Microsoft Dynamics 365 CRM + iContact Integration

Integrate iContact to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each contact handled. Add contacts to lists, update CRM records, send targeted campaigns, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • iContact
    Campaign is created in iContact
  • iContact
    Message is created in iContact
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • iContact
    Send HTML message in iContact
  • iContact
    Create list in iContact
  • iContact
    Create or update contact in iContact
  • iContact
    Search contact in iContact
  • iContact
    Update contact in iContact
  • iContact
    Subscribe contact to list in iContact
  • iContact
    Unsubscribe contact from list in iContact
  • iContact
    Create sender property in iContact

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Ready Workflows Ready Workflows for iContact + Microsoft Dynamics 365 CRM Integration

Add contacts to lists, update customer details, send newsletters, alert your sales team, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your iContact + Microsoft Dynamics 365 CRM flow

Sync customer data with spreadsheets, marketing tools, and communication platforms to keep your entire business aligned. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
iContact
+
Microsoft ExcelMicrosoft Excel (3)
+
MailchimpMailchimp (3)
+
Microsoft OutlookMicrosoft Outlook (3)
+
SlackSlack (3)
+
ZoomZoom (3)
+
Google DriveGoogle Drive (3)
M
I
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Add every new Microsoft Dynamics 365 CRM contact to your iContact list, and log the details in Microsoft Excel
New Microsoft Dynamics 365 CRM contacts appear in your iContact list and Microsoft Excel spreadsheet instantly, eliminating manual data entry.
M
I
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When a Microsoft Dynamics 365 CRM contact is updated, update the contact in iContact and log the change in Microsoft Excel
Contact updates in Microsoft Dynamics 365 CRM sync automatically to iContact and Microsoft Excel without manual exporting.
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When a sales order is created in Microsoft Dynamics 365 CRM, create a contact in iContact and log the order in Microsoft Excel
New sales orders in Microsoft Dynamics 365 CRM automatically register the buyer in iContact and log the row in Microsoft Excel.

Supported triggers and actions for Microsoft Dynamics 365 CRM and iContact

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
Try it →
Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
Try it →
Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
Try it →
iContact
iContact Triggers & Actions
Campaign is created in iContact
Triggers the automation when a new campaign is created
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Message is created in iContact
Triggers the automation when a new message is created
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Send HTML message in iContact
Sends an html message
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Create list in iContact
Generates a new list
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Create or update contact in iContact
Adds or update contact information
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Search contact in iContact
Finds and retrieves contact information
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Update contact in iContact
Updates contact information with new details
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Subscribe contact to list in iContact
Subscribes a contact to a list
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Unsubscribe contact from list in iContact
Removes a contact from a email list
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Create sender property in iContact
Creates a new sender property
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What can you automate with iContact + Microsoft Dynamics 365 CRM?

Streamline your customer data management by connecting Microsoft Dynamics 365 CRM events directly to your iContact email workflows.

What you can automate?
🔄
Sync new CRM contacts to your email lists
Automatically subscribe new Microsoft Dynamics 365 CRM contacts to your iContact lists the moment they are created in your sales system. Eliminate manual exports and keep your audience databases perfectly synchronized.
📋
Capture every submitted field and detail
Map complete customer profiles including names, company details, and custom attributes from Microsoft Dynamics 365 CRM directly into iContact subscriber records. Ensure your email campaigns have access to rich context.
🔔
Alert your team instantly on new events
Notify your sales or support staff the moment a contact or sales order is created in Microsoft Dynamics 365 CRM. Keep your entire organization informed and ready to take immediate action.
🔀
Route subscribers based on submitted criteria
Send contacts to specific iContact lists or trigger tailored email campaigns depending on account tiers or sales order details received from Microsoft Dynamics 365 CRM.
🔄
Keep subscriber data up to date automatically
Ensure that whenever a contact record or account is modified in Microsoft Dynamics 365 CRM, the corresponding iContact profile updates immediately without manual oversight.
🔍
Search and update existing contacts
Prevent duplicate entries by searching for existing records in iContact before creating or updating contact details based on Microsoft Dynamics 365 CRM triggers.
⚙️
Manage subscriptions on status changes
Automatically unsubscribe contacts from iContact lists when support cases or cancellations occur in Microsoft Dynamics 365 CRM. Keep your email hygiene immaculate.
💬
Extend workflows to team communication apps
Connect your core iContact and Microsoft Dynamics 365 CRM flow with Slack to broadcast important customer events directly to your internal channels in real time.
And much more...

Who is iContact + Microsoft Dynamics 365 CRM integration for?

Connecting iContact and Microsoft Dynamics 365 CRM eliminates manual list management and keeps customer records accurate across sales and marketing teams.

Marketing directors
Marketing directors
Sales representatives
Sales representatives
Client success managers
Client success managers
Operations coordinators
Operations coordinators
Lead generation specialists
Lead generation specialists
CRM administrators
CRM administrators
📈
Marketing directors
You're exporting contact lists manually between your CRM and newsletter tools, but the subscriber counts you're reporting on are always a few hours out of date — with this integration, every new contact syncs instantly and your campaign lists stay current.
Sales representatives
You need to follow up with new leads the moment they engage, but you find out about submissions long after the opportunity has gone cold — this integration means every new CRM record triggers immediate list subscriptions and team alerts.
🤝
Client success managers
You answer to key accounts who expect their profile details and subscriptions to match across every touchpoint, but manual updates lead to embarrassing gaps — automating both apps means customer data stays perfectly aligned.
📊
Operations coordinators
The volume of new customer orders and support cases is too high for anyone to keep up with by hand, leading to missed list updates — connecting these apps means routine contact management runs without manual intervention.
🔄
Lead generation specialists
You own the initial acquisition phase and depend on downstream teams to hand over campaign lists, but communication bottlenecks stall your pipeline — this integration means contact data flows instantly from CRM events to email lists.
🛡️
CRM administrators
You need a reliable history of all customer interactions and list subscriptions, but manual data entry leaves constant errors in your database — automating this workflow means your customer records remain pristine and complete.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + iContact

Build and manage your Microsoft Dynamics 365 CRM + iContact automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + iContact with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Connect Accounts
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Frequently Asked Questions

How do I connect iContact to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect iContact to Microsoft Dynamics 365 CRM in one click using ready templates on Integrately, or ask Integrately AI to build your workflow. It also integrates seamlessly with Microsoft Excel, Mailchimp, Slack, and 1,500+ other apps.
Can I automatically sync new Microsoft Dynamics 365 CRM contacts to my iContact lists?
Frequently Asked Questions
Can I connect iContact, Microsoft Dynamics 365 CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for iContact and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How are contact updates handled between iContact and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can sales orders trigger updates in iContact?
Frequently Asked Questions
Do I need coding skills to automate iContact and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Is the iContact and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
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Microsoft Dynamics 365 CRM
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