Intercom + UChat Integration
Integrate Intercom to UChat in one click, or tell Integrately AI how you want each lead handled. Capture user details, update conversation states, trigger chat flows, and sync data automatically.
Free forever.Use premium features free for 14 days.1.
Company is created in Intercom Instant- Conversation is closed by admin in Intercom Instant
- Teammate replied in Intercom Instant
- Admin initiates conversation in Intercom Instant
- Note is added to conversation in Intercom Instant
- Conversation is assigned to any teammate in Intercom Instant
- User is created in Intercom Instant
- User is deleted in Intercom Instant
- User is unsubscribed in Intercom Instant
- User email is updated in Intercom Instant
- Event is created in Intercom Instant
- Conversation is tagged in Intercom Instant
- Conversation is partially deleted in Intercom Instant
- Conversation is snoozed in Intercom Instant
- Lead is created in Intercom Instant
- User or lead is replied in Intercom Instant
- Admin opened conversation in Intercom Instant
- Message is created from user or lead in Intercom Instant
- Email is added to lead in Intercom Instant
- Lead is tagged in Intercom Instant
- Lead is untagged in Intercom Instant
Tag is added in UChat Instant- Tag is removed in UChat Instant
- Conversation is opened in UChat Instant
- Variable value is changed in UChat Instant
- Bot user is subscribed in UChat Instant
- Conversation is done in UChat Instant
2.
- Add tag to user in Intercom
- Remove tag from user in Intercom
- Add contact to company in Intercom
- Get admin by id in Intercom
- Create user in Intercom
- Update user in Intercom
- Create lead in Intercom
- Update lead in Intercom
- Add tag on lead in Intercom
- Update company in Intercom
- Add/Remove tag on company in Intercom
- Send message in Intercom
- Create event in Intercom
- Search user in Intercom
- Search lead in Intercom
- Search company in Intercom
- Send text message in UChat
- Send dynamic content in UChat
- Send sub flow in UChat
- Send main flow in UChat
- Set user field by variable ns in UChat
- Create user field in UChat
- Search user by user id in UChat
- Create bot field in UChat
- Search user field by name in UChat
- Search user by info in UChat
- Search user by user ns in UChat
- Add tag by tag name in UChat
- Set user field by variable name in UChat
- Set bot field by ID in UChat
- Set bot field by name in UChat
- Add tag by tag ns in UChat
- Search cart by user ns in UChat
- Search tag by name in UChat
- Search sub flow by name in UChat
- Remove tag from user in UChat
- Create tag in UChat
Trusted by experts at...
Ready Workflows for Intercom + UChat Integration
Capture leads, send messages, update user details, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Intercom + UChat flow
Connect customer data to your CRM, support, and marketing tools for streamlined operations. Pick a combination and activate it in one click.
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Hubspot (8)
Hubspot (8) +
Slack (8)
Slack (8) +
Shopify (8)
Shopify (8) +
Zendesk (8)
Zendesk (8) +
Stripe (8)
Stripe (8) +
Typeform (8)
Typeform (8) I
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Create a HubSpot contact for every new Intercom user, and send a welcome text in UChat.
New Intercom users instantly appear in HubSpot as contacts while UChat sends a welcome message, eliminating manual data entry.
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Create a HubSpot task whenever a conversation is closed by admin in Intercom, and trigger a follow-up flow in UChat.
Closed Intercom conversations create follow-up tasks in HubSpot and initiate UChat flows automatically.
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When a HubSpot deal moves to a new stage, update the user in Intercom and send a notification flow in UChat.
HubSpot deal updates trigger Intercom user updates and alert UChat bot users instantly.
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Open a HubSpot ticket for every Intercom user reported issue, and update user fields in UChat.
Support queries in Intercom automatically generate HubSpot tickets and update UChat user variables.
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If a new Intercom lead is high value, create a priority deal in HubSpot and add a VIP tag in UChat.
High-value Intercom leads generate priority HubSpot deals and receive VIP tags in UChat.
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When a HubSpot deal is closed won, remove the trial tag in Intercom and send a success message in UChat.
Won HubSpot deals automatically remove trial tags in Intercom and send celebratory UChat messages.
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Use ChatGPT to analyse every new Intercom lead, create a qualified deal in HubSpot, and trigger a targeted flow in UChat.
ChatGPT analyses new Intercom leads, creates qualified HubSpot deals, and launches tailored UChat flows.
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Turn every new HubSpot contact into an Intercom user, create an onboarding task in Asana, and send a welcome message in UChat.
New HubSpot contacts become Intercom users while Asana logs onboarding tasks and UChat greets them.
Supported triggers and actions for Intercom and UChat
Mix and match to build the exact automation you need
Intercom Triggers & Actions
Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it → Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it → Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it → Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it → Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it → Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it → Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it → Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it → Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it → Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it → Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it → Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it → Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it → Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it → Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it → UChat Triggers & Actions
Instant
Conversation is opened in UChat
Triggers the automation when a new conversation is initiated
Try it → Instant
Variable value is changed in UChat
Triggers the automation when a variable value is changed
Try it → Instant
Bot user is subscribed in UChat
Triggers the automation when a bot user is subscribed
Try it → Instant
Conversation is done in UChat
Triggers the automation when any conversation is marked as completed
Try it → What can you automate with Intercom + UChat?
Discover powerful ways to connect Intercom and UChat to streamline communication, lead capture, and customer management.
🔄
Automate user and lead synchronisation
Automate user and lead synchronisation between Intercom and UChat to eliminate manual data entry and ensure instant communication across your systems.
📋
Capture every submitted field and attribute
Capture all submitted user details and conversation attributes from Intercom instead of just basic names and emails, powering more detailed UChat bot flows.
🔔
Instant team notification and alerts
Tell the right support or sales team member as soon as a new user is created or a conversation is closed in Intercom using instant UChat alerts.
🔀
Conditional routing based on submitted fields
Do something different depending on custom fields or tags submitted in Intercom, routing VIP leads to specialized UChat flows automatically.
⏱️
Keep destination profiles updated
Keep user profiles and conversation states up to date across both platforms as customer interactions evolve over time.
🛡️
Add or update instead of creating duplicates
Automatically add new records or update existing ones in UChat when user details change in Intercom, preventing duplicate entries.
📌
Handle later conversation status changes
Handle later conversation status changes such as when a support ticket is closed, snoozed, or reassigned in Intercom.
🔗
Extend flow to supporting CRM apps
Extend your Intercom and UChat workflow to connect with HubSpot for seamless CRM syncing and advanced sales pipeline management.
And much more...
Who is Intercom + UChat integration for?
Streamline customer support, marketing, and lead management by connecting Intercom and UChat to automate your workflows and eliminate manual data entry.
Performance marketers
Customer support leads
Agency account managers
E-commerce store owners
Sales development reps
Operations managers
📈
Performance marketers
You report on campaign metrics and customer interactions, but your tracking sheet only updates when someone manually exports Intercom data, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new lead lands in UChat instantly and your data stays current.
⚡
Customer support leads
You need to act fast on urgent queries, and you find out too late when conversations sit unattended in Intercom, missing the window to resolve issues — automating both apps means every closed conversation triggers instant alerts in UChat so your team responds without delay.
🤝
Agency account managers
You answer to clients who want to see live support and lead generation progress, but compiling manual status reports takes hours away from client communication — automating both apps means client updates flow automatically from Intercom into UChat without manual effort.
🛒
E-commerce store owners
The volume of customer inquiries is too high for anyone to keep up by hand, leading to missed messages and dropped support tickets in Intercom — this integration means every support event and user creation is handled automatically by UChat chatbots without manual bottlenecks.
🎯
Sales development reps
You own the lead follow-up and depend on marketing to hand over qualified prospects from Intercom, but manual handoffs cause valuable leads to slip through the cracks — automating both apps means every lead is instantly routed to UChat for immediate engagement.
📋
Operations managers
You need a reliable audit history of all customer communications, but manual record-keeping keeps leaving frustrating gaps in your tracking logs — this integration means every interaction in Intercom is perfectly synced and logged through UChat workflows.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Intercom + UChat
Build and manage your Intercom + UChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Intercom + UChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Intercom + UChat Now 
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Frequently Asked Questions
How do I connect Intercom to UChat?
You can connect Intercom to UChat in 1 click using ready-made workflows on Integrately, or ask Integrately AI to build the automation. It links Intercom, UChat, and apps like Slack, Shopify, and HubSpot instantly.
Can I automate UChat bot messages when a new user is created in Intercom?
Can I connect Intercom, UChat, and HubSpot?
What is a good Zapier alternative for Intercom and UChat?
How do conversation updates in Intercom trigger UChat flows?
Can UChat trigger lead creation in Intercom?
Do I need coding skills to set up Intercom and UChat automations?
Is the Intercom and UChat integration free?
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