How to boost productivity with 21 essential Monday.com integrations
Explore the top 21 Monday.com integrations. Unlock endless possibilities for collaboration, automation, and data synchronization.
Monday.com + HelpScout Integration
Integrate HelpScout to Monday.com in one click, or tell Integrately AI how you want each customer handled. Log conversations, create items, update customer profiles, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Sub-item is created in Monday.com Instant- Item is created in board in Monday.com Instant
- Specific column value is changed on board in Monday.com Instant
- Column value is changed on board in Monday.com Instant
- Item is moved to specific group in Monday.com Instant
- Update is created in Board in Monday.com Instant
- Sub-item column value is changed on board in Monday.com Instant
- Item is moved to any group in Monday.com Instant
- Item is deleted in board in Monday.com Instant
- Item name is changed in Monday.com Instant
- Column is created for item in Monday.com Instant
- Item is archived in board in Monday.com Instant
- Item is restored in board in Monday.com Instant
- Sub-item name is changed in Monday.com Instant
- Comment is added to subitem in Monday.com Instant
- Sub-item is moved in Monday.com Instant
- Sub-item is archived in Monday.com Instant
- Sub-item is deleted in Monday.com Instant
- Update is created in Monday.com
- Board is created in Monday.com
- User joins in Monday.com
Agent is replied in HelpScout Instant- Customer is replied in HelpScout Instant
- Conversion is created in HelpScout Instant
- Conversion tags are updated in HelpScout Instant
- Conversation is assigned in HelpScout Instant
- Customer is created in HelpScout
2.
- Move item to group in Monday.com
- Move item to board in Monday.com
- Update group in Monday.com
- Search multiple items in Monday.com
- Get subitem by id in Monday.com
- Create item in Monday.com
- Search item in Monday.com
- Update item in Monday.com
- Get item details by id in Monday.com
- Create subitem in Monday.com
- Archive item in Monday.com
- Delete item in Monday.com
- Create update in Monday.com
- Create column in Monday.com
- Upload file to specific item in Monday.com
- Create board in Monday.com
- Archive board in Monday.com
- Create group in Monday.com
- Duplicate group in Monday.com
- Delete group in Monday.com
- Archive group in Monday.com
- Add user to board in Monday.com
- Add user to workspace in Monday.com
- Create tag in Monday.com
- Create workspace in Monday.com
- Add team to workspace in Monday.com
- Add team to board in Monday.com
- Search subitem in Monday.com
- Update subitem in Monday.com
- Create conversation in HelpScout
- Search conversation in HelpScout
- Create customer in HelpScout
- Search customer in HelpScout
- Add note in HelpScout
- Update customer properties in HelpScout
- Update customer in HelpScout
- Search user in HelpScout
- Send reply in HelpScout
- Search mailbox in HelpScout
- Get week report in HelpScout
- Get day report in HelpScout
- Get custom report in HelpScout
Trusted by experts at...
Ready Workflows for Monday.com + HelpScout Integration
Capture customer enquiries, create tracking items, update project boards, alert your team, and log details, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your HelpScout + Monday.com flow
Send support data to CRMs, notify teams, create project tracking, and trigger follow-ups after your core workflow finishes. Pick a combination and activate it in one click.
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Slack (8)
Slack (8) +
Gmail (8)
Gmail (8) +
Typeform (8)
Typeform (8) +
HubSpot (8)
HubSpot (8) +
Jira Software Cloud (8)
Jira Software Cloud (8) +
Loom (8)
Loom (8) H
M
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Create a monday.com item for every new HelpScout customer, and notify your support channel on Slack.
New HelpScout customers instantly generate a monday.com item and alert your support team on Slack, keeping tracking boards current.
H
M
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When a HelpScout conversation is assigned, create a monday.com item and notify the assigned agent in Slack.
Assigned HelpScout conversations create trackable monday.com items while notifying your agents on Slack instantly.
M
H
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When a monday.com item column value is changed, update the customer in HelpScout and post an update on Slack.
Changes on monday.com boards update HelpScout customer profiles and notify your team on Slack automatically.
M
H
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Create a HelpScout customer for every monday.com item, and confirm it in Slack.
New monday.com items automatically generate HelpScout customer profiles and post a confirmation on Slack.
H
M
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If conversion tags are updated in HelpScout, create a monday.com item and alert the priority channel in Slack.
Tagged HelpScout conversations trigger monday.com items and alert your team on Slack for rapid follow-up.
M
H
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When a monday.com item is moved to a specific group, update customer properties in HelpScout and post the move in Slack.
Moved monday.com items update HelpScout customer properties and notify your team on Slack instantly.
H
M
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Use Claude to summarise every new HelpScout customer profile, create an item in monday.com, and post the brief in Slack.
Claude summarises new HelpScout customer profiles, creates a monday.com item, and posts the brief on Slack.
M
H
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Create a HelpScout conversation when a monday.com sub-item is created, create a task in Jira Software Cloud, and notify the team on Slack.
New monday.com sub-items open a HelpScout conversation, create a Jira task, and announce it on Slack.
Supported triggers and actions for Monday.com and HelpScout
Mix and match to build the exact automation you need
Monday.com Triggers & Actions
Instant
Item is created in board in Monday.com
Triggers the automation when a new item is created from a particular board
Try it → Instant
Specific column value is changed on board in Monday.com
Triggers the automation when a column value is changed on a board
Try it → Instant
Column value is changed on board in Monday.com
Triggers the automation when a column value on a particular board is updated
Try it → Instant
Item is moved to specific group in Monday.com
Triggers the automation when an item is moved to a group
Try it → Instant
Update is created in Board in Monday.com
Triggers the automation when an update is created on a board
Try it → Instant
Sub-item column value is changed on board in Monday.com
Triggers the automation when a sub-item column value is changed on a board
Try it → Instant
Item is moved to any group in Monday.com
Triggers the automation when an item is moved to a different group
Try it → Instant
Item is deleted in board in Monday.com
Triggers the automation when a new item is created from a particular board
Try it → Instant
Item name is changed in Monday.com
Triggers the automation when the name of any item is updated
Try it → Instant
Column is created for item in Monday.com
Triggers the automation when a new field is added to a item
Try it → Instant
Item is archived in board in Monday.com
Triggers the automation when an item is archived in a board
Try it → Instant
Item is restored in board in Monday.com
Triggers the automation when an item is restored within a board
Try it → Instant
Sub-item name is changed in Monday.com
Triggers the automation when a subitem name is modified
Try it → Instant
Comment is added to subitem in Monday.com
Triggers the automation when a comment is added to a subitem
Try it → Instant
Sub-item is moved in Monday.com
Triggers the automation when a subitem is moved to a different location
Try it → Instant
Sub-item is archived in Monday.com
Triggers the automation when a subitem is archived
Try it → HelpScout Triggers & Actions
Instant
Customer is replied in HelpScout
Triggers the automation when a customer is replied
Try it → Instant
Conversion tags are updated in HelpScout
Triggers the automation when conversion tags are updated
Try it → Instant
Conversation is assigned in HelpScout
Triggers the automation when someone is assigned to a conversation
Try it → What can you automate with HelpScout + Monday.com?
Streamline your customer support and project tracking workflows with ready-made automations for HelpScout and monday.com.
🔄
Sync new customer records instantly
Automatically create a monday.com item whenever a new customer is created in HelpScout, eliminating manual data entry between your support inbox and project boards.
📋
Capture every conversation detail
Map customer profiles, conversion tags, and conversation notes into separate monday.com item columns instead of basic names alone.
🔔
Notify your team the moment enquiries arrive
Alert support agents and project managers immediately in Slack or via email when new HelpScout conversations are assigned or updated.
🔀
Route records based on submitted tags
Apply conditional logic to create priority monday.com items for urgent HelpScout tags while routing standard enquiries to regular boards.
🔄
Keep boards and profiles up to date
Automatically update customer properties in HelpScout whenever item column values or group movements change on your monday.com boards.
🔍
Search and update without duplicates
Search existing customers and conversations before creating new items, ensuring your workspace remains clean and free of duplicate records.
⏱️
Handle status changes and resolutions
Trigger automated updates in HelpScout when monday.com project items move through stages or reach completed status.
🌐
Extend your workflow to Slack
Connect HelpScout and monday.com to Slack to notify channels, post updates, and keep your entire team informed of support milestones.
And much more...
Who is HelpScout + Monday.com integration for?
Support managers, project leads, and operations teams connect HelpScout and monday.com to synchronize customer records, track enquiries, and eliminate manual handoffs.
Customer Support Managers
Support Leads
Account Managers
Operations Teams
Project Managers
Customer Success Specialists
📈
Customer Support Managers
You're reviewing support volumes and ticket trends but your project boards only update when someone manually exports conversations, so the workload counts you're optimising against are always a few hours behind — with this integration, every new HelpScout customer lands in monday.com instantly and your data stays current.
⚡
Support Leads
You need to act fast when high-priority tickets arrive, and you find out too late because notifications stay trapped in your inbox — automating both apps means every urgent conversation creates a tracked monday.com item and alerts your team without delay.
🤝
Account Managers
You answer to clients who want to see daily progress on their support requests, but copying data between apps takes hours — this integration means every conversation update flows straight into your monday.com board so clients always see accurate status.
📊
Operations Teams
The volume of inbound support enquiries is too high for anyone to keep up by hand, leading to missed follow-ups and unassigned conversations — automating both apps means every customer record and ticket moves between HelpScout and monday.com without manual entry.
👥
Project Managers
You own the project execution phase and depend on customer support to hand over client details from HelpScout, but records often get lost in transit — connecting these apps means every new customer automatically creates a structured monday.com item ready for your team.
🗂️
Customer Success Specialists
You need a reliable history of every client interaction across platforms, but you keep finding gaps between support chats and project boards — automating both apps means every customer profile and tracking item stays perfectly synchronised.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Monday.com + HelpScout
Build and manage your Monday.com + HelpScout automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Monday.com + HelpScout with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
2
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Automation is ready
Connect Monday.com + HelpScout Now 
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Frequently Asked Questions
How do I connect HelpScout to Monday.com?
You can connect HelpScout to Monday.com in 1 click using ready templates on Integrately, or ask Integrately AI to build the custom workflow for your team.
Can I automatically create a monday.com item when a new customer is created in HelpScout?
Can I connect HelpScout, Monday.com, and Slack?
What is a good Zapier alternative for HelpScout and Monday.com?
How does HelpScout data sync with monday.com boards?
Can I update HelpScout customer properties when monday.com items change?
Do I need coding skills to automate HelpScout and Monday.com?
Is the HelpScout and Monday.com integration free?
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Want to automate something else in your workflow?
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