Intercom + SmartEmailing Integration

Integrate Intercom to SmartEmailing in one click, or tell Integrately AI how you want each contact handled. Create contacts, update subscriber records, trigger email campaigns, and sync customer data automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • SmartEmailing
    Contact is unsubscribed in SmartEmailing Instant
  • SmartEmailing
    Contact is created in SmartEmailing Instant
  • SmartEmailing
    Contact is updated in SmartEmailing Instant
Arrow Right
2.
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Search company in Intercom
  • SmartEmailing
    Create or Update contact in SmartEmailing
  • SmartEmailing
    Unsubscribe contact in SmartEmailing

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Ready WorkflowsReady Workflows   for Intercom + SmartEmailing Integration

Capture new Intercom users, create SmartEmailing contacts, update subscription statuses, trigger targeted campaigns, and keep lists synchronized, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Intercom + SmartEmailing flow

Sync campaign leads with your store data, forms, and financial records, or notify your team instantly. Pick a combination and activate it in one click.

Intercom
SmartEmailing
+
ShopifyShopify (3)
+
TypeformTypeform (3)
+
MailchimpMailchimp (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
+
StripeStripe (3)
I
S
S
Add every new Intercom user to your Shopify store customers, and create or update the contact in SmartEmailing.
New Intercom users instantly appear in your Shopify store and update your SmartEmailing lists. No manual exports, no missed subscribers.
S
I
S
When a Shopify order is created, update the matching Intercom user record, and create or update the contact in SmartEmailing.
Keep Intercom user profiles updated with recent Shopify purchases while syncing your SmartEmailing marketing lists automatically.
S
I
S
When a customer is created in Shopify, create a lead in Intercom, and create or update the contact in SmartEmailing.
Turn every new Shopify customer into an Intercom lead and sync them to SmartEmailing for targeted marketing campaigns.

Supported triggers and actions for Intercom and SmartEmailing

Mix and match to build the exact automation you need

Intercom
Intercom Triggers & Actions
Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Search lead in Intercom
Retrieves information for a particular lead
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Create event in Intercom
Adds a new contact to the contact list
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Search user in Intercom
Searches for a user
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Create user in Intercom
Generates a new user account
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Search company in Intercom
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SmartEmailing
SmartEmailing Triggers & Actions
Instant
Contact is unsubscribed in SmartEmailing
Triggers the automation when a contact unsubscribes
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Instant
Contact is created in SmartEmailing
Triggers the automation when a new contact is created
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Instant
Contact is updated in SmartEmailing
Triggers the automation when a contact is updated
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Create or Update contact in SmartEmailing
Creates or updates a contact
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Unsubscribe contact in SmartEmailing
Unsubscribes a contact
Try it →

What can you automate with Intercom + SmartEmailing?

Streamline your customer communications and email marketing by connecting Intercom triggers directly to SmartEmailing actions.

What you can automate?
👥
Create SmartEmailing contacts from new Intercom users
Add every new Intercom user straight into SmartEmailing as a contact without manual imports or delayed updates.
📝
Capture complete user details and custom attributes
Map every available field from Intercom user profiles into SmartEmailing custom fields for better segmentation.
🔔
Notify your team when new contacts sync
Send instant alerts to Slack or email channels the moment an Intercom user is added or updated in SmartEmailing.
🔀
Segment contacts based on Intercom tags or attributes
Check user tags in Intercom and route contacts into specific SmartEmailing subscriber lists or campaigns accordingly.
🔄
Keep SmartEmailing subscriber data synchronized
Update existing contact profiles in SmartEmailing whenever user details change or notes are added in Intercom.
Prevent duplicate contacts during syncing
Use upsert operations to create new contacts or update existing ones in SmartEmailing seamlessly.
Manage unsubscriptions and status updates
Automatically unsubscribe contacts in SmartEmailing when users unsubscribe or close accounts in Intercom.
📊
Connect marketing workflows to Google Sheets
Log every synced Intercom user and SmartEmailing contact into Google Sheets for collaborative tracking.
And much more...

Who is Intercom + SmartEmailing integration for?

Customer support leaders, marketers, and success teams eliminate manual list management and keep customer communication synchronized across platforms.

Customer Support Managers
Customer Support Managers
Marketing Directors
Marketing Directors
Customer Success Leads
Customer Success Leads
Growth Specialists
Growth Specialists
Operations Coordinators
Operations Coordinators
Data Analysts
Data Analysts
🎧
Customer Support Managers
You're managing user inquiries in Intercom but your email marketing lists on SmartEmailing only update when someone manually exports data, so your campaign segments are always out of date — automating both apps means every new user lands in SmartEmailing instantly and your segments stay current.
📈
Marketing Directors
You need to trigger email campaigns right after user onboarding in Intercom, but finding out about new signups too late stalls your onboarding sequence — with this integration, every new user triggers SmartEmailing campaigns immediately and engagement rises.
🤝
Customer Success Leads
You answer to stakeholders who want clear visibility into user growth and campaign reach, but manual reporting creates massive gaps — automating both apps means subscriber data flows seamlessly and your reports reflect real-time numbers.
🚀
Growth Specialists
The volume of new user registrations in Intercom is too high for anyone to keep up by hand, leading to delayed email list updates — connecting these apps means contact syncing runs automatically and your lists stay accurate.
⚙️
Operations Coordinators
You depend on support teams to hand over new user profiles so you can run email marketing, but manual handovers cause missed contacts — this integration means every Intercom user syncs to SmartEmailing automatically and no records slip through.
📊
Data Analysts
You need a reliable communication history and keep finding gaps between customer support interactions and email records — automating both apps means every contact record stays unified and your campaign tracking remains complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Intercom + SmartEmailing

Build and manage your Intercom + SmartEmailing automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Intercom + SmartEmailing with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Intercom to SmartEmailing?
Frequently Asked Questions
You can connect Intercom to SmartEmailing using 1-click automations on Integrately. Choose from ready templates or ask Integrately AI to build the workflow and map fields between Intercom, SmartEmailing, Google Sheets, Slack, and 1,500+ other apps.
Can I automatically sync new Intercom users to SmartEmailing contacts?
Frequently Asked Questions
Can I connect Intercom, SmartEmailing, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and SmartEmailing?
Frequently Asked Questions
How does Intercom handle user creation triggers for automation?
Frequently Asked Questions
How does SmartEmailing manage contact updates during synchronization?
Frequently Asked Questions
Can I set up this integration without any coding experience?
Frequently Asked Questions
Is the Intercom and SmartEmailing integration free?
Frequently Asked Questions
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No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Intercom or SmartEmailing With 1500+ Other Apps

Intercom
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SmartEmailing
Popular SmartEmailing Integrations
Sync SmartEmailing with analytics, e-commerce, and form tools to drive targeted marketing campaigns.