Jira Service Desk + Zendesk Sell Integration

Integrate Jira Service Desk to Zendesk Sell in one click, or tell Integrately AI how you want each ticket handled. Create deals, log contacts, update stages, and alert your sales team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Jira Service Desk
    Request is created in Jira Service Desk
  • Jira Service Desk
    Request is updated in Jira Service Desk
  • Zendesk Sell
    Deal is created in Zendesk Sell
  • Zendesk Sell
    Deal stage is changed in Zendesk Sell
  • Zendesk Sell
    Deal is updated in Zendesk Sell
  • Zendesk Sell
    Contact is created in Zendesk Sell
  • Zendesk Sell
    Contact is updated in Zendesk Sell
  • Zendesk Sell
    Task is created in Zendesk Sell
  • Zendesk Sell
    Lead is created in Zendesk Sell
  • Zendesk Sell
    Lead is updated in Zendesk Sell
  • Zendesk Sell
    Note is created in Zendesk Sell
  • Zendesk Sell
    Product is created in Zendesk Sell
Arrow Right
2.
  • Jira Service Desk
    Search request in Jira Service Desk
  • Jira Service Desk
    Comment on request in Jira Service Desk
  • Jira Service Desk
    Create request in Jira Service Desk
  • Jira Service Desk
    Get attachment by ID in Jira Service Desk
  • Zendesk Sell
    Create lead in Zendesk Sell
  • Zendesk Sell
    Update lead in Zendesk Sell
  • Zendesk Sell
    Search lead in Zendesk Sell
  • Zendesk Sell
    Create person in Zendesk Sell
  • Zendesk Sell
    Update person in Zendesk Sell
  • Zendesk Sell
    Search contact in Zendesk Sell
  • Zendesk Sell
    Create deal in Zendesk Sell
  • Zendesk Sell
    Search deal in Zendesk Sell
  • Zendesk Sell
    Update deal in Zendesk Sell
  • Zendesk Sell
    Create company in Zendesk Sell
  • Zendesk Sell
    Update company in Zendesk Sell
  • Zendesk Sell
    Search company in Zendesk Sell
  • Zendesk Sell
    Create sequence enrollment in Zendesk Sell
  • Zendesk Sell
    Search sequence in Zendesk Sell
  • Zendesk Sell
    Search user in Zendesk Sell
  • Zendesk Sell
    Create task in Zendesk Sell
  • Zendesk Sell
    Update task in Zendesk Sell
  • Zendesk Sell
    Create note in Zendesk Sell
  • Zendesk Sell
    Create product in Zendesk Sell
  • Zendesk Sell
    Update product in Zendesk Sell
  • Zendesk Sell
    Search products in Zendesk Sell
  • Zendesk Sell
    Search deal sources in Zendesk Sell
  • Zendesk Sell
    Search lead sources in Zendesk Sell
  • Zendesk Sell
    Get Deal By Id in Zendesk Sell
  • Zendesk Sell
    Get Contact/Company By Id in Zendesk Sell

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Jira Service Desk + Zendesk Sell Integration

Capture support requests, create corresponding sales deals, update contact records, alert your team, and track pipeline progress, all in just one click.

Most popular automationsmost-popular-automations
Jira Service Desk + Zendesk Sell Integration

Create Zendesk Sell contact from new Jira Service Desk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Zendesk Sell. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Zendesk Sell integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Zendesk Sell.

This makes it easy to keep track of your support tickets and contacts in one place.
See more
Zendesk Sell + Jira Service Desk Integration

Create Jira Service Desk ticket for new Zendesk Sell deal

Zendesk Sell is a great tool for managing customer relationships. However, when an deal is created in Zendesk Sell, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Jira Service Desk whenever an deal is created in Zendesk Sell. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Jira Service Desk + Zendesk Sell flow

Extend your support and sales pipelines with CRM records, notifications, and shared spreadsheets. Pick a combination and activate it in one click.

Jira Service Desk
Zendesk Sell
+
SalesforceSalesforce (3)
+
HubspotHubspot (3)
+
SlackSlack (3)
+
GmailGmail (3)
+
Google SheetsGoogle Sheets (3)
+
TrelloTrello (3)
J
Z
S
When a Jira Service Desk request is created, create a Zendesk Sell deal and add a lead in Salesforce
Every new Jira Service Desk request generates a deal in Zendesk Sell and a lead in Salesforce instantly, keeping both platforms updated without manual entry.
J
Z
S
When a Zendesk Sell deal stage is changed, update the Jira Service Desk request and update the lead in Salesforce
Deal stage changes in Zendesk Sell instantly update Jira Service Desk requests and Salesforce leads, maintaining complete pipeline visibility.
J
Z
S
When a Zendesk Sell contact is created, search for the Jira Service Desk request and create a task in Salesforce
New Zendesk Sell contacts trigger a search in Jira Service Desk and open a follow-up task in Salesforce for your team.

Supported triggers and actions for Jira Service Desk and Zendesk Sell

Mix and match to build the exact automation you need

Jira Service Desk
Jira Service Desk Triggers & Actions
Request is created in Jira Service Desk
Triggers the automation when a new request is created
Try it →
Request is updated in Jira Service Desk
Triggers the automation when a request is updated
Try it →
Search request in Jira Service Desk
Searches for a request
Try it →
Comment on request in Jira Service Desk
Adds a comment to a request
Try it →
Create request in Jira Service Desk
Generates a new request
Try it →
Get attachment by ID in Jira Service Desk
Retrieves an attachment by its unique id
Try it →
Zendesk Sell
Zendesk Sell Triggers & Actions
Deal is created in Zendesk Sell
Triggers the automation when a deal is created
Try it →
Deal stage is changed in Zendesk Sell
Triggers the automation when the deal stage is changed
Try it →
Deal is updated in Zendesk Sell
Triggers the automation when a deal is updated
Try it →
Contact is created in Zendesk Sell
Triggers the automation when a new contact is created
Try it →
Contact is updated in Zendesk Sell
Triggers the automation when a contact is updated
Try it →
Task is created in Zendesk Sell
Triggers the automation when a new task is created
Try it →
Lead is created in Zendesk Sell
Triggers the automation when a new lead is created
Try it →
Lead is updated in Zendesk Sell
Triggers the automation when the lead information is updated
Try it →
Note is created in Zendesk Sell
Triggers the automation when a new note is created
Try it →
Product is created in Zendesk Sell
Triggers the automation when a new product is created
Try it →
Create lead in Zendesk Sell
Generates new leads for potential customers
Try it →
Update lead in Zendesk Sell
Updates the lead information
Try it →
Search lead in Zendesk Sell
Retrieves information for a particular lead
Try it →
Create person in Zendesk Sell
Generates a new person
Try it →
Update person in Zendesk Sell
Updates the information of a person
Try it →
Search contact in Zendesk Sell
Finds and retrieves contact information
Try it →
Create deal in Zendesk Sell
Generates a new deal with
Try it →
Search deal in Zendesk Sell
Retrieves and find a deal
Try it →
Update deal in Zendesk Sell
Updates deal information based on new criteria or changes
Try it →
Create company in Zendesk Sell
Generates a new company profile with given details
Try it →
Update company in Zendesk Sell
Updates company information
Try it →
Search company in Zendesk Sell
Finds information about a company
Try it →
Create sequence enrollment in Zendesk Sell
Enrolls a contact into a sequence
Try it →
Search sequence in Zendesk Sell
Searches for a sequence
Try it →
Search user in Zendesk Sell
Searches for a user
Try it →
Create task in Zendesk Sell
Creates a new task
Try it →
Update task in Zendesk Sell
Updates the task with new information or changes
Try it →
Create note in Zendesk Sell
Creates a new note in the particular format
Try it →
Create product in Zendesk Sell
Generates and launch new products
Try it →
Update product in Zendesk Sell
Updates product information
Try it →
Search products in Zendesk Sell
Searches for products
Try it →
Search deal sources in Zendesk Sell
Scan and retrieve the source of a particular deal
Try it →
Search lead sources in Zendesk Sell
Searches for lead sources
Try it →
Get Deal By Id in Zendesk Sell
Try it →
Get Contact/Company By Id in Zendesk Sell
Try it →

What can you automate with Jira Service Desk + Zendesk Sell?

Streamline your customer operations by connecting support workflows directly to your sales pipeline.

What you can automate?
🔄
Sync support requests into sales deals
Automatically generate a new Zendesk Sell deal the moment a support request is created in Jira Service Desk. Eliminate manual data entry between your support and sales teams.
📋
Capture every submitted request field
Map all available Jira Service Desk custom fields and ticket details straight into Zendesk Sell contact and deal properties. Ensure your sales reps never miss critical client requirements.
🔔
Alert your team instantly on new requests
Trigger instant team notifications in Slack or email whenever a high-priority support ticket generates a new sales opportunity. Ensure rapid response times across departments.
🔀
Route deals based on request priority
Create different deal values or assign specific sales reps in Zendesk Sell depending on the priority or category submitted in your Jira Service Desk request.
⏱️
Keep sales pipelines up to date
Update corresponding Zendesk Sell deal stages and add rich comments whenever Jira Service Desk requests progress or resolve. Keep every department aligned on client status.
🔍
Search and update existing records
Search for existing contacts and deals in Zendesk Sell before creating new entries, preventing duplicate records when recurring tickets arrive from the same client.
📈
Handle later status changes and closures
Automatically update your CRM records when Jira Service Desk requests are closed or escalated, keeping your sales pipeline accurately reflecting current customer health.
🌐
Extend your workflow to external apps
Connect your Jira Service Desk and Zendesk Sell core flow to Google Sheets, Gmail, or Trello to build powerful multi-step operational pipelines.
And much more...

Who is Jira Service Desk + Zendesk Sell integration for?

Connecting support operations with sales pipelines eliminates manual handoffs, keeping customer records fully synchronized and revenue teams instantly informed of ticket updates.

Revenue operations managers
Revenue operations managers
Sales team leads
Sales team leads
Client success directors
Client success directors
Support operations teams
Support operations teams
Account executives
Account executives
Customer support leads
Customer support leads
📈
Revenue operations managers
You're compiling weekly reports from disjointed support logs and sales pipelines, but your metrics are always outdated because manual data entry lags behind ticket resolutions — with this integration, every new request updates your CRM records instantly and your pipeline analytics stay current.
Sales team leads
You need to act fast when high-value clients submit support queries, and you find out too late because customer service tickets live in a separate system — connecting these apps means every support request triggers an immediate deal creation in your sales pipeline.
🤝
Client success directors
You answer to key accounts who expect seamless communication between their support requests and account management, but missing notes cause recurring confusion — automating both apps means your client history remains unified across every touchpoint.
📊
Support operations teams
The volume of incoming service requests is too high for anyone to keep up by hand when cross-referencing sales accounts, leading to frequent oversight — this integration means every ticket automatically links to the correct customer record without manual lookup.
🔄
Account executives
You own the next sales upsell step and depend on technical support teams to hand over customer feedback, but important context gets lost in transit — automating both apps means every customer service request feeds directly into your deal pipeline with full context.
🗂️
Customer support leads
You need a reliable history of customer interactions and keep finding gaps where ticket resolutions were never recorded in the CRM — this integration means every support ticket syncs automatically to your sales database to eliminate audit gaps.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Jira Service Desk + Zendesk Sell

Build and manage your Jira Service Desk + Zendesk Sell automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Jira Service Desk + Zendesk Sell with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Jira Service Desk to Zendesk Sell?
Frequently Asked Questions
You can connect Jira Service Desk to Zendesk Sell in 1 click using ready-made flows on Integrately, or ask Integrately AI to build the automation. It connects your support tickets and sales pipelines alongside tools like Salesforce, Slack, and Google Sheets in minutes.
Can I automatically create Zendesk Sell deals from Jira Service Desk requests?
Frequently Asked Questions
Can I connect Jira Service Desk, Zendesk Sell, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Jira Service Desk and Zendesk Sell?
Frequently Asked Questions
How are Jira Service Desk request fields synced to Zendesk Sell?
Frequently Asked Questions
Can Zendesk Sell deal stage updates sync back to Jira Service Desk?
Frequently Asked Questions
Do I need coding skills to automate Jira Service Desk and Zendesk Sell?
Frequently Asked Questions
Is the Jira Service Desk and Zendesk Sell integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Jira Service Desk or Zendesk Sell With 1500+ Other Apps

Jira Service Desk
Popular Jira Service Desk Integrations
Connect Jira Service Desk to support desks, project trackers, and notification channels to streamline ticket management.
Zendesk Sell
Popular Zendesk Sell Integrations
Sync Zendesk Sell with marketing platforms, billing tools, and email applications to accelerate sales workflows.