SimplyBook.me + Intercom Integration

Integrate Intercom to SimplyBook.me in one click, or tell Integrately AI how you want each client handled. Capture user details, create bookings and invoices, update client profiles, and trigger follow-up communications automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • SimplyBook.me
    Booking is created in SimplyBook.me
  • SimplyBook.me
    Booking is canceled in SimplyBook.me
  • SimplyBook.me
    Client is created in SimplyBook.me
  • SimplyBook.me
    Invoice is created in SimplyBook.me
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
Arrow Right
2.
  • SimplyBook.me
    Create client in SimplyBook.me
  • SimplyBook.me
    Get clients custom fields values in SimplyBook.me
  • SimplyBook.me
    Get booking by ID in SimplyBook.me
  • Intercom
    Create user in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Search company in Intercom

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Ready WorkflowsReady Workflows   for SimplyBook.me + Intercom Integration

Create clients from new users, record appointment bookings, generate invoices, update profiles, and trigger follow-up messages, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
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Connect more apps to your Intercom + SimplyBook.me flow

Extend your customer communication and appointment workflows with scheduling, payments, CRM, messaging, marketing, and video conferencing tools. Pick a combination and activate it in one click.

SimplyBook.me
Intercom
+
Google CalendarGoogle Calendar (4)
+
StripeStripe (4)
+
HubSpotHubSpot (4)
+
SlackSlack (4)
+
MailchimpMailchimp (4)
+
ZoomZoom (4)
S
G
I
Create a Google Calendar event when a booking is created in SimplyBook.me, and notify the user in Intercom
Appointment bookings in SimplyBook.me instantly create matching Google Calendar events and trigger a confirmation message in Intercom, keeping your schedule and customer chats aligned.
I
S
G
When a user is created in Intercom, check their booking details in SimplyBook.me and schedule a calendar check-in
New Intercom users automatically prompt a lookup in SimplyBook.me to schedule a corresponding follow-up event in Google Calendar.
S
I
G
When a booking is canceled in SimplyBook.me, update the user in Intercom and remove the event from Google Calendar
Canceled appointments in SimplyBook.me trigger an update in Intercom and automatically remove the corresponding slot in Google Calendar.
S
G
I
Create a Google Calendar reminder when an invoice is created in SimplyBook.me, and log a note in Intercom
New invoices in SimplyBook.me automatically set a payment reminder in Google Calendar and add a reference note in Intercom.

Supported triggers and actions for SimplyBook.me and Intercom

Mix and match to build the exact automation you need

SimplyBook.me
SimplyBook.me Triggers & Actions
Booking is created in SimplyBook.me
Triggers the automation when a new booking is created
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Booking is canceled in SimplyBook.me
Triggers the automation when a booking is canceled
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Client is created in SimplyBook.me
Triggers the automation when a new client is created
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Invoice is created in SimplyBook.me
Triggers the automation when any invoice is added or modified
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Create client in SimplyBook.me
Generates a new client profile
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Get clients custom fields values in SimplyBook.me
Retrieves the custom field values associated with clients
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Get booking by ID in SimplyBook.me
Retrieves booking details
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Intercom
Intercom Triggers & Actions
Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Create user in Intercom
Generates a new user account
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Send message in Intercom
Delivers a message to a designated recipient
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Create event in Intercom
Adds a new contact to the contact list
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Search user in Intercom
Searches for a user
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Search lead in Intercom
Retrieves information for a particular lead
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Search company in Intercom
Try it →

What can you automate with Intercom + SimplyBook.me?

Streamline your customer communications and appointment scheduling by turning manual handoffs into instant automated workflows.

What you can automate?
📅
Sync appointments and user chats instantly
Automatically create SimplyBook.me client profiles whenever new users are created in Intercom, bridging your support desk and booking schedule without manual data entry.
📋
Capture custom fields and booking details
Extract custom field values and appointment specifications from SimplyBook.me and map them directly into Intercom user profiles for complete customer records.
🔔
Alert your team the moment bookings arrive
Send instant notifications to your support or operations team whenever a new booking is created or canceled in SimplyBook.me.
🔀
Route workflows based on booking status
Trigger distinct follow-up sequences in Intercom depending on whether a SimplyBook.me appointment is confirmed, rescheduled, or canceled.
🔄
Keep customer profiles updated across tools
Automatically update user email addresses, contact tags, and company records in Intercom whenever corresponding changes occur in SimplyBook.me.
🔍
Search and match existing records
Lookup existing users, leads, and company accounts automatically before creating new entries, preventing duplicate records across your systems.
💳
Handle invoicing and payment events
Trigger support notes and customer messages in Intercom automatically whenever a new invoice or payment record is generated in SimplyBook.me.
💬
Extend your workflow to Slack
Send instant channel alerts in Slack whenever a new booking is created in SimplyBook.me and processed through Intercom.
And much more...

Who is Intercom + SimplyBook.me integration for?

Customer support managers, appointment coordinators, and business owners depend on accurate client data, making this integration essential for streamlining communication and booking workflows.

Support managers
Support managers
Appointment coordinators
Appointment coordinators
Client success leads
Client success leads
Reception desks
Reception desks
Sales representatives
Sales representatives
Operations teams
Operations teams
📈
Support managers
You're reviewing customer communication metrics and booking reports, but your appointment logs only update when someone manually exports data, so the activity counts you're reporting on are always a few hours behind — with this integration, every new booking and user interaction syncs instantly and your dashboards stay current.
Appointment coordinators
You need to act fast when consultation schedules shift, but you find out about client bookings too late because notification steps are manual and fragmented — integrating these apps means every appointment change triggers instant updates and keeps your scheduling queue accurate.
🤝
Client success leads
You answer to key clients who want to see immediate progress on their onboarding sessions and support tickets, but tracking details manually leads to overlooked updates — with this integration, every client interaction and booking milestone is recorded automatically for transparent reporting.
🔄
Reception desks
The volume of daily customer chats and appointment requests is too high for anyone to keep up by hand, resulting in missed customer profiles and scheduling errors — automating both apps means every incoming user and booking is processed without manual data entry.
👥
Sales representatives
You own the consultation follow-up and depend on someone upstream to hand over client details from support chats, but manual handoffs cause delays — connecting these apps means every new user or booking instantly populates your CRM and messaging queue.
📋
Operations teams
You need a reliable history of customer bookings and support conversations, but keeping records updated across separate platforms constantly leaves gaps in your audit trail — this integration means every client touchpoint is saved without missing a step.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate SimplyBook.me + Intercom

Build and manage your SimplyBook.me + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect SimplyBook.me + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Automation is ready
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Frequently Asked Questions

How do I connect Intercom to SimplyBook.me?
Frequently Asked Questions
You can connect Intercom to SimplyBook.me in 1 click using ready workflows on Integrately, or ask Integrately AI to build the automation and map the fields for your team alongside Google Calendar, Stripe, HubSpot, Slack, Mailchimp, and Zoom.
Can I automatically create a SimplyBook.me client when a new user is created in Intercom?
Frequently Asked Questions
Can I connect Intercom, SimplyBook.me, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and SimplyBook.me?
Frequently Asked Questions
How does Intercom handle user and lead data in this integration?
Frequently Asked Questions
How does SimplyBook.me manage bookings and invoices in this flow?
Frequently Asked Questions
Do I need coding skills to automate Intercom and SimplyBook.me?
Frequently Asked Questions
Is the Intercom and SimplyBook.me integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Intercom or SimplyBook.me With 1500+ Other Apps

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SimplyBook.me
Popular SimplyBook.me Integrations
Sync SimplyBook.me with invoicing, calendar, and marketing tools to streamline scheduling and client management.