Invoice Ninja + Zendesk Integration

Integrate Invoice Ninja to Zendesk in one click, or tell Integrately AI how you want each invoice handled. Create support tickets, notify your support team, update client records, and trigger follow-up actions automatically.

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1.
  • Invoice Ninja
    Quote is deleted in Invoice Ninja Instant
  • Invoice Ninja
    Task is created in Invoice Ninja Instant
  • Invoice Ninja
    Expense is updated in Invoice Ninja Instant
  • Invoice Ninja
    Expense is created in Invoice Ninja Instant
  • Invoice Ninja
    Vendor is updated in Invoice Ninja Instant
  • Invoice Ninja
    Vendor is created in Invoice Ninja Instant
  • Invoice Ninja
    Credit is sent in Invoice Ninja Instant
  • Invoice Ninja
    Credit is created in Invoice Ninja Instant
  • Invoice Ninja
    Client is updated in Invoice Ninja Instant
  • Invoice Ninja
    Client is deleted in Invoice Ninja Instant
  • Invoice Ninja
    Invoice is updated in Invoice Ninja Instant
  • Invoice Ninja
    Invoice is sent in Invoice Ninja Instant
  • Invoice Ninja
    Invoice is deleted in Invoice Ninja Instant
  • Invoice Ninja
    Quote is sent in Invoice Ninja Instant
  • Invoice Ninja
    Quote is updated in Invoice Ninja Instant
  • Invoice Ninja
    Quote is approved in Invoice Ninja Instant
  • Invoice Ninja
    Task is deleted in Invoice Ninja Instant
  • Invoice Ninja
    Purchase order is deleted in Invoice Ninja Instant
  • Invoice Ninja
    Purchase order is updated in Invoice Ninja Instant
  • Invoice Ninja
    Purchase order is created in Invoice Ninja Instant
  • Invoice Ninja
    Product is deleted in Invoice Ninja Instant
  • Invoice Ninja
    Product is updated in Invoice Ninja Instant
  • Invoice Ninja
    Product is created in Invoice Ninja Instant
  • Invoice Ninja
    Project is deleted in Invoice Ninja Instant
  • Invoice Ninja
    Project is updated in Invoice Ninja Instant
  • Invoice Ninja
    Task is updated in Invoice Ninja Instant
  • Invoice Ninja
    Project is created in Invoice Ninja Instant
  • Invoice Ninja
    Client is created in Invoice Ninja Instant
  • Invoice Ninja
    Invoice is created in Invoice Ninja Instant
  • Invoice Ninja
    Payment is created in Invoice Ninja Instant
  • Invoice Ninja
    Quote is created in Invoice Ninja Instant
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
Arrow Right
2.
  • Invoice Ninja
    Create client in Invoice Ninja
  • Invoice Ninja
    Search client in Invoice Ninja
  • Invoice Ninja
    Update client in Invoice Ninja
  • Invoice Ninja
    Create invoice in Invoice Ninja
  • Invoice Ninja
    Search invoice in Invoice Ninja
  • Invoice Ninja
    Update invoice in Invoice Ninja
  • Invoice Ninja
    Create task in Invoice Ninja
  • Invoice Ninja
    Create quote in Invoice Ninja
  • Invoice Ninja
    Search quote in Invoice Ninja
  • Invoice Ninja
    Update quote in Invoice Ninja
  • Invoice Ninja
    Create payment in Invoice Ninja
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

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Ready Workflows Ready Workflows for Invoice Ninja + Zendesk Integration

Create support tickets from new invoices, notify teams, update client records, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Zendesk + Invoice Ninja Integration

Create Invoice Ninja client from new Zendesk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding clients in Invoice Ninja. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Invoice Ninja integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a client in Invoice Ninja.

This makes it easy to keep track of your support tickets and clients in one place.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Invoice Ninja + Zendesk flow

Sync your billing data with CRMs, messaging platforms, and task trackers to keep your support and finance teams aligned. Pick a combination and activate it in one click.

Invoice Ninja
Zendesk
+
StripeStripe (3)
+
SlackSlack (3)
+
HubSpotHubSpot (3)
+
GmailGmail (3)
+
Jira Software CloudJira Software Cloud (3)
+
Google DriveGoogle Drive (3)
I
S
Z
When an Invoice is created in Invoice Ninja, create a customer in Stripe and create a Zendesk ticket.
New Invoice Ninja invoices automatically create Stripe customers and Zendesk support tickets without manual data entry.
I
S
Z
When a payment is created in Invoice Ninja, update Stripe and add a comment to the Zendesk ticket.
Payment updates in Invoice Ninja sync directly with Stripe and log confirmation notes in Zendesk.
I
S
Z
When a quote is approved in Invoice Ninja, create a Stripe subscription and create a Zendesk organization.
Approved quotes automatically trigger Stripe subscriptions and new organizations in Zendesk.

Supported triggers and actions for Invoice Ninja and Zendesk

Mix and match to build the exact automation you need

Invoice Ninja
Invoice Ninja Triggers & Actions
Instant
Quote is deleted in Invoice Ninja
Triggers the automation when a quote is deleted
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Instant
Task is created in Invoice Ninja
Triggers the automation when a task is created
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Instant
Expense is updated in Invoice Ninja
Triggers the automation when an expense is updated
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Instant
Expense is created in Invoice Ninja
Triggers the automation when an expense is created
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Instant
Vendor is updated in Invoice Ninja
Triggers the automation when a vendor is updated
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Instant
Vendor is created in Invoice Ninja
Triggers the automation when a vendor is created
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Instant
Credit is sent in Invoice Ninja
Triggers the automation when a credit is sent
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Instant
Credit is created in Invoice Ninja
Triggers the automation when a credit is created
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Instant
Client is updated in Invoice Ninja
Triggers the automation when a client is updated
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Instant
Client is deleted in Invoice Ninja
Triggers the automation when a client is deleted
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Instant
Invoice is updated in Invoice Ninja
Triggers the automation when an invoice is updated
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Instant
Invoice is sent in Invoice Ninja
Triggers the automation when an invoice is sent
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Instant
Invoice is deleted in Invoice Ninja
Triggers the automation when an invoice is deleted
Try it →
Instant
Quote is sent in Invoice Ninja
Triggers the automation when a quote is sent
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Instant
Quote is updated in Invoice Ninja
Triggers the automation when a quote is updated
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Instant
Quote is approved in Invoice Ninja
Triggers the automation when a quote is approved
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Instant
Task is deleted in Invoice Ninja
Triggers the automation when a task is deleted
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Instant
Purchase order is deleted in Invoice Ninja
Triggers the automation when a purchase order is deleted
Try it →
Instant
Purchase order is updated in Invoice Ninja
Triggers the automation when a purchase order is updated
Try it →
Instant
Purchase order is created in Invoice Ninja
Triggers the automation when a purchase order is created
Try it →
Instant
Product is deleted in Invoice Ninja
Triggers the automation when a product is deleted
Try it →
Instant
Product is updated in Invoice Ninja
Triggers the automation when a product is updated
Try it →
Instant
Product is created in Invoice Ninja
Triggers the automation when a product is created
Try it →
Instant
Project is deleted in Invoice Ninja
Triggers the automation when a project is deleted
Try it →
Instant
Project is updated in Invoice Ninja
Triggers the automation when a project is updated
Try it →
Instant
Task is updated in Invoice Ninja
Triggers the automation when a task is updated
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Instant
Project is created in Invoice Ninja
Triggers the automation when a project is created
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Instant
Client is created in Invoice Ninja
Triggers the automation when a new client is created
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Instant
Invoice is created in Invoice Ninja
Triggers the automation when any invoice is added or modified
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Instant
Payment is created in Invoice Ninja
Triggers the automation when a new payment is created
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Instant
Quote is created in Invoice Ninja
Triggers the automation when a new quote is created
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Create client in Invoice Ninja
Generates a new client profile
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Search client in Invoice Ninja
Searches for a client
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Update client in Invoice Ninja
Updates client information
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Create invoice in Invoice Ninja
Generates invoices for sales transactions
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Search invoice in Invoice Ninja
Locates and retrieves invoices with
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Update invoice in Invoice Ninja
Updates invoice details based on new information
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Create task in Invoice Ninja
Creates a new task
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Create quote in Invoice Ninja
Generates a new quote with pre-filled information
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Search quote in Invoice Ninja
Searches for a quote
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Update quote in Invoice Ninja
Updates the existing quote with new information
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Create payment in Invoice Ninja
Generates and process a payment transaction
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Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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What can you automate with Invoice Ninja + Zendesk?

Streamline your billing and support operations by connecting Invoice Ninja events directly to Zendesk actions.

What you can automate?
🎫
Create Zendesk tickets from new invoices
Automatically open a Zendesk support ticket the moment a new invoice is created in Invoice Ninja. Keep your support team informed without lifting a finger.
📋
Capture every submitted client field
Map all available client details from Invoice Ninja into your Zendesk tickets instead of just names and emails. Your support agents get complete context immediately.
🔔
Alert support teams instantly on creation
Notify your support staff the second a billing document is generated. Ensure rapid response times for client questions and payment inquiries.
🔀
Route tickets based on invoice criteria
Send high-value invoices to priority support queues while routine billing inquiries route to standard queues automatically based on invoice totals.
🔄
Keep client records updated across platforms
Synchronize client profile updates between Invoice Ninja and Zendesk. Prevent outdated contact information from causing communication errors.
🔍
Search and update existing client records
Check whether a client already exists in Zendesk before creating a new ticket or user profile, avoiding duplicate entries in your helpdesk.
Handle payment and status changes automatically
Update Zendesk tickets or add comments when payments are recorded or quotes are approved in Invoice Ninja, keeping support agents fully informed.
💬
Extend workflows to team messaging apps
Trigger automated alerts in Slack or Gmail whenever Invoice Ninja actions create new Zendesk support tickets, keeping cross-functional teams aligned.
And much more...

Who is Invoice Ninja + Zendesk integration for?

Finance managers, support leads, and operations teams connect Invoice Ninja and Zendesk to synchronize client records and automate support ticket creation instantly.

Finance Managers
Finance Managers
Customer Support Leads
Customer Support Leads
Agency Owners
Agency Owners
Freelancers and Consultants
Freelancers and Consultants
Operations Directors
Operations Directors
Billing Specialists
Billing Specialists
📈
Finance Managers
You're creating invoices daily in Invoice Ninja, but support teams miss billing inquiries until clients complain — automating both apps means every invoice issue triggers a Zendesk ticket instantly so billing questions get resolved without delay.
Customer Support Leads
You manage incoming client inquiries manually, but high ticket volumes cause billing questions to slip through the cracks — this integration means every new invoice automatically opens a Zendesk ticket so support agents never miss a client request.
🤝
Agency Owners
You track client deliverables across billing and helpdesk software, but data discrepancies leave clients waiting for answers — automating both apps means your Zendesk tickets and Invoice Ninja records stay perfectly synchronized at all times.
💼
Freelancers and Consultants
You handle billing and client support single-handedly, but manual ticket creation wastes valuable billable hours — with this integration, every client invoice instantly generates a Zendesk ticket so your administrative workload drops significantly.
⚙️
Operations Directors
You oversee client onboarding workflows across multiple platforms, but hand-offs between billing and support cause delays — connecting these apps means client data flows seamlessly from Invoice Ninja into Zendesk without manual intervention.
📋
Billing Specialists
You reconcile payment records and support notes every week, but missing entries create frustrating audit gaps — this integration means every invoice and payment update logs directly into Zendesk so your historical records remain complete.
Our team

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Why choose Integrately to automate Invoice Ninja + Zendesk

Build and manage your Invoice Ninja + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Invoice Ninja + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Invoice Ninja to Zendesk?
Frequently Asked Questions
You can connect Invoice Ninja to Zendesk in 1 click using ready templates on Integrately or ask Integrately AI to build the automation. It takes seconds to link your accounts alongside Stripe, Slack, HubSpot, Gmail, Jira Software Cloud, or Google Drive.
Can I automatically create Zendesk tickets from new Invoice Ninja invoices?
Frequently Asked Questions
Can I connect Invoice Ninja, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Invoice Ninja and Zendesk?
Frequently Asked Questions
How does Invoice Ninja handle client data during ticket creation?
Frequently Asked Questions
Can Zendesk support ticket updates sync back to Invoice Ninja?
Frequently Asked Questions
Do I need coding skills to automate Invoice Ninja and Zendesk?
Frequently Asked Questions
Is the Invoice Ninja and Zendesk integration free?
Frequently Asked Questions
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