Intercom + JustCall Integration

Integrate Intercom to JustCall in one click, or tell Integrately AI how you want each user handled. Create contacts, log call details, update user profiles, and send text messages automatically.

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1.
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • JustCall
    Contact is created in JustCall
  • JustCall
    Text is sent or received in JustCall Instant
  • JustCall
    Call details are updated in JustCall Instant
  • JustCall
    Call is completed in JustCall Instant
  • JustCall
    Appointment is created in JustCall Instant
  • JustCall
    Voicemail is created in JustCall Instant
Arrow Right
2.
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search company in Intercom
  • Intercom
    Search lead in Intercom
  • JustCall
    Add contact to SalesDialer campaign in JustCall
  • JustCall
    Remove contact from SalesDialer campaign in JustCall
  • JustCall
    Get campaign contacts by campaign id in JustCall
  • JustCall
    Update contact in JustCall
  • JustCall
    Create contact in JustCall
  • JustCall
    Search contact in JustCall
  • JustCall
    Send text message in JustCall
  • JustCall
    Schedule text message in JustCall
  • JustCall
    Send multimedia text message in JustCall
  • JustCall
    Check for text replies in JustCall

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Ready WorkflowsReady Workflows   for Intercom + JustCall Integration

Capture new users, log calls, update contact details, alert your team, and send follow-up texts, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Intercom + JustCall flow

Sync customer data with your CRM, alert teams on messaging apps, and log records in spreadsheets. Pick a combination and activate it in one click.

Intercom
JustCall
+
HubspotHubspot (8)
+
SlackSlack (8)
+
Google SheetsGoogle Sheets (8)
+
CalendlyCalendly (8)
+
StripeStripe (8)
+
GmailGmail (8)
I
J
H
Add every new Intercom user to JustCall, and create a contact in HubSpot
New Intercom users are added to JustCall and HubSpot instantly, ensuring customer data is synchronized across platforms.
J
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Create a HubSpot task whenever a text is sent or received in JustCall regarding an Intercom user
Text interactions in JustCall automatically generate follow-up tasks in HubSpot for your team.
J
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H
When a JustCall call is completed, update the Intercom user and update the contact in HubSpot
Completed calls in JustCall instantly update user profiles in Intercom and contact details in HubSpot.
J
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H
Create a HubSpot deal for every new appointment created in JustCall after an Intercom chat
New appointments in JustCall automatically create tracked deals in HubSpot to monitor your sales pipeline.
I
J
H
If a new Intercom user is created with a company domain, add them to JustCall and create a company record in HubSpot
New company users in Intercom automatically generate JustCall contacts and HubSpot company records.
I
J
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When an Intercom conversation is closed, update the JustCall contact and update the HubSpot deal stage
Closed Intercom conversations trigger contact updates in JustCall and advance deal stages in HubSpot.
I
J
H
Use Claude to analyse every new Intercom user message. If high intent, create a JustCall contact and add a HubSpot contact
Claude evaluates incoming Intercom messages, creating JustCall contacts and HubSpot records for high-intent leads.
I
J
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Turn every new Intercom lead into a JustCall contact, create the contact in HubSpot, and notify your team in Slack
New Intercom leads trigger contact creation in JustCall and HubSpot, followed by a team alert on Slack.

Supported triggers and actions for Intercom and JustCall

Mix and match to build the exact automation you need

Intercom
Intercom Triggers & Actions
Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Create user in Intercom
Generates a new user account
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Search user in Intercom
Searches for a user
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Create event in Intercom
Adds a new contact to the contact list
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Search company in Intercom
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Search lead in Intercom
Retrieves information for a particular lead
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JustCall
JustCall Triggers & Actions
Contact is created in JustCall
Triggers the automation when a new contact is created
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Instant
Text is sent or received in JustCall
Triggers the automation when a text is sent or received
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Instant
Call details are updated in JustCall
Triggers the automation when call details are updated
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Instant
Call is completed in JustCall
Triggers the automation when a call is completed
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Instant
Appointment is created in JustCall
Triggers the automation when a new appointment is created
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Instant
Voicemail is created in JustCall
Triggers the automation when a voicemail is created
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Add contact to SalesDialer campaign in JustCall
Adds a contact to a sales outreach campaign for efficient follow-up and communication
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Remove contact from SalesDialer campaign in JustCall
Removes a contact from a salesdialer campaign
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Get campaign contacts by campaign id in JustCall
Retrieves all contacts associated using the campaign id
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Update contact in JustCall
Updates contact information with new details
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Create contact in JustCall
Adds a new contact to the database
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Search contact in JustCall
Finds and retrieves contact information
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Send text message in JustCall
Sends a text message
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Schedule text message in JustCall
Schedules a text message
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Send multimedia text message in JustCall
Sends a multimedia text message
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Check for text replies in JustCall
Check for any text replies received
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What can you automate with Intercom + JustCall?

Streamline your support and sales workflows by connecting customer communications with automated calling and record updates.

What you can automate?
📞
Create a JustCall contact from every new Intercom user automatically
Turn every Intercom user into a JustCall contact instantly. Eliminate manual data entry and ensure your communication platform always has up-to-date customer details.
📋
Capture every submitted contact detail and custom field
Map all available information from Intercom chats directly into JustCall and your connected tools. Keep comprehensive records for every customer interaction.
🔔
Alert your team the moment a call is completed
Send instant notifications to your team when a JustCall call finishes or a voicemail is created. Keep everyone informed without checking multiple dashboards.
🔀
Route communications based on user tags or attributes
Trigger different workflows depending on whether an Intercom user is tagged VIP or standard. Direct high-value leads to priority campaigns instantly.
🔄
Keep your destination records updated as conversations change
Update contact information and conversation statuses across both platforms in real time. Maintain consistent data integrity without manual updates.
🔍
Add or update contacts to prevent duplicate entries
Search existing records before creating new contacts in JustCall or Intercom. Keep your databases clean and organized automatically.
📅
Handle later status changes like completed calls and appointments
Trigger automated follow-up texts or task updates when a JustCall appointment is created or a call is finished. Keep your pipeline moving.
🌐
Extend your workflow to popular apps like Slack and Google Sheets
Push Intercom and JustCall data directly into Google Sheets or Slack channels. Keep your wider team aligned with automated multi-step pipelines.
And much more...

Who is Intercom + JustCall integration for?

Connecting Intercom and JustCall streamlines communication for teams handling customer interactions, support tickets, and sales calls daily.

Performance marketers
Performance marketers
Support managers
Support managers
Account executives
Account executives
Sales reps
Sales reps
Operations leads
Operations leads
Customer success leads
Customer success leads
📈
Performance marketers
You're running campaigns across multiple channels but your tracking sheet only updates when someone manually exports leads, so the row counts you're optimising against are always a few hours behind — with this integration, every new lead lands in the sheet instantly and your data stays current.
🎧
Support managers
You're managing high volumes of customer inquiries across Intercom but struggle to coordinate phone follow-ups in JustCall, leading to missed callbacks and frustrated clients — automating both apps means every conversation triggers an instant call task so your support team never misses a beat.
🤝
Account executives
You're tracking client communications across multiple platforms while your CRM records remain out of sync, causing your team to chase outdated information during calls — this integration means every interaction is logged automatically and your records stay accurate.
🚀
Sales reps
You're manually copying new lead details from chats into your dialer and CRM every single day, eating into valuable calling time and slowing down your speed to lead — automating both apps means every contact is created instantly so you can start dialing right away.
📊
Operations leads
You're trying to keep customer records updated across your communication channels and database without manual entry errors slowing you down — with this integration, every update flows smoothly between platforms so your workflows run without friction.
💼
Customer success leads
You're monitoring customer health and support tickets manually, but important notes get lost between chat logs and call records — connecting these apps means every conversation and call detail is captured in one unified history.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Intercom + JustCall

Build and manage your Intercom + JustCall automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Intercom + JustCall with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Intercom to JustCall?
Frequently Asked Questions
You can connect Intercom to JustCall in 1 click using Integrately, or ask Integrately AI to build your custom workflow. There are ready templates for syncing contacts, logging call details, and sending text messages across your favorite tools like HubSpot, Slack, and Google Sheets.
Can I automatically create a JustCall contact when a new Intercom user is created?
Frequently Asked Questions
Can I connect Intercom, JustCall, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and JustCall?
Frequently Asked Questions
How are Intercom user updates handled in JustCall?
Frequently Asked Questions
Can JustCall call details update Intercom user profiles?
Frequently Asked Questions
Do I need coding skills to integrate Intercom and JustCall?
Frequently Asked Questions
Is the Intercom and JustCall integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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