Jira Service Desk + SMS Gateway Center Integration

Integrate Jira Service Desk to SMS Gateway Center in one click, or tell Integrately AI how you want each ticket handled. Track support requests, trigger instant notifications, send SMS updates to clients, and keep your communication channels synced automatically.

Integrate For Free arrow rightGoogle Logo Sign Up With Google
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Jira Service Desk
    Request is created in Jira Service Desk
  • Jira Service Desk
    Request is updated in Jira Service Desk
  • SMS Gateway Center
    Inbound SMS is received in SMS Gateway Center Instant
Arrow Right
2.
  • Jira Service Desk
    Search request in Jira Service Desk
  • Jira Service Desk
    Comment on request in Jira Service Desk
  • Jira Service Desk
    Create request in Jira Service Desk
  • Jira Service Desk
    Get attachment by ID in Jira Service Desk
  • SMS Gateway Center
    Send single/batch SMS in SMS Gateway Center

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Jira Service Desk + SMS Gateway Center Integration

Send text alerts for new requests, notify clients on updates, dispatch batched messages, and streamline support workflows, all in just one click.

Most popular automationmost-popular-automations
Jira Service Desk + SMS Gateway Center Integration

Send SMS Gateway Center sms for new Jira Service Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Jira Service Desk - SMS Gateway Center integration. Whenever a new ticket is created in Jira Service Desk, you will immediately receive a sms in SMS Gateway Center notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the sms includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic SMS Gateway Center smss for new Jira Service Desk tickets today - your customers will appreciate it!
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Jira Service Desk + SMS Gateway Center flow

Extend your support automations by connecting documentation, team chat, cloud storage, and video meetings. Pick a combination and activate it in one click.

Jira Service Desk
SMS Gateway Center
+
ConfluenceConfluence (4)
+
SlackSlack (4)
+
Jira Software CloudJira Software Cloud (4)
+
Google DriveGoogle Drive (4)
+
Microsoft OutlookMicrosoft Outlook (4)
+
ZoomZoom (4)
J
C
S
Create a Confluence page for every Jira Service Desk request, and send an SMS Gateway Center notification
New Jira Service Desk requests instantly generate documentation in Confluence while triggering an SMS via SMS Gateway Center, keeping your team and clients aligned.
J
C
S
When a Jira Service Desk request is updated, update the Confluence page and send an SMS update
Keep Confluence documentation synchronized whenever Jira Service Desk requests change, and notify stakeholders instantly via SMS Gateway Center.
J
C
S
If a Jira Service Desk request is high priority, create a Confluence incident page and send an urgent SMS
Critical support tickets automatically generate high-priority Confluence logs and trigger immediate SMS Gateway Center alerts.
J
C
C
S
Use Claude to summarise Jira Service Desk requests, save the summary in Confluence, and send an SMS brief
Transform raw support requests into polished summaries using Claude, store them in Confluence, and text the brief via SMS Gateway Center.

Supported triggers and actions for Jira Service Desk and SMS Gateway Center

Mix and match to build the exact automation you need

Jira Service Desk
Jira Service Desk Triggers & Actions
Request is created in Jira Service Desk
Triggers the automation when a new request is created
Try it →
Request is updated in Jira Service Desk
Triggers the automation when a request is updated
Try it →
Search request in Jira Service Desk
Searches for a request
Try it →
Comment on request in Jira Service Desk
Adds a comment to a request
Try it →
Create request in Jira Service Desk
Generates a new request
Try it →
Get attachment by ID in Jira Service Desk
Retrieves an attachment by its unique id
Try it →
SMS Gateway Center
SMS Gateway Center Triggers & Actions
Instant
Inbound SMS is received in SMS Gateway Center
Triggers the automation when a new message is received
Try it →
Send single/batch SMS in SMS Gateway Center
Sends single or batch sms messages
Try it →

What can you automate with Jira Service Desk + SMS Gateway Center?

Streamline your customer support operations with powerful automated workflows connecting Jira Service Desk and SMS Gateway Center.

What you can automate?
📩
Send SMS alerts for new support requests
Automatically trigger an SMS Gateway Center message whenever a new request is created in Jira Service Desk to keep clients instantly informed.
📝
Capture every submitted request detail
Map all available Jira Service Desk ticket fields directly into your SMS notifications instead of generic summaries, ensuring complete clarity.
🔔
Notify the right person immediately
Alert support agents and clients the second a ticket status changes, eliminating communication gaps and delays.
🔀
Route messages based on ticket priority
Send urgent text alerts for high-priority Jira Service Desk requests while dispatching standard confirmation messages for routine inquiries.
🔄
Keep client records up to date
Automatically update ticket details and communicate progress changes via SMS Gateway Center as work advances in Jira Service Desk.
🔍
Search and update existing requests
Look up existing Jira Service Desk requests before sending communications to prevent duplicate messaging and cluttered logs.
✅
Handle resolution status changes
Trigger closing SMS notifications through SMS Gateway Center the moment a Jira Service Desk request is marked as resolved.
🔗
Extend workflows to team collaboration tools
Connect Jira Service Desk and SMS Gateway Center with Slack or Confluence to keep engineering and support teams fully synchronized.
And much more...

Who is Jira Service Desk + SMS Gateway Center integration for?

Support teams, operations managers, and customer service leads who need instant text communication rely on this integration to eliminate manual messaging delays and keep clients updated.

Support Directors
Support Directors
Helpdesk Managers
Helpdesk Managers
Client Success Leads
Client Success Leads
Customer Support Teams
Customer Support Teams
Service Desk Agents
Service Desk Agents
Operations Coordinators
Operations Coordinators
📈
Support Directors
You review support throughput and response times every week, but your metrics rely on manual ticket logs that lag behind reality — with this integration, every new Jira Service Desk request triggers instant updates and your operational data stays current.
⚡
Helpdesk Managers
You need to dispatch field technicians or notify clients immediately when critical issues arise, but manual alerting creates bottlenecks — this integration means every urgent request triggers an instant SMS Gateway Center notification without manual intervention.
🤝
Client Success Leads
You answer to external stakeholders who demand real-time visibility into support ticket progress, but compiling manual status reports wastes hours — automating both apps means your clients receive immediate text updates the moment requests are resolved.
📊
Customer Support Teams
You handle high volumes of incoming tickets daily and struggle to keep customers informed across channels, leading to repetitive inquiries — connecting these apps means every request automatically dispatches confirmation texts and keeps communication flowing.
🛠️
Service Desk Agents
You depend on accurate ticket creation and upstream handoffs to begin troubleshooting, but missing notifications delay your response time — this integration means every new Jira Service Desk ticket immediately alerts the right personnel via SMS.
🗂️
Operations Coordinators
You need a complete and reliable history of customer interactions for auditing and compliance, but manual logging leaves gaps in your archives — automating both apps means every request and update is perfectly captured and tracked.
Try This Integration – No Code Neededarrow right
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Jira Service Desk + SMS Gateway Center

Build and manage your Jira Service Desk + SMS Gateway Center automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Jira Service Desk + SMS Gateway Center with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Connect Jira Service Desk + SMS Gateway Center Now arrow right
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
See Pricingarrow right

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Connect Jira Service Desk + SMS Gateway Center Now arrow right
In Just 1 Click!
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Jira Service Desk to SMS Gateway Center?
Frequently Asked Questions
You can connect Jira Service Desk to SMS Gateway Center instantly using 1-click ready workflows or Integrately AI. With 42,000+ active users and support for tools like Slack, Confluence, and Zoom, setting up your integration takes only minutes.
Can I automatically send an SMS when a new request is created in Jira Service Desk?
Frequently Asked Questions
Can I connect Jira Service Desk, SMS Gateway Center, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Jira Service Desk and SMS Gateway Center?
Frequently Asked Questions
How does Jira Service Desk handle request data in this integration?
Frequently Asked Questions
How does SMS Gateway Center deliver messages during ticket updates?
Frequently Asked Questions
Can I automate this workflow without any coding experience?
Frequently Asked Questions
Is the Jira Service Desk and SMS Gateway Center integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Jira Service Desk or SMS Gateway Center With 1500+ Other Apps

Jira Service Desk
Popular Jira Service Desk Integrations
Connect Jira Service Desk to CRMs, ticketing systems, and productivity apps to streamline customer service workflows.
See All
Jira Service Desk Integrations arrow right
No popular apps found
SMS Gateway Center
Popular SMS Gateway Center Integrations
Sync SMS Gateway Center with marketing tools, notification apps, and databases to power your text messaging campaigns.
See All
SMS Gateway Center Integrations arrow right
No popular apps found