

SimplyBook.me + Intercom Integration
Integrate Intercom to SimplyBook.me in one click, or tell Integrately AI how you want each client handled. Capture user details, create bookings and invoices, update client profiles, and trigger follow-up communications automatically.
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Ready Workflows for SimplyBook.me + Intercom Integration
Create clients from new users, record appointment bookings, generate invoices, update profiles, and trigger follow-up messages, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Intercom + SimplyBook.me flow
Extend your customer communication and appointment workflows with scheduling, payments, CRM, messaging, marketing, and video conferencing tools. Pick a combination and activate it in one click.


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Google Calendar (4)
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Stripe (4)
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HubSpot (4)
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Slack (4)
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Mailchimp (4)
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Zoom (4)
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Create a Google Calendar event when a booking is created in SimplyBook.me, and notify the user in Intercom
Appointment bookings in SimplyBook.me instantly create matching Google Calendar events and trigger a confirmation message in Intercom, keeping your schedule and customer chats aligned.
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When a user is created in Intercom, check their booking details in SimplyBook.me and schedule a calendar check-in
New Intercom users automatically prompt a lookup in SimplyBook.me to schedule a corresponding follow-up event in Google Calendar.
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When a booking is canceled in SimplyBook.me, update the user in Intercom and remove the event from Google Calendar
Canceled appointments in SimplyBook.me trigger an update in Intercom and automatically remove the corresponding slot in Google Calendar.
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Create a Google Calendar reminder when an invoice is created in SimplyBook.me, and log a note in Intercom
New invoices in SimplyBook.me automatically set a payment reminder in Google Calendar and add a reference note in Intercom.
Supported triggers and actions for SimplyBook.me and Intercom
Mix and match to build the exact automation you need

SimplyBook.me Triggers & Actions
Invoice is created in SimplyBook.me
Triggers the automation when any invoice is added or modified
Try it → 
Intercom Triggers & Actions
Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it → Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it → Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it → Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it → Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it → Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it → Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it → Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it → Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it → Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it → Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it → Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it → Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it → Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it → Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it → What can you automate with Intercom + SimplyBook.me?
Streamline your customer communications and appointment scheduling by turning manual handoffs into instant automated workflows.
📅
Sync appointments and user chats instantly
Automatically create SimplyBook.me client profiles whenever new users are created in Intercom, bridging your support desk and booking schedule without manual data entry.
📋
Capture custom fields and booking details
Extract custom field values and appointment specifications from SimplyBook.me and map them directly into Intercom user profiles for complete customer records.
🔔
Alert your team the moment bookings arrive
Send instant notifications to your support or operations team whenever a new booking is created or canceled in SimplyBook.me.
🔀
Route workflows based on booking status
Trigger distinct follow-up sequences in Intercom depending on whether a SimplyBook.me appointment is confirmed, rescheduled, or canceled.
🔄
Keep customer profiles updated across tools
Automatically update user email addresses, contact tags, and company records in Intercom whenever corresponding changes occur in SimplyBook.me.
🔍
Search and match existing records
Lookup existing users, leads, and company accounts automatically before creating new entries, preventing duplicate records across your systems.
💳
Handle invoicing and payment events
Trigger support notes and customer messages in Intercom automatically whenever a new invoice or payment record is generated in SimplyBook.me.
💬
Extend your workflow to Slack
Send instant channel alerts in Slack whenever a new booking is created in SimplyBook.me and processed through Intercom.
And much more...
Who is Intercom + SimplyBook.me integration for?
Customer support managers, appointment coordinators, and business owners depend on accurate client data, making this integration essential for streamlining communication and booking workflows.
Support managers
Appointment coordinators
Client success leads
Reception desks
Sales representatives
Operations teams
📈
Support managers
You're reviewing customer communication metrics and booking reports, but your appointment logs only update when someone manually exports data, so the activity counts you're reporting on are always a few hours behind — with this integration, every new booking and user interaction syncs instantly and your dashboards stay current.
⚡
Appointment coordinators
You need to act fast when consultation schedules shift, but you find out about client bookings too late because notification steps are manual and fragmented — integrating these apps means every appointment change triggers instant updates and keeps your scheduling queue accurate.
🤝
Client success leads
You answer to key clients who want to see immediate progress on their onboarding sessions and support tickets, but tracking details manually leads to overlooked updates — with this integration, every client interaction and booking milestone is recorded automatically for transparent reporting.
🔄
Reception desks
The volume of daily customer chats and appointment requests is too high for anyone to keep up by hand, resulting in missed customer profiles and scheduling errors — automating both apps means every incoming user and booking is processed without manual data entry.
👥
Sales representatives
You own the consultation follow-up and depend on someone upstream to hand over client details from support chats, but manual handoffs cause delays — connecting these apps means every new user or booking instantly populates your CRM and messaging queue.
📋
Operations teams
You need a reliable history of customer bookings and support conversations, but keeping records updated across separate platforms constantly leaves gaps in your audit trail — this integration means every client touchpoint is saved without missing a step.

Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate SimplyBook.me + Intercom
Build and manage your SimplyBook.me + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect SimplyBook.me + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Automation is ready
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Frequently Asked Questions
How do I connect Intercom to SimplyBook.me?
You can connect Intercom to SimplyBook.me in 1 click using ready workflows on Integrately, or ask Integrately AI to build the automation and map the fields for your team alongside Google Calendar, Stripe, HubSpot, Slack, Mailchimp, and Zoom.
Can I automatically create a SimplyBook.me client when a new user is created in Intercom?
Can I connect Intercom, SimplyBook.me, and Slack?
What is a good Zapier alternative for Intercom and SimplyBook.me?
How does Intercom handle user and lead data in this integration?
How does SimplyBook.me manage bookings and invoices in this flow?
Do I need coding skills to automate Intercom and SimplyBook.me?
Is the Intercom and SimplyBook.me integration free?
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