Intercom + YouTube Integration

Integrate Intercom to YouTube in one click, or tell Integrately AI how you want each lead handled. Upload new videos, update video details, and manage viewer interactions automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • YouTube
    Video is created in channel in YouTube
  • YouTube
    Video is created in YouTube
  • YouTube
    Video is created by search in YouTube
  • YouTube
    Video is added in playlist in YouTube
  • YouTube
    Comment is added to video in YouTube
  • YouTube
    Comment is added in channel in YouTube
Arrow Right
2.
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Search company in Intercom
  • YouTube
    Upload video in YouTube
  • YouTube
    Update video details in YouTube
  • YouTube
    Reply to comment in YouTube

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Ready WorkflowsReady Workflows   for Intercom + YouTube Integration

Upload new videos from leads, update video details, reply to comments, and streamline content publishing, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Intercom + YouTube flow

Teams often want to notify channels, log details in sheets, or create tasks once their customer interactions and video workflows connect. Pick a combination and activate it in one click.

Intercom
YouTube
+
SlackSlack (5)
+
Google DriveGoogle Drive (3)
+
GmailGmail (3)
+
NotionNotion (3)
+
TrelloTrello (3)
+
ZoomZoom (3)
I
Y
S
Add every new Intercom lead to YouTube by uploading a welcome video, and notify your sales team in Slack
New Intercom leads trigger a YouTube video upload instantly and your sales channel hears about it in Slack, so nobody misses a follow-up.
Y
I
S
When a comment is added to a video in YouTube, create a lead in Intercom and alert your support channel in Slack
YouTube viewer comments turn into Intercom leads automatically while your support channel gets notified in Slack.
I
Y
S
When a conversation is closed by admin in Intercom, update the YouTube video details and post the update in Slack
Closed Intercom conversations update YouTube video information while keeping your team informed in Slack.
I
Y
S
If an Intercom lead has enterprise tier, upload a priority video in YouTube and alert your sales channel in Slack
Enterprise Intercom leads trigger custom YouTube video uploads and instant Slack notifications.
I
Y
S
Use ChatGPT to summarise every new Intercom lead before uploading a YouTube video and notifying your team in Slack
AI summarises Intercom leads to shape YouTube video metadata while posting briefs directly to Slack.

Supported triggers and actions for Intercom and YouTube

Mix and match to build the exact automation you need

Intercom
Intercom Triggers & Actions
Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Create user in Intercom
Generates a new user account
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Create event in Intercom
Adds a new contact to the contact list
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Search user in Intercom
Searches for a user
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Search lead in Intercom
Retrieves information for a particular lead
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Search company in Intercom
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YouTube
YouTube Triggers & Actions
Video is created in channel in YouTube
Triggers the automation when a video is uploaded to the particular channel
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Video is created in YouTube
Triggers the automation when a new video is created
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Video is created by search in YouTube
Triggers the automation when a video is created based on a search
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Video is added in playlist in YouTube
Triggers the automation when a video is added to a playlist
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Comment is added to video in YouTube
Triggers the automation when a comment is added to a video
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Comment is added in channel in YouTube
Triggers the automation when a comment is added in a channel
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Upload video in YouTube
Uploads a video to the particular location
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Update video details in YouTube
Updates video details
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Reply to comment in YouTube
Replies to a comment
Try it →

What can you automate with Intercom + YouTube?

Streamline your customer support and video publishing operations with powerful automated workflows.

What you can automate?
🚀
Trigger video uploads from new leads
Automatically upload a welcome video in YouTube the moment a new lead is created in Intercom, eliminating manual publishing delays.
📝
Capture every comment and lead detail
Map all submitted viewer comments from YouTube directly into Intercom conversations to ensure complete context for your support team.
🔔
Alert the right team member instantly
Notify your support or sales channel the second a customer interaction or video milestone occurs across your connected platforms.
🔀
Route records based on submitted fields
Send enterprise-tier Intercom leads to priority video upload workflows while routing standard inquiries to standard queues.
🔄
Keep destination metadata up to date
Update YouTube video details automatically whenever a related customer conversation is closed by an admin in Intercom.
🔍
Search and update instead of duplicating
Check existing user records before creating new entries to maintain clean databases across Intercom and YouTube integrations.
📋
Handle later status changes smoothly
Manage follow-up tasks and video description adjustments automatically when support tickets move through different lifecycle stages.
💬
Extend flows to messaging apps
Connect your core Intercom and YouTube automation with Slack to notify team channels and streamline daily operational handoffs.
And much more...

Who is Intercom + YouTube integration for?

Customer success teams, content creators, and support leads streamline communication workflows and manage video publishing operations effortlessly with this integration.

Performance marketers
Performance marketers
Support leads
Support leads
Account managers
Account managers
Content teams
Content teams
Sales reps
Sales reps
Operations managers
Operations managers
📈
Performance marketers
You run campaigns and track user acquisition metrics, but your analytics sheets only update when someone manually exports data, so your viewer and lead counts are always hours behind — with this integration, every new lead lands instantly and your data stays current.
Support leads
You manage incoming customer inquiries and video responses, but messages sit unread while team members switch between platforms, so urgent issues get delayed — connecting these apps means every interaction triggers immediate action and swift resolution.
🤝
Account managers
You coordinate client onboarding and video content delivery, but stakeholders ask for progress updates before records are synced, so reporting meetings get bogged down in status checks — automating both apps means client tasks and video updates stay perfectly aligned.
📊
Content teams
You handle high volumes of viewer comments and support tickets, but manual data entry causes backlogs that slow down publishing schedules — automating both apps means comments and lead records sync automatically without manual copy-pasting.
🎯
Sales reps
You depend on upstream lead notifications to reach out to prospects, but delayed handoffs from support channels cause cold leads and missed opportunities — with this integration, new prospects trigger instant alerts and video uploads so you never miss a beat.
🗂️
Operations managers
You audit communication histories and video archives, but fragmented platforms leave recurring gaps in your activity logs, so audits become painful manual exercises — automating both apps means every lead and video interaction is recorded reliably.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Intercom + YouTube

Build and manage your Intercom + YouTube automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Intercom + YouTube with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Intercom to YouTube?
Frequently Asked Questions
You can connect Intercom to YouTube in one click using pre-built workflows or ask Integrately AI to build custom automations linking both apps alongside tools like Slack, Google Drive, and Gmail.
Can I automatically upload YouTube videos when new Intercom leads arrive?
Frequently Asked Questions
Can I connect Intercom, YouTube, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and YouTube?
Frequently Asked Questions
How does Intercom data handle lead creation triggers?
Frequently Asked Questions
Can YouTube comment triggers update Intercom records?
Frequently Asked Questions
Do I need coding skills to automate Intercom and YouTube?
Frequently Asked Questions
Is the Intercom and YouTube integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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