Integrate iContact to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each contact handled. Add contacts to lists, update CRM records, send targeted campaigns, and trigger follow-ups automatically.
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your iContact + Microsoft Dynamics 365 CRM flow
Sync customer data with spreadsheets, marketing tools, and communication platforms to keep your entire business aligned. Pick a combination and activate it in one click.
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Microsoft Excel (3)
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Mailchimp (3)
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Microsoft Outlook (3)
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Slack (3)
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Zoom (3)
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Google Drive (3)
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Add every new Microsoft Dynamics 365 CRM contact to your iContact list, and log the details in Microsoft Excel
New Microsoft Dynamics 365 CRM contacts appear in your iContact list and Microsoft Excel spreadsheet instantly, eliminating manual data entry.
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When a Microsoft Dynamics 365 CRM contact is updated, update the contact in iContact and log the change in Microsoft Excel
Contact updates in Microsoft Dynamics 365 CRM sync automatically to iContact and Microsoft Excel without manual exporting.
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When a sales order is created in Microsoft Dynamics 365 CRM, create a contact in iContact and log the order in Microsoft Excel
New sales orders in Microsoft Dynamics 365 CRM automatically register the buyer in iContact and log the row in Microsoft Excel.
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Add every new Microsoft Dynamics 365 CRM contact to your iContact list, and sync the subscriber to Mailchimp
New Microsoft Dynamics 365 CRM contacts sync to both iContact and Mailchimp instantly, ensuring broad campaign reach.
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When a Microsoft Dynamics 365 CRM contact is updated, update the contact in iContact and update the subscriber in Mailchimp
Contact detail updates in Microsoft Dynamics 365 CRM propagate across iContact and Mailchimp automatically.
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When an account is created in Microsoft Dynamics 365 CRM, create a list in iContact and add a tag in Mailchimp
New accounts in Microsoft Dynamics 365 CRM establish a dedicated iContact list and tag subscribers in Mailchimp.
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Add every new Microsoft Dynamics 365 CRM contact to your iContact list, and send a notification email in Microsoft Outlook
New Microsoft Dynamics 365 CRM contacts join your iContact list while Microsoft Outlook notifies your team instantly.
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When a sales order is created in Microsoft Dynamics 365 CRM, create or update the contact in iContact and send an order confirmation in Microsoft Outlook
New sales orders register contacts in iContact and dispatch confirmation emails via Microsoft Outlook automatically.
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When a case is created in Microsoft Dynamics 365 CRM, unsubscribe the contact from iContact and send a support alert in Microsoft Outlook
New support cases in Microsoft Dynamics 365 CRM pause marketing emails via iContact and alert support staff in Microsoft Outlook.
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Add every new Microsoft Dynamics 365 CRM contact to your iContact list, and notify your sales channel in Slack
New Microsoft Dynamics 365 CRM contacts sync to your iContact list while Slack alerts your sales team immediately.
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When an opportunity is created in Microsoft Dynamics 365 CRM, create a list in iContact and post a deal alert in Slack
New opportunities in Microsoft Dynamics 365 CRM trigger a dedicated iContact list and announce the deal in Slack.
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When a sales order is created in Microsoft Dynamics 365 CRM, create or update the contact in iContact and announce the order in Slack
New sales orders register contacts in iContact and broadcast the revenue event in Slack automatically.
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Add every new Microsoft Dynamics 365 CRM contact to your iContact list, and register the contact for an upcoming Zoom webinar
New Microsoft Dynamics 365 CRM contacts join your iContact list and get registered for Zoom webinars automatically.
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When an opportunity is created in Microsoft Dynamics 365 CRM, create a contact in iContact and schedule a Zoom meeting
New sales opportunities in Microsoft Dynamics 365 CRM add contacts to iContact and set up Zoom consultation calls.
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When a contact is updated in Microsoft Dynamics 365 CRM, update the contact in iContact and update the Zoom registrant
Contact detail updates in Microsoft Dynamics 365 CRM propagate to iContact and Zoom registrant records instantly.
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Add every new Microsoft Dynamics 365 CRM contact to your iContact list, and save the contact summary file in Google Drive
New Microsoft Dynamics 365 CRM contacts sync to iContact while contact summary documents are archived in Google Drive.
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When a sales order is created in Microsoft Dynamics 365 CRM, create or update the contact in iContact and save the invoice in Google Drive
New sales orders register contacts in iContact and store corresponding invoice files in Google Drive automatically.
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When a case is created in Microsoft Dynamics 365 CRM, unsubscribe the contact from iContact and save the case report in Google Drive
New support cases pause iContact marketing subscriptions and archive case documentation in Google Drive.
Supported triggers and actions for Microsoft Dynamics 365 CRM and iContact
Mix and match to build the exact automation you need
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
Automatically subscribe new Microsoft Dynamics 365 CRM contacts to your iContact lists the moment they are created in your sales system. Eliminate manual exports and keep your audience databases perfectly synchronized.
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Capture every submitted field and detail
Map complete customer profiles including names, company details, and custom attributes from Microsoft Dynamics 365 CRM directly into iContact subscriber records. Ensure your email campaigns have access to rich context.
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Alert your team instantly on new events
Notify your sales or support staff the moment a contact or sales order is created in Microsoft Dynamics 365 CRM. Keep your entire organization informed and ready to take immediate action.
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Route subscribers based on submitted criteria
Send contacts to specific iContact lists or trigger tailored email campaigns depending on account tiers or sales order details received from Microsoft Dynamics 365 CRM.
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Keep subscriber data up to date automatically
Ensure that whenever a contact record or account is modified in Microsoft Dynamics 365 CRM, the corresponding iContact profile updates immediately without manual oversight.
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Search and update existing contacts
Prevent duplicate entries by searching for existing records in iContact before creating or updating contact details based on Microsoft Dynamics 365 CRM triggers.
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Manage subscriptions on status changes
Automatically unsubscribe contacts from iContact lists when support cases or cancellations occur in Microsoft Dynamics 365 CRM. Keep your email hygiene immaculate.
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Extend workflows to team communication apps
Connect your core iContact and Microsoft Dynamics 365 CRM flow with Slack to broadcast important customer events directly to your internal channels in real time.
And much more...
Who is iContact + Microsoft Dynamics 365 CRM integration for?
Connecting iContact and Microsoft Dynamics 365 CRM eliminates manual list management and keeps customer records accurate across sales and marketing teams.
Marketing directors
Sales representatives
Client success managers
Operations coordinators
Lead generation specialists
CRM administrators
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Marketing directors
You're exporting contact lists manually between your CRM and newsletter tools, but the subscriber counts you're reporting on are always a few hours out of date — with this integration, every new contact syncs instantly and your campaign lists stay current.
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Sales representatives
You need to follow up with new leads the moment they engage, but you find out about submissions long after the opportunity has gone cold — this integration means every new CRM record triggers immediate list subscriptions and team alerts.
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Client success managers
You answer to key accounts who expect their profile details and subscriptions to match across every touchpoint, but manual updates lead to embarrassing gaps — automating both apps means customer data stays perfectly aligned.
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Operations coordinators
The volume of new customer orders and support cases is too high for anyone to keep up with by hand, leading to missed list updates — connecting these apps means routine contact management runs without manual intervention.
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Lead generation specialists
You own the initial acquisition phase and depend on downstream teams to hand over campaign lists, but communication bottlenecks stall your pipeline — this integration means contact data flows instantly from CRM events to email lists.
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CRM administrators
You need a reliable history of all customer interactions and list subscriptions, but manual data entry leaves constant errors in your database — automating this workflow means your customer records remain pristine and complete.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Microsoft Dynamics 365 CRM + iContact
Build and manage your Microsoft Dynamics 365 CRM + iContact automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + iContact with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How do I connect iContact to Microsoft Dynamics 365 CRM?
You can connect iContact to Microsoft Dynamics 365 CRM in one click using ready templates on Integrately, or ask Integrately AI to build your workflow. It also integrates seamlessly with Microsoft Excel, Mailchimp, Slack, and 1,500+ other apps.
Can I automatically sync new Microsoft Dynamics 365 CRM contacts to my iContact lists?
You can sync new contacts automatically by activating a ready automation template or letting Integrately AI configure the exact workflow for your team.
Can I connect iContact, Microsoft Dynamics 365 CRM, and Slack?
You can connect all three apps together to sync your contacts and notify your team channels instantly. It also supports Microsoft Excel, Mailchimp, and 1,500+ other apps.
What is a good Zapier alternative for iContact and Microsoft Dynamics 365 CRM?