Intercom + Missive Integration

Integrate Intercom to Missive in one click, or tell Integrately AI how you want each lead handled. Capture new leads, update your contacts, notify your team, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Missive
    Comment is created in Missive Instant
  • Missive
    Contact is created in Missive
  • Missive
    Message is received in Missive Instant
Arrow Right
2.
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search company in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Create event in Intercom
  • Missive
    Create post in Missive
  • Missive
    Create contact in Missive
  • Missive
    Update contact in Missive
  • Missive
    Search contact in Missive
  • Missive
    Create draft in Missive

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Ready Workflows Ready Workflows for Intercom + Missive Integration

Capture leads, organise contacts, keep chats updated, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your Intercom + Missive flow

Sync customer interactions to CRMs, update financial records, notify support teams, and trigger cross-platform tasks. Pick a combination and activate it in one click.

Intercom
Missive
+
SlackSlack (4)
+
HubSpotHubSpot (4)
+
GmailGmail (4)
+
Jira Software CloudJira Software Cloud (4)
+
Google SheetsGoogle Sheets (4)
+
StripeStripe (4)
I
M
S
Create a Missive contact for every new Intercom lead, and notify your sales channel on Slack.
New Intercom leads instantly appear as Missive contacts while your sales channel gets alerted on Slack, keeping your team aligned.
I
M
S
When a conversation is closed by admin in Intercom, create a post in Missive, and post an update in Slack.
Closed Intercom conversations generate a Missive post and notify your team on Slack, ensuring complete visibility.
M
I
S
When a contact is created in Missive, create a lead in Intercom, and alert your support team on Slack.
New Missive contacts immediately generate Intercom leads with instant Slack notifications for your team.
I
M
S
Use Claude to analyse whether new Intercom leads match buyer criteria, create a contact in Missive, and alert your team on Slack.
Claude evaluates new Intercom leads, creates qualifying Missive contacts, and notifies your sales team on Slack.

Supported triggers and actions for Intercom and Missive

Mix and match to build the exact automation you need

Intercom
Intercom Triggers & Actions
Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Create user in Intercom
Generates a new user account
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Search user in Intercom
Searches for a user
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Search company in Intercom
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Search lead in Intercom
Retrieves information for a particular lead
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Create event in Intercom
Adds a new contact to the contact list
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Missive
Missive Triggers & Actions
Instant
Comment is created in Missive
Triggers the automation when a new comment is created
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Contact is created in Missive
Triggers the automation when a new contact is created
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Instant
Message is received in Missive
Triggers the automation when a new message is received
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Create post in Missive
Creates and publish a new post
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Create contact in Missive
Adds a new contact to the database
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Update contact in Missive
Updates contact information with new details
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Search contact in Missive
Finds and retrieves contact information
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Create draft in Missive
Adds a new contact to the contact list
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What can you automate with Intercom + Missive?

Streamline your customer communications by connecting Intercom and Missive to automate lead creation, contact syncing, and team notifications.

What you can automate?
Sync Intercom leads to Missive contacts automatically
Capture every new Intercom lead the moment it is created and instantly generate a matching contact in Missive. Eliminate manual copying and keep your communication channels updated.
📋
Capture every submitted field and custom detail
Map all available lead properties and conversation attributes from Intercom straight into Missive fields instead of just basic names and emails, ensuring comprehensive data transfer.
🔔
Notify the right team member the moment it happens
Trigger instant team alerts and message posts whenever a customer inquiry arrives or a conversation status changes, ensuring rapid response across your support channels.
🔀
Route records based on submitted field values
Apply conditional logic to direct specific Intercom conversations or leads to different Missive queues or team folders depending on user attributes and submitted criteria.
🔄
Keep your destination records continuously updated
Automatically update existing Missive contacts and drafts whenever customer details or conversation statuses change in Intercom, maintaining perfect data synchronisation.
🛡️
Add or update contacts instead of creating duplicates
Search for existing contact records before creating new ones, updating current profiles with fresh Intercom data to keep your Missive database clean and organised.
⏱️
Handle later status changes and resolutions
Automate follow-up actions when Intercom conversations are closed by admins or snoozed, updating your Missive workspace and logging final resolution notes.
🔌
Extend your workflow to Slack and other apps
Connect Intercom and Missive as your core pair, then extend the automation to Slack to alert your team channels and trigger multi-step cross-platform pipelines.
And much more...

Who is Intercom + Missive integration for?

Connecting Intercom and Missive transforms how customer support and communication teams manage interactions, eliminating manual entry and keeping customer data fully synchronised.

Performance analysts
Performance analysts
Customer support managers
Customer support managers
Account managers
Account managers
Customer success teams
Customer success teams
Sales representatives
Sales representatives
Operations leads
Operations leads
📈
Performance analysts
You review support resolution metrics and lead generation totals every week, but your tracking spreadsheets only update when someone manually exports records, so the numbers you are reporting on are always a few hours behind — with this integration, every closed conversation lands in your destination instantly and your metrics stay current.
Customer support managers
You need to act fast when high-priority customer inquiries arrive, but you often find out too late because notifications are trapped inside siloed help desk queues — automating both apps means every new lead or message triggers instant communication across your team channels, ensuring rapid response times.
🤝
Account managers
You answer to key clients who expect immediate updates on their support tickets and project status, but piecing together progress reports by hand leads to frustrating delays — connecting these apps means every conversation state change syncs automatically, providing flawless transparency for your clients.
🔄
Customer success teams
You handle high volumes of incoming customer chats and user signups every single day, and your team cannot keep up with manual data entry across multiple communication channels — with this integration, every contact and message syncs automatically without requiring repetitive copying.
🎯
Sales representatives
You depend on support teams to hand over qualified leads and customer notes before you reach out, but manual handoffs cause valuable prospects to slip through the cracks — automating both apps means every new lead instantly populates your contacts and triggers immediate follow-up tasks.
📋
Operations leads
You need a reliable, uncompromised history of all customer interactions for auditing and workflow tracking, but manual logging always leaves frustrating gaps in your database — this integration means every record is captured with absolute consistency and zero missing entries.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Intercom + Missive

Build and manage your Intercom + Missive automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Intercom + Missive with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Intercom to Missive?
Frequently Asked Questions
You can connect Intercom to Missive in 1 click using ready-made templates on Integrately, or ask Integrately AI to build the automation for you. It seamlessly links with Slack, HubSpot, Gmail, and 1,500+ other apps without any coding required.
Can I automatically sync new Intercom leads to Missive contacts?
Frequently Asked Questions
Can I connect Intercom, Missive, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and Missive?
Frequently Asked Questions
How does Intercom data get handled during the integration?
Frequently Asked Questions
Can Missive trigger updates back to Intercom?
Frequently Asked Questions
Do I need coding skills to automate Intercom and Missive?
Frequently Asked Questions
Is the Intercom and Missive integration free?
Frequently Asked Questions
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No worries — just send us a message and we’ll get back to you as soon as possible.

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You Can Also Connect Intercom or Missive With 1500+ Other Apps

Intercom
Popular Intercom Integrations
Connect Intercom to CRMs, help desks, and messaging platforms to manage customer support and streamline user communication.
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Missive
Popular Missive Integrations
Sync Missive with project management, billing, and team collaboration tools to keep internal communication and external tasks aligned.
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No popular apps found