Create Jira Software Server issue for new Teamwork Desk ticket
Teamwork Desk + Jira Software Server Integration
Jira Software Server + Teamwork Desk Integration
Integrate Jira Software Server to Teamwork Desk in one click, or tell Integrately AI how you want each issue handled. Convert issues into support tickets, update customers, alert your support agents, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Issue is created in Jira Software Server- Issue is updated in Jira Software Server
- Issue is created(via JQL) in Jira Software Server
- Project is created in Jira Software Server
- Comment is added in Jira Software Server
- Issue type is created in Jira Software Server
- Issue priority is created in Jira Software Server
Ticket is created in Teamwork Desk Instant- Ticket is assigned in Teamwork Desk Instant
- Thread is updated in Teamwork Desk Instant
- Customer sends a reply in Teamwork Desk Instant
- Ticket is unassigned in Teamwork Desk Instant
- Agent sends a reply in Teamwork Desk Instant
- Ticket note is created in Teamwork Desk Instant
- Customer is created in Teamwork Desk Instant
2.
- Update issue in Jira Software Server
- Create issue in Jira Software Server
- Search issue by field in Jira Software Server
- Add comment to issue in Jira Software Server
- Add watcher to issue in Jira Software Server
- Get comment by issue in Jira Software Server
- Search user in Jira Software Server
- Search user by email in Jira Software Server
- Update customer in Teamwork Desk
- Add reply to a ticket in Teamwork Desk
- Remove ticket in Teamwork Desk
- Search customer in Teamwork Desk
- Search Ticket in Teamwork Desk
- Create customer in Teamwork Desk
- Create ticket in Teamwork Desk
Trusted by experts at...
Ready Workflows for Jira Software Server + Teamwork Desk Integration
Capture support queries from new issues, create tickets, keep customer records updated, alert your team, and send follow-ups, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Jira Software Server + Teamwork Desk flow
Connect your issue tracking and support desk to messaging tools, wikis, version control, meetings, and storage to keep every team aligned. Pick a combination and activate it in one click.
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Slack (8)
Slack (8) +
Confluence (6)
Confluence (6) +
GitHub (5)
GitHub (5) +
Bitbucket (5)
Bitbucket (5) +
Zoom (5)
Zoom (5) +
Google Drive (5)
Google Drive (5) J
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Add every new Jira Software Server issue to Teamwork Desk as a ticket, and notify your support channel in Slack
New Jira Software Server issues appear in Teamwork Desk instantly and your support channel hears about it in Slack, so support agents never miss a tracking update.
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When a new Teamwork Desk ticket is created, search issue by field in Jira Software Server, and post the update in Slack
Support tickets trigger a search in Jira Software Server, and Slack alerts your team right away.
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When a Teamwork Desk ticket is assigned, update issue in Jira Software Server and notify your team in Slack
Ticket assignment status updates your Jira Software Server issue and posts an alert in Slack automatically.
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When a comment is added in Jira Software Server, add reply to a ticket in Teamwork Desk and notify in Slack
Jira Software Server comments instantly add replies to Teamwork Desk tickets and broadcast updates in Slack.
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If a Jira Software Server issue priority is high, create a Teamwork Desk ticket and alert your priority channel in Slack
High-priority Jira Software Server issues create urgent Teamwork Desk tickets and ping your Slack channel.
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When a Teamwork Desk thread is updated, add comment to issue in Jira Software Server and notify your team in Slack
Customer thread updates post comments to Jira Software Server issues and alert your team in Slack.
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Use Claude to summarise every new Jira Software Server issue, create a Teamwork Desk ticket, and post the brief in Slack
Claude generates a clear summary of Jira Software Server issues, opens a Teamwork Desk ticket, and briefs your Slack channel.
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Turn every Jira Software Server project creation into a Teamwork Desk customer, create a Google Drive folder, and announce it in Slack
New Jira Software Server projects create Teamwork Desk customer accounts, provision Google Drive folders, and announce it in Slack.
Supported triggers and actions for Jira Software Server and Teamwork Desk
Mix and match to build the exact automation you need
Jira Software Server Triggers & Actions
Issue is created in Jira Software Server
Triggers the automation when a new issue is created
Try it → Issue is created(via JQL) in Jira Software Server
Triggers the automation when a new issue is created via JQL
Try it → Project is created in Jira Software Server
Triggers the automation when a new project is created
Try it → Issue type is created in Jira Software Server
Triggers the automation when a new issue type is added
Try it → Issue priority is created in Jira Software Server
Triggers the automation when priority is assignd to any issue
Try it → Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
Try it → Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
Try it → Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
Try it → Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
Try it → Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
Try it → Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
Try it → Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
Try it → What can you automate with Jira Software Server + Teamwork Desk?
Streamline your support and engineering workflows by connecting Jira Software Server and Teamwork Desk for seamless, automated operations.
🎟️
Create support tickets from new issues automatically
Turn every issue created in Jira Software Server into a corresponding support ticket in Teamwork Desk without lifting a finger. Keep your engineering backlog and helpdesk perfectly synchronized.
📝
Capture every submitted field and detail
Map available issue descriptions, summaries, and custom fields directly into your Teamwork Desk tickets instead of just basic titles. Ensure support agents have full context for every query.
🔔
Notify the right person instantly
Trigger instant team alerts in Slack or direct notifications as soon as an issue is updated or a customer replies. Eliminate delays in cross-functional communication.
🔀
Route records based on issue priority
Perform different actions depending on whether a Jira Software Server issue is marked high or low priority. Send urgent items to escalation channels while handling standard tickets normally.
🔄
Keep destinations up to date as things change
Automatically update Teamwork Desk tickets whenever a Jira Software Server issue status changes or comments are added. Prevent outdated information across your tools.
🔍
Search and update instead of creating duplicates
Search existing Teamwork Desk customers or Jira Software Server issues before creating new entries. Maintain a clean database free of redundant records.
📅
Handle later status changes and updates
Manage ticket assignments, customer replies, and thread updates seamlessly as your support lifecycle progresses. Keep every stakeholder informed from open to close.
🔗
Extend your flow to powerful supporting apps
Connect Jira Software Server and Teamwork Desk with Slack, Google Drive, Confluence, or GitHub to build multi-step pipelines that fit your exact workflow.
And much more...
Who is Jira Software Server + Teamwork Desk integration for?
Connecting Jira Software Server and Teamwork Desk helps support and development teams resolve issues faster, keep customers updated, and eliminate manual cross-platform data entry.
Support Operations Managers
Frontline Support Agents
Client Success Leads
Customer Support Leads
Product Managers
Quality Assurance Leads
📈
Support Operations Managers
You're tracking support metrics and issue resolution times across platforms, but your reporting sheet only updates when someone manually exports records, so your operational numbers are always a few hours behind — this integration means every new issue and ticket syncs instantly and your data stays current.
⚡
Frontline Support Agents
You need to act fast on customer queries, but you find out about engineering bug fixes hours too late because nobody notified your helpdesk — connecting these apps means every Jira Software Server update populates your Teamwork Desk tickets automatically and you can respond to customers without delay.
🤝
Client Success Leads
You answer to key clients who want to see real-time progress on their reported issues, but manual status checks leave you guessing — with this integration, every ticket and tracking update flows seamlessly between systems so your clients always receive accurate progress reports.
📊
Customer Support Leads
The volume of customer queries and engineering tasks is too high for anyone to keep up with by hand, leading to missed follow-ups and lost tickets — automating both apps means every inquiry creates a structured record instantly and your support queue stays completely organized.
🛠️
Product Managers
You own the next development step and depend on support teams to hand over customer feedback, but important feature requests get lost in messy email threads — this integration means every support reply populates your Jira Software Server backlog automatically so product planning stays accurate.
🔍
Quality Assurance Leads
You need a reliable history of bug reports and support tickets for testing, but you keep finding gaps between your helpdesk and issue tracker — automating both apps means every ticket and issue links together perfectly and your audit history remains complete.
Did you know?
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Why choose Integrately to automate Jira Software Server + Teamwork Desk
Build and manage your Jira Software Server + Teamwork Desk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Server + Teamwork Desk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions
How do I connect Jira Software Server to Teamwork Desk?
You can connect Jira Software Server to Teamwork Desk instantly using 1-click ready workflows or ask Integrately AI to build the automation. It links seamlessly with Slack, Google Drive, Confluence, and 1,500+ other apps.
Can I automatically create Teamwork Desk tickets from Jira Software Server issues?
Can I connect Jira Software Server, Teamwork Desk, and Slack?
What is a good Zapier alternative for Jira Software Server and Teamwork Desk?
How do Jira Software Server issues trigger actions in Teamwork Desk?
Can Teamwork Desk ticket updates sync back to Jira Software Server?
Do I need coding skills to automate Jira Software Server and Teamwork Desk?
Is the Jira Software Server and Teamwork Desk integration free?
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