tawk.to + Hive Integration

Integrate Hive to tawk.to in one click, or tell Integrately AI how you want each ticket handled. Turn customer support conversations into trackable tasks, notify your team, update projects, and streamline execution automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • Hive
    Action is created in Hive
  • Hive
    Action is updated in Hive
Arrow Right
2.
  • Hive
    Create action in workspace in Hive
  • Hive
    Create action in project in Hive
  • Hive
    Send message in Hive
  • Hive
    Create project in Hive
  • Hive
    Add comment to action in Hive

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Ready Workflows Ready Workflows for Hive + tawk.to Integration

Capture tickets, turn conversations into actions, keep projects updated, and streamline support workflows, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + Hive Integration

Create Hive action for new tawk.to chat

Automatically creating a Hive action for every new tawk.to chat not only eliminates the need for manual data entry, but it also ensures that each response is promptly followed up on.

By using this automation, you can rest assured that no chat will fall through the cracks and that your Hive team is always on top of things. Plus, automatically creating tasks from new form responses frees up your time so that you can focus on more important things.

So go ahead and set up this automation today!
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tawk.to + Hive Integration

Send Hive message for new tawk.to ticket

It's easy to stay on top of your support tickets with automatic notifications using this tawk.to - Hive integration. Whenever a new ticket is created in tawk.to, you will immediately receive a message in Hive notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Hive messages for new tawk.to tickets today - your customers will appreciate it!
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tawk.to + Hive Integration

Send Hive message for new tawk.to chat

When you receive a new tawk.to chat, you can automatically send a Hive message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Hive message today. Your future self will thank you.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Hive + tawk.to flow

Sync support requests with your team channels, project trackers, and documentation tools to keep operations aligned. Pick a combination and activate it in one click.

tawk.to
Hive
+
SlackSlack (5)
+
ZendeskZendesk (5)
+
Jira Software CloudJira Software Cloud (5)
+
Google DriveGoogle Drive (5)
+
NotionNotion (5)
+
GitHubGitHub (5)
T
H
S
Create a Hive action for every new tawk.to ticket, and notify your support channel in Slack.
New tawk.to tickets immediately generate a tracked task in Hive and alert your support team on Slack, eliminating manual handoffs.
T
H
S
When a tawk.to chat ends, log the summary as a Hive project and announce it in Slack.
Ended tawk.to chats automatically spin up a new project in Hive and post a recap to Slack so your team stays informed.
T
H
S
Add a comment to your Hive action when a new tawk.to transcript is created, and notify Slack.
New tawk.to chat transcripts append directly to existing Hive actions with a notification sent to Slack.
T
H
S
When a tawk.to chat starts, create a workspace action in Hive and alert the team on Slack.
Live tawk.to chat sessions instantly create workspace actions in Hive and notify your team on Slack for quick collaboration.
T
H
S
Use Claude to analyse tawk.to tickets, create a Hive project, and notify your team in Slack.
Claude categorises incoming tawk.to tickets before generating a Hive project and alerting your team in Slack.

Supported triggers and actions for tawk.to and Hive

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
Try it →
No action is available
Hive
Hive Triggers & Actions
Action is created in Hive
Triggers the automation when a new action is created
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Action is updated in Hive
Triggers the automation when action is updated
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Create action in workspace in Hive
Creates a new action within the workspace
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Create action in project in Hive
Creates a new action for a particular project
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Send message in Hive
Sends a new message
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Create project in Hive
Creates a new project
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Add comment to action in Hive
Adds a comment to a action in the workflow
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What can you automate with Hive + tawk.to?

Streamline your customer support and project management by automating core workflows between Hive and tawk.to.

What you can automate?
🎯
Create Hive actions from every tawk.to ticket
Turn customer support inquiries into trackable tasks the moment a ticket is created in tawk.to. Your team never misses an action item.
📝
Capture every chat transcript and ticket detail
Map all submitted visitor questions and chat logs into separate Hive action fields instead of a generic summary. Your task board becomes a complete customer record.
🔔
Notify your team the moment a chat starts
Alert internal team members instantly when a customer initiates a live conversation in tawk.to, driving faster internal response times.
🔀
Route support tasks based on ticket content
Send urgent customer inquiries to priority Hive projects while routing standard questions to general queues automatically.
🔄
Keep project boards updated as chats conclude
Update existing Hive projects and action statuses automatically the moment a tawk.to chat session ends.
🔍
Add comments without creating duplicate tasks
Append new tawk.to chat transcripts as comments to existing Hive actions rather than cluttering your workspace with duplicate entries.
📅
Manage follow-up workflows after chat closure
Trigger follow-up actions in Hive automatically whenever a customer service interaction or support ticket concludes in tawk.to.
🔌
Extend your workflow to team communication apps
Connect your Hive and tawk.to automation with Slack to broadcast real-time customer support updates directly to your team channels.
And much more...

Who is Hive + tawk.to integration for?

Customer support and operations teams depend on this integration to convert live chat conversations and customer tickets into trackable project execution tasks automatically.

Customer success managers
Customer success managers
Support team leads
Support team leads
Client service directors
Client service directors
Operations supervisors
Operations supervisors
Project coordinators
Project coordinators
Quality assurance analysts
Quality assurance analysts
📈
Customer success managers
You're reviewing client support trends in Hive but ticket statuses only update when someone manually exports logs, so your operational metrics are always outdated — with this integration, every new tawk.to ticket populates your workspace instantly and your metrics stay current.
Support team leads
You need to act fast on high-priority client inquiries, but you find out about urgent tawk.to chats hours after they close because of manual handoffs — automating both apps means every live conversation creates a tracked action in Hive the moment it starts and your team responds without delay.
🤝
Client service directors
You answer to stakeholders who want to see live progress reports, but your support chats live separately from your Hive project boards — connecting these apps means every customer ticket populates your project view automatically and stakeholders see transparent progress.
📊
Operations supervisors
The volume of daily customer inquiries is too high for anyone to keep up by hand, leading to missed follow-ups across your tools — this integration means every tawk.to conversation generates a structured Hive task instantly and your operational capacity expands without hiring.
⚙️
Project coordinators
You own the task execution phase and depend on customer support to hand over tickets, but details get lost between tawk.to and Hive — integrating these apps means every support ticket flows straight into your project board with complete context attached.
🗂️
Quality assurance analysts
You need a reliable history of customer interactions, but manual logging leaves major gaps in your Hive archives — automating both apps means every tawk.to transcript and ticket logs securely in your workspace and your historical records remain complete.
Our team

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Why choose Integrately to automate tawk.to + Hive

Build and manage your tawk.to + Hive automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + Hive with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Hive to tawk.to?
Frequently Asked Questions
You can connect Hive to tawk.to in 1 click using ready workflows on Integrately. Link your accounts, select a template, or ask Integrately AI to build the automation for you.
Can I automatically create a Hive action when a new tawk.to ticket is created?
Frequently Asked Questions
Can I connect Hive, tawk.to, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Hive and tawk.to?
Frequently Asked Questions
How does Hive handle actions and updates in this integration?
Frequently Asked Questions
Can I trigger workflows from tawk.to chat transcripts?
Frequently Asked Questions
Do I need coding skills to automate Hive and tawk.to?
Frequently Asked Questions
Is the Hive and tawk.to integration free?
Frequently Asked Questions
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