How to connect HubSpot with your apps: 19 must-have integrations in 2025
Enhance business operations and improve workflows with top 19 HubSpot integrations. Boost productivity and marketing efficiency effectively.
HelpScout + HubSpot Integration
Integrate HelpScout to HubSpot in one click, or tell Integrately AI how you want each customer handled. Enrich customer records, update your CRM, alert your support team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Customer is replied in HelpScout Instant- Agent is replied in HelpScout Instant
- Conversion is created in HelpScout Instant
- Conversion tags are updated in HelpScout Instant
- Conversation is assigned in HelpScout Instant
- Customer is created in HelpScout
Contact is created in a list in HubSpot- Contact is created in HubSpot
- Contact is updated in HubSpot
- Company is created in HubSpot
- Company is updated in HubSpot
- Deal is created in HubSpot
- Deal stage is changed in HubSpot
- Deal is updated in HubSpot
- Task is created in HubSpot
- Task is updated in HubSpot
- Task is marked as done in HubSpot
- Quote is created in HubSpot
- Quote is created or updated in HubSpot
- New Line item is created in HubSpot
- LineItem is created/updated in HubSpot
- Product is created in HubSpot
- Product is updated in HubSpot
- Form is submitted in HubSpot
- Email event is created in HubSpot
- Engagement is created in HubSpot
- Engagement is created/modified in HubSpot
- Blog post is created in HubSpot
- Blog tag is created in HubSpot
- Social media message is broadcasted in HubSpot
- Email subscription timeline is created in HubSpot
- Ticket is created in HubSpot
- Ticket is updated in HubSpot
- File is created/uploaded in HubSpot
- Form is created in HubSpot
2.
- Create conversation in HelpScout
- Search conversation in HelpScout
- Create customer in HelpScout
- Search customer in HelpScout
- Add note in HelpScout
- Update customer properties in HelpScout
- Update customer in HelpScout
- Search user in HelpScout
- Send reply in HelpScout
- Search mailbox in HelpScout
- Get week report in HelpScout
- Get day report in HelpScout
- Get custom report in HelpScout
- Associate contact with company in HubSpot
- Uninstall App in HubSpot
- Associate Deal with Contact in HubSpot
- Associate Deal with Company in HubSpot
- Associate engagement with related object in HubSpot
- Remove email subscription in HubSpot
- Create contact in HubSpot
- Update contact in HubSpot
- Add contact to a list in HubSpot
- Remove contact from list in HubSpot
- Create or Update contact in HubSpot
- Get contact by id in HubSpot
- Archive contact in HubSpot
- Create company in HubSpot
- Update company in HubSpot
- Get company by id in HubSpot
- Archive company in HubSpot
- Create deal in HubSpot
- Update deal in HubSpot
- Get deal by id in HubSpot
- Archive deal in HubSpot
- Create task in HubSpot
- Update task in HubSpot
- Mark task as completed in HubSpot
- Archive task in HubSpot
- Create note in HubSpot
- Add note to contact in HubSpot
- Add note to deal in HubSpot
- Upload file in HubSpot
- Create engagement in HubSpot
- Create blog post in HubSpot
- Create blog tag in HubSpot
- Get quote by id in HubSpot
- Create line-item in HubSpot
- Update line-item in HubSpot
- Get line-item by id in HubSpot
- Archive line-item in HubSpot
- Create ticket in HubSpot
- Update ticket in HubSpot
- Get ticket by id in HubSpot
- Archive ticket in HubSpot
- Get associated records in HubSpot
- Get deal associated records in HubSpot
- Associate task with contact in HubSpot
- Associate ticket to related object in HubSpot
- Associate deal with line item in HubSpot
- Remove Association in HubSpot
- Create form submission in HubSpot
- Create social media message in HubSpot
- Add contact to workflow in HubSpot
- Retrieve signed URL for file in HubSpot
- Create product in HubSpot
- Update product in HubSpot
- Get product by id in HubSpot
- Archive product in HubSpot
- Get owner by Id in HubSpot
- Get form by id in HubSpot
- Get owner by Email in HubSpot
- Get pipeline stage details in HubSpot
- Search contact in HubSpot
- Search contact by email in HubSpot
- Search company in HubSpot
- Search company by name in HubSpot
- Search company by domain in HubSpot
- Search company by website in HubSpot
- Search deal in HubSpot
- Search deal by name in HubSpot
- Search task by title in HubSpot
- Search blog by name in HubSpot
- Search tickets in HubSpot
- Search products in HubSpot
- Search line items in HubSpot
- Search blog tag in HubSpot
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Ready Workflows for HelpScout + HubSpot Integration
Capture customers, sync profiles, update deals, alert your support team, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your HelpScout + HubSpot flow
Support teams use customer interactions to drive pipeline and keep deals moving across platforms. Pick a combination and activate it in one click.
+
Slack (8)
Slack (8) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
Stripe (4)
Stripe (4) +
Mailchimp (4)
Mailchimp (4) +
Typeform (4)
Typeform (4) +
Calendly (4)
Calendly (4) H
H
S
Create a HubSpot contact for every new HelpScout customer, and notify your support channel in Slack
New HelpScout customers appear in HubSpot instantly and your support channel hears about it in Slack, so support and sales stay aligned.
H
H
S
Log every new HelpScout conversation in HubSpot, and alert your support team in Slack
HelpScout conversations create HubSpot tickets automatically while Slack notifies your support channel, keeping your pipeline updated.
H
H
S
When a HubSpot deal stage changes, update the HelpScout customer profile and post the update in Slack
HubSpot deal updates modify HelpScout records instantly and Slack announces the stage change, keeping everyone informed.
H
H
S
Create a HubSpot task for every HelpScout customer requiring attention, and confirm it in Slack
HelpScout customer events generate HubSpot tasks automatically and Slack confirms the assignment, ensuring prompt follow-up.
H
H
S
If a new HelpScout customer has priority tags, add them to your HubSpot VIP list and alert your leadership channel in Slack
Tagged HelpScout customers join priority HubSpot lists automatically while Slack alerts leadership, ensuring high-value support.
H
H
S
When a HubSpot deal is updated, add a note in HelpScout and post the details to your sales channel in Slack
HubSpot deal updates add notes to HelpScout customer profiles and Slack broadcasts the change, keeping support teams aligned with sales.
H
H
S
Use Claude to summarise every new HelpScout conversation, save the summary as a HubSpot note, and post the brief in Slack
Claude summarises HelpScout conversations into HubSpot notes automatically while Slack shares the brief, eliminating manual reading.
H
H
J
S
Turn every new HelpScout customer into a HubSpot contact, create a Jira task for engineering, and announce it in Slack
HelpScout customers become HubSpot contacts while Jira tracks engineering tasks and Slack announces the issue, connecting support to product.
Supported triggers and actions for HelpScout and HubSpot
Mix and match to build the exact automation you need
HelpScout Triggers & Actions
Instant
Customer is replied in HelpScout
Triggers the automation when a customer is replied
Try it → Instant
Conversion tags are updated in HelpScout
Triggers the automation when conversion tags are updated
Try it → Instant
Conversation is assigned in HelpScout
Triggers the automation when someone is assigned to a conversation
Try it → HubSpot Triggers & Actions
Task is marked as done in HubSpot
Triggers the automation when a task is marked as completed.
Try it → Quote is created or updated in HubSpot
Triggers the automation when a quote is created or updated
Try it → LineItem is created/updated in HubSpot
Triggers the automation when a LineItem is added or updated
Try it → Engagement is created in HubSpot
Triggers the automation when any type of engagement is created
Try it → Engagement is created/modified in HubSpot
Triggers the automation when any contact activity is created or updated
Try it → Social media message is broadcasted in HubSpot
Triggers the automation when a social media message is broadcasted
Try it → Email subscription timeline is created in HubSpot
Triggers the automation when tracking is initiated for a contact's email subscription activities
Try it → File is created/uploaded in HubSpot
Triggers the automation when a particular action in the workflow fails
Try it → What can you automate with HelpScout + HubSpot?
Streamline your customer support and CRM workflows with automated data syncs and instant team alerts.
🔄
Sync HelpScout customers to HubSpot contacts automatically
Every time a new customer is created in HelpScout, a corresponding contact is generated in HubSpot. Eliminate manual data entry and keep your customer database unified.
📋
Capture every conversation and ticket detail
Map HelpScout conversation data and custom fields directly into HubSpot tickets and notes. Your CRM becomes a richer source for customer history and analysis.
🔔
Alert your team instantly on new inquiries
Notify support and sales channels the moment a VIP customer or priority ticket arrives. Keep your team responsive without monitoring dashboards all day.
🔀
Route records based on submitted conversation tags
Apply conditional logic to direct urgent tickets to priority HubSpot lists and standard inquiries to general queues based on submitted HelpScout tags.
🔄
Keep customer profiles updated across both platforms
Whenever customer properties change in HelpScout or deal stages update in HubSpot, sync the changes instantly across both applications without manual edits.
🔍
Search and update instead of creating duplicates
Check existing customer records before creating new entries in HubSpot or HelpScout. Maintain a clean database free of duplicate contacts and redundant files.
📊
Handle later deal stage and ticket status changes
When a HubSpot deal closes or a HelpScout ticket resolves, automatically trigger follow-up tasks, update customer properties, and log final records.
💬
Extend your support flow with team messaging
Connect HelpScout and HubSpot with Slack to broadcast deal wins, support ticket escalations, and customer updates to the right channel instantly.
And much more...
Who is HelpScout + HubSpot integration for?
Support and sales teams depend on accurate customer data, but manual handoffs leave gaps between resolving tickets and closing deals.
Support Operations Managers
Sales Development Reps
Customer Success Leads
Customer Support Teams
Account Managers
Operations Directors
📈
Support Operations Managers
You review support metrics and ticket volumes every week, but your CRM reports only update when someone manually exports customer logs, so your pipeline metrics are always lagging behind — this integration means every new customer record lands in HubSpot instantly and your analytics stay current.
⚡
Sales Development Reps
You need to act on high-intent customer inquiries immediately, but you find out about closed support tickets too late to upsell, missing valuable pipeline opportunities — automating both apps means every conversation update flows straight to HubSpot so you can pitch at the right moment.
🤝
Customer Success Leads
You answer to executive stakeholders who want to see prompt issue resolution and deal progress across accounts, but data silos make reporting tedious — connecting these apps means your support interactions and CRM deals stay synchronized for flawless client reviews.
🔄
Customer Support Teams
The volume of inbound conversations is too high for anyone to keep customer profiles updated by hand across multiple systems without making errors — with this integration, every customer creation and ticket update syncs automatically between HelpScout and HubSpot.
🎯
Account Managers
You own the relationship stage after support resolves an issue and depend on support agents to hand over ticket context without missing details — automating both apps means every customer note and conversation flows directly into HubSpot tasks.
📋
Operations Directors
You need a reliable, audit-ready history of customer interactions and keep finding gaps between support logs and CRM deals — this integration means every record is created and updated in real time without manual data entry.
Did you know?
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Why choose Integrately to automate HelpScout + HubSpot
Build and manage your HelpScout + HubSpot automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
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24x5 Live Chat Support
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Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
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Frequently Asked Questions
How do I connect HelpScout to HubSpot?
You can connect HelpScout to HubSpot in 1-click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Slack, Jira Software Cloud, and 1,500+ other apps.
Can I automatically create HubSpot contacts from new HelpScout customers?
Can I connect HelpScout, HubSpot, and Slack?
What is a good Zapier alternative for HelpScout and HubSpot?
How are customer fields synced between HelpScout and HubSpot?
Can I update HubSpot deals when HelpScout conversations change?
Do I need coding skills to automate HelpScout and HubSpot?
Is the HelpScout and HubSpot integration free?
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