Intercom + Recurly Integration

Integrate Intercom to Recurly in one click, or tell Integrately AI how you want each user handled. Create contacts, update subscriptions, notify your billing team, and sync customer data automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Recurly
    Subscription is created in Recurly Instant
  • Recurly
    Invoice is created in Recurly Instant
  • Recurly
    Transaction is made in Recurly
  • Recurly
    Account is created in Recurly
  • Recurly
    Subscription is expired in Recurly Instant
  • Recurly
    Subscription is canceled in Recurly Instant
Arrow Right
2.
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search company in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Create event in Intercom
  • Recurly
    Create contact in Recurly
  • Recurly
    Update contact in Recurly

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Ready Workflows Ready Workflows for Intercom + Recurly Integration

Create contacts for new users, update invoices for new transactions, log account details, and notify your support team, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your Intercom + Recurly flow

Sync customer data with billing platforms, update spreadsheets, and notify your support team across your stack. Pick a combination and activate it in one click.

Intercom
Recurly
+
SlackSlack (4)
+
StripeStripe (3)
+
HubSpotHubSpot (3)
+
Jira Software CloudJira Software Cloud (3)
+
Google SheetsGoogle Sheets (3)
+
GmailGmail (3)
I
R
S
Add every new Intercom user to Recurly as a contact, and notify your billing channel in Slack
New Intercom users are created in Recurly as contacts instantly while your billing channel hears about it in Slack, eliminating manual data entry.
I
R
S
When a Recurly subscription is canceled, update the user in Intercom and post the update in Slack
Canceled Recurly subscriptions update the user record in Intercom and notify your support channel in Slack automatically.
I
R
S
When a Recurly invoice is created, add a note in Intercom and alert your finance channel in Slack
New Recurly invoices add a conversation note in Intercom and notify your finance channel in Slack without manual checks.
I
R
S
Use Claude to analyse new Intercom users, create a Recurly contact, and post the summary in Slack
Claude reviews new Intercom users before creating a Recurly contact and posting a summary to Slack.

Supported triggers and actions for Intercom and Recurly

Mix and match to build the exact automation you need

Intercom
Intercom Triggers & Actions
Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Create user in Intercom
Generates a new user account
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Search user in Intercom
Searches for a user
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Search company in Intercom
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Search lead in Intercom
Retrieves information for a particular lead
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Create event in Intercom
Adds a new contact to the contact list
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Recurly
Recurly Triggers & Actions
Instant
Subscription is created in Recurly
Triggers the automation when a new subscription is created
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Instant
Invoice is created in Recurly
Triggers the automation when any invoice is added or modified
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Transaction is made in Recurly
Triggers the automation when a new transaction occurs
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Account is created in Recurly
Triggers the automation when a new account is created
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Instant
Subscription is expired in Recurly
Triggers the automation when a subscription is expired
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Instant
Subscription is canceled in Recurly
Triggers the automation when a subscription is canceled
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Create contact in Recurly
Adds a new contact to the database
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Update contact in Recurly
Updates contact information with new details
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What can you automate with Intercom + Recurly?

Streamline your customer support and subscription management workflows with robust, automated triggers and actions.

What you can automate?
🔄
Sync new Intercom users to Recurly automatically
Create a Recurly contact the moment a new user is created in Intercom. Eliminate manual data entry and keep your billing records perfectly up to date.
📝
Capture every custom user field and attribute
Map all available user properties from Intercom into Recurly instead of just basic names. Ensure complete customer profiles are maintained across your billing stack.
🔔
Alert your team instantly on subscription events
Notify your billing or support channel the moment a new invoice is created or a subscription is canceled in Recurly, ensuring rapid internal response.
🔀
Route data based on subscription tiers
Perform different actions depending on whether a Recurly subscription is standard or enterprise tier, directing information to the correct team channel.
🔄
Keep customer profiles updated across systems
Automatically update user email addresses and account details in Intercom whenever corresponding changes occur in Recurly.
🛡️
Prevent duplicate records with smart matching
Search existing contacts before creating new entries in Recurly or Intercom, ensuring your database remains clean and free of duplicates.
💳
Handle payment transactions and cancellations
Trigger automated workflows when transactions clear, invoices are generated, or subscriptions expire or get canceled in Recurly.
Extend workflows to Slack or Google Sheets
Connect your Intercom and Recurly core flow to Slack channels or Google Sheets spreadsheets to notify teams and log historical records effortlessly.
And much more...

Who is Intercom + Recurly integration for?

Customer success teams, billing managers, and support leads rely on this integration to streamline user data and subscription management without manual copy-pasting.

Data Analysts and Financial Controllers
Data Analysts and Financial Controllers
Customer Support Managers
Customer Support Managers
Account Managers and Client Partners
Account Managers and Client Partners
Billing Administrators
Billing Administrators
Operations Specialists
Operations Specialists
Support Team Leads
Support Team Leads
📈
Data Analysts and Financial Controllers
You're reviewing monthly subscription revenue reports but your billing logs only update when someone manually exports records, so the metrics you're reporting against are always a few hours behind — with this integration, every new transaction lands in your system instantly and your data stays current.
Customer Support Managers
You manage support conversations in Intercom while tracking account billing states in Recurly, but switching between tabs causes delayed responses to urgent billing queries — connecting these apps means every subscription change updates user profiles instantly.
🤝
Account Managers and Client Partners
You need to keep enterprise clients informed about their subscription status and support tickets, but manual updates lead to missed communications and frustrated customers — this integration means your client records stay perfectly aligned across platforms.
📊
Billing Administrators
You handle high volumes of new user signups and invoice creations every day, and manual data entry between your help desk and billing system creates costly errors — automating both apps means every record is created accurately without manual intervention.
🛠️
Operations Specialists
You depend on support teams upstream to hand over customer billing details before you can provision accounts, but manual handoffs cause bottlenecks — automating both apps means user signups instantly trigger account creation without delay.
📋
Support Team Leads
You need a reliable customer history across billing and support touchpoints, but manual record-keeping leaves gaps in conversation notes and ticket records — connecting these apps means every customer interaction and invoice is logged reliably.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Intercom + Recurly

Build and manage your Intercom + Recurly automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Intercom + Recurly with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Intercom to Recurly?
Frequently Asked Questions
You can connect Intercom to Recurly instantly using 1-click ready workflows or by asking Integrately AI to build the automation for you. It takes just minutes to link your accounts alongside Slack, Stripe, and Google Sheets.
Can I automatically create a Recurly contact when a new user is created in Intercom?
Frequently Asked Questions
Can I connect Intercom, Recurly, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and Recurly?
Frequently Asked Questions
How does Intercom handle user updates in this integration?
Frequently Asked Questions
How does Recurly handle subscription cancellations with Intercom?
Frequently Asked Questions
Do I need coding skills to automate Intercom and Recurly?
Frequently Asked Questions
Is the Intercom and Recurly integration free?
Frequently Asked Questions
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You Can Also Connect Intercom or Recurly With 1500+ Other Apps

Intercom
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Recurly
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Sync Recurly with accounting, project management, and reporting tools to keep subscription data working across your stack.
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