Intercom + Manychat Integration

Integrate Intercom to Manychat in one click, or tell Integrately AI how you want each user handled. Create subscribers, sync contact details, update custom fields, and trigger follow-up messages automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Manychat
    External request is created in Manychat Instant
Arrow Right
2.
  • Intercom
    Create user in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Search company in Intercom
  • Intercom
    Search user in Intercom
  • Manychat
    Search subscriber by email or phone in Manychat
  • Manychat
    Create subscriber in Manychat
  • Manychat
    Add tag to user in Manychat
  • Manychat
    Search subscriber by name in Manychat
  • Manychat
    Update subscriber in Manychat
  • Manychat
    Remove tag from user in Manychat
  • Manychat
    Send text message to user in Manychat
  • Manychat
    Send content to user in Manychat
  • Manychat
    Set custom fields in Manychat

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Ready Workflows Ready Workflows for Intercom + Manychat Integration

Create subscribers, sync customer details, update custom fields, and send targeted messages, all in just one click.

Most popular automationmost-popular-automations
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Got a different task in mind? Describe it

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Connect more apps to your Intercom + Manychat flow

Sync your chat leads and subscriber data with marketing campaigns, spreadsheets, and support systems. Pick a combination and activate it in one click.

Intercom
Manychat
+
ShopifyShopify (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
TypeformTypeform (3)
+
StripeStripe (3)
I
S
M
Create a Shopify customer from every new Intercom user, and update the subscriber in Manychat.
New Intercom users become Shopify customers instantly while Manychat updates subscriber records without manual effort.
S
I
M
When a Shopify order is placed, update the customer in Intercom and send confirmation through Manychat.
Store orders automatically update Intercom user profiles and trigger instant Manychat notifications.
S
I
M
Use Claude to analyse Shopify purchase notes, create a lead in Intercom, and update Manychat custom fields.
Claude evaluates Shopify notes to generate qualified Intercom leads and update Manychat messaging attributes.

Supported triggers and actions for Intercom and Manychat

Mix and match to build the exact automation you need

Intercom
Intercom Triggers & Actions
Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Create user in Intercom
Generates a new user account
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Create event in Intercom
Adds a new contact to the contact list
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Search lead in Intercom
Retrieves information for a particular lead
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Search company in Intercom
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Search user in Intercom
Searches for a user
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Manychat
Manychat Triggers & Actions
Instant
External request is created in Manychat
Triggers the automation when a new interaction with an external service is initiated
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Search subscriber by email or phone in Manychat
Find subscribers using email or phone number
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Create subscriber in Manychat
Adds new users to the subscription list
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Add tag to user in Manychat
Assigns a tag to a user based on particular criteria
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Search subscriber by name in Manychat
Searches for a user by name
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Update subscriber in Manychat
Updates subscriber information
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Remove tag from user in Manychat
Untag a user's profile
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Send text message to user in Manychat
Sends a reply
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Send content to user in Manychat
Sends content to a user
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Set custom fields in Manychat
Sets custom fields
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What can you automate with Intercom + Manychat?

Streamline your support conversations and messenger marketing campaigns with ready-made automation workflows.

What you can automate?
🔄
Sync Intercom users to Manychat subscribers
Automatically create a Manychat subscriber every time a new user is created in Intercom, ensuring your messaging lists stay perfectly synchronized with your help desk.
📋
Capture every submitted field and custom attribute
Map available user details and custom fields between Intercom and Manychat instead of only copying basic names. Your records become a more useful source for targeted campaigns.
🔔
Tell the right team member instantly
Send immediate channel notifications when important support conversations are closed or when new leads arrive, keeping your entire team informed without manual check-ins.
🔀
Route based on submitted user tags
Trigger different follow-up actions or assign specific tags depending on the data submitted in Intercom conversations, ensuring personalized messaging for every user.
🔄
Keep subscriber destination records up to date
Automatically update user profiles and custom fields in Manychat whenever conversation statuses or contact details change in Intercom.
🔍
Add or update instead of creating duplicates
Search for existing subscribers before creating new records, preventing duplicate entries and maintaining clean contact lists across both platforms.
Handle later status changes and closures
Manage subscription cancellations, closed tickets, or updated user statuses by automatically removing tags or triggering follow-up sequences in Manychat.
🔗
Extend your workflow to Google Sheets
Send your core Intercom and Manychat automation data directly into a Google Sheets spreadsheet to log records and maintain comprehensive backup archives.
And much more...

Who is Intercom + Manychat integration for?

Support managers, marketers, and community leads spend hours manually syncing chat contacts and messaging lists, making this integration essential for streamlined communication.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client success managers
Client success managers
E-commerce store owners
E-commerce store owners
Operations coordinators
Operations coordinators
Community managers
Community managers
📈
Performance marketers
You're running messenger marketing campaigns but your tracking sheet only updates when someone manually exports chat contacts, so the subscriber counts you're optimising against are always a few hours behind — with this integration, every new subscriber lands in the sheet instantly and your data stays current.
Customer support leads
You manage incoming user tickets in Intercom but find out about urgent chat inquiries too late because notifications stay trapped in separate tabs — connecting these apps means every conversation event triggers immediate alerts and contact updates.
📊
Client success managers
You answer to stakeholders who want live visibility into lead generation progress, but manual reporting leaves gaps in your client updates — automating both apps means your metrics populate automatically and stakeholders see accurate numbers.
🛍️
E-commerce store owners
The volume of customer inquiries and messenger signups is too high for anyone to keep up by hand, leading to missed sales opportunities — automating both apps means every customer record syncs instantly without manual data entry.
🤝
Operations coordinators
You own the onboarding stage and depend on support reps to hand over new user details from chat logs, but manual handoffs cause delays — with this integration, contact creation happens automatically the moment a user registers.
🗂️
Community managers
You need a reliable history of community engagement across support and messaging channels, but you keep finding missing subscriber entries — automating both apps means your subscriber database remains complete and fully aligned.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Intercom + Manychat

Build and manage your Intercom + Manychat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Intercom + Manychat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Intercom to Manychat?
Frequently Asked Questions
You can connect Intercom to Manychat instantly using ready templates or ask Integrately AI to build your automation in 1 click.
Can I automatically create Manychat subscribers from new Intercom users?
Frequently Asked Questions
Can I connect Intercom, Manychat, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and Manychat?
Frequently Asked Questions
How does Intercom handle user creation events in these automations?
Frequently Asked Questions
Can Manychat subscriber custom fields be updated from Intercom activities?
Frequently Asked Questions
Do I need coding skills to automate Intercom and Manychat?
Frequently Asked Questions
Is the Intercom and Manychat integration free?
Frequently Asked Questions
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You Can Also Connect Intercom or Manychat With 1500+ Other Apps

Intercom
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Manychat
Popular Manychat Integrations
Sync Manychat with marketing automation, SMS, and analytics tools to expand your messaging reach and track conversions.
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