Intercom + Mailchimp Integration

Integrate Intercom to Mailchimp in one click, or tell Integrately AI how you want each user handled. Sync customer profiles, update email lists, tag subscribers, and trigger targeted marketing campaigns automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Mailchimp
    Subscriber is created/updated in Mailchimp
  • Mailchimp
    Subscriber is added to segment or tag in Mailchimp
  • Mailchimp
    Subscriber is added to list in Mailchimp Instant
  • Mailchimp
    Subscriber has unsubscribed in Mailchimp
  • Mailchimp
    Subscriber's profile is updated in Mailchimp Instant
  • Mailchimp
    List member is unsubscribed in Mailchimp Instant
  • Mailchimp
    Subscriber's email address is cleaned from the list in Mailchimp Instant
  • Mailchimp
    Subscriber's email address is changed in Mailchimp Instant
  • Mailchimp
    Campaign is created in Mailchimp
  • Mailchimp
    Campaign is sent in Mailchimp
  • Mailchimp
    Campaign email activity is created in Mailchimp
  • Mailchimp
    Campaign is sent or cancelled in Mailchimp Instant
  • Mailchimp
    Email is opened in Mailchimp
  • Mailchimp
    Link is clicked in Mailchimp
  • Mailchimp
    Customer is created in Mailchimp
  • Mailchimp
    Order is created in Mailchimp
  • Mailchimp
    Audience/List is created in Mailchimp
  • Mailchimp
    Folder is created in Mailchimp
  • Mailchimp
    List segments is created in Mailchimp
  • Mailchimp
    File is created in Mailchimp
  • Mailchimp
    Members is added/updated in segment in Mailchimp
Arrow Right
2.
  • Intercom
    Search user in Intercom
  • Intercom
    Search company in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Mailchimp
    Create list (In Review) in Mailchimp
  • Mailchimp
    Create or update subscriber in Mailchimp
  • Mailchimp
    Add tag to subscriber in Mailchimp
  • Mailchimp
    Update Subscriber in Mailchimp
  • Mailchimp
    Add note to subscriber in Mailchimp
  • Mailchimp
    Search subscriber by email in Mailchimp
  • Mailchimp
    Search subscriber by email in a list in Mailchimp
  • Mailchimp
    Unsubscribe email in Mailchimp
  • Mailchimp
    Remove subscriber in Mailchimp
  • Mailchimp
    Archive list member in Mailchimp
  • Mailchimp
    Send campaign in Mailchimp
  • Mailchimp
    Search campaign in Mailchimp
  • Mailchimp
    Update campaign in Mailchimp
  • Mailchimp
    Add or remove member tags in Mailchimp
  • Mailchimp
    Create custom event in Mailchimp
  • Mailchimp
    Create file in Mailchimp
  • Mailchimp
    Search customer in Mailchimp
  • Mailchimp
    Create campaign in Mailchimp
  • Mailchimp
    Search content of campaign in Mailchimp
  • Mailchimp
    Get campaign by id in Mailchimp
  • Mailchimp
    Get open campaign details for subscriber in Mailchimp
  • Mailchimp
    Create folder in Mailchimp
  • Mailchimp
    Add existing member to static segment in Mailchimp
  • Mailchimp
    Remove member from static segment in Mailchimp

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Intercom + Mailchimp Integration

Add users to lists, sync subscriber profiles, update tags, and trigger campaigns, all in just one click.

Most popular automationmost-popular-automations
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Intercom + Mailchimp flow

Push customer data to spreadsheets, log support interactions, and notify your team after your email lists update. Pick a combination and activate it in one click.

Intercom
Mailchimp
+
ShopifyShopify (4)
+
StripeStripe (3)
+
HubspotHubspot (3)
+
Google SheetsGoogle Sheets (3)
+
CalendlyCalendly (3)
+
TypeformTypeform (3)
I
M
S
Create a Mailchimp subscriber from every new Intercom user, and create a customer in Shopify
New Intercom users are automatically added as subscribers in Mailchimp and registered as customers in Shopify without manual data entry.
I
M
S
When a lead is created in Intercom, update Mailchimp and create a Shopify customer
Capture Intercom leads directly into Mailchimp subscriber lists and record them as Shopify customers instantly.
I
M
S
When an Intercom conversation is closed by an admin, update Mailchimp and create a Shopify product record
Resolved Intercom chats trigger subscriber updates in Mailchimp and log product updates in Shopify.
I
M
S
Use ChatGPT to analyze Intercom user feedback, update Mailchimp subscribers, and create a Shopify customer
Analyze user feedback with ChatGPT before updating Mailchimp subscribers and creating Shopify customer profiles.

Supported triggers and actions for Intercom and Mailchimp

Mix and match to build the exact automation you need

Intercom
Intercom Triggers & Actions
Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it →
Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it →
Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it →
Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it →
Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it →
Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it →
Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
Try it →
Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it →
Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it →
Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
Try it →
Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it →
Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
Try it →
Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it →
Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it →
Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it →
Instant
Event is created in Intercom
Triggers the automation when a new event is created
Try it →
Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it →
Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it →
Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
Try it →
Instant
User is created in Intercom
Triggers the automation when a new user is created
Try it →
Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it →
Search user in Intercom
Searches for a user
Try it →
Search company in Intercom
Try it →
Search lead in Intercom
Retrieves information for a particular lead
Try it →
Create user in Intercom
Generates a new user account
Try it →
Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
Try it →
Update user in Intercom
Updates user information
Try it →
Create lead in Intercom
Generates new leads for potential customers
Try it →
Update lead in Intercom
Updates the lead information
Try it →
Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
Try it →
Update company in Intercom
Updates company information
Try it →
Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
Try it →
Send message in Intercom
Delivers a message to a designated recipient
Try it →
Create event in Intercom
Adds a new contact to the contact list
Try it →
Get admin by id in Intercom
Retrieves admin by its ID
Try it →
Add contact to company in Intercom
Adds a contact to a company
Try it →
Remove tag from user in Intercom
Untag a user's profile
Try it →
Mailchimp
Mailchimp Triggers & Actions
Subscriber is created/updated in Mailchimp
Triggers the automation when any subscriber is created or updated
Try it →
Subscriber is added to segment or tag in Mailchimp
Triggers the automation when a subscriber is added to a segment or tag
Try it →
Instant
Subscriber is added to list in Mailchimp
Triggers the automation when a subscriber is added to a list
Try it →
Subscriber has unsubscribed in Mailchimp
Triggers the automation when a subscriber unsubscribes from a particular mailing list
Try it →
Instant
Subscriber's profile is updated in Mailchimp
Triggers the automation when a subscriber's profile is updated
Try it →
Instant
List member is unsubscribed in Mailchimp
Triggers the automation when a member unsubscribes from a mailing list
Try it →
Instant
Subscriber's email address is cleaned from the list in Mailchimp
Triggers the automation when a subscriber's email address is cleaned from the list
Try it →
Instant
Subscriber's email address is changed in Mailchimp
Triggers the automation when a subscriber's email address is changed
Try it →
Campaign is created in Mailchimp
Triggers the automation when a new campaign is created
Try it →
Campaign is sent in Mailchimp
Triggers the automation when any campaign is sent
Try it →
Campaign email activity is created in Mailchimp
Triggers the automation when a new campaign email activity is created
Try it →
Instant
Campaign is sent or cancelled in Mailchimp
Triggers the automation when a campaign is sent or cancelled in your marketing platform
Try it →
Email is opened in Mailchimp
Triggers the automation when an email is opened
Try it →
Link is clicked in Mailchimp
Triggers the automation when a link in the email is clicked
Try it →
Customer is created in Mailchimp
Triggers the automation when a new customer is created
Try it →
Order is created in Mailchimp
Triggers the automation when a new order is created
Try it →
Audience/List is created in Mailchimp
Triggers the automation when a new audience or list is created
Try it →
Folder is created in Mailchimp
Triggers the automation when a new folder is created
Try it →
List segments is created in Mailchimp
Triggers the automation when a new segment is created
Try it →
File is created in Mailchimp
Triggers the automation when a particular action in the workflow fails
Try it →
Members is added/updated in segment in Mailchimp
Triggers the automation when a member is added or updated in a particular segment
Try it →
Create list (In Review) in Mailchimp
Create list
Try it →
Create or update subscriber in Mailchimp
Generates a new invoice
Try it →
Add tag to subscriber in Mailchimp
Assigns a tag to a subscriber based on predefined criteria
Try it →
Update Subscriber in Mailchimp
Updates subscriber information
Try it →
Add note to subscriber in Mailchimp
Adds a note to a subscriber
Try it →
Search subscriber by email in Mailchimp
Retrieves subscriber information using their email address
Try it →
Search subscriber by email in a list in Mailchimp
Searches for a subscriber by email within a designated list
Try it →
Unsubscribe email in Mailchimp
Removes email address from mailing list
Try it →
Remove subscriber in Mailchimp
Unsubscribe a user from mailing lists
Try it →
Archive list member in Mailchimp
Removes list members from active list and store them in an archived list
Try it →
Send campaign in Mailchimp
Sends out a pre-designed campaign to targeted recipients
Try it →
Search campaign in Mailchimp
Searches for a campaign
Try it →
Update campaign in Mailchimp
Refresh and adjust the content and settings of a marketing campaign
Try it →
Add or remove member tags in Mailchimp
Manage member tags based on criteria
Try it →
Create custom event in Mailchimp
Creates a new marketing campaign
Try it →
Create file in Mailchimp
Generates a new file
Try it →
Search customer in Mailchimp
Locates and retrieves customer information
Try it →
Create campaign in Mailchimp
Generates and launch a new marketing campaign
Try it →
Search content of campaign in Mailchimp
Searches for the content of a campaign
Try it →
Get campaign by id in Mailchimp
Retrieves a campaign using its id
Try it →
Get open campaign details for subscriber in Mailchimp
Retrieves and display detailed information about campaign interactions for a subscriber
Try it →
Create folder in Mailchimp
Creates a new folder in the designated location
Try it →
Add existing member to static segment in Mailchimp
Adds a member who already exists to a predefined static segment within the audience
Try it →
Remove member from static segment in Mailchimp
Removes a member from a predefined static segment
Try it →

What can you automate with Intercom + Mailchimp?

Streamline your customer communication and email marketing by automating data syncs, list updates, and campaign triggers across both platforms.

What you can automate?
🔄
Sync new users to Mailchimp automatically
Create or update subscribers in Mailchimp the moment a new user is created in Intercom, keeping your email marketing lists perfectly aligned with your support database.
📋
Capture every submitted contact detail
Map complete user profiles, custom fields, and email addresses from Intercom into Mailchimp instead of just basic contact information.
🔔
Alert your marketing team instantly
Notify team members immediately when high-value leads are created in Intercom or subscribed in Mailchimp, ensuring rapid follow-up.
🔀
Route subscribers based on user tags
Apply different Mailchimp tags or add subscribers to specific segments depending on the category or tag assigned in Intercom.
✏️
Keep subscriber profiles up to date
Automatically update subscriber email addresses, names, and profile attributes in Mailchimp whenever changes occur in Intercom.
🛡️
Prevent duplicate records and entries
Search existing lists before creation so that Mailchimp updates existing subscriber profiles rather than generating duplicate entries.
Handle unsubscribes and profile cleans
Ensure email compliance by syncing unsubscribed statuses and cleaned email addresses between Intercom and Mailchimp automatically.
🔗
Extend your workflow to external tools
Connect your Intercom and Mailchimp flow with Google Sheets or HubSpot to log records, track deals, and keep all connected systems synchronized.
And much more...

Who is Intercom + Mailchimp integration for?

Connecting Intercom and Mailchimp helps customer success, marketing, and support teams eliminate manual data entry and keep subscriber lists perfectly synchronized.

Performance marketers
Performance marketers
Customer success managers
Customer success managers
Agency account managers
Agency account managers
Support team leads
Support team leads
Sales representatives
Sales representatives
Operations specialists
Operations specialists
📈
Performance marketers
You're managing customer communications in Intercom but exporting lists manually to Mailchimp, so your campaign targeting is always based on outdated data — this integration means every new user lands in Mailchimp instantly and your segments stay current.
Customer success managers
You need to update subscriber preferences and trigger onboarding emails immediately after a chat interaction, but manual delays mean users miss timely guidance — automating both apps means every user update reaches Mailchimp the moment support concludes.
📊
Agency account managers
You report on client communication metrics and newsletter growth, but list discrepancies make progress tracking difficult — connecting these apps means your Mailchimp audience counts always reflect real-time Intercom user activity.
💬
Support team leads
Inbound chat volume is too high for your team to manually manage subscriber lists and support follow-ups simultaneously, leading to communication gaps — this integration means every user creation flows directly into Mailchimp without manual effort.
🎯
Sales representatives
You depend on support and chat data to hand over prospective clients for email marketing campaigns, but handover bottlenecks cause delays — automating both apps means leads move from Intercom to Mailchimp instantly.
📋
Operations specialists
You need a reliable history of customer signups and newsletter subscriptions, but manual syncing creates missing records and errors — with this integration, your subscriber databases remain accurate and complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Intercom + Mailchimp

Build and manage your Intercom + Mailchimp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Intercom + Mailchimp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Intercom to Mailchimp?
Frequently Asked Questions
You can connect Intercom to Mailchimp in one click using Integrately. Choose from 20 million+ ready automation templates or ask Integrately AI to build your custom workflow, integrating seamlessly with Shopify, Stripe, HubSpot, and Google Sheets.
Can I automatically sync new Intercom users to Mailchimp subscriber lists?
Frequently Asked Questions
Can I connect Intercom, Mailchimp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and Mailchimp?
Frequently Asked Questions
How does Intercom handle user updates during synchronization?
Frequently Asked Questions
Can Mailchimp subscriber tags be updated based on Intercom actions?
Frequently Asked Questions
Do I need coding skills to automate Intercom and Mailchimp?
Frequently Asked Questions
Is the Intercom and Mailchimp integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Intercom or Mailchimp With 1500+ Other Apps

Intercom
Popular Intercom Integrations
Connect Intercom to CRMs, helpdesks, and messaging platforms to manage customer support workflows efficiently.
See All
Intercom Integrations arrow right
No popular apps found
Mailchimp
Popular Mailchimp Integrations
Sync Mailchimp with analytics, e-commerce, and form tools to power your marketing campaigns.
See All
Mailchimp Integrations arrow right
No popular apps found