Zoho Desk + Hotmart Integration

Integrate Hotmart to Zoho Desk in one click, or tell Integrately AI how you want each order handled. Create support tickets, update customer contacts, notify your support team, and track purchases automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Zoho Desk
    Ticket is created in Zoho Desk Instant
  • Zoho Desk
    Ticket is updated in Zoho Desk Instant
  • Zoho Desk
    Account is created in Zoho Desk Instant
  • Zoho Desk
    Agent is created in Zoho Desk Instant
  • Zoho Desk
    Message is created in Zoho Desk Instant
  • Zoho Desk
    Comment is created in Zoho Desk Instant
  • Zoho Desk
    Contact is created in Zoho Desk Instant
  • Zoho Desk
    Attachment is added in Zoho Desk Instant
  • Hotmart
    Purchase is approved in Hotmart Instant
  • Hotmart
    Purchase is completed in Hotmart Instant
  • Hotmart
    Purchase overdue in Hotmart Instant
  • Hotmart
    Cart is abandoned (Producer Only) in Hotmart Instant
  • Hotmart
    Refund request is submitted in Hotmart Instant
  • Hotmart
    Purchase is refunded in Hotmart Instant
  • Hotmart
    Subscription is cancelled (Producer Only) in Hotmart Instant
  • Hotmart
    Purchase is cancelled in Hotmart Instant
  • Hotmart
    Awaiting payment in Hotmart Instant
  • Hotmart
    Purchase is expired in Hotmart Instant
  • Hotmart
    Chargeback is processed in Hotmart Instant
  • Hotmart
    Plan is changed in Hotmart Instant
Arrow Right
2.
  • Zoho Desk
    Create ticket in Zoho Desk
  • Zoho Desk
    Update ticket in Zoho Desk
  • Zoho Desk
    Search ticket in Zoho Desk
  • Zoho Desk
    Create contact in Zoho Desk
  • Zoho Desk
    Search contact in Zoho Desk
  • Zoho Desk
    Update contact in Zoho Desk
  • Zoho Desk
    Add attachment in Zoho Desk
  • Zoho Desk
    Add comment in Zoho Desk
  • Zoho Desk
    Create account in Zoho Desk
  • Zoho Desk
    Send email reply in Zoho Desk

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Ready WorkflowsReady Workflows   for Zoho Desk + Hotmart Integration

Capture purchases, create support tickets, update customer contacts, notify agents, and manage follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Hotmart + Zoho Desk flow

Extend your workflow with marketing, communication, and productivity tools once your core automation runs. Pick a combination and activate it in one click.

Zoho Desk
Hotmart
+
ShopifyShopify (4)
+
MailchimpMailchimp (4)
+
StripeStripe (4)
+
SlackSlack (4)
+
ZoomZoom (4)
+
Google DriveGoogle Drive (4)
H
Z
S
When a purchase is approved in Hotmart, create a ticket in Zoho Desk and add the customer in Shopify
Every approved Hotmart purchase instantly creates a Zoho Desk ticket and registers the customer in Shopify without manual data entry.
H
Z
S
When a subscription is cancelled in Hotmart, update the ticket in Zoho Desk and update the customer in Shopify
Cancelled Hotmart subscriptions immediately update support records in Zoho Desk and adjust customer status in Shopify.
H
Z
S
If a refund request is submitted in Hotmart, create a support ticket in Zoho Desk and add a refund tag in Shopify
Refund requests in Hotmart automatically open a Zoho Desk ticket and tag the corresponding customer in Shopify.
H
Z
S
Use Claude to summarise Hotmart purchase feedback, create a Zoho Desk ticket, and log the summary in Shopify
Claude analyses Hotmart purchase feedback before creating a Zoho Desk ticket and updating Shopify.

Supported triggers and actions for Zoho Desk and Hotmart

Mix and match to build the exact automation you need

Zoho Desk
Zoho Desk Triggers & Actions
Instant
Ticket is created in Zoho Desk
Triggers the automation when a new ticket is created
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Instant
Ticket is updated in Zoho Desk
Triggers the automation when a ticket is modified
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Instant
Account is created in Zoho Desk
Triggers the automation when a new account is created
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Instant
Agent is created in Zoho Desk
Triggers the automation when a new agent is created
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Instant
Message is created in Zoho Desk
Triggers the automation when a new message is created
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Instant
Comment is created in Zoho Desk
Triggers the automation when a new comment is created
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Instant
Contact is created in Zoho Desk
Triggers the automation when a new contact is created
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Instant
Attachment is added in Zoho Desk
Triggers the automation when a new attachment is added
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Create ticket in Zoho Desk
Generates a new ticket
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Update ticket in Zoho Desk
Updates ticket information
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Search ticket in Zoho Desk
Searches for a ticket
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Create contact in Zoho Desk
Adds a new contact to the database
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Search contact in Zoho Desk
Finds and retrieves contact information
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Update contact in Zoho Desk
Updates contact information with new details
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Add attachment in Zoho Desk
Adds an attachment to the selected item
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Add comment in Zoho Desk
Adds a comment to a record
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Create account in Zoho Desk
Generates a new account
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Send email reply in Zoho Desk
Sends an email reply
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Hotmart
Hotmart Triggers & Actions
Instant
Purchase is approved in Hotmart
Triggers the automation when any purchase is approved
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Instant
Purchase is completed in Hotmart
Triggers the automation when any purchase is successfully completed
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Instant
Purchase overdue in Hotmart
Triggers the automation when a purchase becomes overdue
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Instant
Cart is abandoned (Producer Only) in Hotmart
Triggers the automation when a cart is abandoned by a producer
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Instant
Refund request is submitted in Hotmart
Triggers the automation when a refund request is submitted
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Instant
Purchase is refunded in Hotmart
Triggers the automation when any purchase is refunded
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Instant
Subscription is cancelled (Producer Only) in Hotmart
Triggers the automation when a subscription is cancelled by the producer
Try it →
Instant
Purchase is cancelled in Hotmart
Triggers the automation when any purchase is cancelled
Try it →
Instant
Awaiting payment in Hotmart
Triggers the automation when a payment is pending or unpaid
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Instant
Purchase is expired in Hotmart
Triggers the automation when any purchase expires
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Instant
Chargeback is processed in Hotmart
Triggers the automation when a chargeback is processed
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Instant
Plan is changed in Hotmart
Triggers the automation when a plan is changed
Try it →
No action is available

What can you automate with Hotmart + Zoho Desk?

Streamline your customer support and ecommerce operations with powerful, automated workflows between Hotmart and Zoho Desk.

What you can automate?
🎫
Create support tickets from approved purchases
Automatically generate a new ticket in Zoho Desk the moment a purchase is approved in Hotmart. Ensure every new customer gets immediate attention from your support team.
📋
Capture every submitted buyer field
Map all available purchase details, custom form answers, and buyer notes from Hotmart into Zoho Desk custom fields. Keep your support records comprehensive and detailed.
🔔
Notify agents as soon as events happen
Trigger instant alerts and notifications in Zoho Desk or messaging tools whenever high-priority Hotmart events like refund requests or chargebacks occur.
🔀
Route workflows based on buyer plan or tier
Perform different actions depending on whether a customer purchases a basic plan or an enterprise package in Hotmart, routing tickets to specialised support queues.
🔄
Keep support records up to date automatically
Update existing Zoho Desk tickets or customer contacts seamlessly whenever a plan is changed or a subscription is modified in Hotmart.
👥
Prevent duplicate contacts and tickets
Search existing records in Zoho Desk before creating new entries, ensuring your customer database remains clean and free of duplicate profiles.
⚠️
Handle refunds, cancellations, and chargebacks
Automate response workflows for refund requests, subscription cancellations, and chargeback events processed in Hotmart by creating urgent review tickets in Zoho Desk.
🔌
Extend your workflow to external apps
Connect your Hotmart and Zoho Desk automation to Slack, Mailchimp, or Google Drive to share data across your entire tech stack in real time.
And much more...

Who is Hotmart + Zoho Desk integration for?

Connect Hotmart and Zoho Desk to eliminate manual data entry, streamline customer support ticketing, and keep your business records perfectly synchronised across platforms.

E-commerce store owners
E-commerce store owners
Customer support managers
Customer support managers
Course creators and vendors
Course creators and vendors
Operations leads
Operations leads
Client success specialists
Client success specialists
Finance and billing admins
Finance and billing admins
📈
E-commerce store owners
You're tracking daily orders and customer transactions in Hotmart, but your support team only finds out about payment issues hours later when customers email in — this integration means every new purchase and subscription event automatically generates a corresponding ticket in Zoho Desk so your team stays ahead.
🎧
Customer support managers
You manage incoming customer queries and complaints in Zoho Desk, but manual entry from sales platforms leads to delayed ticket creation and missing customer context — with this integration, support tickets are populated instantly with accurate buyer information the moment an order is approved.
💼
Course creators and vendors
You sell digital products and coaching programs through Hotmart, but keeping track of student onboarding and refund requests across tools slows down your operations — automating both apps means every refund request or plan change updates your support desk without manual copy-pasting.
📊
Operations leads
You handle high transaction volumes across your digital storefront, but manual record-keeping between checkout and helpdesk systems creates frequent data gaps — connecting these apps means every transaction status change is logged accurately in your helpdesk without missing a single order.
🤝
Client success specialists
You depend on upstream purchase data to initiate client onboarding and support follow-ups, but delays in handoffs leave new buyers waiting — this integration means new customer orders trigger support tasks instantly so your team can reach out right away.
🔍
Finance and billing admins
You need a reliable audit trail for chargebacks, refunds, and overdue payments, but chasing records across separate dashboards causes reconciliation errors — automating these apps means every financial event is recorded in your support and tracking systems immediately.
Our team

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Why choose Integrately to automate Zoho Desk + Hotmart

Build and manage your Zoho Desk + Hotmart automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho Desk + Hotmart with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Hotmart to Zoho Desk?
Frequently Asked Questions
You can connect Hotmart to Zoho Desk using 1-click automations on Integrately. Choose from 20 million+ templates or ask Integrately AI to build your custom workflow with Shopify, Slack, and 1,500+ other apps.
Can I automatically create a Zoho Desk ticket when a Hotmart purchase is approved?
Frequently Asked Questions
Can I connect Hotmart, Zoho Desk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Hotmart and Zoho Desk?
Frequently Asked Questions
How does Hotmart handle purchase data in this integration?
Frequently Asked Questions
How does Zoho Desk receive customer records from Hotmart?
Frequently Asked Questions
Do I need coding skills to automate Hotmart and Zoho Desk?
Frequently Asked Questions
Is the Hotmart and Zoho Desk integration free?
Frequently Asked Questions
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