Create Salesforce record from new Jira Software Cloud issue
Jira Software Cloud + Salesforce Integration
Jira Software Cloud + Salesforce Integration
Integrate Jira Software Cloud to Salesforce in one click, or tell Integrately AI how you want each task handled. Track development tasks, sync customer records, update pipelines, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Comment is added in Jira Software Cloud- Issue is updated in Jira Software Cloud
- Issue is created(via JQL) in Jira Software Cloud
- Issue is created in Jira Software Cloud
Field is updated on record in Salesforce- Record is created in Salesforce
- Record is updated in Salesforce
- Lead is created in Salesforce
- Lead is updated in Salesforce
- Opportunity is created in Salesforce
- Opportunity is updated in Salesforce
- Task is created in Salesforce
- Task is updated in Salesforce
- Contact is updated in Salesforce
- Contact is created in Salesforce
- Account is created in Salesforce
- Account is updated in Salesforce
- Outbound message is received in Salesforce Instant
- Case is created in Salesforce
- Case is updated in Salesforce
- Quote is created in Salesforce
- Quote is updated in Salesforce
2.
- Create issue in Jira Software Cloud
- Update issue in Jira Software Cloud
- Add watcher to issue in Jira Software Cloud
- Add comment to issue in Jira Software Cloud
- Search user in Jira Software Cloud
- Search issue by field in Jira Software Cloud
- Get comment by issue in Jira Software Cloud
- Add file to issue in Jira Software Cloud
- Get attachment by ID in Jira Software Cloud
- Search record using query in Salesforce
- Get records by ID in Salesforce
- Create record in Salesforce
- Update record in Salesforce
- Search record in Salesforce
- Create lead in Salesforce
- Update lead in Salesforce
- Search lead in Salesforce
- Create contact in Salesforce
- Update contact in Salesforce
- Search contact in Salesforce
- Create opportunity in Salesforce
- Update opportunity in Salesforce
- Search opportunity in Salesforce
- Add contact to campaign in Salesforce
- Add lead to campaign in Salesforce
- Create account in Salesforce
- Search account in Salesforce
- Update account in Salesforce
- Create task in Salesforce
- Update task in Salesforce
- Search task in Salesforce
- Get tasks by contact Id in Salesforce
- Create case in Salesforce
- Update case in Salesforce
- Search case in Salesforce
- Get events by contact Id in Salesforce
- Search quote in Salesforce
Trusted by experts at...
Ready Workflows for Jira Software Cloud + Salesforce Integration
Create Salesforce records from new Jira Software Cloud issues, update customer accounts, sync project data, and alert your team, all in just one click.
Most popular automations
Create Salesforce task from new Jira Software Cloud issue
Jira Software Cloud + Salesforce Integration
Create Salesforce record from new Jira Software Cloud issue
Jira Software Cloud + Salesforce Integration
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Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Jira Software Cloud + Salesforce flow
Sync project data to documentation spaces, notify engineering teams, and log records in customer platforms after your core automation finishes. Pick a combination and activate it in one click.
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Confluence (3)
Confluence (3) +
GitHub (3)
GitHub (3) +
Slack (3)
Slack (3) +
Zendesk (3)
Zendesk (3) +
Google Drive (3)
Google Drive (3) +
HubSpot (3)
HubSpot (3) J
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Create a Confluence page for every Jira Software Cloud issue, and update the matching record in Salesforce
New Jira Software Cloud issues automatically generate documentation in Confluence and update Salesforce, eliminating manual handoffs between engineering and sales teams.
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When a Salesforce record is updated, create a matching page in Confluence and add a comment in Jira Software Cloud
Salesforce updates instantly trigger Confluence documentation updates and add tracking comments in Jira Software Cloud.
J
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Use Claude to summarise Jira Software Cloud issue updates, create a Confluence report, and update Salesforce
Claude analyses Jira Software Cloud changes to build Confluence summaries while updating Salesforce records automatically.
Supported triggers and actions for Jira Software Cloud and Salesforce
Mix and match to build the exact automation you need
Jira Software Cloud Triggers & Actions
Issue is created(via JQL) in Jira Software Cloud
Triggers the automation when a new issue is created via JQL
Try it → Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
Try it → Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
Try it → Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
Try it → Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
Try it → What can you automate with Jira Software Cloud + Salesforce?
Streamline your development and CRM workflows by connecting every project update to your business records.
🔄
Sync Jira Software Cloud issues to Salesforce records
Create a Salesforce record automatically for every new issue created in Jira Software Cloud. Keep your sales and engineering systems perfectly aligned.
📝
Capture every submitted custom field
Map all available Jira Software Cloud issue parameters into custom Salesforce fields instead of just basic titles. Your CRM records capture complete project context.
🔔
Alert your team instantly on status changes
Trigger instant notifications when critical project issues are updated in Jira Software Cloud or synced to Salesforce records.
🔀
Route records based on issue priority
Send high-priority Jira Software Cloud issues to enterprise Salesforce accounts while routing standard tasks to general pipelines.
⏱️
Keep Salesforce updated as tasks change
Automatically update existing Salesforce records whenever development tasks are modified or closed in Jira Software Cloud.
🛡️
Prevent duplicate records with smart matching
Search existing Salesforce entries before creating new records, ensuring your database remains clean and free of duplicate entries.
📈
Handle project completion and status updates
Automatically update Salesforce deal stages when related development issues reach completed or resolved milestones.
💬
Extend your workflow with team messaging
Connect Jira Software Cloud and Salesforce to Slack or other collaboration apps to keep stakeholders informed of every milestone.
And much more...
Who is Jira Software Cloud + Salesforce integration for?
Project managers, developers, and sales teams connecting Jira Software Cloud and Salesforce eliminate manual data entry and keep customer records synchronized across platforms.
Operations Managers
Customer Support Leads
Account Managers
Sales Operations Teams
Product Managers
Quality Assurance Leads
📈
Operations Managers
You're reviewing project metrics in Salesforce but your team tracks progress in Jira Software Cloud, so your executive reports are always lagging behind — with this integration, every new task status lands in Salesforce instantly and your data stays current.
⚡
Customer Support Leads
You need to respond immediately when project bottlenecks impact clients, but issue updates sit trapped in Jira Software Cloud until someone remembers to email sales — this integration means every critical status change updates your Salesforce account records without delay.
🤝
Account Managers
You answer to clients who want live updates on their custom feature requests, but checking Jira Software Cloud status manually wastes hours every week — automating both apps means your Salesforce pipeline reflects engineering progress in real time.
📊
Sales Operations Teams
The volume of new issues and client requests is too high for anyone to keep up by hand, leading to missed handoffs between developers and sales reps — connecting these apps means every project milestone syncs to Salesforce automatically.
🎯
Product Managers
You own the product roadmap and depend on sales teams to log client feedback in Salesforce before engineering can build it — with this integration, customer requests convert into Jira Software Cloud issues the moment they are logged.
🔍
Quality Assurance Leads
You need a reliable history of bug fixes and client escalations, but manual logging leaves frustrating gaps in your audit trail — this integration means every Jira Software Cloud issue links to its Salesforce record with complete accuracy.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Jira Software Cloud + Salesforce
Build and manage your Jira Software Cloud + Salesforce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Cloud + Salesforce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Accounts
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Automation is ready
Connect Jira Software Cloud + Salesforce Now 
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Frequently Asked Questions
How do I connect Jira Software Cloud to Salesforce?
You can connect Jira Software Cloud to Salesforce in 1 click using Integrately. Choose from ready automation templates or ask Integrately AI to build your custom workflow, combining tools like Slack, HubSpot, and Confluence easily.
Can I automatically create Salesforce records from Jira Software Cloud issues?
Can I connect Jira Software Cloud, Salesforce, and Slack?
What is a good Zapier alternative for Jira Software Cloud and Salesforce?
How are Jira Software Cloud issues synced to Salesforce?
Can I update Jira Software Cloud items when Salesforce records change?
Do I need coding skills to automate Jira Software Cloud and Salesforce?
Is the Jira Software Cloud and Salesforce integration free?
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