Create Trello card for new Jira Service Desk ticket
Jira Service Desk + Trello Integration
Jira Service Desk + Trello Integration
Integrate Jira Service Desk to Trello in one click, or tell Integrately AI how you want each ticket handled. Create matching cards, update boards instantly, notify your team, and track follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Request is created in Jira Service Desk- Request is updated in Jira Service Desk
Card is created in Trello- Card is moved to list in Trello Instant
- Card is updated in Trello Instant
- Comment is added to a card in Trello
- Card is archived in Trello
- Label is added to card in Trello Instant
- Notification is created in Trello
- Checklist is created in Trello
- Activity is created in Trello Instant
- Member is added to card in Trello
- Board is added in Trello
- Label is created in Trello
- Attachments is added to card in Trello
- List is created in Trello
2.
- Comment on request in Jira Service Desk
- Search request in Jira Service Desk
- Create request in Jira Service Desk
- Get attachment by ID in Jira Service Desk
- Get label by ID in Trello
- Get organization by ID in Trello
- Get member by ID in Trello
- Get list by ID in Trello
- Get board by ID in Trello
- Find checklist item in Trello
- Get checklist item by id in Trello
- Find card in Trello
- Create card in Trello
- Update card in Trello
- Move card to list in Trello
- Add member to card in Trello
- Archive card in Trello
- Get attachments of card in Trello
- Get card by ID in Trello
- Create board in Trello
- Search board in Trello
- Copy board in Trello
- Close board in Trello
- Create checklist Item in Trello
- Add attachment to card in Trello
- Complete checklist Item in card in Trello
- Search list on board in Trello
- Create custom field in Trello
- Assign member to board in Trello
- Search member in Trello
- Add checklist to card in Trello
- Find checklist in Trello
- Delete checklist in card in Trello
- Create list in Trello
- Create comment in Trello
- Add label to card in Trello
- Add existing label to card in Trello
- Remove label in Trello
- Add label to board in Trello
- Find label on board in Trello
Trusted by experts at...
Ready Workflows for Jira Service Desk + Trello Integration
Capture incoming requests, organise support tasks, keep project boards updated, alert your team, and send follow-ups, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Jira Service Desk + Trello flow
Keep your wider team in the loop and documents aligned after every support request. Pick a combination and activate it in one click.
+
Slack (3)
Slack (3) +
Confluence (2)
Confluence (2) +
GitHub (2)
GitHub (2) +
Google Drive (2)
Google Drive (2) +
Zoom (2)
Zoom (2) +
Google Sheets (2)
Google Sheets (2) J
T
S
Create a Trello card from every new Jira Service Desk request, and notify your support channel in Slack.
New requests land in Trello as cards immediately while Slack alerts your support team, ensuring no ticket goes unnoticed.
J
T
S
When a Jira Service Desk request is updated, update the matching Trello card and post an alert in Slack.
Keep project boards synchronized when support requests change and notify your team on Slack instantly.
J
T
S
Comment on a Jira Service Desk request, add a comment in Trello, and notify your team in Slack.
Synchronize communication across Jira Service Desk and Trello while keeping your team updated on Slack.
Supported triggers and actions for Jira Service Desk and Trello
Mix and match to build the exact automation you need
Jira Service Desk Triggers & Actions
Trello Triggers & Actions
Instant
Card is moved to list in Trello
Triggers the automation when a card is moved to a list
Try it → Comment is added to a card in Trello
Triggers the automation when a comment is added to any card
Try it → Instant
Activity is created in Trello
Triggers the automation when a new activity is created
Try it → Member is added to card in Trello
Triggers the automation when a member is assigned to a card
Try it → Attachments is added to card in Trello
Triggers the automation when a file or document is attached to a card
Try it → What can you automate with Jira Service Desk + Trello?
Streamline your customer support requests and project management boards with powerful, automated workflows.
🔄
Turn every new request into a tracking card
Automatically create a Trello card the moment a customer submits a request in Jira Service Desk. Eliminate manual copying and ensure every ticket is tracked immediately.
📋
Capture every submitted request field
Map all available Jira Service Desk request details directly into your Trello card descriptions and custom fields. Your project board becomes a comprehensive operational source.
🔔
Alert your team instantly on new tickets
Notify your support and project teams the second a new request arrives in Jira Service Desk. Keep everyone aligned and ready to take action without delay.
🔀
Route requests based on submitted details
Send high-priority tickets to urgent project boards while routing standard requests to regular review lists automatically. Tailor your workflow to match your exact business rules.
🔄
Keep project boards up to date automatically
Synchronize status changes seamlessly between Jira Service Desk and Trello. When a ticket is updated, your project cards reflect the latest progress instantly.
🔍
Find and update existing records
Search for existing Trello cards before creating new ones to prevent duplicate work. Update the correct record with new request notes effortlessly.
✅
Handle later status changes and closures
When a Jira Service Desk request is resolved or closed, automatically archive or move the corresponding Trello card to the done list.
🌐
Extend your workflow to Slack
Connect your core Jira Service Desk and Trello integration with Slack to post instant notifications and keep your entire organization in the loop.
And much more...
Who is Jira Service Desk + Trello integration for?
Support teams and project managers depend on accurate tracking, but manual updates between Jira Service Desk and Trello lead to missed tasks and delayed follow-ups.
Analytics managers
Support supervisors
Client account leads
High-volume support desks
Project coordinators
Quality assurance teams
📊
Analytics managers
You report on customer request metrics and decide support staffing from ticket logs, but your tracking data is always stale because manual exports lag behind real volume — with this integration, every new ticket populates your tracking sheet instantly and your reports stay current.
⚡
Support supervisors
You need to act fast when high-priority issues emerge, but manual handoffs between systems mean you find out too late to prevent escalations — with this integration, every critical request triggers an immediate project card and team alert.
🤝
Client account leads
You answer to external clients who want clear visibility into their ongoing support progress, but scattered updates leave gaps in your client reporting — with this integration, your project boards reflect ticket progress automatically.
📈
High-volume support desks
The incoming ticket volume is too high for anyone to keep up by hand, leading to missed tasks and backlog bottlenecks — with this integration, every request is automatically processed and assigned without manual intervention.
👥
Project coordinators
You own the next step in project execution and depend on support teams to hand over tickets, but communication breakdowns cause costly delays — with this integration, every ticket automatically creates the exact task your team needs.
🗂️
Quality assurance teams
You need a reliable history of all customer interactions and keep finding gaps in your manual audit trails — with this integration, every ticket and status update is logged accurately across your workspace.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Service Desk + Trello
Build and manage your Jira Service Desk + Trello automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Service Desk + Trello with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Jira Service Desk + Trello Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Jira Service Desk + Trello Now
In Just 1 Click!
Related Posts
How to integrate Trello with your apps: Top 15 integrations revealed
Streamline workflows and boost productivity with top 15 Trello integrations. Enhance business operations and improve task management seamlessly.
How to Use Trello in 2025 – A Complete Step by Step Guide
Learn how to use Trello effectively for managing your projects and tasks. Our guide covers everything from setting up boards to advanced tips for maximizing productivity.
Frequently Asked Questions
How do I connect Jira Service Desk to Trello?
You can connect Jira Service Desk to Trello in just one click using ready-made flows or by asking Integrately AI to build the integration for you. Simply select your trigger, choose your actions, and activate the workflow to start syncing requests across tools like Slack and Google Sheets immediately.
Can I automatically create Trello cards from Jira Service Desk requests?
Can I connect Jira Service Desk, Trello, and Slack?
What is a good Zapier alternative for Jira Service Desk and Trello?
How does Jira Service Desk handle request updates in automations?
Can I update Trello cards when Jira Service Desk tickets change?
Do I need coding skills to automate Jira Service Desk and Trello?
Is the Jira Service Desk and Trello integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Jira Service Desk or Trello With 1500+ Other Apps
Popular Jira Service Desk Integrations
Connect Jira Service Desk to customer communication and reporting tools to streamline support operations.
See All
Jira Service Desk Integrations
Jira Service Desk Integrations
No popular apps found
Popular Trello Integrations
Sync Trello with productivity and collaboration platforms to keep your projects moving forward.
See All
Trello Integrations
Trello Integrations
No popular apps found
