Kommo (amoCRM) + JivoChat Integration

Integrate JivoChat to Kommo (amoCRM) in one click, or tell Integrately AI how you want each lead handled. Convert live chat visitors into CRM leads, update your contact records, alert your team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Kommo (amoCRM)
    Contact is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Contact is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead status is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead responsible user is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is deleted in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is updated in Kommo (amoCRM) Instant
  • JivoChat
    Visitor's information is updated in JivoChat Instant
  • JivoChat
    Offline message is recieved in JivoChat Instant
  • JivoChat
    Chat is finished in JivoChat Instant
Arrow Right
2.
  • Kommo (amoCRM)
    Create lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get lead by ID in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create lead with existing contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get contact by id in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create Incoming Lead (Form) in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Remove link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update Task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get company by id in Kommo (amoCRM)

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Ready Workflows Ready Workflows for JivoChat + Kommo (amoCRM) Integration

Capture chat leads, update contact details, log offline messages, alert your team, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your JivoChat + Kommo (amoCRM) flow

Send chat data to your store, email lists, team channels, spreadsheets, calendars, and payment tools the moment a conversation ends. Pick a combination and activate it in one click.

Kommo (amoCRM)
JivoChat
+
ShopifyShopify (4)
+
MailchimpMailchimp (4)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
J
K
S
When a chat is finished in JivoChat, create a lead in Kommo (amoCRM) and create a customer in Shopify.
Finished JivoChat conversations instantly generate a Kommo (amoCRM) lead and a Shopify customer record without manual data entry.
J
K
S
When an offline message is received in JivoChat, create a task in Kommo (amoCRM) and search for the customer in Shopify.
Offline JivoChat messages automatically open a Kommo (amoCRM) follow-up task and verify the customer details in Shopify.
J
K
S
When visitor information is updated in JivoChat, update the contact in Kommo (amoCRM) and check customer status in Shopify.
Updated JivoChat visitor profiles automatically update your Kommo (amoCRM) contact records and check Shopify store activity.
J
K
S
Use Claude to summarise JivoChat visitor updates, create a Kommo (amoCRM) note, and update the Shopify customer profile.
Claude summarises updated JivoChat visitor details, saves a Kommo (amoCRM) note, and updates the Shopify customer record.

Supported triggers and actions for Kommo (amoCRM) and JivoChat

Mix and match to build the exact automation you need

Kommo (amoCRM)
Kommo (amoCRM) Triggers & Actions
Instant
Contact is created in Kommo (amoCRM)
Triggers the automation when a new contact is created
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Instant
Contact is updated in Kommo (amoCRM)
Triggers the automation when a contact is updated
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Instant
Lead is created in Kommo (amoCRM)
Triggers the automation when a new lead is created
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Instant
Lead status is changed in Kommo (amoCRM)
Triggers the automation when the status of a lead changes
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Instant
Lead is updated in Kommo (amoCRM)
Triggers the automation when the lead information is updated
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Instant
Lead responsible user is changed in Kommo (amoCRM)
Triggers the automation when the responsible user assigned to a lead is changed
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Instant
Task is created in Kommo (amoCRM)
Triggers the automation when a new task is created
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Instant
Task is updated in Kommo (amoCRM)
Triggers the automation when any task is updated
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Instant
Task is deleted in Kommo (amoCRM)
Triggers the automation when a task is deleted
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Instant
Company is created in Kommo (amoCRM)
Triggers the automation when a new company is created
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Instant
Company is updated in Kommo (amoCRM)
Triggers the automation when a company is updated
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Create lead in Kommo (amoCRM)
Generates new leads for potential customers
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Update lead in Kommo (amoCRM)
Updates the lead information
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Get lead by ID in Kommo (amoCRM)
Retrieves a lead's information based on their id
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Search lead in Kommo (amoCRM)
Retrieves information for a particular lead
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Create lead with existing contact in Kommo (amoCRM)
Creates a new lead using an existing contact's information
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Create note in Kommo (amoCRM)
Creates a new note in the particular format
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Search note in Kommo (amoCRM)
Searches for a note
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Update note in Kommo (amoCRM)
Updates a note with new information
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Create contact in Kommo (amoCRM)
Adds a new contact to the database
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Search contact in Kommo (amoCRM)
Finds and retrieves contact information
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Update contact in Kommo (amoCRM)
Updates contact information with new details
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Get contact by id in Kommo (amoCRM)
Retrieves a contact's information based on their id
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Create Incoming Lead (Form) in Kommo (amoCRM)
Creates a new incoming lead from a form submission
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Create link between entities in Kommo (amoCRM)
Establishes connections between related entities or objects
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Remove link between entities in Kommo (amoCRM)
Removes the connection between two entities
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Create task in Kommo (amoCRM)
Creates a new task
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Update Task in Kommo (amoCRM)
Updates the task with new information or changes
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Create company in Kommo (amoCRM)
Generates a new company profile with given details
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Search company in Kommo (amoCRM)
Finds information about a company
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Update company in Kommo (amoCRM)
Updates company information
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Get company by id in Kommo (amoCRM)
Retrieves a company's details using its id
Try it →
JivoChat
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it →
Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it →
Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it →
No action is available

What can you automate with JivoChat + Kommo (amoCRM)?

Streamline your customer communication by connecting live chat events directly to your CRM pipeline.

What you can automate?
💬
Convert finished chats into CRM leads automatically
Turn every completed JivoChat conversation into a new lead in Kommo (amoCRM) instantly. Eliminate manual copying and ensure sales reps never miss a potential customer.
📥
Capture offline messages as actionable tasks
Whenever an offline message is received in JivoChat, automatically create a task in Kommo (amoCRM). Ensure your team follows up on every after-hours inquiry.
🔔
Alert your team the moment a chat ends
Notify your sales or support channel in Slack as soon as a chat finishes in JivoChat and a Kommo (amoCRM) lead is created. Keep everyone aligned and responsive.
🔀
Route leads based on visitor input
Categorise chat inquiries and assign different Kommo (amoCRM) pipelines or tasks based on the specific details submitted during the JivoChat conversation.
🔄
Keep contact records synchronized as data changes
Whenever visitor information is updated in JivoChat, automatically update the matching contact in Kommo (amoCRM). Prevent outdated contact info from slowing down your sales cycle.
📑
Create structured notes from chat feedback
Generate detailed notes in Kommo (amoCRM) whenever a chat session finishes, capturing key customer pain points and discussion summaries for your team.
📊
Log conversation metrics in spreadsheets
Send finished JivoChat details directly to Google Sheets alongside your Kommo (amoCRM) records for comprehensive reporting and performance tracking.
Extend your chat workflows to store platforms
Connect JivoChat and Kommo (amoCRM) with Shopify to check customer purchase history and sync buyers automatically when conversations conclude.
And much more...

Who is JivoChat + Kommo (amoCRM) integration for?

Connecting JivoChat and Kommo (amoCRM) eliminates manual data entry, ensuring every live chat visitor becomes an actionable CRM lead instantly.

Sales managers
Sales managers
Customer support leads
Customer support leads
Account executives
Account executives
E-commerce founders
E-commerce founders
Marketing directors
Marketing directors
Operations supervisors
Operations supervisors
📈
Sales managers
You rely on accurate conversion metrics from live chat channels, but manual lead entry leaves gaps in your pipeline reporting — automating both apps means every completed chat populates your CRM instantly and your pipeline numbers stay reliable.
Customer support leads
You need to act fast on offline messages and inquiries, but delayed handoffs between chat and CRM cause missed follow-ups — integrating these apps means every offline inquiry generates a task immediately and your response times stay fast.
🤝
Account executives
You answer to prospects expecting personalized follow-ups, but scattered chat transcripts leave you guessing about their needs — this integration means every visitor update syncs to your CRM and you walk into calls fully prepared.
🚀
E-commerce founders
The volume of live chat inquiries is too high for your team to log by hand, leading to lost customer records — automating both apps means every chat visitor becomes a contact automatically and your database never misses a buyer.
🎯
Marketing directors
You own campaign lead generation and depend on live chat agents to hand over prospect details, but manual transfers cause data silos — connecting these apps means every chat lead flows straight into your marketing workflow without delay.
📋
Operations supervisors
You need a reliable history of customer interactions, but manual note-taking creates gaps in your audit trail — this integration means every chat session creates structured CRM records and your history stays complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Kommo (amoCRM) + JivoChat

Build and manage your Kommo (amoCRM) + JivoChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Kommo (amoCRM) + JivoChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect JivoChat to Kommo (amoCRM)?
Frequently Asked Questions
You can connect JivoChat to Kommo (amoCRM) in 1 click using ready-made templates on Integrately. Select your trigger event, connect your accounts, and let Integrately AI handle the setup.
Can I automatically create a lead in Kommo (amoCRM) when a JivoChat conversation finishes?
Frequently Asked Questions
Can I connect JivoChat, Kommo (amoCRM), and Slack?
Frequently Asked Questions
What is a good Zapier alternative for JivoChat and Kommo (amoCRM)?
Frequently Asked Questions
How are offline messages in JivoChat handled in Kommo (amoCRM)?
Frequently Asked Questions
Can I update Kommo (amoCRM) contact details when JivoChat visitor info changes?
Frequently Asked Questions
Do I need coding skills to automate JivoChat and Kommo (amoCRM)?
Frequently Asked Questions
Is the JivoChat and Kommo (amoCRM) integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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