Iterable + Twilio Integration

Integrate Iterable to Twilio in one click, or tell Integrately AI how you want each user handled. Track growth events, update user profiles, log communication history, and trigger targeted follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Iterable
    Create user in Iterable
  • Iterable
    Update user in Iterable
  • Iterable
    Track event in Iterable
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Iterable + Twilio Integration

Track user events, update profiles, log calls, handle recordings, and sync communications, all in just one click.

Most popular automationsmost-popular-automations
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Got a different task in mind? Describe it

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Connect more apps to your Iterable + Twilio flow

Extend your customer communications with CRM records, analytics, and team notifications after your core workflow finishes. Pick a combination and activate it in one click.

Iterable
Twilio
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ShopifyShopify (4)
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Google Analytics 4Google Analytics 4 (4)
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KlaviyoKlaviyo (4)
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SalesforceSalesforce (4)
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Google SheetsGoogle Sheets (4)
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SlackSlack (4)
S
I
T
When an order is created in Shopify, create a user in Iterable and send an SMS in Twilio
New Shopify orders instantly create a user profile in Iterable and trigger a confirmation SMS through Twilio, eliminating manual data entry.
S
I
T
When an order is fulfilled in Shopify, update the user in Iterable and send a WhatsApp message in Twilio
Fulfilled Shopify orders update user data in Iterable and send automated WhatsApp updates via Twilio without manual effort.
S
I
T
When a refund is created in Shopify, track an event in Iterable and send an SMS in Twilio
Refund events in Shopify trigger tracking updates in Iterable and alert customers via Twilio SMS instantly.
S
I
T
When a customer is created in Shopify, create a user in Iterable and call the customer phone in Twilio
New Shopify customers automatically populate Iterable user profiles and trigger phone verification calls through Twilio.

Supported triggers and actions for Iterable and Twilio

Mix and match to build the exact automation you need

Iterable
Iterable Triggers & Actions
No trigger is available
Create user in Iterable
Creates a new user account
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Update user in Iterable
Updates user information
Try it →
Track event in Iterable
Record and monitor the progress of an event
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Get message media by id in Twilio
Try it →
Get message medias in Twilio
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Iterable + Twilio?

Streamline your growth marketing and cloud communication pipelines with powerful automated workflows.

What you can automate?
🔄
Sync communication events with user profiles
Automatically create or update user profiles in Iterable whenever calls finish, messages arrive, or phone numbers are added in Twilio.
📋
Capture every submitted message detail
Map all available message payloads, call durations, and metadata into your marketing database instead of losing context.
🚨
Alert team members the moment calls finish
Notify your support or sales channels instantly in Slack or via SMS whenever important communication events occur.
🔀
Route communications based on status
Perform different follow-up actions depending on whether a call status is completed, busy, or finished.
📝
Keep user records consistently up to date
Ensure every change in phone status or message receipt updates your Iterable database in real time.
🔍
Prevent duplicate profile creation
Automatically check for existing user records in Iterable and update them instead of creating redundant entries.
📞
Handle later communication status changes
Trigger automated workflows when recordings become available or call statuses shift to finished.
🔗
Extend your workflow to Google Sheets
Log every Twilio call and Iterable user update directly into a Google Sheets tracking document automatically.
And much more...

Who is Iterable + Twilio integration for?

Connecting Iterable and Twilio streamlines customer growth campaigns and cloud communications for teams managing high-volume messaging and user lifecycle data.

Performance Marketers
Performance Marketers
Customer Support Leads
Customer Support Leads
Operations Managers
Operations Managers
Growth Teams
Growth Teams
Account Executives
Account Executives
Compliance Officers
Compliance Officers
📈
Performance Marketers
You're running growth campaigns and tracking user engagement across messaging channels, but your communication logs only update when someone manually exports data, so the metrics you're reviewing are always hours behind — with this integration, every user action lands in your platform instantly and your data stays current.
⏱️
Customer Support Leads
You need to respond to incoming calls and messages immediately, but critical call updates sit stranded in communication queues until someone checks them manually — with this integration, every interaction triggers instant profile updates and team alerts so you never miss an urgent inquiry.
📊
Operations Managers
You answer to stakeholders who want to review real-time communication throughput, but reconciling call records and user profiles by hand leads to persistent reporting gaps — with this integration, every communication event is logged automatically and your reports reflect accurate numbers.
Growth Teams
The volume of inbound messages and customer touchpoints is too high for anyone to keep up with by hand, leading to missed follow-ups and fragmented profiles — with this integration, user records and communication triggers run on autopilot across both platforms.
🤝
Account Executives
You own the next client outreach step and depend on communication data to be handed over cleanly, but manual handoffs cause frustrating delays in prospect engagement — with this integration, every call and message updates your records immediately so you can reach out on time.
🗂️
Compliance Officers
You need a reliable history of all customer communications and user touchpoints, but manual tracking leaves audit trails full of missing entries — with this integration, every communication and user event is recorded reliably without manual intervention.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Iterable + Twilio

Build and manage your Iterable + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Iterable + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Iterable to Twilio?
Frequently Asked Questions
You can connect Iterable to Twilio instantly using 1-click automations on Integrately, or use Integrately AI to build custom workflows across Shopify, Google Sheets, Slack, and 1,500+ other apps.
Can I automatically create users in Iterable when calls finish in Twilio?
Frequently Asked Questions
Can I connect Iterable, Twilio, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Iterable and Twilio?
Frequently Asked Questions
How are user records handled between Iterable and Twilio?
Frequently Asked Questions
Can I track call status changes from Twilio in Iterable?
Frequently Asked Questions
Do I need coding skills to automate Iterable and Twilio?
Frequently Asked Questions
Is the Iterable and Twilio integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Iterable or Twilio With 1500+ Other Apps

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Sync Twilio with telephony, messaging, and helpdesk tools to streamline your cloud communications.
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