Infinity + Twilio Integration

Integrate Infinity to Twilio in one click, or tell Integrately AI how you want each item handled. Create items, send SMS notifications, update project records, and trigger team follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Infinity
    Item is created in Infinity Instant
  • Infinity
    Item is updated in Infinity Instant
  • Infinity
    Folder is created in Infinity
  • Infinity
    Comment is created in Infinity Instant
  • Infinity
    Comment is updated in Infinity Instant
  • Infinity
    Board is created in Infinity
  • Infinity
    Member is created in Infinity
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
Arrow Right
2.
  • Infinity
    Create item in Infinity
  • Infinity
    Update item in Infinity
  • Infinity
    Search item in Infinity
  • Infinity
    Create folder in Infinity
  • Infinity
    Search folder in Infinity
  • Infinity
    Search member in Infinity
  • Infinity
    Search board in Infinity
  • Infinity
    Create comment in Infinity
  • Infinity
    Get item by ID in Infinity
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Infinity + Twilio Integration

Create project items, send SMS alerts, update logs, and trigger team notifications, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your Infinity + Twilio flow

Connect your project data to CRMs, messaging platforms, and spreadsheets once your core automation finishes. Pick a combination and activate it in one click.

Infinity
Twilio
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SlackSlack (4)
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AsanaAsana (4)
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Google SheetsGoogle Sheets (4)
+
CalendlyCalendly (4)
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StripeStripe (4)
+
GmailGmail (4)
I
T
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Add Infinity items to Twilio and notify your team instantly on Slack
Every new Infinity item triggers a Twilio SMS and alerts your team in Slack, keeping communication aligned across platforms.
T
I
S
Turn incoming Twilio messages into Infinity items and notify Slack
Incoming Twilio messages become actionable Infinity items instantly while updating your Slack channel.
I
T
S
When an Infinity item is updated, send a Twilio SMS and post in Slack
Item updates in Infinity trigger client SMS notifications and team alerts on Slack automatically.
I
C
T
S
Use Claude to summarise Infinity item comments, send a Twilio SMS, and post in Slack
Claude analyses Infinity comments, triggers a Twilio SMS, and posts a clean brief in Slack.

Supported triggers and actions for Infinity and Twilio

Mix and match to build the exact automation you need

Infinity
Infinity Triggers & Actions
Instant
Item is created in Infinity
Triggers the automation when a new item is created
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Instant
Item is updated in Infinity
Triggers the automation when an item is modified
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Folder is created in Infinity
Triggers the automation when a new folder is created
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Instant
Comment is created in Infinity
Triggers the automation when a new comment is created
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Instant
Comment is updated in Infinity
Triggers the automation when a comment is updated
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Board is created in Infinity
Triggers the automation when a new board is created
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Member is created in Infinity
Triggers the automation when a new member is added
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Create item in Infinity
Generates a new item
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Update item in Infinity
Updates an item with new information
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Search item in Infinity
Locates and retrieves particular item information
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Create folder in Infinity
Creates a new folder in the designated location
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Search folder in Infinity
Searches for a folder
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Search member in Infinity
Searches for a member with
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Search board in Infinity
Searches for a board
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Create comment in Infinity
Generates a new comment
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Get item by ID in Infinity
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Get message media by id in Twilio
Try it →
Get message medias in Twilio
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Infinity + Twilio?

Connect your project planning workspace to cloud communications and run your workflows on autopilot.

What you can automate?
Trigger Twilio SMS from Infinity items
Automatically send text messages to clients or team members whenever a new item is created in your Infinity project boards.
📝
Capture every submitted comment field
Map available Infinity comment details into separate telephony fields instead of copying text manually, ensuring complete context.
🔔
Notify the right person immediately
Send instant Twilio alerts the moment critical items are created or updated in Infinity so stakeholders never miss an update.
🔀
Route workflows based on item priority
Send urgent SMS messages for high-priority Infinity items while routing standard updates to regular communication channels.
🔄
Keep project records continuously updated
Reflect Twilio call statuses and message logs directly inside your Infinity items without manual data entry.
🔍
Search and update existing records
Look up existing project items in Infinity and update them when a corresponding Twilio event or call finishes.
📞
Handle call completions and transcriptions
Create Infinity items automatically whenever a Twilio call finishes or a new recording transcription becomes available.
🌐
Extend workflows to Slack
Connect your Infinity and Twilio automation to Slack so your internal team gets notified whenever a client SMS is sent.
And much more...

Who is Infinity + Twilio integration for?

Project managers, customer success leads, and remote teams eliminate manual copy-pasting and missed communication gaps between their project boards and cloud telephony.

Data analysts and reporting leads
Data analysts and reporting leads
Customer support managers
Customer support managers
Client account managers
Client account managers
Operations directors
Operations directors
Project coordinators
Project coordinators
Compliance officers
Compliance officers
📈
Data analysts and reporting leads
You're tracking project metrics across Infinity boards but your communication logs only update when someone manually exports records, so the numbers you're reporting against are always hours behind — this integration means every new communication lands instantly and your tracking stays current.
Customer support managers
You need to act fast on incoming client issues, but tickets logged in Infinity sit unnoticed until someone checks the board manually — this integration means every support request triggers immediate team alerts and customer replies.
🤝
Client account managers
You answer to outside stakeholders who expect real-time visibility into project status, but manual progress updates take hours to compile — automating both apps means your clients receive instant SMS updates the moment milestones are completed.
📊
Operations directors
The volume of daily project tasks and communications is too high for anyone to keep up by hand without dropping vital follow-ups — this integration means high-frequency task creation and telephony logging run seamlessly without human bottlenecks.
⚙️
Project coordinators
You own the execution phase and depend on upstream team members to hand over project items before you can begin your work — connecting these apps means every new project item flows straight into your active task queue instantly.
🗂️
Compliance officers
You need a reliable audit history of all project changes and client communications, but manual logging leaves glaring gaps in your records — automating both apps means every interaction is captured and timestamped accurately.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Infinity + Twilio

Build and manage your Infinity + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Infinity + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Infinity to Twilio?
Frequently Asked Questions
You can connect Infinity and Twilio in one click using pre-built templates or Integrately AI. Set up your workflow alongside Slack, Asana, and Google Sheets without any coding.
Can I automatically send a Twilio SMS when an Infinity item is created?
Frequently Asked Questions
Can I connect Infinity, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Infinity and Twilio?
Frequently Asked Questions
How does Infinity handle data passed to Twilio?
Frequently Asked Questions
Can I trigger Infinity items from incoming Twilio messages?
Frequently Asked Questions
Do I need coding skills to automate Infinity and Twilio?
Frequently Asked Questions
Is the Infinity and Twilio integration free?
Frequently Asked Questions
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You Can Also Connect Infinity or Twilio With 1500+ Other Apps

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Twilio
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Sync Twilio with CRM, customer support, and marketing platforms to manage communications across channels.
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