Jira Service Desk + Teamwork Integration

Integrate Jira Service Desk to Teamwork in one click, or tell Integrately AI how you want each request handled. Create tasks, update projects, log comments, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Jira Service Desk
    Request is created in Jira Service Desk
  • Jira Service Desk
    Request is updated in Jira Service Desk
  • Teamwork
    Task is created in Teamwork Instant
  • Teamwork
    Task is updated in Teamwork Instant
  • Teamwork
    Task is deleted in Teamwork Instant
  • Teamwork
    Project is created in Teamwork Instant
  • Teamwork
    Project is updated in Teamwork Instant
  • Teamwork
    Project is deleted in Teamwork Instant
  • Teamwork
    Card is created in Teamwork Instant
  • Teamwork
    Task List is created in Teamwork Instant
  • Teamwork
    Risk is created in Teamwork Instant
  • Teamwork
    Message reply is created in Teamwork Instant
  • Teamwork
    Calendar event is created in Teamwork Instant
  • Teamwork
    Calendar event reminder is sent in Teamwork Instant
  • Teamwork
    Person is created in Teamwork Instant
  • Teamwork
    Time entry is created in Teamwork Instant
  • Teamwork
    Message is created in Teamwork Instant
  • Teamwork
    Milestone is created in Teamwork Instant
  • Teamwork
    Notebook is created in Teamwork Instant
  • Teamwork
    Invoice is created in Teamwork Instant
  • Teamwork
    Company is created in Teamwork Instant
  • Teamwork
    Status is created in Teamwork Instant
  • Teamwork
    Expense is created in Teamwork Instant
  • Teamwork
    Column is created in Teamwork Instant
  • Teamwork
    Comment is created in Teamwork Instant
  • Teamwork
    Link is created in Teamwork Instant
Arrow Right
2.
  • Jira Service Desk
    Search request in Jira Service Desk
  • Jira Service Desk
    Comment on request in Jira Service Desk
  • Jira Service Desk
    Create request in Jira Service Desk
  • Jira Service Desk
    Get attachment by ID in Jira Service Desk
  • Teamwork
    Create Task in Teamwork
  • Teamwork
    Search task in Teamwork
  • Teamwork
    Mark task complete in Teamwork
  • Teamwork
    Update task in Teamwork
  • Teamwork
    Create task comment in Teamwork
  • Teamwork
    Create project category in Teamwork
  • Teamwork
    Move board card in Teamwork
  • Teamwork
    Create message category in Teamwork
  • Teamwork
    Create message reply in Teamwork
  • Teamwork
    Create board column in Teamwork
  • Teamwork
    Create calendar event type in Teamwork
  • Teamwork
    Create link category in Teamwork
  • Teamwork
    Create notebook category in Teamwork
  • Teamwork
    Create notebook in Teamwork
  • Teamwork
    Create notebook comment in Teamwork
  • Teamwork
    Move task list from template in Teamwork
  • Teamwork
    Add task list from template in Teamwork
  • Teamwork
    Search notebook in Teamwork
  • Teamwork
    Search Task comment in Teamwork
  • Teamwork
    Search file comment in Teamwork
  • Teamwork
    Search notebook comment in Teamwork
  • Teamwork
    Search milestone comment in Teamwork
  • Teamwork
    Create file category in Teamwork
  • Teamwork
    Create company in Teamwork
  • Teamwork
    Search company in Teamwork
  • Teamwork
    Create calendar event in Teamwork
  • Teamwork
    Search event in Teamwork
  • Teamwork
    Create person in Teamwork
  • Teamwork
    Add people to project in Teamwork
  • Teamwork
    Search person in Teamwork
  • Teamwork
    Create project in Teamwork
  • Teamwork
    Search project in Teamwork
  • Teamwork
    Create time entry on project in Teamwork
  • Teamwork
    Create time entry on task in Teamwork
  • Teamwork
    Create message in Teamwork
  • Teamwork
    Search message in Teamwork
  • Teamwork
    Create status in Teamwork
  • Teamwork
    Upload file to project in Teamwork
  • Teamwork
    Search file in Teamwork
  • Teamwork
    Create expense in Teamwork
  • Teamwork
    Create milestone in Teamwork
  • Teamwork
    Create milestone comment in Teamwork
  • Teamwork
    Search milestone in Teamwork
  • Teamwork
    Create task list in Teamwork
  • Teamwork
    Search task list in Teamwork
  • Teamwork
    Create invoice in Teamwork
  • Teamwork
    Create link in Teamwork
  • Teamwork
    Create link comment in Teamwork
  • Teamwork
    Search link in Teamwork

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Ready Workflows Ready Workflows for Jira Service Desk + Teamwork Integration

Capture requests, create tasks, update projects, log comments, and trigger follow-ups, all in just one click.

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Connect more apps to your Jira Service Desk + Teamwork flow

Route service requests to team channels, document decisions in notes, and keep development and management spaces aligned. Pick a combination and activate it in one click.

Jira Service Desk
Teamwork
+
SlackSlack (3)
+
ConfluenceConfluence (3)
+
GitHubGitHub (3)
+
Jira Software CloudJira Software Cloud (3)
+
Google DriveGoogle Drive (3)
+
ZoomZoom (3)
J
T
S
Create a Teamwork task from every Jira Service Desk request, and notify your team on Slack.
New Jira Service Desk requests appear as Teamwork tasks instantly and your team hears about it in Slack, so support and delivery stay aligned.
J
T
S
When a Jira Service Desk request is updated, update the task in Teamwork and post the update on Slack.
Request updates in Jira Service Desk instantly refresh the matching Teamwork task and notify your team on Slack, eliminating out-of-date information.
T
J
S
When a Teamwork task is marked complete, comment on the Jira Service Desk request and notify your team on Slack.
Completed Teamwork tasks automatically update the Jira Service Desk request with a comment and alert your team on Slack.

Supported triggers and actions for Jira Service Desk and Teamwork

Mix and match to build the exact automation you need

Jira Service Desk
Jira Service Desk Triggers & Actions
Request is created in Jira Service Desk
Triggers the automation when a new request is created
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Request is updated in Jira Service Desk
Triggers the automation when a request is updated
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Search request in Jira Service Desk
Searches for a request
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Comment on request in Jira Service Desk
Adds a comment to a request
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Create request in Jira Service Desk
Generates a new request
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Get attachment by ID in Jira Service Desk
Retrieves an attachment by its unique id
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Teamwork
Teamwork Triggers & Actions
Instant
Task is created in Teamwork
Triggers the automation when a new task is added
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Instant
Task is updated in Teamwork
Triggers the automation when any task is modified
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Instant
Task is deleted in Teamwork
Triggers the automation when any task is deleted
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Instant
Project is created in Teamwork
Triggers the automation when a new project is created
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Instant
Project is updated in Teamwork
Triggers the automation when a project is updated
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Instant
Project is deleted in Teamwork
Triggers the automation when a project is deleted
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Instant
Card is created in Teamwork
Triggers the automation when a new card is created
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Instant
Task List is created in Teamwork
Triggers the automation when a new task list is created
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Instant
Risk is created in Teamwork
Triggers the automation when a risk is created
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Instant
Message reply is created in Teamwork
Triggers the automation when a message is replied to
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Instant
Calendar event is created in Teamwork
Triggers the automation when a new event is created in a calendar
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Instant
Calendar event reminder is sent in Teamwork
Triggers the automation when a reminder is sent for the upcoming calendar event
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Instant
Person is created in Teamwork
Triggers the automation when a new person is created
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Instant
Time entry is created in Teamwork
Triggers the automation when a new time entry is created
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Instant
Message is created in Teamwork
Triggers the automation when a new message is created
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Instant
Milestone is created in Teamwork
Triggers the automation when a new milestone is created
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Instant
Notebook is created in Teamwork
Triggers the automation when a new notebook is created
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Instant
Invoice is created in Teamwork
Triggers the automation when a new invoice is added
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Instant
Company is created in Teamwork
Triggers the automation when a new company is created
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Instant
Status is created in Teamwork
Triggers the automation when a new status is created
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Instant
Expense is created in Teamwork
Triggers the automation when a new expense is added
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Instant
Column is created in Teamwork
Triggers the automation when a new event or workout session is scheduled
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Instant
Comment is created in Teamwork
Triggers the automation when a comment is added
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Instant
Link is created in Teamwork
Triggers the automation when a new link is added
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Create Task in Teamwork
Creates a new task
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Search task in Teamwork
Searches for a task
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Mark task complete in Teamwork
Marks the task as completed
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Update task in Teamwork
Updates the task with new information or changes
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Create task comment in Teamwork
Adds comment to a task
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Create project category in Teamwork
Creates a new project category
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Move board card in Teamwork
Relocates a particular card within a project board
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Create message category in Teamwork
Creates a new message category
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Create message reply in Teamwork
Generates a reply message
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Create board column in Teamwork
Sets up a new column in the board layout
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Create calendar event type in Teamwork
Adds a new event type in the particular calendar
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Create link category in Teamwork
Organize and categorize related links
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Create notebook category in Teamwork
Creates a new notebook category
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Create notebook in Teamwork
Generates a new notebook to organize information
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Create notebook comment in Teamwork
Creates a new comment in a notebook
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Move task list from template in Teamwork
Transfer selected tasks from a template to the corresponding task list
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Add task list from template in Teamwork
Generates a task list based on a pre-existing template
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Search notebook in Teamwork
Searches for a notebook
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Search Task comment in Teamwork
Searches for a task comment
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Search file comment in Teamwork
Searches and retrieve comments from a file
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Search notebook comment in Teamwork
Searches for a notebook comment
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Search milestone comment in Teamwork
Searches for a milestone comment
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Create file category in Teamwork
Generates a new file category based on predetermined criteria
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Create company in Teamwork
Generates a new company profile with given details
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Search company in Teamwork
Finds information about a company
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Create calendar event in Teamwork
Adds a new event to the calendar
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Search event in Teamwork
Conduct a search for events based on particular criteria
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Create person in Teamwork
Generates a new person
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Add people to project in Teamwork
Populate project members based on predefined criteria
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Search person in Teamwork
Retrieves information about a person
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Create project in Teamwork
Creates a new project
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Search project in Teamwork
Searches for a project
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Create time entry on project in Teamwork
Log time spent on a project
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Create time entry on task in Teamwork
Logs the time spent on a task
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Create message in Teamwork
Generates a new message
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Search message in Teamwork
Searches for a message
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Create status in Teamwork
Generates a new status update
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Upload file to project in Teamwork
Transfer files to the designated project folder
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Search file in Teamwork
Searches for a file
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Create expense in Teamwork
Generates a new expense record
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Create milestone in Teamwork
Creates a milestone to track progress
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Create milestone comment in Teamwork
Adds a new comment to a milestone
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Search milestone in Teamwork
Searches for a milestone
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Create task list in Teamwork
Creates a new task list
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Search task list in Teamwork
Searches for a task list
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Create invoice in Teamwork
Generates invoices for sales transactions
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Create link in Teamwork
Generates a new link that redirects to a destination
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Create link comment in Teamwork
Adds a new comment to a link
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Search link in Teamwork
Searches for a link
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What can you automate with Jira Service Desk + Teamwork?

Streamline your support requests and project tasks with powerful automation options designed for service and delivery teams.

What you can automate?
⚙️
Create a Teamwork task from every Jira Service Desk request
Automatically generate a new task in Teamwork the moment a customer submits a request in Jira Service Desk. Eliminate manual data entry and start working on delivery immediately.
📝
Capture every submitted request field accurately
Map all available Jira Service Desk request details directly into separate Teamwork task fields. Your project board receives complete context instead of just basic titles.
🔔
Tell the right team member as soon as it happens
Trigger instant notifications or comments when new support requests arrive. Ensure your project managers and delivery agents never miss an incoming ticket.
🔀
Route tasks differently based on request attributes
Send urgent requests to priority project lists and routine inquiries to standard queues. Use conditional logic to direct work precisely where it needs to go.
🔄
Keep project boards up to date as requests change
Automatically update Teamwork tasks whenever a Jira Service Desk request is modified. Maintain perfect synchronization between customer support and project execution.
🔍
Search and update instead of creating duplicates
Check for existing tasks in Teamwork before creating new records. Prevent duplicate entries and keep your project management workspace clean and organized.
Handle later status changes and task completions
Automatically comment on Jira Service Desk requests when Teamwork tasks are marked complete. Close the feedback loop between delivery work and customer communication.
🔌
Extend your workflow to Slack and other apps
Connect Jira Service Desk and Teamwork with Slack, Confluence, or GitHub to notify team channels and document technical workflows in one continuous pipeline.
And much more...

Who is Jira Service Desk + Teamwork integration for?

Support agents, project managers, and operations leads rely on this integration to keep customer requests and project tasks aligned without manual copying.

Performance analysts and reporting leads
Performance analysts and reporting leads
Support managers
Support managers
Client relations leads
Client relations leads
High-volume customer support teams
High-volume customer support teams
Project coordinators
Project coordinators
Operations leads
Operations leads
📈
Performance analysts and reporting leads
You're tracking service request metrics across channels but your project boards only update when someone manually exports data, so the completion counts you report on are always a few hours behind — with this integration, every new Jira Service Desk request lands in Teamwork instantly and your data stays current.
🚨
Support managers
You manage incoming customer tickets but find out about delayed tasks too late because support logs and project boards live in separate tools — connecting these apps means every service request immediately creates a trackable Teamwork task so nothing slips through the cracks.
🤝
Client relations leads
You answer to clients who want immediate visibility into their support requests and ongoing project delivery milestones — automating both apps means task updates flow straight from Teamwork into Jira Service Desk comments so your clients always see accurate progress.
High-volume customer support teams
The volume of inbound tickets is too high for anyone to keep up by hand, leading to missed tasks and delayed internal handoffs — automating these apps means every customer request turns into an active Teamwork task the moment it arrives.
📋
Project coordinators
You own the delivery step and depend on support agents to hand over customer requirements without losing critical details — this integration means every Jira Service Desk request is correctly turned into a Teamwork task with all parameters intact.
🗂️
Operations leads
You need a reliable audit history of customer requests and project execution, but keep finding gaps where manual entries were missed — with this integration, every request event automatically records a corresponding task update without exception.
Our team

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Why choose Integrately to automate Jira Service Desk + Teamwork

Build and manage your Jira Service Desk + Teamwork automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Jira Service Desk + Teamwork with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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in $19.99

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Frequently Asked Questions

How do I connect Jira Service Desk to Teamwork?
Frequently Asked Questions
You can connect Jira Service Desk to Teamwork in 1 click using ready templates on Integrately, along with Slack, Confluence, GitHub, and 1,500+ other apps. Use Integrately AI to configure custom workflows effortlessly.
Can I automatically create a Teamwork task from every Jira Service Desk request?
Frequently Asked Questions
Can I connect Jira Service Desk, Teamwork, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Jira Service Desk and Teamwork?
Frequently Asked Questions
How are Jira Service Desk request fields synced with Teamwork?
Frequently Asked Questions
Can I update Teamwork tasks when Jira Service Desk requests change?
Frequently Asked Questions
Do I need coding skills to automate Jira Service Desk and Teamwork?
Frequently Asked Questions
Is the Jira Service Desk and Teamwork integration free?
Frequently Asked Questions
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You Can Also Connect Jira Service Desk or Teamwork With 1500+ Other Apps

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