

Intercom + OneSignal Integration
Integrate Intercom to OneSignal in one click, or tell Integrately AI how you want each user handled. Notify users instantly, sync customer data, trigger targeted push notifications, and alert your support team automatically.
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Ready Workflows for Intercom + OneSignal Integration
Notify users, sync customer data, trigger push notifications, and keep platforms aligned, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Intercom + OneSignal flow
Connect support data to CRM records, notify teams in chat, log events in spreadsheets, and trigger automated follow-ups. Pick a combination and activate it in one click.


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Shopify (4)
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HubSpot (4)
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Slack (4)
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Stripe (4)
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Typeform (4)
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Google Sheets (4)
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Create a Shopify customer for every new Intercom user, and send a push notification in OneSignal.
New Intercom users become Shopify customers instantly while OneSignal triggers a welcome push notification without manual data entry.
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When a Shopify order is paid, update the user in Intercom and trigger a push notification in OneSignal.
Paid Shopify orders update Intercom profiles and trigger targeted push notifications in OneSignal automatically.
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If a Shopify order value exceeds high threshold, update Intercom lead and send a push notification in OneSignal.
High-value Shopify orders update Intercom lead data and trigger specialized push notifications in OneSignal instantly.
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Use Claude to summarise Shopify refund notes, update Intercom, and send a notification in OneSignal.
Claude summarises Shopify refund notes before updating Intercom records and notifying users via OneSignal.
Supported triggers and actions for Intercom and OneSignal
Mix and match to build the exact automation you need

Intercom Triggers & Actions
Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it → Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it → Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it → Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it → Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it → Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it → Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it → Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it → Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it → Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it → Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it → Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it → Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it → Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it → Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it → 
OneSignal Triggers & Actions
What can you automate with Intercom + OneSignal?
Streamline your customer communications and user management by connecting Intercom triggers directly to OneSignal actions.
🚀
Trigger push notifications from new Intercom users
Send automated push notifications in OneSignal the moment a new user is created in Intercom, eliminating manual messaging delays.
📝
Capture every submitted field and user detail
Map all available lead attributes and user properties into OneSignal instead of just basic names and emails.
🔔
Notify the right person as soon as events happen
Trigger targeted push notifications for specific users whenever support conversations are closed or updated.
🔀
Route messages based on submitted tags
Send advanced or standard push notifications depending on specific tags assigned to leads and conversations.
🔄
Keep user profiles synchronized across apps
Update user details and email addresses in OneSignal automatically whenever changes occur in Intercom.
🔍
Search and update existing user records
Look up existing profiles before creating new entries to prevent duplicate records in your notification platform.
📌
Handle conversation status changes dynamically
Trigger automated follow-up messages when conversations are snoozed, tagged, or closed by admins.
🔗
Extend workflows to external tools
Connect your Intercom and OneSignal flow with Google Sheets or Slack to log events and notify teams simultaneously.
And much more...
Who is Intercom + OneSignal integration for?
Customer success teams, marketers, and support managers rely on this integration to streamline user engagement and keep messaging platforms synchronized without manual exports.
Performance marketers
Support managers
Account executives
Customer support teams
Operations specialists
Data analysts
📈
Performance marketers
You're running campaigns across multiple channels but your messaging platform only updates when someone manually exports user data, so the engagement metrics you're reviewing are always a few hours behind — with this integration, every new user record syncs instantly and your data stays current.
⚡
Support managers
You need to act fast when customer conversations close or new tickets arrive, but you find out too late because team notifications are fragmented across separate tools — automating both apps means every ticket update triggers immediate push notifications so nothing slips through.
🤝
Account executives
You answer to clients who want to see prompt follow-ups and active communication histories, but manual logging causes frustrating delays in reporting progress — connecting these apps means every interaction is recorded instantly and client visibility is maintained.
📥
Customer support teams
The volume of incoming user inquiries is too high for anyone to keep up by hand while also managing push notification campaigns separately — automating both apps means user creation and message dispatch happen in tandem without manual intervention.
🔄
Operations specialists
You own the next step in customer onboarding and depend on support teams to hand over user records, but manual data transfers create bottlenecks — with this integration, user data flows directly from support conversations into your notification platform.
📋
Data analysts
You need a reliable customer interaction history for reporting, but you keep finding gaps caused by missed manual updates between systems — automating both apps means your engagement records remain complete and accurate across all platforms.

Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Intercom + OneSignal
Build and manage your Intercom + OneSignal automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Intercom + OneSignal with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Automation is ready
Connect Intercom + OneSignal Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Intercom to OneSignal?
You can connect Intercom to OneSignal in 1-click using ready-made templates on Integrately or by asking Integrately AI to build the automation for you. It takes just minutes to link your accounts alongside tools like Shopify, HubSpot, and Slack.
Can I trigger OneSignal push notifications when new leads are created in Intercom?
Can I connect Intercom, OneSignal, and Slack?
What is a good Zapier alternative for Intercom and OneSignal?
How are user profile updates handled between Intercom and OneSignal?
Can I send advanced push notifications based on Intercom conversation tags?
Do I need coding skills to automate Intercom and OneSignal?
Is the Intercom and OneSignal integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
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