Create Teamwork CRM deal for new Jira Service Desk ticket
Jira Service Desk + Teamwork CRM Integration
Jira Service Desk + Teamwork CRM Integration
Integrate Jira Service Desk to Teamwork CRM in one click, or tell Integrately AI how you want each ticket handled. Convert support requests into sales opportunities, update your CRM records, alert your team, and track follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Request is created in Jira Service Desk- Request is updated in Jira Service Desk
Company is created in Teamwork CRM Instant- Contact is created in Teamwork CRM Instant
- Deal is created in Teamwork CRM Instant
- Deal is updated in Teamwork CRM Instant
- Deal is deleted in Teamwork CRM Instant
- Activity is created in Teamwork CRM Instant
- Activity is updated in Teamwork CRM Instant
- Activity is deleted in Teamwork CRM Instant
- Note is created in Teamwork CRM Instant
- File is created in Teamwork CRM Instant
2.
- Search request in Jira Service Desk
- Comment on request in Jira Service Desk
- Create request in Jira Service Desk
- Get attachment by ID in Jira Service Desk
- Create deal in Teamwork CRM
- Search deal in Teamwork CRM
- Create contact in Teamwork CRM
- Search contact in Teamwork CRM
- Create company in Teamwork CRM
- Search company in Teamwork CRM
- Create note in Teamwork CRM
- Create activity in Teamwork CRM
- Search activity in Teamwork CRM
- Create pipeline in Teamwork CRM
- Create stage in Teamwork CRM
- Search country in Teamwork CRM
- Search user in Teamwork CRM
- Create product in Teamwork CRM
- Search product in Teamwork CRM
Trusted by experts at...
Ready Workflows for Jira Service Desk + Teamwork CRM Integration
Capture customer requests, create deals, keep CRM records updated, alert your team, and trigger follow-ups, all in just one click.
Most popular automations
Create Jira Service Desk ticket for new Teamwork CRM contact
Teamwork CRM + Jira Service Desk Integration
Create Teamwork CRM contact from new Jira Service Desk ticket
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Teamwork CRM. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Teamwork CRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Teamwork CRM.
This makes it easy to keep track of your support tickets and contacts in one place.
See moreUse this {{trigger.CustomerSupport}} - Teamwork CRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Teamwork CRM.
This makes it easy to keep track of your support tickets and contacts in one place.
Create Teamwork CRM note for new Jira Service Desk ticket
Jira Service Desk + Teamwork CRM Integration
Create Jira Service Desk ticket for new Teamwork CRM deal
Teamwork CRM is a great tool for managing customer relationships. However, when an deal is created in Teamwork CRM, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.
A solution to this problem is to create a ticket in Jira Service Desk whenever an deal is created in Teamwork CRM. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
See moreA solution to this problem is to create a ticket in Jira Service Desk whenever an deal is created in Teamwork CRM. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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Connect more apps to your Jira Service Desk + Teamwork CRM flow
Streamline customer onboarding by notifying support channels, scheduling meetings, and logging updates across your entire stack. Pick a combination and activate it in one click.
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Slack (5)
Slack (5) +
Google Calendar (4)
Google Calendar (4) +
HubSpot (4)
HubSpot (4) +
Calendly (4)
Calendly (4) +
Zoom (4)
Zoom (4) +
Gmail (4)
Gmail (4) J
T
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Create a Teamwork CRM deal for every Jira Service Desk request, and notify your support channel in Slack
Jira Service Desk requests appear in Teamwork CRM as new deals instantly while your sales channel hears about it in Slack, so support and sales stay fully aligned.
J
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When a Jira Service Desk request is updated, update the matching Teamwork CRM deal and post the update in Slack
Updated Jira Service Desk requests instantly sync changes to Teamwork CRM deals and notify your team on Slack, keeping everyone informed of progress.
J
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If a Jira Service Desk request mentions urgent, create a priority Teamwork CRM deal and alert the sales channel in Slack
Urgent Jira Service Desk requests automatically generate priority Teamwork CRM deals and trigger an immediate Slack alert for fast response.
J
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Use Claude to summarise every Jira Service Desk request, create a Teamwork CRM deal, and post the brief in Slack
Claude summarises incoming Jira Service Desk requests before creating a Teamwork CRM deal and posting the brief to Slack, saving review time.
J
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Turn every Jira Service Desk request into a Teamwork CRM deal, create a follow-up task in HubSpot, and announce it in Slack
Jira Service Desk requests create Teamwork CRM deals, trigger follow-up tasks in HubSpot, and notify your team in Slack for complete coverage.
Supported triggers and actions for Jira Service Desk and Teamwork CRM
Mix and match to build the exact automation you need
Jira Service Desk Triggers & Actions
Teamwork CRM Triggers & Actions
Instant
Company is created in Teamwork CRM
Triggers the automation when a new company is created
Try it → Instant
Contact is created in Teamwork CRM
Triggers the automation when a new contact is created
Try it → Instant
Activity is created in Teamwork CRM
Triggers the automation when a new activity is created
Try it → Instant
Activity is updated in Teamwork CRM
Triggers the automation when an activity is updated
Try it → Instant
Activity is deleted in Teamwork CRM
Triggers the automation when any activity is deleted
Try it → Instant
File is created in Teamwork CRM
Triggers the automation when a particular action in the workflow fails
Try it → What can you automate with Jira Service Desk + Teamwork CRM?
Streamline your support-to-sales pipeline with automated deal creation, smart routing, and instant record synchronization.
🎯
Create deals from support requests instantly
Turn every new Jira Service Desk request into a qualified Teamwork CRM deal the moment it arrives. Bridge the gap between customer support and sales pipelines without lifting a finger.
📋
Capture every submitted request field
Map all custom ticket fields and customer details from Jira Service Desk into Teamwork CRM deals. Ensure your sales team has full context without manual copying.
🔔
Alert your team the moment requests arrive
Trigger instant notifications in Slack or email whenever a high-value customer submits a new service request. Keep sales and support informed in real time.
🔀
Route deals based on ticket priority
Set conditional rules to create priority deals for urgent support tickets or standard deals for general inquiries. Tailor your sales workflow to match customer needs.
🔄
Keep CRM records updated as tickets change
Automatically update Teamwork CRM deals whenever a Jira Service Desk request is modified or resolved. Keep your pipeline status accurate across both systems.
🔍
Search and update existing records
Prevent duplicate entries by searching for existing contacts and companies in Teamwork CRM before logging updates from Jira Service Desk requests.
📅
Schedule follow-up actions on status changes
Trigger calendar events, task creation, or follow-up meetings whenever a Jira Service Desk request reaches a specific resolution stage.
🌐
Extend your workflow with powerful apps
Connect Jira Service Desk and Teamwork CRM with Slack, HubSpot, or Google Calendar to build comprehensive multi-step automation pipelines.
And much more...
Who is Jira Service Desk + Teamwork CRM integration for?
Support and sales teams synchronize customer requests and pipeline deals to eliminate manual data silos and accelerate client conversion.
Revenue Operations Leaders
Support Managers
Account Executives
Customer Success Teams
Sales Representatives
Operations Directors
📈
Revenue Operations Leaders
You're tracking pipeline growth across sales platforms but your support ticket metrics only update when someone manually exports records, so the revenue forecasts you're presenting are always a few hours behind — with this integration, every new support request lands in your CRM instantly and your data stays current.
⚡
Support Managers
You manage high-volume customer inquiries in Jira Service Desk that represent urgent sales opportunities, but finding out about them too late causes deals to stall — automating both apps means every request creates a CRM deal immediately so your team can act without delay.
🤝
Account Executives
You answer to clients who want immediate progress updates on their service requests, but cross-referencing support tickets and sales pipelines manually leads to frustrating delays — this integration means every ticket update flows straight into your CRM deals so you always have the latest status.
🌊
Customer Success Teams
The volume of incoming support requests is too high for anyone to keep up by hand, leaving critical client issues scattered across disconnected platforms — connecting these apps means every request is logged and organised automatically without missing a single detail.
🔄
Sales Representatives
You own the next sales follow-up step and depend on support agents to manually hand over qualified leads, which often results in lost context and missed conversion windows — with this integration, every qualified request triggers a deal in your CRM the moment it is submitted.
📋
Operations Directors
You need a reliable audit history of customer interactions but keep finding gaps between support ticket logs and sales pipeline records — automating both apps means every request and deal stays perfectly synchronised across your entire workspace.
Did you know?
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Why choose Integrately to automate Jira Service Desk + Teamwork CRM
Build and manage your Jira Service Desk + Teamwork CRM automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Service Desk + Teamwork CRM with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions
How do I connect Jira Service Desk to Teamwork CRM?
You can connect Jira Service Desk to Teamwork CRM instantly using 1-click ready workflows or Integrately AI. Pair them with Slack, HubSpot, or Google Calendar to build powerful multi-step automations without writing any code.
Can I automatically create Teamwork CRM deals when new Jira Service Desk requests are submitted?
Can I connect Jira Service Desk, Teamwork CRM, and Slack?
What is a good Zapier alternative for Jira Service Desk and Teamwork CRM?
How are Jira Service Desk ticket updates synced to Teamwork CRM deals?
Can I sync Teamwork CRM contacts back to Jira Service Desk requests?
Do I need coding skills to automate Jira Service Desk and Teamwork CRM?
Is the Jira Service Desk and Teamwork CRM integration free?
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