Jira Software Cloud + WATI Integration
Integrate Jira Software Cloud to WATI in one click, or tell Integrately AI how you want each issue handled. Send automated WhatsApp updates and template messages, notify stakeholders, and sync customer details instantly.
Free forever.Use premium features free for 14 days.1.
Issue is created in Jira Software Cloud- Issue is created(via JQL) in Jira Software Cloud
- Issue is updated in Jira Software Cloud
- Comment is added in Jira Software Cloud
Message is received in WATI Instant- Reply is received to sent message in WATI Instant
- Contact is created in WATI
- Message is read in WATI Instant
- Message is delivered in WATI Instant
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- Add file to issue in Jira Software Cloud
- Get comment by issue in Jira Software Cloud
- Search issue by field in Jira Software Cloud
- Search user in Jira Software Cloud
- Add comment to issue in Jira Software Cloud
- Add watcher to issue in Jira Software Cloud
- Create issue in Jira Software Cloud
- Update issue in Jira Software Cloud
- Get attachment by ID in Jira Software Cloud
- Send template message in WATI
- Send session message in WATI
- Create contact in WATI
- Update contact attributes in WATI
Trusted by experts at...
Ready Workflows  for Jira Software Cloud + WATI Integration
Send WhatsApp notifications for new issues, message clients on replies, update customer attributes, and alert teams, all in just one click.
Sorry, we donât have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Jira Software Cloud + WATI flow
Sync project data with documentation, team chat, cloud storage, task boards, and video meetings. Pick a combination and activate it in one click.
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GitHub (4)
GitHub (4) +
Confluence (3)
Confluence (3) +
Slack (3)
Slack (3) +
Google Drive (3)
Google Drive (3) +
Trello (3)
Trello (3) +
Zoom (3)
Zoom (3) J
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Create a GitHub issue when a Jira Software Cloud issue is created, and send a template message in WATI
New Jira Software Cloud issues instantly create matching GitHub issues and trigger a WATI template message, keeping your developers and customers aligned without manual work.
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Send a WhatsApp message in WATI when a GitHub pull request is merged, and add a comment in Jira Software Cloud
Merged pull requests automatically update Jira Software Cloud with a comment and send a WATI message, eliminating manual status checks.
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When a Jira Software Cloud issue is updated, update the GitHub issue and send a session message in WATI
Updated Jira Software Cloud issues automatically sync with GitHub and trigger a WATI session message, keeping all channels current.
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Use Claude to summarize every new GitHub pull request, create a Jira Software Cloud issue, and send a WATI message
Claude summarizes new GitHub pull requests, creating a Jira Software Cloud issue and a WATI notification automatically.
Supported triggers and actions for Jira Software Cloud and WATI
Mix and match to build the exact automation you need
Jira Software Cloud Triggers & Actions
Issue is created in Jira Software Cloud
Triggers the automation when a new issue is created
Try it â Issue is created(via JQL) in Jira Software Cloud
Triggers the automation when a new issue is created via JQL
Try it â WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
Try it â Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
Try it â Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
Try it â What can you automate with Jira Software Cloud + WATI?āĻāĻžāĻ°ā§āĻ°
Streamline your development workflows and customer communications by connecting Jira Software Cloud and WATI with powerful automated actions.
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Send WhatsApp messages for new issues
Automatically dispatch template messages via WATI whenever a new issue is created in Jira Software Cloud. Keep your clients informed of project progress without lifting a finger.
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Capture every submitted issue field
Map all available Jira Software Cloud issue fields, assignees, and priorities directly into your WATI messages. Ensure complete context is transmitted in every communication.
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Tell the right team member immediately
Trigger instant notifications in WATI when comments are added or issues are updated in Jira Software Cloud. Ensure stakeholders never miss critical project developments.
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Route messages based on issue priority
Send different WATI template messages depending on whether a Jira Software Cloud issue is marked high, medium, or low priority. Tailor your communication to match the urgency.
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Keep issue details synchronized
Automatically update WATI contact attributes and session messages whenever Jira Software Cloud issues change status. Prevent outdated information from causing confusion.
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Search and update without duplicates
Search for existing contacts in WATI before creating new entries from Jira Software Cloud events. Maintain a clean database free of redundant records.
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Handle later status changes and replies
Process incoming WATI replies by adding comments or updating issues in Jira Software Cloud automatically. Close the loop on customer interactions seamlessly.
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Extend workflows to team chat apps
Connect Jira Software Cloud and WATI flows with Slack to notify internal channels while simultaneously messaging external clients. Build multi-app pipelines effortlessly.
And much more...
Who is Jira Software Cloud + WATI integration for?
Project managers, customer success leads, and support teams eliminate manual data entry and keep communications synchronized across development and messaging platforms.
Project Managers
Customer Support Leads
Client Success Managers
Customer Operations Teams
Development Leads
Quality Assurance Engineers
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Project Managers
You are tracking sprint deliverables in Jira Software Cloud, but status updates fail to reach stakeholders until someone manually exports reports â this integration means every issue status change triggers instant client notifications and keeps your project tracking completely accurate.
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Customer Support Leads
You need to act fast when customer issues arise in WATI, but finding out too late delays resolution times â automating both apps means every incoming message creates a tracked issue instantly and speeds up customer response workflows.
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Client Success Managers
You answer to clients who want to see daily progress on their requests, but manual status emails take hours to compile â with this integration, every Jira Software Cloud update automatically dispatches progress notifications to your clients on WhatsApp.
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Customer Operations Teams
The volume of support tickets and project tasks is too high for anyone to keep up by hand, leading to missed updates â automating both apps means high-volume ticket routing and customer messaging run smoothly without manual intervention.
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Development Leads
You own the development cycle and depend on someone upstream to hand over client requirements, causing bottlenecks â this integration means client messages captured in WATI flow directly into Jira Software Cloud as structured tasks.
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Quality Assurance Engineers
You need a reliable history of bug reports and customer communications, but keep finding gaps between chat logs and task boards â automating both apps means every issue and message is logged accurately in one unified system.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Software Cloud + WATI
Build and manage your Jira Software Cloud + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Cloud + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting â just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
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Connect Accounts
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Automation is ready
Connect Jira Software Cloud + WATI Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Jira Software Cloud to WATI?
You can connect Jira Software Cloud to WATI in 1-click using ready templates or by asking Integrately AI to build your custom workflow alongside tools like Slack, Google Drive, and Trello.
Can I send automated WhatsApp messages when new Jira issues are created?
Can I connect Jira Software Cloud, WATI, and Slack?
What is a good Zapier alternative for Jira Software Cloud and WATI?
How does Jira Software Cloud data handle issue triggers?
How do WATI contacts sync with issue updates?
Can I automate Jira Software Cloud and WATI without coding?
Is the Jira Software Cloud and WATI integration free?
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No worries â just send us a message and weâll get back to you as soon as possible.
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