Jira Service Desk + Harvest Integration
Integrate Harvest to Jira Service Desk in one click, or tell Integrately AI how you want each project handled. Track billable hours, sync support tickets, update task statuses, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Request is created in Jira Service Desk- Request is updated in Jira Service Desk
Expense is added in Harvest- Invoice is paid in Harvest
- Timesheet entry is created in Harvest
- Task is added in Harvest
- Project is added in Harvest
- Person is assigned to project in Harvest
- Invoice (with line items) is added in Harvest
- Invoice is added in Harvest
- Client is added in Harvest
- Contact is added in Harvest
- Person is added in Harvest
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- Comment on request in Jira Service Desk
- Search request in Jira Service Desk
- Create request in Jira Service Desk
- Get attachment by ID in Jira Service Desk
- Find task by ID in Harvest
- Find project by ID in Harvest
- Find client by ID in Harvest
- Create time entry with start and end time in Harvest
- Create project in Harvest
- Create timesheet entry in Harvest
- Create task in Harvest
- Create client in Harvest
- Create and start timer in Harvest
- Create contact in Harvest
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Ready Workflows Β for Jira Service Desk + Harvest Integration
Track billable hours, create service requests, update project records, log ticket activities, and notify your team, all in just one click.
Sorry, we donβt have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Harvest + Jira Service Desk flow
Keep your support and finance teams aligned by syncing time data to spreadsheets, notifying team channels, and creating documentation pages. Pick a combination and activate it in one click.
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Jira Software Cloud (5)
Jira Software Cloud (5) +
Slack (6)
Slack (6) +
Confluence (4)
Confluence (4) +
Google Drive (3)
Google Drive (3) +
Google Sheets (4)
Google Sheets (4) +
Zoom (2)
Zoom (2) H
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When a project is added in Harvest, create a Jira Service Desk request and add an issue in Jira Software Cloud
New Harvest projects immediately generate a support request in Jira Service Desk and a development issue in Jira Software Cloud without manual entry.
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When a request is created in Jira Service Desk, create a Harvest task and add an issue in Jira Software Cloud
Incoming support requests automatically generate a Harvest task and a tracking issue in Jira Software Cloud.
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When a Jira Service Desk request is updated, update the matching Harvest project and update the Jira Software Cloud issue
Support request updates seamlessly propagate to your Harvest project records and Jira Software Cloud issues.
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If a Jira Service Desk request priority is high, create a Harvest task and open a critical issue in Jira Software Cloud
High-priority support requests automatically trigger urgent tasks in Harvest and critical issues in Jira Software Cloud.
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Use Claude to summarise a new Jira Service Desk request, create a Harvest project, and log an issue in Jira Software Cloud
Claude generates a concise project brief from new Jira Service Desk requests before creating a Harvest project and Jira Software Cloud issue.
Supported triggers and actions for Jira Service Desk and Harvest
Mix and match to build the exact automation you need
Jira Service Desk Triggers & Actions
Request is created in Jira Service Desk
Triggers the automation when a new request is created
Try it β Harvest Triggers & Actions
Timesheet entry is created in Harvest
Triggers the automation when there is a new timesheet entry
Try it β Person is assigned to project in Harvest
Triggers the automation when a person is assigned to a project
Try it β Invoice (with line items) is added in Harvest
Triggers the automation when a new invoice (with line items) is added
Try it β What can you automate with Harvest + Jira Service Desk?
Streamline your billing, time tracking, and support management with ready-to-run automation workflows.
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Create Jira requests from new Harvest projects
Automatically generate a service request in Jira Service Desk whenever a new project is added in Harvest, aligning support and billing from the start.
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Capture every submitted request field
Map all available Jira Service Desk ticket details directly into Harvest tasks and project notes instead of copying information by hand.
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Alert your team as soon as tickets arrive
Notify support agents instantly in Slack or via email the moment a new service request or billable project is logged.
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Route requests based on priority fields
Automatically assign urgent support tickets to high-priority Harvest projects while routing standard inquiries to routine queues.
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Keep project records up to date on changes
Sync ticket modifications in Jira Service Desk directly to your matching Harvest projects so your tracking data never goes stale.
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Find existing clients and avoid duplicates
Search for existing client IDs in Harvest before creating new records, keeping your customer database clean and organised.
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Handle later status changes and closures
Mark Harvest projects complete and close out billable tasks automatically when corresponding Jira Service Desk tickets reach resolution.
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Extend your workflow to team channels
Connect your core automation to Slack to announce project launches and ticket resolutions directly where your team collaborates.
And much more...
Who is Harvest + Jira Service Desk integration for?
Operations, support, and finance professionals eliminate manual handoffs, keep time tracking accurate, and maintain visibility across tickets and projects.
Performance analysts
Customer support managers
Account managers
Operations teams
Project managers
Finance managers
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Performance analysts
You're reviewing billable hours across multiple projects but your tracking sheet only updates when someone manually exports records, so the metrics you're optimising against are always a few hours behind β with this integration, every project and request links instantly and your data stays current.
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Customer support managers
You need to act fast on urgent client issues, and you find out too late when tickets sit unlinked from your billable project system β connecting these apps means every new support request registers instantly and your team can respond without delay.
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Account managers
You answer to a client who wants to see progress updates on their service requests and billable hours, but pulling status reports manually takes hours β this integration means every ticket and project status update syncs automatically so client reviews are always accurate.
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Operations teams
The volume of support tickets and billable projects is too high for anyone to keep up by hand, leading to missed tasks and unbilled hours β automating both apps means every request and task is created without manual data entry.
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Project managers
You own the next step in project delivery and depend on someone upstream to hand over support tickets, but manual notifications always get delayed β integrating these apps means every ticket transitions seamlessly into your project workflow.
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Finance managers
You need a reliable history of billable hours and support tickets, but you keep finding gaps between your time tracking and customer service logs β with this integration, every project and request record is captured completely and accurately.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Service Desk + Harvest
Build and manage your Jira Service Desk + Harvest automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Service Desk + Harvest with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting β just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Accounts
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Automation is ready
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Frequently Asked Questions
How do I connect Harvest to Jira Service Desk?
You can connect Harvest to Jira Service Desk in 1 click using ready-made workflows on Integrately, or use Integrately AI to build custom multi-step automations linking your apps with Slack, Google Sheets, and 1,500+ other tools.
Can I automatically create Jira Service Desk requests from new Harvest projects?
Can I connect Harvest, Jira Service Desk, and Slack?
What is a good Zapier alternative for Harvest and Jira Service Desk?
How do Harvest timesheet entries update service requests?
Can Jira Service Desk ticket updates sync back to Harvest?
Is any coding required to set up these integrations?
Is the Harvest and Jira Service Desk integration free?
Didn't find the answer you were looking for?
No worries β just send us a message and weβll get back to you as soon as possible.
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