Create HubSpot task from new Jira Software Cloud issue
Jira Software Cloud + HubSpot Integration
Jira Software Cloud + HubSpot Integration
Integrate HubSpot to Jira Software Cloud in one click, or tell Integrately AI how you want each ticket handled. Create issues, assign priorities, notify engineering leads, and track resolution progress automatically.
Free forever.Use premium features free for 14 days.1.
Issue is created in Jira Software Cloud- Issue is created(via JQL) in Jira Software Cloud
- Issue is updated in Jira Software Cloud
- Comment is added in Jira Software Cloud
Contact is created in a list in HubSpot- Contact is created in HubSpot
- Contact is updated in HubSpot
- Company is created in HubSpot
- Company is updated in HubSpot
- Deal is created in HubSpot
- Deal stage is changed in HubSpot
- Deal is updated in HubSpot
- Task is created in HubSpot
- Task is updated in HubSpot
- Task is marked as done in HubSpot
- Quote is created in HubSpot
- Quote is created or updated in HubSpot
- New Line item is created in HubSpot
- LineItem is created/updated in HubSpot
- Product is created in HubSpot
- Product is updated in HubSpot
- Form is submitted in HubSpot
- Email event is created in HubSpot
- Engagement is created in HubSpot
- Engagement is created/modified in HubSpot
- Blog post is created in HubSpot
- Blog tag is created in HubSpot
- Social media message is broadcasted in HubSpot
- Email subscription timeline is created in HubSpot
- Ticket is created in HubSpot
- Ticket is updated in HubSpot
- File is created/uploaded in HubSpot
- Form is created in HubSpot
2.
- Create issue in Jira Software Cloud
- Update issue in Jira Software Cloud
- Add watcher to issue in Jira Software Cloud
- Add comment to issue in Jira Software Cloud
- Search user in Jira Software Cloud
- Search issue by field in Jira Software Cloud
- Get comment by issue in Jira Software Cloud
- Add file to issue in Jira Software Cloud
- Get attachment by ID in Jira Software Cloud
- Associate contact with company in HubSpot
- Uninstall App in HubSpot
- Associate Deal with Contact in HubSpot
- Associate Deal with Company in HubSpot
- Associate engagement with related object in HubSpot
- Remove email subscription in HubSpot
- Create contact in HubSpot
- Update contact in HubSpot
- Add contact to a list in HubSpot
- Remove contact from list in HubSpot
- Create or Update contact in HubSpot
- Get contact by id in HubSpot
- Archive contact in HubSpot
- Create company in HubSpot
- Update company in HubSpot
- Get company by id in HubSpot
- Archive company in HubSpot
- Create deal in HubSpot
- Update deal in HubSpot
- Get deal by id in HubSpot
- Archive deal in HubSpot
- Create task in HubSpot
- Update task in HubSpot
- Mark task as completed in HubSpot
- Archive task in HubSpot
- Create note in HubSpot
- Add note to contact in HubSpot
- Add note to deal in HubSpot
- Upload file in HubSpot
- Create engagement in HubSpot
- Create blog post in HubSpot
- Create blog tag in HubSpot
- Get quote by id in HubSpot
- Create line-item in HubSpot
- Update line-item in HubSpot
- Get line-item by id in HubSpot
- Archive line-item in HubSpot
- Create ticket in HubSpot
- Update ticket in HubSpot
- Get ticket by id in HubSpot
- Archive ticket in HubSpot
- Get associated records in HubSpot
- Get deal associated records in HubSpot
- Associate task with contact in HubSpot
- Associate ticket to related object in HubSpot
- Associate deal with line item in HubSpot
- Remove Association in HubSpot
- Create form submission in HubSpot
- Create social media message in HubSpot
- Add contact to workflow in HubSpot
- Retrieve signed URL for file in HubSpot
- Create product in HubSpot
- Update product in HubSpot
- Get product by id in HubSpot
- Archive product in HubSpot
- Get owner by Id in HubSpot
- Get form by id in HubSpot
- Get owner by Email in HubSpot
- Get pipeline stage details in HubSpot
- Search contact in HubSpot
- Search contact by email in HubSpot
- Search company in HubSpot
- Search company by name in HubSpot
- Search company by domain in HubSpot
- Search company by website in HubSpot
- Search deal in HubSpot
- Search deal by name in HubSpot
- Search task by title in HubSpot
- Search blog by name in HubSpot
- Search tickets in HubSpot
- Search products in HubSpot
- Search line items in HubSpot
- Search blog tag in HubSpot
Trusted by experts at...
Ready Workflows for HubSpot + Jira Software Cloud Integration
Track bug reports, update task statuses, alert engineering teams, and sync support tickets, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your HubSpot + Jira Software Cloud flow
Customer support ticketing escalations require notifying engineering leads and updating team documentation. Pick a combination and activate it in one click.
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Zendesk (4)
Zendesk (4) +
Slack (4)
Slack (4) +
GitHub (3)
GitHub (3) +
Google Drive (3)
Google Drive (3) +
Notion (3)
Notion (3) +
Confluence (3)
Confluence (3) H
Z
J
Create a Zendesk ticket when a HubSpot ticket is created, and log a Jira Software Cloud issue
Every new HubSpot support ticket instantly creates a Zendesk ticket and a Jira Software Cloud issue, eliminating manual handoffs between teams.
Z
H
J
When a Zendesk ticket is updated, update the HubSpot ticket and add a comment in Jira Software Cloud
Keep HubSpot and Jira Software Cloud updated automatically whenever support modifies a ticket in Zendesk.
Z
J
H
If a Zendesk ticket is marked urgent, create a high-priority Jira Software Cloud issue and update HubSpot
Urgent Zendesk tickets automatically trigger high-priority Jira Software Cloud issues and update HubSpot records instantly.
Z
H
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Use Claude to summarise Zendesk support tickets, create a HubSpot task, and log a Jira Software Cloud issue
Claude summarises incoming Zendesk tickets before creating a HubSpot task and a Jira Software Cloud issue.
Supported triggers and actions for Jira Software Cloud and HubSpot
Mix and match to build the exact automation you need
Jira Software Cloud Triggers & Actions
Issue is created(via JQL) in Jira Software Cloud
Triggers the automation when a new issue is created via JQL
Try it → HubSpot Triggers & Actions
Task is marked as done in HubSpot
Triggers the automation when a task is marked as completed.
Try it → Quote is created or updated in HubSpot
Triggers the automation when a quote is created or updated
Try it → LineItem is created/updated in HubSpot
Triggers the automation when a LineItem is added or updated
Try it → Engagement is created in HubSpot
Triggers the automation when any type of engagement is created
Try it → Engagement is created/modified in HubSpot
Triggers the automation when any contact activity is created or updated
Try it → Social media message is broadcasted in HubSpot
Triggers the automation when a social media message is broadcasted
Try it → Email subscription timeline is created in HubSpot
Triggers the automation when tracking is initiated for a contact's email subscription activities
Try it → File is created/uploaded in HubSpot
Triggers the automation when a particular action in the workflow fails
Try it → What can you automate with HubSpot + Jira Software Cloud?
Turn customer support tickets into development issues, update statuses across platforms, and keep your engineering and success teams perfectly aligned.
🔄
Turn support tickets into developer issues instantly
Create a Jira Software Cloud issue automatically the moment a new ticket is submitted in HubSpot. Eliminate manual handoffs and ensure your engineering team never misses a bug report.
📎
Capture every submitted ticket field and attachment
Map custom HubSpot ticket fields, descriptions, and uploaded files directly into your Jira Software Cloud issues. Give developers all the context they need on the very first try.
🔔
Notify engineering leads the moment bugs arrive
Send instant alerts to your team whenever a high-priority ticket is logged in HubSpot and converted into a Jira Software Cloud issue. Keep response times short and accountable.
🔀
Route issues based on submitted ticket criteria
Send enterprise tickets to priority development queues and standard tickets to regular backlogs automatically based on fields submitted in your HubSpot forms.
🔄
Keep destinations updated as ticket statuses change
Reflect status updates across both platforms automatically so support staff and developers always view the exact same progress without manual check-ins.
🛡️
Add or update records instead of creating duplicates
Match existing HubSpot records against Jira Software Cloud issues to update active tasks rather than generating redundant entries in your backlog.
✅
Handle later status changes like resolved or closed
Automatically resolve HubSpot tickets when corresponding Jira Software Cloud issues are marked done by developers. Keep customer communication flowing seamlessly.
💬
Extend your workflow to team messaging channels
Connect your HubSpot and Jira Software Cloud flow to Slack so your entire engineering and support department hears about critical ticket updates in real time.
And much more...
Who is HubSpot + Jira Software Cloud integration for?
Customer success managers and engineering leads tracking bug reports and support escalations save hours of manual coordination and prevent critical issues from slipping through the cracks.
Customer success managers
Engineering leads
Account executives
Technical support managers
Software developers
Quality assurance leads
📈
Customer success managers
You're reporting on customer bug resolutions but your engineering status board only updates when someone manually messages you, so the metrics you present to leadership are always outdated — with this integration, every support ticket status syncs instantly and your reports stay current.
⚡
Engineering leads
You need to act fast on critical customer issues, but support tickets sitting in HubSpot reach your backlog hours too late, delaying urgent development work — this integration means every critical ticket creates a Jira Software Cloud issue instantly so your team starts debugging right away.
🤝
Account executives
You answer to key clients who want real-time visibility into their reported bugs, but checking Jira for status updates takes away from selling — automating both apps means client tickets automatically generate developer tasks and keep stakeholders informed without manual status checks.
📊
Technical support managers
The volume of inbound bug reports is too high for your team to log in Jira Software Cloud by hand, leading to missed escalations and frustrated clients — connecting these apps means every submitted ticket flows straight into development without manual data entry.
🛠️
Software developers
You depend on customer success teams to hand over complete reproduction steps, but missing ticket details stall your debugging process — this integration means every support ticket arrives in your tracker with all attached files and context intact.
📋
Quality assurance leads
You need a reliable audit history of every reported bug from customer intake to code deployment, but tracking issues across separate tools leaves frustrating data gaps — with this integration, you maintain a seamless, unbroken record from HubSpot to Jira Software Cloud.
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Frequently Asked Questions
How do I connect HubSpot to Jira Software Cloud?
You can connect HubSpot to Jira Software Cloud in 1 click using ready templates or by asking Integrately AI to build your workflow. It links support ticketing with engineering tracking alongside tools like Slack, Zendesk, and GitHub.
Can I automatically create a Jira Software Cloud issue when a support ticket is created in HubSpot?
Can I connect HubSpot, Jira Software Cloud, and Slack?
What is a good Zapier alternative for HubSpot and Jira Software Cloud?
How do HubSpot tickets trigger Jira Software Cloud issues?
Can I update HubSpot tickets when Jira Software Cloud issues are resolved?
Do I need coding skills to automate HubSpot and Jira Software Cloud?
Is the HubSpot and Jira Software Cloud integration free?
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