Create Jira Software Cloud issue for new PagerDuty incident
PagerDuty + Jira Software Cloud Integration
Jira Software Cloud + PagerDuty Integration
Integrate Jira Software Cloud to PagerDuty in one click, or tell Integrately AI how you want each issue handled. Trigger incidents, assign users, add notes, and resolve cases automatically.
Free forever.Use premium features free for 14 days.1.
Comment is added in Jira Software Cloud- Issue is created in Jira Software Cloud
- Issue is created(via JQL) in Jira Software Cloud
- Issue is updated in Jira Software Cloud
Incident is triggered/created in PagerDuty Instant- Incident is acknowledged in PagerDuty Instant
- Incident is delegated in PagerDuty Instant
- Incident is escalated in PagerDuty Instant
- Incident is unacknowledged in PagerDuty Instant
- Incident is resolved in PagerDuty Instant
- Incident is assigned to user in PagerDuty Instant
- Note is created in PagerDuty Instant
2.
- Add file to issue in Jira Software Cloud
- Get comment by issue in Jira Software Cloud
- Search issue by field in Jira Software Cloud
- Search user in Jira Software Cloud
- Add comment to issue in Jira Software Cloud
- Add watcher to issue in Jira Software Cloud
- Update issue in Jira Software Cloud
- Create issue in Jira Software Cloud
- Get attachment by ID in Jira Software Cloud
- Add trigger event in PagerDuty
- Add acknowledge event in PagerDuty
- Add resolve event in PagerDuty
- Search user on call in PagerDuty
Trusted by experts at...
Ready Workflows for Jira Software Cloud + PagerDuty Integration
Trigger incidents, assign users, add notes, update statuses, and coordinate response teams, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Jira Software Cloud + PagerDuty flow
Connect your core incident and tracking tools to repositories, wikis, chat platforms, and helpdesks to keep every stakeholder aligned. Pick a combination and activate it in one click.
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GitHub (8)
GitHub (8) +
Confluence (8)
Confluence (8) +
Slack (8)
Slack (8) +
Zendesk (8)
Zendesk (8) +
Google Drive (8)
Google Drive (8) +
Statuspage (8)
Statuspage (8) J
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Create a GitHub issue for every Jira Software Cloud issue, and trigger an incident in PagerDuty
Every Jira Software Cloud issue creates a corresponding GitHub issue and triggers a PagerDuty incident instantly, eliminating manual handoffs between development and operations.
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When a PagerDuty incident is triggered, add a comment in Jira Software Cloud and create a GitHub issue
PagerDuty incidents immediately update Jira Software Cloud with a comment and open a GitHub issue, so developers have full context on active outages.
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When a Jira Software Cloud issue is updated, resolve the PagerDuty incident and update the GitHub issue
Jira Software Cloud updates automatically resolve PagerDuty incidents and update GitHub issues, keeping development and incident states perfectly synchronized.
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Create a GitHub branch for acknowledged PagerDuty incidents and update Jira Software Cloud
Acknowledged PagerDuty incidents automatically generate a GitHub branch and update Jira Software Cloud, letting developers start coding fixes immediately.
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If a Jira Software Cloud issue is created via JQL, trigger a PagerDuty incident and create a GitHub issue
Filtered Jira Software Cloud issues trigger PagerDuty incidents and create GitHub issues automatically based on specific JQL criteria.
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When a PagerDuty incident is resolved, update the Jira Software Cloud issue and close the GitHub issue
Resolved PagerDuty incidents update Jira Software Cloud tasks and close GitHub issues, maintaining complete lifecycle documentation.
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Use Claude to analyse new Jira Software Cloud issues, trigger PagerDuty incidents, and create GitHub issues
Claude reviews new Jira Software Cloud issues, triggering PagerDuty incidents and creating GitHub issues for critical bugs.
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Trigger a PagerDuty incident from Jira Software Cloud, create a GitHub issue, and notify your Slack channel
Jira Software Cloud issues trigger PagerDuty incidents, create GitHub issues, and notify your Slack team all in one automated pipeline.
Supported triggers and actions for Jira Software Cloud and PagerDuty
Mix and match to build the exact automation you need
Jira Software Cloud Triggers & Actions
Issue is created(via JQL) in Jira Software Cloud
Triggers the automation when a new issue is created via JQL
Try it → PagerDuty Triggers & Actions
Instant
Incident is triggered/created in PagerDuty
Triggers the automation when a new incident is created
Try it → Instant
Incident is acknowledged in PagerDuty
Triggers the automation when an incident is acknowledged
Try it → Instant
Incident is delegated in PagerDuty
Triggers the automation when an incident is delegated
Try it → Instant
Incident is escalated in PagerDuty
Triggers the automation when an incident is escalated
Try it → Instant
Incident is unacknowledged in PagerDuty
Triggers the automation when any incident remains unacknowledged
Try it → Instant
Incident is resolved in PagerDuty
Triggers the automation when an incident is resolved
Try it → Instant
Incident is assigned to user in PagerDuty
Triggers the automation when an incident is assigned to a user
Try it → What can you automate with Jira Software Cloud + PagerDuty?
Streamline your development and on-call operations by automating critical handoffs between Jira Software Cloud and PagerDuty.
⚡
Trigger PagerDuty incidents from Jira Software Cloud issues
Instantly create a trigger event in PagerDuty the moment a new issue is created in Jira Software Cloud. On-call engineers receive alerts without manual intervention.
📋
Capture every submitted custom field and detail
Map all available Jira Software Cloud issue properties and descriptions directly into PagerDuty incident notes, ensuring responders have full context.
🔔
Alert the right on-call team immediately
Notify designated response teams as soon as critical Jira Software Cloud tickets are opened or updated in your project boards.
🔀
Route actions based on submitted issue criteria
Apply conditional rules to send high-priority Jira Software Cloud issues to specific PagerDuty escalation policies while routing standard items elsewhere.
🔄
Keep issue and incident statuses synchronized
Automatically update Jira Software Cloud tasks whenever PagerDuty incidents are acknowledged, escalated, or delegated by on-call engineers.
🛡️
Add or update records without creating duplicates
Search existing issues and user profiles before creating new records, ensuring your PagerDuty rotations and Jira Software Cloud projects stay clean.
✅
Handle later status changes and incident resolutions
Resolve PagerDuty incidents automatically the moment matching Jira Software Cloud issues are marked done or closed by developers.
🔗
Extend your workflow to collaboration apps like Slack
Connect Jira Software Cloud and PagerDuty to Slack or GitHub to broadcast notifications and create supporting pull requests in one pipeline.
And much more...
Who is Jira Software Cloud + PagerDuty integration for?
Connecting Jira Software Cloud and PagerDuty helps engineering, operations, and support teams manage incidents, track tasks, and resolve critical bugs faster.
Engineering managers
On-call engineers
Client success leads
Support team leads
DevOps engineers
Quality assurance teams
📈
Engineering managers
You report on development velocity and incident resolution times, but your tracking data is always stale because updates are logged manually — with this integration, every Jira Software Cloud issue update and PagerDuty incident syncs instantly and your reports stay current.
🚨
On-call engineers
You need to act fast during critical system outages, but you find out about escalations too late when switching between tools — with this integration, every Jira Software Cloud issue automatically triggers PagerDuty alerts and ensures immediate response.
🤝
Client success leads
You answer to stakeholders who want to see active bug resolution progress, but pulling manual status reports wastes valuable hours — with this integration, every Jira Software Cloud issue status and PagerDuty incident state flows directly to your tracking tools and keeps clients informed.
⚡
Support team leads
The volume of incoming support tickets and engineering escalations is too high for anyone to keep up by hand, leading to missed tickets — with this integration, every Jira Software Cloud issue and PagerDuty incident routes automatically and handles high volumes effortlessly.
💻
DevOps engineers
You own the infrastructure response and depend on developers to hand over bug fixes from Jira Software Cloud, but handoffs get delayed — with this integration, every Jira Software Cloud issue creation immediately initiates on-call workflows in PagerDuty and streamlines handoffs.
🗂️
Quality assurance teams
You need a reliable audit history for every bug and system failure, but keep finding gaps in manual logs — with this integration, every Jira Software Cloud comment and PagerDuty note is recorded seamlessly and builds a complete history.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Jira Software Cloud + PagerDuty
Build and manage your Jira Software Cloud + PagerDuty automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Cloud + PagerDuty with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Accounts
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Automation is ready
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Frequently Asked Questions
How do I connect Jira Software Cloud to PagerDuty?
You can connect Jira Software Cloud to PagerDuty in 1-click using ready-made templates on Integrately or by asking Integrately AI to build the automation for you. It takes just minutes to link your accounts and sync issues with GitHub, Confluence, or Slack.
Can I automatically trigger a PagerDuty incident when a Jira Software Cloud issue is created?
Can I connect Jira Software Cloud, PagerDuty, and Slack?
What is a good Zapier alternative for Jira Software Cloud and PagerDuty?
How does Jira Software Cloud data trigger PagerDuty incidents?
Can PagerDuty incident updates modify Jira Software Cloud tasks?
Do I need coding skills to automate Jira Software Cloud and PagerDuty?
Is the Jira Software Cloud and PagerDuty integration free?
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