive
    Activity matches filter in Pipedrive
  • Pipedrive
    Deal is created in Pipedrive Instant
  • Pipedrive
    Deal is updated in Pipedrive Instant
  • Pipedrive
    Deal matches filter in Pipedrive
  • Pipedrive
    Deal stage is updated in Pipedrive Instant
  • Pipedrive
    Lead is created in Pipedrive Instant
  • Pipedrive
    Lead is updated in Pipedrive Instant
  • Pipedrive
    Note is created in Pipedrive Instant
  • Pipedrive
    Note is updated in Pipedrive Instant
  • Pipedrive
    Organization is created in Pipedrive Instant
  • Pipedrive
    Organization is updated in Pipedrive Instant
  • Pipedrive
    Organization matches filter in Pipedrive
  • Pipedrive
    Person is created in Pipedrive Instant
  • Pipedrive
    Person is updated in Pipedrive Instant
  • Pipedrive
    Person matches filter in Pipedrive
  • Pipedrive
    Product is added in Pipedrive Instant
  • Pipedrive
    Product is deleted in Pipedrive Instant
  • Pipedrive
    Product is updated in Pipedrive Instant
Arrow Right
2.
  • Groove
    Create ticket in Groove
  • Groove
    Search ticket assignee in Groove
  • Groove
    Search state of ticket in Groove
  • Groove
    Update ticket state in Groove
  • Groove
    Update ticket assignee in Groove
  • Groove
    Update ticket assigned group in Groove
  • Groove
    Add tag to a ticket in Groove
  • Groove
    Replace all tags to a ticket in Groove
  • Groove
    Search customer by email in Groove
  • Groove
    Create group in Groove
  • Groove
    Search agent by email in Groove
  • Pipedrive
    Create activity in Pipedrive
  • Pipedrive
    Update activity in Pipedrive
  • Pipedrive
    Get activity by id in Pipedrive
  • Pipedrive
    Delete activity in Pipedrive
  • Pipedrive
    Create deal in Pipedrive
  • Pipedrive
    Update deal in Pipedrive
  • Pipedrive
    Search deal in Pipedrive
  • Pipedrive
    Get deal by id in Pipedrive
  • Pipedrive
    Convert deal to lead in Pipedrive
  • Pipedrive
    Get deal conversion status in Pipedrive
  • Pipedrive
    Add product to deal in Pipedrive
  • Pipedrive
    Get products of deal in Pipedrive
  • Pipedrive
    Add participant to deal in Pipedrive
  • Pipedrive
    Get Participants by Deal Id in Pipedrive
  • Pipedrive
    Create lead in Pipedrive
  • Pipedrive
    Convert lead to deal in Pipedrive
  • Pipedrive
    Get lead conversion status in Pipedrive
  • Pipedrive
    Search lead in Pipedrive
  • Pipedrive
    Delete deal in Pipedrive
  • Pipedrive
    Create organization in Pipedrive
  • Pipedrive
    Update organization in Pipedrive
  • Pipedrive
    Search organization in Pipedrive
  • Pipedrive
    Get organization by id in Pipedrive
  • Pipedrive
    Delete organization in Pipedrive
  • Pipedrive
    Create person in Pipedrive
  • Pipedrive
    Update person in Pipedrive
  • Pipedrive
    Search person in Pipedrive
  • Pipedrive
    Get person by id in Pipedrive
  • Pipedrive
    Delete person in Pipedrive
  • Pipedrive
    Create product in Pipedrive
  • Pipedrive
    Update product in Pipedrive
  • Pipedrive
    Search product in Pipedrive
  • Pipedrive
    Get product by id in Pipedrive
  • Pipedrive
    Get product variations in Pipedrive
  • Pipedrive
    Delete product in Pipedrive
  • Pipedrive
    Add follower in Pipedrive
  • Pipedrive
    Create note in Pipedrive
  • Pipedrive
    Update note in Pipedrive
  • Pipedrive
    Search note in Pipedrive
  • Pipedrive
    Attach file in Pipedrive
  • Pipedrive
    Get user by id in Pipedrive
  • Pipedrive
    Search user by email in Pipedrive
  • Pipedrive
    Search user by name in Pipedrive

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Groove + Pipedrive Integration

Capture support tickets, create CRM deals, keep contacts updated, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Pipedrive + Groove Integration

Create Groove ticket for new Pipedrive deal

Pipedrive is a great tool for managing customer relationships. However, when an deal is created in Pipedrive, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Groove whenever an deal is created in Pipedrive. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
See more
Pipedrive + Groove Integration

Create Groove ticket for new Pipedrive person

If you're using Pipedrive to send your marketing emails, you can also use it to create and manage ticket for Groove. person created in Pipedrive will automatically be created as ticket in Groove, so you can easily keep track of all Groove requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Groove + Pipedrive flow

Extend your support and CRM setup with notifications, emails, scheduling, and marketing tools. Pick a combination and activate it in one click.

Groove
Pipedrive
+
SlackSlack (4)
+
GmailGmail (3)
+
CalendlyCalendly (3)
+
StripeStripe (3)
+
MailchimpMailchimp (3)
+
TypeformTypeform (3)
G
P
S
When a new customer is added in Groove, create a deal in Pipedrive and notify your sales channel in Slack
New Groove customers instantly generate Pipedrive deals while your sales channel gets notified in Slack, eliminating manual handoffs.
G
P
S
When a ticket is closed in Groove, update the Pipedrive deal and post the update in Slack
Closed support tickets update Pipedrive deals automatically and notify your team in Slack, keeping revenue records aligned with support status.
G
P
S
If a Groove ticket priority is changed to high, update the Pipedrive deal and alert your support managers in Slack
Urgent support tickets update Pipedrive deals and alert managers in Slack, ensuring critical customer issues receive immediate attention.
G
P
S
Use Claude to summarise every new Groove customer note, update the Pipedrive note, and post the brief in Slack
Claude summarises new Groove customer notes before updating Pipedrive records and posting a concise brief in Slack for quick review.

Supported triggers and actions for Groove and Pipedrive

Mix and match to build the exact automation you need

Groove
Groove Triggers & Actions
Agent is created in Groove
Triggers the automation when a new agent is created
Try it →
Instant
Agent has replied in Groove
Triggers the automation when an agent replies
Try it →
Instant
Agent is invited in Groove
Triggers the automation when any agent is invited
Try it →
Instant
Agent is archived in Groove
Triggers the automation when an agent is archived
Try it →
Instant
Ticket is closed in Groove
Triggers the automation when a ticket is closed
Try it →
Instant
Ticket is started in Groove
Triggers the automation when a ticket is marked as started
Try it →
Instant
Ticket is opened in Groove
Triggers the automation when a ticket is opened
Try it →
Instant
Ticket is assigned in Groove
Triggers the automation when a ticket is assigned to a team member
Try it →
Instant
Ticket is moved in Groove
Triggers the automation when a ticket is moved with
Try it →
Instant
Ticket priority is changed in Groove
Triggers the automation when the priority of a ticket is updated
Try it →
Instant
Ticket is tagged in Groove
Triggers the automation when a ticket is tagged
Try it →
Instant
Ticket is deleted in Groove
Triggers the automation when a ticket is deleted
Try it →
Instant
Ticket is state changed in Groove
Triggers the automation when the state of a ticket changes
Try it →
Instant
Customer is added in Groove
Triggers the automation when a new customer is added
Try it →
Instant
Customer is replied in Groove
Triggers the automation when a customer receives a reply
Try it →
Instant
Note is added in Groove
Triggers the automation when a new note is created
Try it →
Create ticket in Groove
Generates a new ticket
Try it →
Search ticket assignee in Groove
Searches for the assignee of a ticket
Try it →
Search state of ticket in Groove
Searches for the state of a ticket
Try it →
Update ticket state in Groove
Updates the state of a ticket
Try it →
Update ticket assignee in Groove
Reassigns a ticket to a new assignee
Try it →
Update ticket assigned group in Groove
Updates the group assigned to a ticket based on particular criteria
Try it →
Add tag to a ticket in Groove
Adds a tag to a ticket for better organization and tracking
Try it →
Replace all tags to a ticket in Groove
Replaces all tags associated with a ticket
Try it →
Search customer by email in Groove
Searches for a customer by their email address
Try it →
Create group in Groove
Creates a new group based on particular criteria
Try it →
Search agent by email in Groove
Searches for an agent by email address
Try it →
Pipedrive
Pipedrive Triggers & Actions
Instant
Project is deleted in Pipedrive
Triggers the automation when a Project is deleted
Try it →
Instant
Project is created in Pipedrive
Triggers the automation when a new Project is added
Try it →
Instant
Project is updated in Pipedrive
Triggers the automation when a Project is updated
Try it →
Instant
Activity is created in Pipedrive
Triggers the automation when a new activity is created
Try it →
Instant
Activity is updated in Pipedrive
Triggers the automation when an activity is updated
Try it →
Activity matches filter in Pipedrive
Try it →
Instant
Deal is created in Pipedrive
Triggers the automation when a deal is created
Try it →
Instant
Deal is updated in Pipedrive
Triggers the automation when a deal is updated
Try it →
Deal matches filter in Pipedrive
Try it →
Instant
Deal stage is updated in Pipedrive
Triggers the automation when a deal stage is updated
Try it →
Instant
Lead is created in Pipedrive
Triggers the automation when a new lead is created
Try it →
Instant
Lead is updated in Pipedrive
Triggers the automation when a new lead is created
Try it →
Instant
Note is created in Pipedrive
Triggers the automation when a new note is created
Try it →
Instant
Note is updated in Pipedrive
Triggers the automation when a note is updated
Try it →
Instant
Organization is created in Pipedrive
Triggers the automation when a new organization is created
Try it →
Instant
Organization is updated in Pipedrive
Triggers the automation when any organization's profile is modified
Try it →
Organization matches filter in Pipedrive
Try it →
Instant
Person is created in Pipedrive
Triggers the automation when a new person is created
Try it →
Instant
Person is updated in Pipedrive
Triggers the automation when a person's profile is updated
Try it →
Person matches filter in Pipedrive
Triggers the automation when a person matches a specified filter
Try it →
Instant
Product is added in Pipedrive
Triggers the automation when a new product is added
Try it →
Instant
Product is deleted in Pipedrive
Triggers the automation when a product is deleted
Try it →
Instant
Product is updated in Pipedrive
Triggers the automation when a product is updated
Try it →
Create activity in Pipedrive
Generates a new activity or task
Try it →
Update activity in Pipedrive
Updates the activity with the latest information
Try it →
Get activity by id in Pipedrive
Retrieves details of an activity using ID
Try it →
Delete activity in Pipedrive
Deletes an activity
Try it →
Create deal in Pipedrive
Generates a new deal
Try it →
Update deal in Pipedrive
Updates deal information based on new criteria or changes
Try it →
Search deal in Pipedrive
Searches for a deal
Try it →
Get deal by id in Pipedrive
Retrieves a deal by its id
Try it →
Convert deal to lead in Pipedrive
Converts a deal into a lead
Try it →
Get deal conversion status in Pipedrive
Retrieves the conversion status of a deal
Try it →
Add product to deal in Pipedrive
Adds selected product to a deal
Try it →
Get products of deal in Pipedrive
Retrieves products associated with a deal
Try it →
Add participant to deal in Pipedrive
Adds a participant to a deal
Try it →
Get Participants by Deal Id in Pipedrive
Retrieves participants associated with a deal id
Try it →
Create lead in Pipedrive
Generates new leads for potential customers
Try it →
Convert lead to deal in Pipedrive
Converts a lead into a deal
Try it →
Get lead conversion status in Pipedrive
Retrieves the conversion status of a lead
Try it →
Search lead in Pipedrive
Searches for a lead
Try it →
Delete deal in Pipedrive
Deletes a deal
Try it →
Create organization in Pipedrive
Generates a new organization
Try it →
Update organization in Pipedrive
Updates organization information
Try it →
Search organization in Pipedrive
Finds and retrieves information about a organization
Try it →
Get organization by id in Pipedrive
Retrieves details of an organization using ID
Try it →
Delete organization in Pipedrive
Deletes an organization
Try it →
Create person in Pipedrive
Generates a new person
Try it →
Update person in Pipedrive
Updates the information of a person
Try it →
Search person in Pipedrive
Retrieves information about a person
Try it →
Get person by id in Pipedrive
Retrieves a person's information by their id
Try it →
Delete person in Pipedrive
Deletes a person
Try it →
Create product in Pipedrive
Generates and launch new products
Try it →
Update product in Pipedrive
Updates product information
Try it →
Search product in Pipedrive
Searches for a product
Try it →
Get product by id in Pipedrive
Retrieves product information using its id
Try it →
Get product variations in Pipedrive
Retrieves variations of a product
Try it →
Delete product in Pipedrive
Deletes a product
Try it →
Add follower in Pipedrive
Increase your follower count
Try it →
Create note in Pipedrive
Creates a new note in the particular format
Try it →
Update note in Pipedrive
Updates a note with new information
Try it →
Search note in Pipedrive
Searches for a note
Try it →
Attach file in Pipedrive
Uploads and save the selected file to a task
Try it →
Get user by id in Pipedrive
Retrieves user information using their id
Try it →
Search user by email in Pipedrive
Searches for a user using email address
Try it →
Search user by name in Pipedrive
Searches for a user using the name
Try it →

What can you automate with Groove + Pipedrive?

Streamline your customer support and sales workflows with powerful, reliable automation triggers and actions.

What you can automate?
🔗
Sync customer support requests directly to CRM deals
Turn every new customer added in Groove into an active deal in Pipedrive automatically, bridging support and sales workflows instantly.
📋
Capture every submitted support ticket detail
Map customer names, ticket priorities, and initial notes into Pipedrive fields without manual data entry or missed information.
🔔
Alert your team the moment tickets update
Notify your team on Slack or via email whenever ticket priorities change or customer accounts require urgent attention.
🔀
Route actions based on ticket priority levels
Trigger different CRM updates and team alerts depending on whether a Groove ticket is marked normal or high priority.
🔄
Keep CRM records updated as tickets close
Automatically update Pipedrive deal stages and organization records the moment support tickets are closed in Groove.
🔍
Search and update existing records safely
Find existing Pipedrive contacts and organizations by email before updating records, preventing duplicate entries in your database.
⏱️
Handle later lifecycle stage changes smoothly
Trigger follow-up activities and CRM updates whenever customer ticket states change throughout the resolution lifecycle.
🔌
Extend your workflow to messaging and email tools
Connect your core Groove and Pipedrive setup with Slack or Gmail to notify stakeholders and send client communications effortlessly.
And much more...

Who is Groove + Pipedrive integration for?

Connecting Groove and Pipedrive helps support teams, sales managers, and customer success leaders streamline customer data, eliminate manual entry, and keep revenue pipelines fully updated.

Customer success managers
Customer success managers
Sales leaders
Sales leaders
Account executives
Account executives
Support operations leads
Support operations leads
Revenue operations specialists
Revenue operations specialists
Support team leads
Support team leads
📈
Customer success managers
You're reviewing client health metrics but your pipeline records only update when support agents manually log notes, so your retention dashboards are always lagging behind — this integration means every support interaction syncs straight to your CRM and your pipeline stays current.
Sales leaders
You need to act fast on customer expansion opportunities, but you find out about resolved support tickets too late to upsell — with this integration, every closed ticket updates your deal stages instantly and your sales team can pitch at the exact right moment.
🤝
Account executives
You answer to key clients who expect seamless alignment between their support requests and account management, but missing notes leave you unprepared — automating both apps means every customer detail flows across your stack without manual copy-pasting.
📊
Support operations leads
The volume of daily tickets is too high for anyone to keep CRM records updated by hand, leading to fragmented customer histories — connecting these apps means every new customer and ticket status change populates your CRM records automatically.
🔄
Revenue operations specialists
You own the handoff between customer support and sales pipelines, but rely on upstream agents to manually notify you of account changes — integrating these apps means revenue data flows securely between your helpdesk and CRM without human bottlenecks.
🛡️
Support team leads
You need a reliable audit history of customer communications, but keep finding gaps where agents forgot to update CRM entries — with this integration, every ticket event and customer addition creates accurate records instantly.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Groove + Pipedrive

Build and manage your Groove + Pipedrive automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Groove + Pipedrive with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Groove to Pipedrive?
Frequently Asked Questions
You can connect Groove to Pipedrive in 1 click using ready templates or ask Integrately AI to build the automation for you. It takes less than two minutes with 1,500+ other apps supported.
Can I automatically create Pipedrive deals when a new customer is added in Groove?
Frequently Asked Questions
Can I connect Groove, Pipedrive, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Groove and Pipedrive?
Frequently Asked Questions
How does Groove handle customer data when syncing with Pipedrive?
Frequently Asked Questions
Can I update Pipedrive deals when Groove tickets are closed?
Frequently Asked Questions
Do I need coding skills to automate Groove and Pipedrive?
Frequently Asked Questions
Is the Groove and Pipedrive integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Groove or Pipedrive With 1500+ Other Apps

Groove
Popular Groove Integrations
Connect Groove with helpdesk, email, and productivity tools to manage support interactions and customer queries effectively.
See All
Groove Integrations arrow right
No popular apps found
Pipedrive
Popular Pipedrive Integrations
Sync Pipedrive with marketing, accounting, and project management tools to keep sales pipelines and customer data fully aligned.
See All
Pipedrive Integrations arrow right
No popular apps found