Create Salesforce record from new Jira Software Server issue
Jira Software Server + Salesforce Integration
Jira Software Server + Salesforce Integration
Integrate Jira Software Server to Salesforce in one click, or tell Integrately AI how you want each issue handled. Create records, update statuses, log comments, and sync details across both platforms automatically.
Free forever.Use premium features free for 14 days.1.
Issue is created in Jira Software Server- Issue is updated in Jira Software Server
- Issue is created(via JQL) in Jira Software Server
- Project is created in Jira Software Server
- Comment is added in Jira Software Server
- Issue type is created in Jira Software Server
- Issue priority is created in Jira Software Server
Field is updated on record in Salesforce- Record is created in Salesforce
- Record is updated in Salesforce
- Lead is created in Salesforce
- Lead is updated in Salesforce
- Opportunity is created in Salesforce
- Opportunity is updated in Salesforce
- Task is created in Salesforce
- Task is updated in Salesforce
- Contact is updated in Salesforce
- Contact is created in Salesforce
- Account is created in Salesforce
- Account is updated in Salesforce
- Outbound message is received in Salesforce Instant
- Case is created in Salesforce
- Case is updated in Salesforce
- Quote is created in Salesforce
- Quote is updated in Salesforce
2.
- Update issue in Jira Software Server
- Create issue in Jira Software Server
- Search issue by field in Jira Software Server
- Add comment to issue in Jira Software Server
- Add watcher to issue in Jira Software Server
- Get comment by issue in Jira Software Server
- Search user in Jira Software Server
- Search user by email in Jira Software Server
- Search record using query in Salesforce
- Create record in Salesforce
- Get records by ID in Salesforce
- Update record in Salesforce
- Search record in Salesforce
- Create lead in Salesforce
- Update lead in Salesforce
- Search lead in Salesforce
- Create contact in Salesforce
- Update contact in Salesforce
- Search contact in Salesforce
- Create opportunity in Salesforce
- Update opportunity in Salesforce
- Search opportunity in Salesforce
- Add contact to campaign in Salesforce
- Add lead to campaign in Salesforce
- Create account in Salesforce
- Search account in Salesforce
- Update account in Salesforce
- Create task in Salesforce
- Update task in Salesforce
- Search task in Salesforce
- Get tasks by contact Id in Salesforce
- Create case in Salesforce
- Update case in Salesforce
- Search case in Salesforce
- Get events by contact Id in Salesforce
- Search quote in Salesforce
Trusted by experts at...
Ready Workflows for Jira Software Server + Salesforce Integration
Create records from issues, sync project updates, update contact details, and trigger follow-ups, all in just one click.
Most popular automations
When Project is created in Jira Software Server > Create record in Salesforce
Jira Software Server + Salesforce Integration
Create Salesforce task from new Jira Software Server issue
Jira Software Server + Salesforce Integration
Create Salesforce record from new Jira Software Server issue
Jira Software Server + Salesforce Integration
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Jira Software Server + Salesforce flow
Keep teams aligned by notifying channels, updating shared spreadsheets, and logging support tickets once your core integration finishes. Pick a combination and activate it in one click.
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Confluence (4)
Confluence (4) +
Slack (4)
Slack (4) +
Zendesk (3)
Zendesk (3) +
Google Drive (3)
Google Drive (3) +
Google Sheets (3)
Google Sheets (3) +
GitHub (3)
GitHub (3) J
C
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Create a Confluence page for every issue created in Jira Software Server, and create a record in Salesforce.
New Jira Software Server issues instantly generate a Confluence documentation page and a Salesforce record without manual data entry.
J
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When a comment is added in Jira Software Server, update the Confluence page and update the record in Salesforce.
Keep documentation and CRM data current by pushing every Jira Software Server comment update to Confluence and Salesforce automatically.
J
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When a project is created in Jira Software Server, create a Confluence space and create an account in Salesforce.
New Jira Software Server projects automatically trigger a new Confluence space and a Salesforce account creation.
J
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Use Claude to summarise every Jira Software Server issue, save the brief in Confluence, and create a task in Salesforce.
AI summarises new Jira Software Server issues into Confluence documentation while creating a follow-up task in Salesforce.
Supported triggers and actions for Jira Software Server and Salesforce
Mix and match to build the exact automation you need
Jira Software Server Triggers & Actions
Issue is created in Jira Software Server
Triggers the automation when a new issue is created
Try it → Issue is created(via JQL) in Jira Software Server
Triggers the automation when a new issue is created via JQL
Try it → Project is created in Jira Software Server
Triggers the automation when a new project is created
Try it → Issue type is created in Jira Software Server
Triggers the automation when a new issue type is added
Try it → Issue priority is created in Jira Software Server
Triggers the automation when priority is assignd to any issue
Try it → Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
Try it → Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
Try it → Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
Try it → Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
Try it → What can you automate with Jira Software Server + Salesforce?
Streamline your engineering and sales operations by connecting Jira Software Server and Salesforce for real-time synchronisation.
🔄
Sync new issues into CRM records automatically
Every time an issue is created in Jira Software Server, a corresponding record is generated in Salesforce instantly. Eliminate manual copy-pasting between your agile boards and customer database.
📋
Capture every submitted issue field accurately
Map all available Jira Software Server issue parameters, priorities, and comments directly into separate Salesforce record fields. Your CRM database becomes a comprehensive project archive.
🔔
Alert the right team member instantly
Trigger immediate notifications in your messaging channels or CRM tasks the moment a high-priority issue is logged in Jira Software Server. Response times improve across departments.
🔀
Route records based on issue priority
Execute different Salesforce actions depending on whether a Jira Software Server issue is marked high, medium, or low priority. Customise your workflows to match exact business rules.
✏️
Keep Salesforce updated as issues change
Whenever an issue is updated in Jira Software Server, the matching Salesforce record refreshes automatically. Maintain complete consistency across your entire tech stack.
🔍
Search and update instead of creating duplicates
Automatically search existing Salesforce accounts before creating new records to keep your CRM clean and organised. Prevent messy duplicate entries effortlessly.
⚡
Manage project milestones and lifecycle events
When a project is created or completed in Jira Software Server, update deal stages and account statuses in Salesforce automatically. Keep sales and engineering aligned.
🌐
Extend your workflow to team collaboration apps
Push Jira Software Server issue updates and Salesforce records directly into Slack channels, Confluence pages, or Google Sheets. Connect your entire toolchain in one unified pipeline.
And much more...
Who is Jira Software Server + Salesforce integration for?
Engineering and sales teams rely on this integration to eliminate manual data entry, keeping project tracking and customer records perfectly synchronised without extra effort.
Operations Managers
Customer Success Leads
Account Executives
Support Team Leads
Sales Operations Specialists
Project Compliance Officers
📈
Operations Managers
You report on project delivery metrics from Jira Software Server and customer accounts in Salesforce, but manual exports leave your dashboards outdated — with this integration, every project milestone updates your CRM records instantly and your reports stay current.
⚡
Customer Success Leads
You need to act fast when critical bugs are logged in Jira Software Server, but customer account owners find out too late to manage client expectations — with this integration, every issue triggers an immediate notification and record update in Salesforce.
🤝
Account Executives
You answer to enterprise clients who want real-time visibility into their custom feature requests tracked in Jira Software Server, but pulling status updates by hand takes hours every week — with this integration, every ticket status syncs straight into Salesforce for client review.
📊
Support Team Leads
The volume of escalation tickets flowing between Jira Software Server and Salesforce is too high for anyone to keep up by hand, leading to missed follow-ups — with this integration, every issue maps automatically to the right CRM account without human delay.
🔄
Sales Operations Specialists
You own the revenue pipeline in Salesforce and depend on engineering teams to hand over completed deliverables tracked in Jira Software Server, but manual handoffs cause costly delays — with this integration, project completions update deal stages automatically.
📑
Project Compliance Officers
You need a reliable audit history for every client deliverable, but manual logging between Jira Software Server and Salesforce keeps leaving audit gaps — with this integration, every project and issue change creates an unalterable history log.
Did you know?
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Why choose Integrately to automate Jira Software Server + Salesforce
Build and manage your Jira Software Server + Salesforce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Server + Salesforce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
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Connect Accounts
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Automation is ready
Connect Jira Software Server + Salesforce Now 
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Price Comparison with Popular Alternatives
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😐
750 Tasks
in $19.99
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Jira Software Server to Salesforce?
You can connect Jira Software Server to Salesforce using 1-click automation setup on Integrately, alongside tools like Slack, Confluence, and Google Sheets. Use Integrately AI to configure your custom workflows instantly.
Can I automatically create a Salesforce record when a Jira Software Server issue is created?
Can I connect Jira Software Server, Salesforce, and Slack?
What is a good Zapier alternative for Jira Software Server and Salesforce?
How are Jira Software Server issues tracked in Salesforce?
Can Salesforce records update when Jira Software Server issues change?
Do I need coding skills to connect Jira Software Server and Salesforce?
Is the Jira Software Server and Salesforce integration free?
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