JivoChat + Razorpay Integration

Integrate JivoChat to Razorpay in one click, or tell Integrately AI how you want each chat handled. Capture interaction details, create customers and orders, update payment records, and streamline your billing workflows automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • JivoChat
    Visitor's information is updated in JivoChat Instant
  • JivoChat
    Offline message is recieved in JivoChat Instant
  • JivoChat
    Chat is finished in JivoChat Instant
  • Razorpay
    Payment is captured in Razorpay Instant
  • Razorpay
    Payment is failed in Razorpay Instant
  • Razorpay
    Order is paid in Razorpay Instant
  • Razorpay
    Payment link is paid in Razorpay Instant
  • Razorpay
    Payment is authorized in Razorpay Instant
  • Razorpay
    Invoice is partially paid in Razorpay Instant
  • Razorpay
    Refund is processed in Razorpay Instant
  • Razorpay
    Invoice is expired in Razorpay Instant
  • Razorpay
    Payment link is expired in Razorpay Instant
  • Razorpay
    Payment Link is cancelled in Razorpay Instant
  • Razorpay
    Payment is dispute created in Razorpay Instant
  • Razorpay
    Refund speed is changed in Razorpay Instant
  • Razorpay
    Payment link is partially paid in Razorpay Instant
  • Razorpay
    Payment dispute lost in Razorpay Instant
  • Razorpay
    Payment dispute won in Razorpay Instant
  • Razorpay
    Payment dispute closed in Razorpay Instant
  • Razorpay
    Invoice is paid in Razorpay Instant
  • Razorpay
    Refund is created in Razorpay Instant
Arrow Right
2.
  • Razorpay
    Create customer in Razorpay
  • Razorpay
    Update customer in Razorpay
  • Razorpay
    Create payment Link in Razorpay
  • Razorpay
    Create order in Razorpay
  • Razorpay
    Update order in Razorpay
  • Razorpay
    Get order by id in Razorpay
  • Razorpay
    Create invoice in Razorpay
  • Razorpay
    Get invoice by id in Razorpay
  • Razorpay
    Create subscription in Razorpay
  • Razorpay
    Update subscription in Razorpay
  • Razorpay
    Create plan in Razorpay
  • Razorpay
    Create item in Razorpay
  • Razorpay
    Update item in Razorpay

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Ready WorkflowsReady Workflows   for JivoChat + Razorpay Integration

Capture chat details, create customer records, process orders, update billing sheets, and send notifications, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your JivoChat + Razorpay flow

Sync your billing data with spreadsheets, marketing lists, team communication channels, and accounting software. Pick a combination and activate it in one click.

JivoChat
Razorpay
+
ShopifyShopify (4)
+
MailchimpMailchimp (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
+
QuickBooks OnlineQuickBooks Online (3)
+
Google DriveGoogle Drive (3)
J
R
S
When a chat is finished in JivoChat, create a customer in Razorpay and add the customer in Shopify
Finished JivoChat chats instantly create customer profiles in Razorpay and Shopify, eliminating manual data entry across your store and billing systems.
J
R
S
When an offline message is received in JivoChat, create an order in Razorpay and create an order in Shopify
Offline JivoChat messages generate corresponding orders in Razorpay and Shopify so your sales team can track every purchase intent immediately.
J
R
S
When visitor information is updated in JivoChat, update the customer in Razorpay and update the customer in Shopify
Visitor profile updates in JivoChat automatically refresh customer details in Razorpay and Shopify, keeping your customer database accurate.
J
R
S
When a chat is finished in JivoChat, create a payment link in Razorpay and create a draft order in Shopify
Finished chats trigger immediate Razorpay payment links and Shopify draft orders so customers can complete purchases without friction.

Supported triggers and actions for JivoChat and Razorpay

Mix and match to build the exact automation you need

JivoChat
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
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Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
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Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
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No action is available
Razorpay
Razorpay Triggers & Actions
Instant
Payment is captured in Razorpay
Triggers the automation when a payment is captured
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Instant
Payment is failed in Razorpay
Triggers the automation when a payment fails
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Instant
Order is paid in Razorpay
Triggers the automation when payment is made for any order
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Instant
Payment link is paid in Razorpay
Triggers the automation when payment is successfully made using a link
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Instant
Payment is authorized in Razorpay
Triggers the automation when a payment is authorized
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Instant
Invoice is partially paid in Razorpay
Triggers the automation when an invoice is partially paid
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Instant
Refund is processed in Razorpay
Triggers the automation when a refund is processed
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Instant
Invoice is expired in Razorpay
Triggers the automation when the validity of an invoice expires
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Instant
Payment link is expired in Razorpay
Triggers the automation when a payment link expires
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Instant
Payment Link is cancelled in Razorpay
Triggers the automation when a payment link is cancelled
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Instant
Payment is dispute created in Razorpay
Triggers the automation when a payment dispute is created
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Instant
Refund speed is changed in Razorpay
Triggers the automation when the refund speed is changed
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Instant
Payment link is partially paid in Razorpay
Triggers the automation when a payment link is paid
Try it →
Instant
Payment dispute lost in Razorpay
Triggers the automation when a payment dispute is lost
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Instant
Payment dispute won in Razorpay
Triggers the automation when a payment dispute is won
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Instant
Payment dispute closed in Razorpay
Triggers the automation when a payment dispute is resolved and closed
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Instant
Invoice is paid in Razorpay
Triggers the automation when an invoice is marked as paid
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Instant
Refund is created in Razorpay
Triggers the automation when a refund is initiated
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Create customer in Razorpay
Adds a new customer to the database
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Update customer in Razorpay
Updates a customer's information
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Create payment Link in Razorpay
Generates secure payment links for customers to make transactions
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Create order in Razorpay
Creates a new order
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Update order in Razorpay
Updates the status and details of an existing order
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Get order by id in Razorpay
Retrieves an order by its id
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Create invoice in Razorpay
Generates invoices for sales transactions
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Get invoice by id in Razorpay
Retrieves a invoice using its id
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Create subscription in Razorpay
Enrolls users in a subscription service
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Update subscription in Razorpay
Updates the subscription details
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Create plan in Razorpay
Generates a new plan based on user input
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Create item in Razorpay
Generates a new item
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Update item in Razorpay
Updates an item with new information
Try it →

What can you automate with JivoChat + Razorpay?

Streamline your customer interactions and payment processing with robust automation workflows.

What you can automate?
💬
Create Razorpay customers instantly from finished JivoChat chats
Automatically generate a new customer profile in Razorpay the moment a conversation concludes in JivoChat. Eliminate manual data transfer between support and billing.
📝
Capture every submitted visitor detail accurately
Map all visitor information updated during live chat sessions directly into your payment and tracking platforms. Ensure no contact detail is ever left behind.
🔔
Notify your team the second an offline message arrives
Send instant alerts to your team whenever an offline message is received in JivoChat, ensuring rapid follow-up on potential sales.
🔀
Route orders based on chat conversation outcomes
Trigger different billing actions in Razorpay depending on the specific content and requirements submitted during your JivoChat sessions.
🔄
Keep payment records updated as visitor details change
Automatically refresh Razorpay customer and order records whenever visitor information is modified in JivoChat.
🚫
Prevent duplicate customer profiles across platforms
Match existing customer records between JivoChat and Razorpay to update information rather than creating redundant entries.
💳
Generate payment links right after chat completion
Instantly create and send Razorpay payment links as soon as a customer chat finishes, accelerating your revenue collection.
🌐
Extend your billing workflow to external business apps
Connect your core JivoChat and Razorpay workflow with Google Sheets, Slack, or Shopify to keep your entire organization synchronized.
And much more...

Who is JivoChat + Razorpay integration for?

Support and billing teams eliminate manual data entry between live chats and payment gateways, keeping customer records and transactions synchronized instantly.

Finance Managers
Finance Managers
Customer Support Leads
Customer Support Leads
Account Managers
Account Managers
Sales Operations Teams
Sales Operations Teams
Billing Executives
Billing Executives
Operations Directors
Operations Directors
📈
Finance Managers
You review transaction reports and billing logs to forecast revenue, but manual data entry between your live chat and payment gateway leaves your figures incomplete — this integration means every finished chat updates your financial records instantly and your reports stay accurate.
Customer Support Leads
You need to act fast when customers request payment assistance during chats, but finding out about orders hours later causes delayed responses — automating both apps means support interactions instantly trigger payment setup and your team responds without delay.
🤝
Account Managers
You answer to clients who expect their subscription and order details to match what was discussed in chat, but disconnected systems create frustrating errors — connecting these apps means every customer update flows seamlessly into billing.
📊
Sales Operations Teams
High chat volumes make it impossible for staff to manually copy lead details into payment platforms without missing records — this integration means every chat conclusion automatically creates customers and orders without manual effort.
💼
Billing Executives
You depend on support representatives to hand over customer purchase intents so you can generate invoices, but communication gaps stall billing — automating both apps means payment links and orders are created the moment chats finish.
🗂️
Operations Directors
You need a reliable audit trail of every customer interaction and associated transaction, but manual logging leaves glaring gaps in your history — connecting these apps means every chat and order is recorded accurately across your stack.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate JivoChat + Razorpay

Build and manage your JivoChat + Razorpay automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect JivoChat + Razorpay with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect JivoChat to Razorpay?
Frequently Asked Questions
You can connect JivoChat to Razorpay in 1-click using ready templates on Integrately. Select a pre-built workflow, link your accounts, and let Integrately AI configure your custom billing automations.
Can I automatically create Razorpay customers when a chat finishes in JivoChat?
Frequently Asked Questions
Can I connect JivoChat, Razorpay, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for JivoChat and Razorpay?
Frequently Asked Questions
How are JivoChat visitor updates handled in Razorpay?
Frequently Asked Questions
Can offline messages in JivoChat create Razorpay orders?
Frequently Asked Questions
Do I need coding skills to automate JivoChat and Razorpay?
Frequently Asked Questions
Is the JivoChat and Razorpay integration free?
Frequently Asked Questions
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You Can Also Connect JivoChat or Razorpay With 1500+ Other Apps

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Razorpay
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Sync Razorpay with accounting, invoicing, and reporting tools to keep financial transactions flowing across your stack.
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