Intercom + Salesmate Integration

Integrate Intercom to Salesmate in one click, or tell Integrately AI how you want each contact handled. Create contacts, update deals, sync companies, and trigger follow-ups automatically.

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1.
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Salesmate
    Contact is created in Salesmate
  • Salesmate
    Contact is updated in Salesmate Instant
  • Salesmate
    Deal is created in Salesmate
  • Salesmate
    Deal is updated in Salesmate Instant
  • Salesmate
    Company is created in Salesmate
  • Salesmate
    Company is updated in Salesmate Instant
  • Salesmate
    Activity is updated in Salesmate Instant
  • Salesmate
    Activity is created in Salesmate
Arrow Right
2.
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Search company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Create user in Intercom
  • Salesmate
    Create contact in Salesmate
  • Salesmate
    Search contact in Salesmate
  • Salesmate
    Update contact in Salesmate
  • Salesmate
    Get contact by id in Salesmate
  • Salesmate
    Create deal in Salesmate
  • Salesmate
    Update deal in Salesmate
  • Salesmate
    Search deal in Salesmate
  • Salesmate
    Create activity in Salesmate
  • Salesmate
    Update activity in Salesmate
  • Salesmate
    Search activity in Salesmate
  • Salesmate
    Create company in Salesmate
  • Salesmate
    Update company in Salesmate
  • Salesmate
    Search company in Salesmate
  • Salesmate
    Create note in Salesmate

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Ready WorkflowsReady Workflows   for Intercom + Salesmate Integration

Create contacts, update deals, log activities, sync company profiles, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Intercom + Salesmate flow

Sync your customer communications with email alerts, calendar bookings, and CRM updates. Pick a combination and activate it in one click.

Intercom
Salesmate
+
SalesforceSalesforce (8)
+
HubSpotHubSpot (8)
+
CalendlyCalendly (8)
+
SlackSlack (8)
+
GmailGmail (8)
+
StripeStripe (8)
I
S
S
When a user is created in Intercom, create a contact in Salesforce and add it in Salesmate.
New Intercom users are logged in Salesforce and Salesmate simultaneously, keeping all your systems updated instantly.
I
S
S
When a lead is created in Intercom, update the matching record in Salesforce and create a deal in Salesmate.
Keep Salesforce and Salesmate synchronized when new leads appear in Intercom without manual intervention.
I
S
S
When a conversation is closed by admin in Intercom, update Salesforce and update the contact in Salesmate.
Closing support conversations in Intercom automatically triggers status updates in Salesforce and Salesmate.
I
S
S
Create a Salesforce task and a Salesmate activity whenever a teammate replies in Intercom.
Teammate replies in Intercom automatically log follow-up tasks in Salesforce and Salesmate.
I
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If a company is created in Intercom, create an account in Salesforce and a company in Salesmate.
New Intercom companies automatically populate your accounts in Salesforce and company records in Salesmate.
I
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When a note is added to conversation in Intercom, update Salesforce and create a note in Salesmate.
Important conversation notes in Intercom are instantly saved in Salesforce and Salesmate records.
I
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Use Claude to summarise Intercom conversation tags, update Salesforce, and create a deal in Salesmate.
Claude analyses Intercom conversation tags to update Salesforce records and create structured deals in Salesmate.
I
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S
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When a user is created in Intercom, create a contact in Salesforce, create a contact in Salesmate, and notify your Slack channel.
New Intercom users populate Salesforce and Salesmate while alerting your team instantly on Slack.

Supported triggers and actions for Intercom and Salesmate

Mix and match to build the exact automation you need

Intercom
Intercom Triggers & Actions
Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Send message in Intercom
Delivers a message to a designated recipient
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Create event in Intercom
Adds a new contact to the contact list
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Search user in Intercom
Searches for a user
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Search lead in Intercom
Retrieves information for a particular lead
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Search company in Intercom
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Update company in Intercom
Updates company information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update lead in Intercom
Updates the lead information
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Create lead in Intercom
Generates new leads for potential customers
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Update user in Intercom
Updates user information
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Create user in Intercom
Generates a new user account
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Salesmate
Salesmate Triggers & Actions
Contact is created in Salesmate
Triggers the automation when a new contact is created
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Instant
Contact is updated in Salesmate
Triggers the automation when a contact is updated
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Deal is created in Salesmate
Triggers the automation when a deal is created
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Instant
Deal is updated in Salesmate
Triggers the automation when a deal is updated
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Company is created in Salesmate
Triggers the automation when a new company is created
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Instant
Company is updated in Salesmate
Triggers the automation when a company is updated
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Instant
Activity is updated in Salesmate
Triggers the automation when an activity is updated
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Activity is created in Salesmate
Triggers the automation when a new activity is created
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Create contact in Salesmate
Adds a new contact to the database
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Search contact in Salesmate
Finds and retrieves contact information
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Update contact in Salesmate
Updates contact information with new details
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Get contact by id in Salesmate
Retrieves a contact's information based on their id
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Create deal in Salesmate
Generates a new deal with
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Update deal in Salesmate
Updates deal information based on new criteria or changes
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Search deal in Salesmate
Retrieves and find a deal
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Create activity in Salesmate
Generates a new activity or task
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Update activity in Salesmate
Updates the activity with the latest information
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Search activity in Salesmate
Retrieves search results based on particular criteria
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Create company in Salesmate
Generates a new company profile with given details
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Update company in Salesmate
Updates company information
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Search company in Salesmate
Finds information about a company
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Create note in Salesmate
Creates a new note in the particular format
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What can you automate with Intercom + Salesmate?

Streamline your sales and support workflows by automatically syncing contacts, deals, companies, and activities between Intercom and Salesmate.

What you can automate?
👥
Create Salesmate contacts from Intercom users automatically
Every new Intercom user instantly populates your Salesmate database as a new contact. Eliminate manual data entry and keep your CRM updated in real time.
📝
Capture all submitted user details and metadata
Map available Intercom conversation fields and user properties directly into corresponding Salesmate contact and deal records for complete context.
🔔
Alert your sales team instantly on new leads
Trigger instant notifications whenever a high-intent lead is created in Intercom, ensuring your sales reps can engage prospects without delay.
🔀
Route deals differently based on submitted form criteria
Split your automation workflows based on specific Intercom tag criteria to create customized Salesmate deals tailored to specific tiers.
🔄
Update contact and company records as conversations evolve
Keep your Salesmate database fully current by automatically applying status updates and conversation notes recorded in Intercom.
🔍
Upsert contacts to prevent duplicate database entries
Search existing Salesmate records before creating new entries to ensure customer information remains clean, consolidated, and free of duplicates.
💼
Automate workflows when deals are won or lost
Trigger follow-up actions and customer status updates across Intercom whenever corresponding deal stages change inside Salesmate.
🔗
Sync customer data to HubSpot alongside your CRM
Extend your primary Intercom and Salesmate workflow by automatically pushing structured contact data into HubSpot for wider team access.
And much more...

Who is Intercom + Salesmate integration for?

Sales and support teams handling customer interactions need seamless data flow between their messaging platform and CRM to track deals and resolve issues without delays.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Account managers
Account managers
Customer success leads
Customer success leads
Business development teams
Business development teams
Operations managers
Operations managers
📈
Performance marketers
You're tracking customer conversations in Intercom but your Salesmate dashboard only updates when records are manually exported, so the pipeline reports you're reviewing are always hours behind — with this integration, every new contact lands in the CRM instantly and your metrics stay current.
Sales development reps
You're managing incoming support chats in Intercom but sales reps find out about high-intent leads too late, causing delayed outreach — automating both apps means every lead is created in Salesmate immediately and your team can follow up without missing a beat.
🤝
Account managers
You're answering client questions in Intercom but stakeholders lack visibility into deal progression inside Salesmate, leading to repeated status checks — connecting these apps means deal updates and customer interactions align automatically and everyone sees the latest progress.
📊
Customer success leads
You're receiving a high volume of new users in Intercom that staff cannot manually copy over to Salesmate, leaving gaps in your database — with this integration, every user creation triggers an automatic CRM entry and your database scales effortlessly.
🎯
Business development teams
You're qualifying prospects through Intercom chats but handoffs to sales reps working in Salesmate get missed in communication channels — this integration means qualified leads are transferred directly with full context so reps can pick up the conversation seamlessly.
🗂️
Operations managers
You're logging important customer updates in Intercom but finding frequent gaps in your Salesmate activity history due to manual entry errors — automating both apps means every interaction creates a reliable, permanent record across your entire tech stack.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Intercom + Salesmate

Build and manage your Intercom + Salesmate automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Intercom + Salesmate with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Intercom to Salesmate?
Frequently Asked Questions
You can connect Intercom to Salesmate in just 1 click using ready automation templates on Integrately or ask Integrately AI to build the automation and map the fields.
Can I automatically create Salesmate contacts from Intercom users?
Frequently Asked Questions
Can I connect Intercom, Salesmate, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and Salesmate?
Frequently Asked Questions
How are user updates handled between Intercom and Salesmate?
Frequently Asked Questions
Can Salesmate deal updates trigger actions in Intercom?
Frequently Asked Questions
Do I need coding skills to set up Intercom and Salesmate automations?
Frequently Asked Questions
Is the Intercom and Salesmate integration free?
Frequently Asked Questions
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